Ubuntu
libreoffice package

Libreoffice doesn't find the wifi printer, all other apps do.

Asked by jgkellt001

I can't get LibreOffice 6.2.4 to find my Epson wf-2530 wifi printer. This has only happened since LibreOffice updated. All my other apps do find the printer. Settings - Devices - printers, doesn't find the above printer either.
I looked on the LibreOffice web site but couldn't find anything constructive. I have removed and reinstalled the app.
Any help will be appreciated, as I don't really want to export all my documents to PDF just to print them.
Thanks in anticipation;

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jgkellt001
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Revision history for this message
Tony Pursell (ajpursell) said : 		#1

You should be setting up the printer in Settings > Devices > printers for LibreOffice to find it.

Which version of Ubuntu are you running?

Try asking on Ask Ubuntu about setting up this printer.

It's needs a driver

See https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-2530/s/SPT_C11CC37201?review-filter=Linux

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

Do other applications print OK?
What is the output of:

lsb_release -a; uname -a; lsusb

Thanks

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actionparsnip (andrew-woodhead666) said : 		#3

Also what is the output of:

apt-cache policy libreoffice

Thanks

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jgkellt001 (johnkelly01) said : 		#4

Other Apps all seem to print ok. The output requested is;
1)
LSB Version: core-10.2019031300ubuntu1-noarch:printing-10.2019031300ubuntu1-noarch:security-10.2019031300ubuntu1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 19.04
Release: 19.04
Codename: disco
Linux johngk-HP-Laptop-15-bw0xx 5.0.0-16-generic #17-Ubuntu SMP Wed May 15 10:52:21 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 05c8:03ac Cheng Uei Precision Industry Co., Ltd (Foxlink)
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
johngk@johngk-HP-Laptop-15-bw0xx:~$

2)
johngk@johngk-HP-Laptop-15-bw0xx:~$ apt-cache policy libreoffice
libreoffice:
  Installed: 1:6.2.4-0ubuntu0.19.04.1
  Candidate: 1:6.2.4-0ubuntu0.19.04.1
  Version table:
 *** 1:6.2.4-0ubuntu0.19.04.1 500
        500 http://gb.archive.ubuntu.com/ubuntu disco-updates/universe amd64 Packages
        100 /var/lib/dpkg/status
     1:6.2.2-0ubuntu2 500
        500 http://gb.archive.ubuntu.com/ubuntu disco/universe amd64 Packages

I have tried Settings to add my printer but it doesn't see it.
Regards JGKellt

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

If you close all Libreoffice applications, then rename the Libreoffice configuration folder which resides under ~/.config does it work OK when you run Libreoffice application again (You will get vanilla settings again)

Does this help?

Revision history for this message
jgkellt001 (johnkelly01) said : 		#6

Tony, I've already tried all of those options and no joy.

actionparsnip, tried the file rename but still no printer showing.

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actionparsnip (andrew-woodhead666) said : 		#7

If you run libreoffice using sudo does it work OK?

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jgkellt001 (johnkelly01) said : 		#8

Sudo LibreOffice launches but Print still doesn't find the printer. Ctrl P within LibreOffice still doesn't find the printer either.

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actionparsnip (andrew-woodhead666) said : 		#9

Then it's not permissions. I suggest you post on the libreoffice forum as well. It's closer to your issue.

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actionparsnip (andrew-woodhead666) said : 		#10

https://ubuntuforums.org/showthread.php?t=2355393

Does that help?

Revision history for this message
jgkellt001 (johnkelly01) said : 		#11

Andrew thanks for your efforts. I've just had another attempt at printing via LibreOffice and hey presto, it's finding my printer again. I have no idea as to what's happened, but the good news printing is up and running again. I had already looked up LibreOffice forums and could only find ancient issues. Perhaps there was a system update I didn't spot?? Anyway, Thanks again to Tony and Andrew for your assistance.