HP netbook only boots with ACPI off

Asked by Rainer Reuss on 2011-07-05

I have installed Ubuntu 11 on an HP Mini 110-3627TU netbook. After doing some fixes to make the wireless work I can only boot up with ACPI=off. Im will not boot up with the normal version and It aslo has problems running fromn the USB. This disables many of the features that makes the netbook useful. Is there any way of fixing this, or alternatively, are there any other distros I can use intead of Ubuntu 11?

Question information

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Status:
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For:
Ubuntu linux Edit question
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Last query:
2011-07-08
Last reply:
2011-07-12
Massimo Forti (slackwarelife) said : #1

Hi, are you able to post the right sequence of kernal message you get when your pc start with ACPI=ON? So we can see what happens. Thanks many.

Rainer Reuss (majurarainer) said : #2

It I just let it go it freezes at the Ubuntu screen. If I get it to display it does the following:

fsck from util-linux-ng 2.17.2
/dev/sda2: clean, 166780/1406727 files. 879920/5675360 blocks
/dev/sda:1 recovering journal
/dev/sda1: clean, 2925/13737984 files, 940440/59945792 blocks
*stopping fluch boot log to disk [OK]
*stopping Userspace bootsplash[OK
*stopping cold plug devices[OK
*stopping log initial device creation[OK
*Starting configure network device security[OK
*Starting save udev log and update rules[OK
*starting configure virtual network devices[OK
*stopping configure virtual network devices[OK
*stopping save udev log and update rules[OK
skipping profile in /etc/apparmor.d/disable: usr.bin.firefox

Massimo Forti (slackwarelife) said : #3

Ok, I was not very clear! Sorry! Can you post the part of the following files regarding the start where ubuntu freezes?

/var/log/message
/var/log/kern.log

Thanks many.

Rainer Reuss (majurarainer) said : #4

Hi

I am new to this business, so please be patient. Do you mean the logs in the
log viewer?

This is what I got in the system log when trying to log on on normally:
Jul 6 21:42:01 frodo kernel: Kernel logging (proc) stopped.
Jul 6 21:42:01 frodo rsyslogd: [origin software="rsyslogd"
swVersion="4.6.4" x-pid="422" x-info="http://www.rsyslog.com"] exiting on
signal 15.

This is what seems to be in the kernel log:

Jul 6 21:42:01 frodo kernel: Kernel logging (proc) stopped.

I hope this is the right information, I apologise if I got this completely
wrong.

By the way, I love Ubuntu when it works on my netbook, but I only have
little experience with configuring operating systems

Thanks again for your help

Rainer

On 6 July 2011 01:36, Massimo Forti <email address hidden>wrote:

> Your question #163775 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/163775
>
> Status: Open => Needs information
>
> Massimo Forti requested more information:
> Ok, I was not very clear! Sorry! Can you post the part of the following
> files regarding the start where ubuntu freezes?
>
> /var/log/message
> /var/log/kern.log
>
> Thanks many.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/163775
>
> You received this question notification because you asked the question.
>

Massimo Forti (slackwarelife) said : #5

I try (i'm gogling a lot to find a solution). You post what this command give to you: lspci -vnnn, this just to have the cipset of you PC with the kernel modules in use. Thanks many for your patience.

Rainer Reuss (majurarainer) said : #6

Thanks for you continued help and support .

Here it is:

00:00.0 Host bridge [0600]: Intel Corporation N10 Family DMI Bridge
[8086:a010] (rev 02)
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, fast devsel, latency 0
    Capabilities: <access denied>
    Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller [0300]: Intel Corporation N10 Family
Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA
controller])
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, fast devsel, latency 0, IRQ 18
    Memory at 56180000 (32-bit, non-prefetchable) [size=512K]
    I/O ports at 40c0 [size=8]
    Memory at 40000000 (32-bit, prefetchable) [size=256M]
    Memory at 56000000 (32-bit, non-prefetchable) [size=1M]
    Expansion ROM at <unassigned> [disabled]
    Capabilities: <access denied>
    Kernel driver in use: i915
    Kernel modules: i915

00:02.1 Display controller [0380]: Intel Corporation N10 Family Integrated
Graphics Controller [8086:a012] (rev 02)
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, fast devsel, latency 0
    Memory at 56100000 (32-bit, non-prefetchable) [size=512K]
    Capabilities: <access denied>

00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High
Definition Audio Controller [8086:27d8] (rev 02)
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, fast devsel, latency 0, IRQ 19
    Memory at 56200000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: HDA Intel
    Kernel modules: snd-hda-intel

00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express
Port 1 [8086:27d0] (rev 02) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    I/O behind bridge: 00003000-00003fff
    Memory behind bridge: 55000000-55ffffff
    Prefetchable memory behind bridge: 0000000050000000-0000000050ffffff
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1c.2 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express
Port 3 [8086:27d4] (rev 02) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
    I/O behind bridge: 00002000-00002fff
    Memory behind bridge: 54000000-54ffffff
    Prefetchable memory behind bridge: 0000000051000000-0000000051ffffff
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1c.3 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express
Port 4 [8086:27d6] (rev 02) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
    I/O behind bridge: 00001000-00001fff
    Memory behind bridge: 53000000-53ffffff
    Prefetchable memory behind bridge: 0000000052000000-0000000052ffffff
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI
Controller #1 [8086:27c8] (rev 02) (prog-if 00 [UHCI])
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, medium devsel, latency 0, IRQ 11
    I/O ports at 4080 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI
Controller #2 [8086:27c9] (rev 02) (prog-if 00 [UHCI])
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, medium devsel, latency 0, IRQ 10
    I/O ports at 4060 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI
Controller #3 [8086:27ca] (rev 02) (prog-if 00 [UHCI])
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, medium devsel, latency 0, IRQ 11
    I/O ports at 4040 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI
Controller #4 [8086:27cb] (rev 02) (prog-if 00 [UHCI])
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, medium devsel, latency 0, IRQ 11
    I/O ports at 4020 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI
Controller [8086:27cc] (rev 02) (prog-if 20 [EHCI])
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, medium devsel, latency 0, IRQ 11
    Memory at 56204400 (32-bit, non-prefetchable) [size=1K]
    Capabilities: <access denied>
    Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge
[8086:2448] (rev e2) (prog-if 01 [Subtractive decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=04, subordinate=04, sec-latency=32
    Capabilities: <access denied>

00:1f.0 ISA bridge [0601]: Intel Corporation NM10 Family LPC Controller
[8086:27bc] (rev 02)
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, medium devsel, latency 0
    Capabilities: <access denied>
    Kernel modules: iTCO_wdt

00:1f.2 SATA controller [0106]: Intel Corporation N10/ICH7 Family SATA AHCI
Controller [8086:27c1] (rev 02) (prog-if 01 [AHCI 1.0])
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 17
    I/O ports at 40b8 [size=8]
    I/O ports at 40cc [size=4]
    I/O ports at 40b0 [size=8]
    I/O ports at 40c8 [size=4]
    I/O ports at 40a0 [size=16]
    Memory at 56204000 (32-bit, non-prefetchable) [size=1K]
    Capabilities: <access denied>
    Kernel driver in use: ahci
    Kernel modules: ahci

00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller
[8086:27da] (rev 02)
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: medium devsel, IRQ 10
    I/O ports at 4000 [size=32]
    Kernel modules: i2c-i801

01:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11b/g/n
Wireless LAN Controller [14e4:4727] (rev 01)
    Subsystem: Hewlett-Packard Company Device [103c:1483]
    Flags: bus master, fast devsel, latency 0, IRQ 11
    Memory at 55000000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: brcm80211
    Kernel modules: wl, brcm80211

03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd.
RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
    Subsystem: Hewlett-Packard Company Device [103c:1584]
    Flags: bus master, fast devsel, latency 0, IRQ 16
    I/O ports at 1000 [size=256]
    Memory at 52004000 (64-bit, prefetchable) [size=4K]
    Memory at 52000000 (64-bit, prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: r8169
    Kernel modules: r8169

On 8 July 2011 07:21, Massimo Forti <email address hidden>wrote:

> Your question #163775 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/163775
>
> Status: Open => Answered
>
> Massimo Forti proposed the following answer:
> I try (i'm gogling a lot to find a solution). You post what this command
> give to you: lspci -vnnn, this just to have the cipset of you PC with
> the kernel modules in use. Thanks many for your patience.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/linux/+question/163775/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/163775
>
> You received this question notification because you asked the question.
>

Massimo Forti (slackwarelife) said : #7

Sorry, also post the result of "dmesg | grep acpi". Probably, i'm not sure, but ..... before i want to see your dmesg output. Thanks many.

Rainer Reuss (majurarainer) said : #8

Hi

Sorry, I do not get any output from the terminal when I put this command in.

On 9 July 2011 02:31, Massimo Forti <email address hidden>wrote:

> Your question #163775 on linux in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/163775
>
> Status: Open => Answered
>
> Massimo Forti proposed the following answer:
> Sorry, also post the result of "dmesg | grep acpi". Probably, i'm not
> sure, but ..... before i want to see your dmesg output. Thanks many.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/linux/+question/163775/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/linux/+question/163775
>
> You received this question notification because you asked the question.
>

Massimo Forti (slackwarelife) said : #9

Hi your problem is present in bug id 806434. Here a little guide how try to instal and run the Ubuntu on you PC:

http://stephen.rees-carter.net/thinkpad-l520-ubuntu-11-04/

While we try to resolve the bug and, so, to resolve your problem. Thanks many.

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