Comment 6 for bug 1832138

Hi Daniel,

It doesn't appear anything has actually crashed when this scenario happens.
/var/crash is empty

The contents of my /var/lib/whoopsie/whoopsie-id is;
d0d31e5e858096f38cba06e106ab0375a0e96fd9fda7031d320fa3966f0064bba364acdc53d42bce08a29148a49314d352455fe8b6cb716c20dbf804d8711876

There is nothing at;https://errors.ubuntu.com/user/d0d31e5e858096f38cba06e106ab0375a0e96fd9fda7031d320fa3966f0064bba364acdc53d42bce08a29148a49314d352455fe8b6cb716c20dbf804d8711876

When the system boots up, I briefly see the splash screen then the splash goes away and all I see is a completely blank purple-ish page. No login page. No indications at all that anything has gone wrong perse. And no log files.

If I ssh into the system,

Here is output of 'sudo systemctl status gdm'

----- snip -----
● gdm.service - GNOME Display Manager
   Loaded: loaded (/lib/systemd/system/gdm.service; static; vendor preset: enabled)
   Active: active (running) since Sun 2019-06-09 21:12:34 MDT; 2min 59s ago
  Process: 1095 ExecStartPre=/usr/share/gdm/generate-config (code=exited, status=0/SUCCESS)
 Main PID: 1098 (gdm3)
    Tasks: 3 (limit: 4651)
   CGroup: /system.slice/gdm.service
           └─1098 /usr/sbin/gdm3

Jun 09 21:12:34 ubuntuvm1 systemd[1]: Starting GNOME Display Manager...
Jun 09 21:12:34 ubuntuvm1 systemd[1]: Started GNOME Display Manager.
Jun 09 21:12:34 ubuntuvm1 gdm-launch-environment][1112]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)
----- snip -----

Here is output of 'sudo systemctl status session-c1.scope';

----- snip -----
● session-c1.scope - Session c1 of user gdm
   Loaded: loaded (/run/systemd/transient/session-c1.scope; transient)
Transient: yes
   Active: active (running) since Sun 2019-06-09 21:12:34 MDT; 12min ago
    Tasks: 102
   CGroup: /user.slice/user-120.slice/session-c1.scope
           ├─1112 gdm-session-worker [pam/gdm-launch-environment]
           ├─1274 /usr/lib/gdm3/gdm-wayland-session gnome-session --autostart /usr/share/gdm/greeter/autostart
           ├─1285 /usr/lib/gnome-session/gnome-session-binary --autostart /usr/share/gdm/greeter/autostart
           ├─1383 /usr/bin/gnome-shell
           ├─1461 /usr/bin/Xwayland :1024 -rootless -terminate -accessx -core -listen 4 -listen 5 -displayfd 6
           ├─1528 ibus-daemon --xim --panel disable
           ├─1531 /usr/lib/ibus/ibus-dconf
           ├─1534 /usr/lib/ibus/ibus-x11 --kill-daemon
           ├─1550 /usr/lib/gnome-settings-daemon/gsd-xsettings
           ├─1554 /usr/lib/gnome-settings-daemon/gsd-a11y-settings
           ├─1556 /usr/lib/gnome-settings-daemon/gsd-clipboard
           ├─1558 /usr/lib/gnome-settings-daemon/gsd-color
           ├─1560 /usr/lib/gnome-settings-daemon/gsd-datetime
           ├─1561 /usr/lib/gnome-settings-daemon/gsd-housekeeping
           ├─1562 /usr/lib/gnome-settings-daemon/gsd-keyboard
           ├─1563 /usr/lib/gnome-settings-daemon/gsd-media-keys
           ├─1568 /usr/lib/gnome-settings-daemon/gsd-mouse
           ├─1570 /usr/lib/gnome-settings-daemon/gsd-power
           ├─1573 /usr/lib/gnome-settings-daemon/gsd-print-notifications
           ├─1578 /usr/lib/gnome-settings-daemon/gsd-rfkill
           ├─1579 /usr/lib/gnome-settings-daemon/gsd-screensaver-proxy
           ├─1581 /usr/lib/gnome-settings-daemon/gsd-sharing
           ├─1587 /usr/lib/gnome-settings-daemon/gsd-smartcard
           ├─1592 /usr/lib/gnome-settings-daemon/gsd-sound
           ├─1595 /usr/lib/gnome-settings-daemon/gsd-wacom
           └─1605 /usr/lib/ibus/ibus-engine-simple

Jun 09 21:12:34 ubuntuvm1 systemd[1]: Started Session c1 of user gdm.
Jun 09 21:12:35 ubuntuvm1 org.gnome.Shell.desktop[1383]: glamor: EGL version 1.4 (DRI2):
Jun 09 21:12:36 ubuntuvm1 spice-vdagent[1596]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
Jun 09 21:12:36 ubuntuvm1 gnome-session[1285]: gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-shell[1383]: Error looking up permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.impl.portal.PermissionStore was not provided by any .service files
Jun 09 21:12:37 ubuntuvm1 gnome-shell[1383]: JS WARNING: [resource:///org/gnome/shell/ui/windowManager.js 1477]: reference to undefined property "MetaWindowXwayland"
Jun 09 21:12:37 ubuntuvm1 gnome-session-binary[1285]: Entering running state
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: failed to get edid: unable to get EDID for output
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output
----- snip -----

Here is output of 'sudo systemctl status user-120.slice';

----- snip -----
● user-120.slice - User Slice of gdm
   Loaded: loaded (/run/systemd/transient/user-120.slice; transient)
Transient: yes
   Active: active since Sun 2019-06-09 21:12:34 MDT; 14min ago
    Tasks: 119 (limit: 10233)
   CGroup: /user.slice/user-120.slice
           ├─session-c1.scope
           │ ├─1112 gdm-session-worker [pam/gdm-launch-environment]
           │ ├─1274 /usr/lib/gdm3/gdm-wayland-session gnome-session --autostart /usr/share/gdm/greeter/autostart
           │ ├─1285 /usr/lib/gnome-session/gnome-session-binary --autostart /usr/share/gdm/greeter/autostart
           │ ├─1383 /usr/bin/gnome-shell
           │ ├─1461 /usr/bin/Xwayland :1024 -rootless -terminate -accessx -core -listen 4 -listen 5 -displayfd 6
           │ ├─1528 ibus-daemon --xim --panel disable
           │ ├─1531 /usr/lib/ibus/ibus-dconf
           │ ├─1534 /usr/lib/ibus/ibus-x11 --kill-daemon
           │ ├─1550 /usr/lib/gnome-settings-daemon/gsd-xsettings
           │ ├─1554 /usr/lib/gnome-settings-daemon/gsd-a11y-settings
           │ ├─1556 /usr/lib/gnome-settings-daemon/gsd-clipboard
           │ ├─1558 /usr/lib/gnome-settings-daemon/gsd-color
           │ ├─1560 /usr/lib/gnome-settings-daemon/gsd-datetime
           │ ├─1561 /usr/lib/gnome-settings-daemon/gsd-housekeeping
           │ ├─1562 /usr/lib/gnome-settings-daemon/gsd-keyboard
           │ ├─1563 /usr/lib/gnome-settings-daemon/gsd-media-keys
           │ ├─1568 /usr/lib/gnome-settings-daemon/gsd-mouse
           │ ├─1570 /usr/lib/gnome-settings-daemon/gsd-power
           │ ├─1573 /usr/lib/gnome-settings-daemon/gsd-print-notifications
           │ ├─1578 /usr/lib/gnome-settings-daemon/gsd-rfkill
           │ ├─1579 /usr/lib/gnome-settings-daemon/gsd-screensaver-proxy
           │ ├─1581 /usr/lib/gnome-settings-daemon/gsd-sharing
           │ ├─1587 /usr/lib/gnome-settings-daemon/gsd-smartcard
           │ ├─1592 /usr/lib/gnome-settings-daemon/gsd-sound
           │ ├─1595 /usr/lib/gnome-settings-daemon/gsd-wacom
           │ └─1605 /usr/lib/ibus/ibus-engine-simple
           └─user@120.service
             ├─at-spi-dbus-bus.service
             │ ├─1477 /usr/lib/at-spi2-core/at-spi-bus-launcher
             │ ├─1485 /usr/bin/dbus-daemon --config-file=/usr/share/defaults/at-spi2/accessibility.conf --nofork --print-address 3
             │ └─1490 /usr/lib/at-spi2-core/at-spi2-registryd --use-gnome-session
             ├─dbus.service
             │ ├─1281 /usr/bin/dbus-daemon --session --address=systemd: --nofork --nopidfile --systemd-activation --syslog-only
             │ └─1538 /usr/lib/ibus/ibus-portal
             ├─init.scope
             │ ├─1190 /lib/systemd/systemd --user
             │ └─1194 (sd-pam)
             └─pulseaudio.service
               └─1508 /usr/bin/pulseaudio --daemonize=no

Jun 09 21:12:36 ubuntuvm1 dbus-daemon[1281]: [session uid=120 pid=1281] Activating service name='org.freedesktop.portal.IBus' requested by ':1.18' (uid=120 pid=1528 comm="ibus-daemon --xim --panel disable " label="unconfined")
Jun 09 21:12:36 ubuntuvm1 dbus-daemon[1281]: [session uid=120 pid=1281] Successfully activated service 'org.freedesktop.portal.IBus'
Jun 09 21:12:36 ubuntuvm1 spice-vdagent[1596]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
Jun 09 21:12:36 ubuntuvm1 gnome-session[1285]: gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-shell[1383]: Error looking up permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.impl.portal.PermissionStore was not provided by any .service files
Jun 09 21:12:37 ubuntuvm1 gnome-shell[1383]: JS WARNING: [resource:///org/gnome/shell/ui/windowManager.js 1477]: reference to undefined property "MetaWindowXwayland"
Jun 09 21:12:37 ubuntuvm1 gnome-session-binary[1285]: Entering running state
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: failed to get edid: unable to get EDID for output
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output
----- snip -----

Let me know what else I can provide.