Kmail causes Outlook users to see duplicates of emails in IMAP mailbox on Exchange server

Asked by Frode Egeland on 2006-05-24

I'm using Kubuntu, dist-upgraded to Dapper from Breezy, and kept current with updates as they become available.

Since upgrading, a strange thing has happened with Kontact/Kmail. I'm connected to a MS Exchange server via IMAP, and could see/get/send email with no issues.
Now, the other users of the same mailbox (there are two others accessing our common emails, they connect via Outlook 2000) see two of every message when and only when I've got Kontact/Kmail open.

Any ideas? This only happened after the change to Dapper, and no changes have been done to the Exchange server, so it seems like it must be an issue with Kmail (and thus with Kontact).?

Should I report a bug for this?

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu kdepim Edit question
Assignee:
No assignee Edit question
Solved by:
Fred Chu
Solved:
2006-05-25
Last query:
2006-05-25
Last reply:
2006-05-24
Fred Chu (zhuzhu) said : #1

I think reconfig your Kmail is a good idea.
first backup your Kmail config.
<code>
$cd ~
$tar zcvf ~/Desktop/Kmail-bak.tgz ~/.kde/share/apps/kmail/</code>
and then remove it
<code>$rm -rf ~/.kde/share/apps/kmail/</code>
if it is not resolve the issues, recover your Kmail config
<code>
$cd ~
$rm -rf ~/.kde/share/apps/kmail/
$tar -xzvf ~/Desktop/Kmail-bak.tgz
</code>

and report it as a bug.

Frode Egeland (egeland) said : #2

I also had to wipe the ~/.kde/share/config/kmail and recreate it, and now it seems okay.
Thanks,
Frode