Ubuntu
kubuntu-kde4-meta package

Connected to network, no internet access

Asked by Aaron

I am having an issue with my work's wireless network, which I was previously able to connect to without any issues. I can connect to the network, but I have no internet access. Pinging the IP address gives me this:

64 bytes from IP_ADDRESS: icmp_req=1 ttl=64 time=0.064 ms
64 bytes from IP_ADDRESS: icmp_req=2 ttl=64 time=0.045 ms
64 bytes from IP_ADDRESS: icmp_req=3 ttl=64 time=0.056 ms

Pinging Google gives me this:

ping: unknown host google.com

I am still able to connect to this network on other devices, and I am able to connect to other networks on my computer. It's just my computer and my work's wireless that seem to not be getting along all of a sudden.

The network is encrypted with a WPA2 Personal key. My computer is an Inspiron N5110 with Centrino Wireless-N 1030 card. I run Kubuntu 12.04, Linux 3.5.0-13-generic.

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actionparsnip (andrew-woodhead666) said : 		#1

Try:

echo "nameserver 8.8.8.8" | sudo tee /etc/resolv.conf > /dev/null
sudo apt-get update
sudo apt-get upgrade

So you get web access ok?

Revision history for this message
Aaron (a294232735) said : 		#2

Yep. Works totally fine now. What was the issue then? And how do I fix it if it happens again? Just use the above commands? In any case, thank you.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

You are failing DNS, hopefully the updates will work. If you still get issues after the reboot then let us know and I can give a command to always add that each boot