Comment 53 for bug 1661876

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: [Bug 1661876] Re: [Asus UX360UA] battery status in unity-panel is not changing when battery is being charged

tjiagoM <email address hidden> wrote:

> I understand that should be the kernel, but it's not the one that is being
> installed following the steps I shown. Is it possible to install it in
> other ways?

Well, did you follow the instruction to enable Proposed?

>
> On Thursday, 29 March 2018, Kai-Heng Feng <email address hidden>
> wrote:
>
>> The one in -proposed should be 4.13.0-38-generic.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1661876
>>
>> Title:
>> [Asus UX360UA] battery status in unity-panel is not changing when
>> battery is being charged
>>
>> Status in linux package in Ubuntu:
>> Fix Released
>> Status in linux source package in Artful:
>> Fix Committed
>>
>> Bug description:
>> === SRU Justification ===
>> [Impact]
>> Some Asus laptops report "discharging" when the battery is full and AC
>> is plugged
>>
>> [Test]
>> Charge battery to full, the issue appears.
>> Users report with the patch the behaviour is correct.
>>
>> [Fix]
>> The discharge rate is 0 on those machines. Use that to detect the wrong
>> status report.
>>
>> [Regression Potential]
>> Low. The quirk uses strict DMI to match affected systems.
>>
>> === Original Bug Report ===
>> I've just installed Ubuntu 16.04.1 in dualboot on top of an Asus
>> UX360UA, alongside with Windows 10. I've already installed the updates
>> meanwhile.
>>
>> When I start charging my computer the battery icon on the unity-panel
>> is not changing (it stays in the 98% complete).
>>
>> This is strange because this is a fresh installation so I didn't change
>> any configuration yet. Also, when I tried this ubuntu in the live pen, I
>> noticed that the icon changed when I started charging the laptop. That's
>> why I think it is a bug.
>> ---
>> ApportVersion: 2.20.1-0ubuntu2.5
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC0: tjiagom 1806 F.... pulseaudio
>> CurrentDesktop: Unity
>> DistroRelease: Ubuntu 16.04
>> HibernationDevice: RESUME=UUID=0eaf9255-c29a-41b7-8449-1eb52f637933
>> InstallationDate: Installed on 2017-02-04 (0 days ago)
>> InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
>> (20160719)
>> Lsusb:
>> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>> Bus 001 Device 002: ID 04f2:b56b Chicony Electronics Co., Ltd
>> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>> MachineType: ASUSTeK COMPUTER INC. UX360UA
>> Package: linux (not installed)
>> ProcFB: 0 inteldrmfb
>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed
>> root=UUID=6ca1f963-632a-401d-80db-610ef37f1f26 ro quiet splash
>> ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
>> RelatedPackageVersions:
>> linux-restricted-modules-4.4.0-62-generic N/A
>> linux-backports-modules-4.4.0-62-generic N/A
>> linux-firmware 1.157.6
>> Tags: xenial
>> Uname: Linux 4.4.0-62-generic x86_64
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>> _MarkForUpload: True
>> dmi.bios.date: 06/17/2016
>> dmi.bios.vendor: American Megatrends Inc.
>> dmi.bios.version: UX360UA.300
>> dmi.board.asset.tag: ATN12345678901234567
>> dmi.board.name: UX360UA
>> dmi.board.vendor: ASUSTeK COMPUTER INC.
>> dmi.board.version: 1.0
>> dmi.chassis.asset.tag: ATN12345678901234567
>> dmi.chassis.type: 10
>> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>> dmi.chassis.version: 1.0
>> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX360UA.300:bd06/17/2016:
>> svnASUSTeKCOMPUTERINC.:pnUX360UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:
>> rnUX360UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>> dmi.product.name: UX360UA
>> dmi.product.version: 1.0
>> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
>> 1661876/+subscriptions
>
> --
> You received this bug notification because you are a bug assignee.
> https://bugs.launchpad.net/bugs/1661876
>
> Title:
> [Asus UX360UA] battery status in unity-panel is not changing when
> battery is being charged
>
> Status in linux package in Ubuntu:
> Fix Released
> Status in linux source package in Artful:
> Fix Committed
>
> Bug description:
> === SRU Justification ===
> [Impact]
> Some Asus laptops report "discharging" when the battery is full and AC
> is plugged
>
> [Test]
> Charge battery to full, the issue appears.
> Users report with the patch the behaviour is correct.
>
> [Fix]
> The discharge rate is 0 on those machines. Use that to detect the wrong
> status report.
>
> [Regression Potential]
> Low. The quirk uses strict DMI to match affected systems.
>
> === Original Bug Report ===
> I've just installed Ubuntu 16.04.1 in dualboot on top of an Asus UX360UA, alongside with Windows 10. I've already installed the updates meanwhile.
>
> When I start charging my computer the battery icon on the unity-panel
> is not changing (it stays in the 98% complete).
>
> This is strange because this is a fresh installation so I didn't change any configuration yet. Also, when I tried this ubuntu in the live pen, I noticed that the icon changed when I started charging the laptop. That's why I think it is a bug.
> ---
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tjiagom 1806 F.... pulseaudio
> CurrentDesktop: Unity
> DistroRelease: Ubuntu 16.04
> HibernationDevice: RESUME=UUID=0eaf9255-c29a-41b7-8449-1eb52f637933
> InstallationDate: Installed on 2017-02-04 (0 days ago)
> InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 002: ID 04f2:b56b Chicony Electronics Co., Ltd
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. UX360UA
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic.efi.signed root=UUID=6ca1f963-632a-401d-80db-610ef37f1f26 ro quiet splash
> ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
> RelatedPackageVersions:
> linux-restricted-modules-4.4.0-62-generic N/A
> linux-backports-modules-4.4.0-62-generic N/A
> linux-firmware 1.157.6
> Tags: xenial
> Uname: Linux 4.4.0-62-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 06/17/2016
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: UX360UA.300
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: UX360UA
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX360UA.300:bd06/17/2016:svnASUSTeKCOMPUTERINC.:pnUX360UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX360UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.name: UX360UA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1661876/+subscriptions