System lockup, suspect driver conflict

Asked by A.J. Schreder on 2011-08-01

The system locked up in the middle of using Gmail via Chrome. It was a black screen full of text detailing the issue. I took a photo of the screen, it begins like this:

[12031.156886] invalid opcode: 0000 [#1] SMP
[12031.156904] last sysfs file: /sys/devices/pci0000:00/0000:00:10.0/0000:03"08.0/local_cpus

Any way I can post the pic?

Intel dual core
2GB corsair ram

I just installed Ubuntu yesterday to the hard drive as a dual boot with WinXP Media Edition. Have only downloaded Chrome in Ubuntu.

Question information

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Status:
Answered
For:
Ubuntu linux Edit question
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Last query:
2011-08-10
Last reply:
2011-08-10
Massimo Forti (slackwarelife) said : #1

Hi, can you post the result of this command: uname -ar. Many thanks.

A.J. Schreder (obsessionmd) said : #2

I typed that command and got the following:
Linux ubuntu 2.6.3.8-10generic #46-Ubuntu SMP Tue Jun 28 15:07:17 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux

Massimo Forti (slackwarelife) said : #3

Hi, try to upgrade the kernel ubuntu version to 2.6.38-11. To upgrade in a command line do:

sudo apt-get update
sudo apt-get upgrade

With these commands you must install the latest kernel version. Let me know if this resolve your problem. Many thanks.

A.J. Schreder (obsessionmd) said : #4

I'm in the process of upgrading, thank you very much for the very prompt responses. I'll wait a few days to see how stable it is before reporting back.

A.J. Schreder (obsessionmd) said : #5

I still have version 10. When I go through the boot sequence and select Ubuntu (or WinXP), it goes to the purple screen and shows the kernel versions that have been installed. 38-08 is what was initially installed, and I could revert back to that. Running this last set of commands didn't give me a new selection there, and running the command uname -ar gives the same results as posted above.

Massimo Forti (slackwarelife) said : #6

Hi, first we try to add backport repository with these commands:

deb http://it.archive.ubuntu.com/ubuntu natty-backports main restricted universe multiverse
deb-src http://it.archive.ubuntu.com/ubuntu natty-backports main restricted universe multiverse

after you can update your Ubuntu distribution wirh the commands post above. Let me know, many thanks.

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