kernel modules and support policy
I have questions regarding https:/
> While it is a learning experience to compile your own kernel, you will not be
> allowed to file bugs on the custom-built kernel (if you do, they will be
> Rejected without further explanation).
Does this mean that I'm allowed to file bugs even if I used a kernel module
that is not supported by Ubuntu?
If yes, to what level? For example, I'll try to identify which component
("the kernel module I used" or "the kernel package provided by Ubuntu") is
the culprit. But sometimes it may be difficult (or impossible) to identify.
Can I file bugs
(1) only when it is absolutely clear that "the kernel package" is the culprit?
(2) when it is likely that "the kernel package" is the culprit?
(3) even when I couldn't identify which component is the culprit?
> If you have a commercial support contract with Ubuntu/Canonical, this will
> void such support.
I've heard that RHEL's commercial support contract becomes void if I used
a kernel module that is not supported by RHEL, even if "the kernel module I
used" was not the culprit.
How does Ubuntu/Canonical's commercial support help? (For example, non
commercial support accepts only case (1) above whereas commercial support
accepts all cases above.)
Regards.
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