LibreOffice Impress 3.3.2 - built-in sound effects produce sound to short, like being cutoff too soon, making some effect never have the chance to produce sound.

Asked by Stanley Poh

The built-in sound effects (for e.g. apert, laser) add in the "Custom Animation" effects have no chance to produce the sound properly as they were cut off to soon. Sound like "laser" is able to produce a very short burst in the beginning but was cut off as quickly. But "apert" don't have the chance to make any sound.

Background sound added in the "Slide Transition" "sound" option is functioning OK and played back as expected until the end or stopped.

Videos also played back without any problem with sound with no similar problem.

I am using Ubuntu 11.04 Natty. I have tested this in Ubuntu 10.10 with OpenOffice.org presentation (Impress), same problem too. All in all I have tried this on 3 different computers. 2 on 11.04 and 1 on 10.10

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Paul Stewart (paulbrianstewart) said :
#1

Hi Stanley,

I recommend you file a bug report.

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Stanley Poh (ptsg) said :
#2

May I know how to file a bug report?

I think as it affect Ubuntu 10.10 (OpenOffice.org 3.2) and Ubuntu 11.04 (LibreOffice 3.3.2), I think I would not be the only one.

Currently I am forced to use windows version of OpenOffice 3.3 and re-assigned the sound, video and the sound in the slide transistion. It works well in Windows XP after the reassignment.

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Stanley Poh (ptsg) said :
#3

The more I try to see what went wrong, the more it look like the default sound system in Ubuntu that glitch in some ways. Not LibreOffice or OpenOffice.org.

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Tony Pursell (ajpursell) said :
#4

Hi Stanley

Here's how to file a bug report

https://help.ubuntu.com/community/ReportingBugs

If you are reporting the bug against LibreOffice, the command to run is

ubuntu-bug libreoffice

If you do report it as a bug, don't forget to link this question to the bug

Tony

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Stanley Poh (ptsg) said :
#5

This also happens in 11.10 beta With impress Libreoffice 3.4.2. I created a blank slide to try out this problem.

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Stanley Poh (ptsg) said :
#6

Please help me to identify which package that really give me this problem. From my point of view, it might not be Libreoffice or OpenOffice,org. It may be Ubuntu sound system thing.

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Stanley Poh (ptsg) said :
#7

Please, some one has a look at the apport report thing for me at see what is the problem.

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Stanley Poh (ptsg) said :
#8

@Tony Pursell (ajpursell), am I the only one facing this problem. I am confused as it happen in every single different computers I have tried which has different Ubuntu versions installed.

1. Ubuntu 10.04 netbook remix with OpenOffice.org (10 units that I tried on)
2. Ubuntu 10.10 with OpenOffice.org (1 unit that has the same mainboard as number 1)
3. An Acer Aspire notebook with Ubuntu 11.04 with LibreOffice 3.3.2 (1 unit)
4. My home computer that has 2 Ubuntu version installed in different hardisk
    - Ubuntu 11.04 with LibreOffice 3.3.2
    - Ubuntu 11.10 beta with LibreOffice 3.4.2

All has the same problem. Very short sound cut off too soon. Apert sound effect does not have the chance to make any sound. But Laser sound effect sounded but cut off too soon.

Do you want me to;

1. ubuntu-bug libreoffice
2. ubuntu-bug openoffice
3. ubuntu-bug pulseaudio

For the different computers (one for each different one)?

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Stanley Poh (ptsg) said :
#9

Otherwise please assist me to make a proper report as I am not very good at this. I need Impress for my presentation and don't want to resort to use Windows as I have none legally.

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Tony Pursell (ajpursell) said :
#10

Stanley

You seem to have done all you need to report this as a bug. You now need to wait for a response from the bug team They may ask you for some more information.

Tony

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Stanley Poh (ptsg) said :
#11

Thank you, very much.

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