profile corrupted after update to 12.04

Asked by Peter Jordan on 2012-05-04

Updated to 12.04 from 11.10. Have two user profiles on system , self and wife. When wife tries to log out back to main sign on screen the screen appears for a split second then switches her back to her own log in screen. Won't let her access log out screen to switch user. She has to shut down from settings screen.
Can anyone advise how I fix this problem.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu lightdm Edit question
Assignee:
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Last query:
2012-05-04
Last reply:
2012-05-04
Barry Drake (b-drake) said : #1

Does she have full access to all here files? If not can you access her data using gksudo nautilus to open a root terminal? If so you would be wise to backup her entire home directory (also the hidden files and folders) you ought also to have a full backup of your own stuff too. Any major upgrade is dangerous and can result in data loss.

Are you both set up as 'administrator'; it could be that the upgrade has somehow altered her permissions. and not yours.

Peter Jordan (austinjames) said : #2

On 05/04/2012 01:20 PM, Barry Drake wrote:
> Your question #195989 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/195989
>
> Status: Open => Needs information
>
> Barry Drake requested more information:
> Does she have full access to all here files? If not can you access her
> data using gksudo nautilus to open a root terminal? If so you would be
> wise to backup her entire home directory (also the hidden files and
> folders) you ought also to have a full backup of your own stuff too.
> Any major upgrade is dangerous and can result in data loss.
>
> Are you both set up as 'administrator'; it could be that the upgrade has
> somehow altered her permissions. and not yours.
>
Hi Barry,
In answer to your request for more information.
Wife can access all files perfectly. Only thing effected is her log in
and out.
She is not set up as Administrator, only me.
At moment don't have backup on my Linux system its on my windows system
via freestanding USB hard drive. Don't think it will work on Linux as
its formatted as a windows drive.
If all else fails can burn the files to a CD as a backup.

Barry Drake (b-drake) said : #3

I would do that anyway. You didn't say you are using a wubi installation. I haven't personally come across a wubi installation with more than one login so this is a bit of a rare issue. Anyone else out there know the answer to this? If you are regular users of Ubuntu, a full installation onto a Linux partition is better - only thing is I know some folk have had problems setting this up on a USB drive. It should be possible - but ....

You could try setting your wife as a second administrator account. That might make a difference. It might be an idea to put this question to: http://askubuntu.com/questions/tagged/wubi where folk experienced with wubi hang out.

Peter Jordan (austinjames) said : #4

Hi Barry,
I think I may have confused you with my reference to windows and backup.
I have two quite separate pc's one is Linux only and one windows only.
They are connected only by my home network.
The problem is with the pure Linux pc which currently has no backup
facility attached.

On 04/05/2012 14:55, Barry Drake wrote:
> Your question #195989 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/195989
>
> Barry Drake posted a new comment:
> I would do that anyway. You didn't say you are using a wubi
> installation. I haven't personally come across a wubi installation with
> more than one login so this is a bit of a rare issue. Anyone else out
> there know the answer to this? If you are regular users of Ubuntu, a
> full installation onto a Linux partition is better - only thing is I
> know some folk have had problems setting this up on a USB drive. It
> should be possible - but ....
>
> You could try setting your wife as a second administrator account. That
> might make a difference. It might be an idea to put this question to:
> http://askubuntu.com/questions/tagged/wubi where folk experienced with
> wubi hang out.
>

Barry Drake (b-drake) said : #5

Sorry; I was confused. Your backup drive should work on Linux. Linux can work with any partitioning system including NTFS so it should be just a case of plugging in. But there are a few external hard-drives with a non-standard arrangement that won't function out of the box with Ubuntu. If it is one of those, a web search might help. One way of another, your data is precious, so don't take a chance.

Sam_ (and-sam) said : #6

Assigned to lightdm. You could click on 'Bugs' on top of this page and have a look through bug reports.
This one unfortunately is incomplete but sounds similar - bug 965755 or bug 952765

In case report a new one via apport:
ubuntu-bug lightdm

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