Ubuntu
kdepim package

Kmail causes Outlook users to see duplicates of emails in IMAP mailbox on Exchange server

Asked by Frode Egeland

I'm using Kubuntu, dist-upgraded to Dapper from Breezy, and kept current with updates as they become available.

Since upgrading, a strange thing has happened with Kontact/Kmail. I'm connected to a MS Exchange server via IMAP, and could see/get/send email with no issues.
Now, the other users of the same mailbox (there are two others accessing our common emails, they connect via Outlook 2000) see two of every message when and only when I've got Kontact/Kmail open.

Any ideas? This only happened after the change to Dapper, and no changes have been done to the Exchange server, so it seems like it must be an issue with Kmail (and thus with Kontact).?

Should I report a bug for this?

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Ubuntu kdepim Edit question
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Solved by:
Fred Chu
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Revision history for this message
Fred Chu (zhuzhu) said : 		#1

I think reconfig your Kmail is a good idea.
first backup your Kmail config.
<code>
$cd ~
$tar zcvf ~/Desktop/Kmail-bak.tgz ~/.kde/share/apps/kmail/</code>
and then remove it
<code>$rm -rf ~/.kde/share/apps/kmail/</code>
if it is not resolve the issues, recover your Kmail config
<code>
$cd ~
$rm -rf ~/.kde/share/apps/kmail/
$tar -xzvf ~/Desktop/Kmail-bak.tgz
</code>

and report it as a bug.

Revision history for this message
Frode Egeland (egeland) said : 		#2

I also had to wipe the ~/.kde/share/config/kmail and recreate it, and now it seems okay.
Thanks,
Frode