Comment 31 for bug 190492

On Fri, 2008-11-21 at 11:19 +0000, Jorge Peixoto de Morais Neto wrote:

> I have installed Kubuntu 8.10 yesterday (2008-11-20) in a friend's computer through the final release alternate CD, and updated it shortly afterwards. The problem persists.
> I am using the workaround pci=nomsi and it appears to work.
> I am very disappointed. Still no mention in the release notes (which in my opinion is absurd), still no official explanation of what exactly the pci=nomsi workaround does or at least a general statement regarding its safety.
> Please, at least mention this bug in the release notes. It would save people many hours of debugging.
> The first time the bug appeared and I didn't know of the workaround, I spent days trying to change SATA configuration in the BIOS setup, examine the hard disk for defects, exchange hard disk, try other Linux versions, and of course a lot of Google searching (and looking in the release notes). Then I finally remembered that months ago I had read in a Wikipedia article that certain motherboards have problems with SATA under Linux; I went to the article and found the treasured workaround.
> My colleague told me "How do you claim Linux is easy to use, you spent days trying to install it in Wanderson's computer!".
> This bug is serious. Please mention it in the release notes.

Jorge,

I quite agree with you, but I am not part of the Ubuntu team. I know how
frustrating this is from my own personal experience. What helped me was
having another computer on which I could get to the forums and the
Launchpad site. Heaven help anyone who doesn't have access to another
box.
I'm disappointed that I haven't had a reply to the email that I sent to
the documentation team. Perhaps if you sent one too? We may have to join
the team to get them to pay any attention to this.
Incidentally, with my new setup (different motherboard) Ubuntu works
fine without the pci=nomsi, so it is definitely hardware-related. On the
other hand , I had a whole lot of other problems which made me regret
the change. They seem to be fixed now though.

Regards,
Campbell Wallace