Wireless Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01) not working on HP 550 in Ubuntu 10.04 LTS

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep irmware ; dmesg | grep ipw; dmesg | grep eth; dmesg | grep ath; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also specify the exact model and make of PC (if possible) that you are using.

Regards,

Mark

Hi Mark, thanks for your interest,

I did it as you said this is the result >>>>

ps: (before I pasted these commands you wrote me, it i erased my hdd and installed ubuntu again....so this is the result)

-when i installed ubuntu 8.10, wireless is automatically on than i tried to upgrade to 9.04 also ok...than upgrade to 9.10 ...and in this release wireless networks does not appeared

-in mandriva there you had to instal just driver for broadcom and two other subprograms from software centre...))))

-my model is HP 550, sth. like http://www.google.com/products/catalog?client=ubuntu&channel=fs&q=hp+550&oe=utf-8&um=1&ie=UTF-8&cid=1998195247934423107&ei=hU8FTOeqNqKfOOnThYYF&sa=X&oi=product_catalog_result&ct=result&resnum=5&ved=0CCwQ8wIwBA&os=tech-specs

Regards,

Lukas

lukas@lukas-laptop:~$ sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep irmware ; dmesg | grep ipw; dmesg | grep eth; dmesg | grep ath; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo hwinfo --netcard ; sudo /etc/init.d/networking restart
[sudo] password for lukas:
  *-network
       description: Ethernet interface
       product: 82562GT 10/100 Network Connection
       vendor: Intel Corporation
       physical id: 19
       bus info: pci@0000:00:19.0
       logical name: eth0
       version: 03
       serial: 00:17:31:0b:31:4b
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=1.0.2-k2 duplex=full firmware=1.1-2 ip=95.170.231.139 latency=0 link=yes multicast=yes port=twisted pair speed=100MB/s
       resources: irq:27 memory:e4600000-e461ffff memory:e4620000-e4620fff ioport:4020(size=32)
  *-network
       description: Network controller
       product: BCM4312 802.11b/g
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:10:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:17 memory:e4000000-e4003fff
  *-network DISABLED
       description: Wireless interface
       physical id: 2
       logical name: wlan0
       serial: 00:21:00:6c:a8:f7
       capabilities: ethernet physical wireless
       configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

pan0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04 LTS"
00:00.0 Host bridge [0600]: Intel Corporation Mobile GME965/GLE960 Memory Controller Hub [8086:2a10] (rev 0c)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GME965/GLE960 Integrated Graphics Controller [8086:2a12] (rev 0c)
00:02.1 Display controller [0380]: Intel Corporation Mobile GME965/GLE960 Integrated Graphics Controller [8086:2a13] (rev 0c)
00:19.0 Ethernet controller [0200]: Intel Corporation 82562GT 10/100 Network Connection [8086:10c4] (rev 03)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 [8086:2847] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller [8086:2815] (rev 03)
00:1f.1 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller [8086:2829] (rev 03)
10:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
==========================================================
                                   system HP 550
/0 bus 3618
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM)2 Duo CPU T5
/0/4/5 memory 64KiB L1 cache
/0/4/6 memory 2MiB L2 cache
/0/4/0.1 processor Logical CPU
/0/4/0.2 processor Logical CPU
/0/a memory 2GiB System Memory
/0/a/0 memory SODIMM DDR2 Synchronous [empty]
/0/a/1 memory 2GiB SODIMM DDR2 Synchronous 667
/0/100 bridge Mobile GME965/GLE960 Memory Contr
/0/100/2 display Mobile GME965/GLE960 Integrated G
/0/100/2.1 display Mobile GME965/GLE960 Integrated G
/0/100/19 eth0 network 82562GT 10/100 Network Connection
/0/100/1a bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1a.7 bus 82801H (ICH8 Family) USB2 EHCI Co
/0/100/1b multimedia 82801H (ICH8 Family) HD Audio Con
/0/100/1c bridge 82801H (ICH8 Family) PCI Express
/0/100/1c.1 bridge 82801H (ICH8 Family) PCI Express
/0/100/1c.1/0 network BCM4312 802.11b/g
/0/100/1c.4 bridge 82801H (ICH8 Family) PCI Express
/0/100/1d bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1d.1 bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1d.2 bus 82801H (ICH8 Family) USB UHCI Con
/0/100/1d.7 bus 82801H (ICH8 Family) USB2 EHCI Co
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge 82801HEM (ICH8M) LPC Interface Co
/0/100/1f.1 scsi0 storage 82801HBM/HEM (ICH8M/ICH8M-E) IDE
/0/100/1f.1/0.0.0 /dev/cdrom disk CDDVDW TS-L632N
/0/100/1f.2 scsi2 storage 82801HBM/HEM (ICH8M/ICH8M-E) SATA
/0/100/1f.2/0.0.0 /dev/sda disk 250GB ST9250827AS
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 227GiB EXT4 volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 5873MiB Extended partition
/0/100/1f.2/0.0.0/2/5 /dev/sda5 volume 5873MiB Linux swap / Solaris part
/1 power HP
/2 wlan0 network Wireless interface
Linux lukas-laptop 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 i686 GNU/Linux
[ 0.273952] ACPI: No dock devices found.
[ 0.353081] pnp: PnP ACPI: found 12 devices
[ 0.492161] hub 1-0:1.0: USB hub found
[ 0.512140] hub 2-0:1.0: USB hub found
[ 0.512505] hub 3-0:1.0: USB hub found
[ 0.512828] hub 4-0:1.0: USB hub found
[ 0.513139] hub 5-0:1.0: USB hub found
[ 0.513433] hub 6-0:1.0: USB hub found
[ 0.516810] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.520472] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.821820] isapnp: No Plug & Play device found
[ 1.088166] ssb: Sonics Silicon Backplane found on PCI device 0000:10:00.0
[ 5.074597] lp: driver loaded but no devices found
[ 6.106722] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 11.326821] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 11.326893] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 12.333404] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 12.333475] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 6.640610] Broadcom 43xx driver loaded [ Features: PL, Firmware-ID: FW13 ]
[ 11.180115] b43 ssb0:0: firmware: requesting b43/ucode15.fw
[ 11.324436] b43 ssb0:0: firmware: requesting b43-open/ucode15.fw
[ 11.326821] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 11.326893] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 11.326955] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 12.328138] b43 ssb0:0: firmware: requesting b43/ucode15.fw
[ 12.330374] b43 ssb0:0: firmware: requesting b43-open/ucode15.fw
[ 12.333404] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 12.333475] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 12.333538] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 1.128576] 0000:00:19.0: eth0: (PCI Express:2.5GB/s:Width x1) 00:22:64:4e:d2:c2
[ 1.128580] 0000:00:19.0: eth0: Intel(R) PRO/10/100 Network Connection
[ 1.128611] 0000:00:19.0: eth0: MAC: 6, PHY: 7, PBA No: ffffff-0ff
[ 11.136427] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 53.528837] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: RX/TX
[ 53.528841] 0000:00:19.0: eth0: 10/100 speed: disabling TSO
[ 53.529105] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 63.805074] eth0: no IPv6 routers present
[ 152.752847] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 154.220894] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: RX/TX
[ 154.220903] 0000:00:19.0: eth0: 10/100 speed: disabling TSO
[ 154.221399] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 164.644067] eth0: no IPv6 routers present
[ 0.516807] device-mapper: multipath: version 1.1.0 loaded
[ 0.516810] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.023509] b43-pci-bridge 0000:10:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 1.023524] b43-pci-bridge 0000:10:00.0: setting latency timer to 64
[ 6.106722] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 6.640475] Registered led device: b43-phy0::tx
[ 6.640497] Registered led device: b43-phy0::rx
[ 6.640521] Registered led device: b43-phy0::radio
[ 11.180115] b43 ssb0:0: firmware: requesting b43/ucode15.fw
[ 11.324436] b43 ssb0:0: firmware: requesting b43-open/ucode15.fw
[ 11.326821] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 11.326893] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 11.326955] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 12.328138] b43 ssb0:0: firmware: requesting b43/ucode15.fw
[ 12.330374] b43 ssb0:0: firmware: requesting b43-open/ucode15.fw
[ 12.333404] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 12.333475] b43-phy0 ERROR: Firmware file "b43-open/ucode15.fw" not found
[ 12.333538] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 0.340053] Switching to clocksource tsc
[ 0.410921] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input1
[ 0.410999] ACPI: Lid Switch [C154]
[ 0.418494] Switching to clocksource hpet
[ 7.896656] Console: switching to colour frame buffer device 160x50
lo no wireless extensions.

eth0 no wireless extensions.

wlan0 IEEE 802.11bg ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

pan0 no wireless extensions.

/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
sudo: hwinfo: command not found
 * Reconfiguring network interfaces... Ignoring unknown interface eth0=eth0.

Thanks a lot Mark :D ....

You helped me so much....Problems are so easy to solve if u know how... :)

Best Wishes

Lukas

!!! OPEN SOURCE GO !!! UBUNTU GO !!!

Thanks Mark Rijckenberg, that solved my question.

You're welcome. :-)