Error atombios stuck executing

Asked by souprebel

I am on a toshiba satellite Ubuntu 10
I get this message after my computer gets stuck repeating a line of audio,if one is running, the caps light starts blinking and the cursor does not work. There is no way to shut down except the on/off button. It has happened watching a movie,listening to online radio, and just the web/surfing. I can't say a specific instance. But when I get a message it usually looks like this:

[3476.672043] ata6:softreset failed (device not ready)
[3.477.176010] ata4: softreset failed(device not ready)
[3.477.256012] [drm:atom_op_jump]*ERROR* atombios stuck in loop for more than 1sec aborting
[3.477.256016] [drm:atom_execute table_locked]*ERROR* atombios stuck executing E692 (len 460,WS 0,PS 4)@ 0xE6D3

and repeats this same message but the numbers at the left change ( I hand wrote this so spaces may be off, if that means anything).
I don't always see the message either.
Any help? Thanks

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mycae (mycae) said :
#1

the numbers on the left are timestamps. What you are experiencing is known as a kernel panic. Something has gone wrong with the core OS.

Can you open a terminal (Ctrl+Alt+T, or from applications menu) and post the output of the following commands?

lspci
lsmod
cat /etc/lsb-release
uname -a

This should let us identify your hardware and software (kernel version, current modules, and PCI devices). Whilst this might not answer your question per se, it might give us something to work with.

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souprebel (souprebel) said :
#2

trosu@rebellion:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Toshiba America Info Systems Device 9602
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780MC [Radeon HD 3100 Graphics]
0e:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8187SE Wireless LAN Controller (rev 22)
14:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
trosu@rebellion:~$
trosu@rebellion:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Toshiba America Info Systems Device 9602
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780MC [Radeon HD 3100 Graphics]
0e:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8187SE Wireless LAN Controller (rev 22)
14:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
trosu@rebellion:~$ lsmod
Module Size Used by
arc4 1165 0
usblp 10651 0
binfmt_misc 6599 1
parport_pc 26058 0
ppdev 5556 0
joydev 8767 0
snd_hda_codec_realtek 218227 1
snd_hda_intel 22107 2
radeon 828445 3
snd_hda_codec 87552 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 5040 1 snd_hda_codec
snd_pcm 71475 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 4588 0
snd_rawmidi 17783 1 snd_seq_midi
ttm 56633 1 radeon
snd_seq_midi_event 6047 1 snd_seq_midi
drm_kms_helper 30200 1 radeon
snd_seq 47174 2 snd_seq_midi,snd_seq_midi_event
snd_timer 19067 2 snd_pcm,snd_seq
drm 168092 5 radeon,ttm,drm_kms_helper
snd_seq_device 5744 3 snd_seq_midi,snd_rawmidi,snd_seq
psmouse 59033 0
snd 49038 13 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
r8187se 149992 0
agpgart 32011 2 ttm,drm
i2c_algo_bit 5168 1 radeon
video 18712 0
serio_raw 4022 0
soundcore 880 1 snd
eeprom_93cx6 1345 1 r8187se
shpchp 29886 0
k10temp 2607 0
output 1883 1 video
snd_page_alloc 7120 2 snd_hda_intel,snd_pcm
i2c_piix4 8635 0
lp 7342 0
parport 31492 3 parport_pc,ppdev,lp
ahci 19198 2
r8169 36489 0
pata_atiixp 3288 0
libahci 21664 1 ahci
mii 4425 1 r8169
trosu@rebellion:~$
trosu@rebellion:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.10
DISTRIB_CODENAME=maverick
DISTRIB_DESCRIPTION="Ubuntu 10.10"
trosu@rebellion:~
trosu@rebellion:~$ uname -a
Linux rebellion 2.6.35-24-generic #42-Ubuntu SMP Thu Dec 2 01:41:57 UTC 2010 i686 GNU/Linux
trosu@rebel

As asked for ... thanks
would this be from a bad dvd/live cd? corrupted on download?

Revision history for this message
souprebel (souprebel) said :
#3

Just read a thread where it seems this was a problem in 8.10 and this was run;
sudo apt-get install linux-backports-modules-intrepid

http://ubuntuforums.org/showthread.php?t=968792 from question-Question #141091

If I ran this can it hurt? Seems very similar to my problem

Revision history for this message
mycae (mycae) said :
#4

>Just read a thread where it seems this was a problem in 8.10 and this was run;
Im not convinced you are seeing anything related to that thread -- it was regarding a device you don't have...

It might be related to this however:

http://kerneltrap.org/mailarchive/linux-kernel/2010/11/10/4643274

I would recommend switching out your "radeon" video card driver for the ATI proprietary "fglrx" driver -- this should avoid the problem. Look up the fglrx-installer package

https://launchpad.net/ubuntu/+source/fglrx-installer

Revision history for this message
souprebel (souprebel) said :
#5

Sorry, I need more hand holding!
I went to above page , there are three downloads. Which is the one I need?I believe I am using Meerkat.
Once downloaded , just open? run? Or is there stuff for my terminal window?
Thanks

Revision history for this message
mycae (mycae) said :
#6

No, you just need to do this from your package manager, sorry, the link was just ot show you that the package exists in the package database. -- I should have been a bit clearer on that -- sorry.

This guide should get you rolling:

http://hubpages.com/hub/How-to-Install-FGLRX-in-Ubuntu-1010

Revision history for this message
souprebel (souprebel) said :
#7

Thanks
did just that , had to install then uninstall
It went black and when it did come up the screen and cursor froze- i uninstalled then installed again
I figured I did something wrong or better to try the 'easy ' way again- this time reboot was right (I think)
Anyway, so far so good
I want to give it a day before a "problem solved" but thanks for your help!
GUIDE PAGES ARE GREAT - as simple as possible is always better

Revision history for this message
souprebel (souprebel) said :
#8

Nope!
Computer froze, rebooted and now is dead.... it has a black screen and wont even get to the point of giving me the F2 or F12 options!
Oh well on to a computer store to fix the Hard drive? It turns on but no screen
I am sure I missed a step or missed something,thanks anyway

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