Is there a driver for intenso memory tower 3,5"?

Asked by Thomas L.

My Ubuntu 12.04 does not recognize the portable hard drive Intenso Memory Tower 3,5" 1 TB. Is there a driver I can install?

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Thomas L.
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actionparsnip (andrew-woodhead666) said :
#1

How does it connect to the system?

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Thomas L. (lutzt) said :
#2

USB 2.0 - it came to my mind that this might be relevant ...

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actionparsnip (andrew-woodhead666) said :
#3

Ok, what is the output of:

lsusb; lsb_release -a; uname -a

Thanks

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Thomas L. (lutzt) said :
#4

lsusb
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 002 Device 002: ID 1020:030a Labtec
Bus 002 Device 003: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge
Bus 001 Device 003: ID 04b4:6830 Cypress Semiconductor Corp. CY7C68300A EZ-USB AT2 USB 2.0 to ATA/ATAPI

lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise

uname -a
Linux Leto 3.2.0-26-generic-pae #41-Ubuntu SMP Thu Jun 14 16:45:14 UTC 2012 i686 i686 i386 GNU/Linux

Thank you!!

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actionparsnip (andrew-woodhead666) said :
#5

ok, pull out the USB cable and run:

lsusb

What is output?

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Thomas L. (lutzt) said :
#6

First I remove Trekstore portable harddisk.
Output is
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 002 Device 002: ID 1020:030a Labtec
Bus 002 Device 003: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge

Then I remove USB hub. Output is
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 1020:030a Labtec
Bus 002 Device 003: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge

Last I remove the Intenso harddisk which is not recognized. The mouse is the only USB device left. Output is
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 1020:030a Labtec

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actionparsnip (andrew-woodhead666) said :
#7

If you have it connected and run:

sudo fdisk -l

Does the storage show?

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Thomas L. (lutzt) said :
#8

Yes:
Disk /dev/sdc: 1000.2 GB, 1000204886016 bytes
255 Köpfe, 63 Sektoren/Spur, 121601 Zylinder, zusammen 1953525168 Sektoren
Einheiten = Sektoren von 1 × 512 = 512 Bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Festplattenidentifikation: 0x35e1504c

   Gerät boot. Anfang Ende Blöcke Id System
/dev/sdc1 2048 1953520064 976759008+ c W95 FAT32 (LBA)

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actionparsnip (andrew-woodhead666) said :
#9

Great. Then you don't need drivers :)

You can run:

sudo mkdir /media/intenso; sudo mount /dev/sdc1 /media/intenso -o uid=1000,rw,user

Is it now accessible from /media/intenso ?

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Thomas L. (lutzt) said :
#10

Yes!! :-)

And nautilus also shows it now.

Thank you very much for your help!

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actionparsnip (andrew-woodhead666) said :
#11

You can add it to your /etc/fstab and it will mount at boot. The line will look similar to the command I gave, just rejigged :)

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Thomas L. (lutzt) said :
#12

I thought about this, but how would the system react then if I didn't have the harddisk connected?

And, BTW, not being a native English speaker, what ist "rejigged"? ;-)

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actionparsnip (andrew-woodhead666) said :
#13

rejigged == tweaked == changed

If you run:

gksudo gedit /etc/fstab

add this line:

/dev/sdc1 /media/intenso auto uid=1000,rw,user,noboot 0 0

Save the new file and reboot, connect the device and it should automount

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Thomas L. (lutzt) said :
#14

Thank you, actionparsnip, for your detailed information!

When I connect a different portable hard disk (a TREKSTORE that automounts voluntarily) before the reluctant intenso, it will become device /dev/sdc1 with uid=1000 (as /etc/mtab tells me).

So it seems adding the line to /etc/fstab as you suggest above, I have to keep in mind to always connect the intenso as the first portable disk, is that right?

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actionparsnip (andrew-woodhead666) said :
#15

If you have the first device connected and run:

sudo blkid

You can see the UUID of the storage and can use that in the same way as the other lines in the fstab file.

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Thomas L. (lutzt) said :
#16

The intenso portable harddisk shows with "sudo fdisk -l" on /dev/sdc1, but not with "sudo blkid".

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actionparsnip (andrew-woodhead666) said :
#17

Really weird. Not sure

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Martin Thoma (themoosemind) said :
#18

I have the same wired behaviour with an Intenso disk. See http://askubuntu.com/questions/194385/automount-of-external-hard-disk for some discussion, but I didn't find a reason either.