Need help interperting printer error report data
Using Ubuntu 8.10 and HP Deskjet 1460 printer and can not print test page . Can someone help me understand the last portion of the error report for this issue . I only post this query here because i have gotten no response from general forum site for Ubuntu .
This printer worked fine on initial installation but i then started getting message saying that printer had no power or was not turned on , which was not true . Did re-install of printer with following results . Can include entire error report if it will help but it's long . :-)
est_page_
Page 9 (Error log fetch):
{'error_log': ['E [07/Sep/
Page 10 (Printer state reasons):
{'printer-
'printer-
Can anyone help me decipher this ?
Thanks
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- Ubuntu hplip Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Mark Rijckenberg
- Solved:
- Last query:
- Last reply:
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Revision history for this message
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#1 |
Hi,
Please try this procedure:
Step 1: Open Terminal from "Applications-
Terminal"
Step 2: COPY-PASTE the following commands one by one into the Terminal and press the <enter> key after each line:
sudo dpkg-reconfigure cupsys
sudo aptitude update
sudo aptitude install --assume-yes libcupsys2-dev cupsys-bsd
sudo aptitude install --assume-yes libdbus-1-dev
sudo aptitude install --assume-yes libjpeg62-dev
sudo aptitude install --assume-yes libsnmp-dev
sudo aptitude install --assume-yes libtool
sudo aptitude install --assume-yes libusb-dev
sudo aptitude install --assume-yes python2.5-dev
sudo aptitude install --assume-yes libsane-dev
sudo aptitude install hplip-gui hplip-ppds hplip
sudo aptitude reinstall hplip-gui hplip-ppds hplip
Step 3: Please post output of each command on this thread
Step 4: If previous commands went without issues, please enter the following command to configure your printer:
sudo hp-setup
sudo will ask for your password. Enter the password you use to log into Ubuntu. Then press the <enter> key
Step 5: If the printer still does not work, you might need to manually delete the printer in the Printer configuration panel, and then manually readd the printer.
Step 6: If this procedure does not help getting your printer to work, please send us the output of the following command:
hp-check -t
Regards,
Mark
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Revision history for this message
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#2 |
Step 3 results:
alan@alan-
alan@alan-
Hit http://
Ign http://
Hit http://
Ign http://
Hit http://
Ign http://
Hit http://
Ign http://
Ign http://
Ign http://
Hit http://
Ign http://
Ign http://
Ign http://
Ign http://
Hit http://
Ign http://
Ign http://
Ign http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Reading package lists... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 3 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
libdbus-1-dev
0 packages upgraded, 1 newly installed, 0 to remove and 3 not upgraded.
Need to get 191kB of archives. After unpacking 823kB will be used.
Writing extended state information... Done
Get:1 http://
Fetched 191kB in 5s (32.5kB/s)
Selecting previously deselected package libdbus-1-dev.
(Reading database ... 145462 files and directories currently installed.)
Unpacking libdbus-1-dev (from .../libdbus-
Setting up libdbus-1-dev (1.2.4-0ubuntu1.1) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
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alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
libjpeg62-dev
0 packages upgraded, 1 newly installed, 0 to remove and 3 not upgraded.
Need to get 188kB of archives. After unpacking 430kB will be used.
Writing extended state information... Done
Get:1 http://
Fetched 188kB in 8s (22.0kB/s)
Selecting previously deselected package libjpeg62-dev.
(Reading database ... 145490 files and directories currently installed.)
Unpacking libjpeg62-dev (from .../libjpeg62-
Setting up libjpeg62-dev (6b-14) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
libsensors-dev{a} libsnmp-dev libsnmp-perl{a} libssl-dev{a}
libwrap0-dev{a}
0 packages upgraded, 5 newly installed, 0 to remove and 3 not upgraded.
Need to get 3883kB of archives. After unpacking 13.0MB will be used.
Writing extended state information... Done
Get:1 http://
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Fetched 3883kB in 2min6s (30.8kB/s)
Selecting previously deselected package libsnmp-perl.
(Reading database ... 145508 files and directories currently installed.)
Unpacking libsnmp-perl (from .../libsnmp-
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Unpacking libsensors-dev (from .../libsensors-
Selecting previously deselected package libsnmp-dev.
Unpacking libsnmp-dev (from .../libsnmp-
Processing triggers for man-db ...
Setting up libsnmp-perl (5.4.1~
Setting up libwrap0-dev (7.6.q-15) ...
Setting up libssl-dev (0.9.8g-
Setting up libsensors-dev (1:2.10.7-1) ...
Setting up libsnmp-dev (5.4.1~
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
autotools-dev{a} libltdl7-dev{a} libtool
0 packages upgraded, 3 newly installed, 0 to remove and 3 not upgraded.
Need to get 760kB of archives. After unpacking 2462kB will be used.
Writing extended state information... Done
Get:1 http://
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Get:3 http://
Fetched 760kB in 35s (21.6kB/s)
Selecting previously deselected package autotools-dev.
(Reading database ... 147115 files and directories currently installed.)
Unpacking autotools-dev (from .../autotools-
Selecting previously deselected package libltdl7-dev.
Unpacking libltdl7-dev (from .../libltdl7-
Selecting previously deselected package libtool.
Unpacking libtool (from .../libtool_
Processing triggers for man-db ...
Setting up autotools-dev (20080123.1) ...
Setting up libltdl7-dev (2.2.4-0ubuntu4) ...
Setting up libtool (2.2.4-0ubuntu4) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
libusb-dev
0 packages upgraded, 1 newly installed, 0 to remove and 3 not upgraded.
Need to get 38.6kB of archives. After unpacking 344kB will be used.
Writing extended state information... Done
Get:1 http://
Fetched 38.6kB in 3s (12.5kB/s)
Selecting previously deselected package libusb-dev.
(Reading database ... 147216 files and directories currently installed.)
Unpacking libusb-dev (from .../libusb-
Processing triggers for doc-base ...
Processing 1 added doc-base file(s)...
Registering documents with scrollkeeper...
Processing triggers for man-db ...
Setting up libusb-dev (2:0.1.12-12) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following NEW packages will be installed:
python2.5-dev
0 packages upgraded, 1 newly installed, 0 to remove and 3 not upgraded.
Need to get 1904kB of archives. After unpacking 5612kB will be used.
Writing extended state information... Done
Get:1 http://
Fetched 1904kB in 55s (34.1kB/s)
Selecting previously deselected package python2.5-dev.
(Reading database ... 147275 files and directories currently installed.)
Unpacking python2.5-dev (from .../python2.
Setting up python2.5-dev (2.5.2-11.1ubuntu1) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
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Initializing package states... Done
The following NEW packages will be installed:
libexif-dev{a} libgphoto2-2-dev{a} libieee1284-
libtiff4-dev{a} libtiffxx0c2{a}
0 packages upgraded, 6 newly installed, 0 to remove and 3 not upgraded.
Need to get 6436kB of archives. After unpacking 21.2MB will be used.
Writing extended state information... Done
Get:1 http://
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Get:3 http://
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Fetched 6436kB in 4min15s (25.2kB/s)
Selecting previously deselected package libexif-dev.
(Reading database ... 147477 files and directories currently installed.)
Unpacking libexif-dev (from .../libexif-
Selecting previously deselected package libgphoto2-2-dev.
Unpacking libgphoto2-2-dev (from .../libgphoto2-
Selecting previously deselected package libieee1284-3-dev.
Unpacking libieee1284-3-dev (from .../libieee1284
Selecting previously deselected package libtiffxx0c2.
Unpacking libtiffxx0c2 (from .../libtiffxx0c
Selecting previously deselected package libtiff4-dev.
Unpacking libtiff4-dev (from .../libtiff4-
Selecting previously deselected package libsane-dev.
Unpacking libsane-dev (from .../libsane-
Processing triggers for man-db ...
Processing triggers for doc-base ...
Processing 1 added doc-base file(s)...
Registering documents with scrollkeeper...
Setting up libexif-dev (0.6.16-2.1ubuntu1) ...
Setting up libgphoto2-2-dev (2.4.2-0ubuntu3) ...
Setting up libieee1284-3-dev (0.2.11-4) ...
Setting up libtiffxx0c2 (3.8.2-
Setting up libtiff4-dev (3.8.2-
Setting up libsane-dev (1.0.19-6ubuntu1) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Note: selecting "hpijs-ppds" instead of the
virtual package "hplip-ppds"
The following NEW packages will be installed:
hpijs-ppds hplip-gui libqt4-help{a} libqt4-test{a} libqt4-webkit{a}
libqt4-
python-
0 packages upgraded, 12 newly installed, 0 to remove and 3 not upgraded.
Need to get 17.1MB of archives. After unpacking 76.3MB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://
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Fetched 17.1MB in 9min17s (30.7kB/s)
Selecting previously deselected package hpijs-ppds.
(Reading database ... 148428 files and directories currently installed.)
Unpacking hpijs-ppds (from .../hpijs-
Selecting previously deselected package libqt4-help.
Unpacking libqt4-help (from .../libqt4-
Selecting previously deselected package libqt4-test.
Unpacking libqt4-test (from .../libqt4-
Selecting previously deselected package libqt4-webkit.
Unpacking libqt4-webkit (from .../libqt4-
Selecting previously deselected package libqt4-xmlpatterns.
Unpacking libqt4-xmlpatterns (from .../libqt4-
Selecting previously deselected package python-sip4.
Unpacking python-sip4 (from .../python-
Selecting previously deselected package python-qt4-common.
Unpacking python-qt4-common (from .../python-
Selecting previously deselected package python-qt4.
Unpacking python-qt4 (from .../python-
Selecting previously deselected package python-qt3.
Unpacking python-qt3 (from .../python-
Selecting previously deselected package python-reportlab.
Unpacking python-reportlab (from .../python-
Selecting previously deselected package hplip-gui.
Unpacking hplip-gui (from .../hplip-
Selecting previously deselected package ttf-dustin.
Unpacking ttf-dustin (from .../ttf-
Setting up hpijs-ppds (2.8.7-0ubuntu6) ...
Forcing CUPS to reload available PPD list...
Setting up libqt4-help (4.4.3-0ubuntu1.2) ...
Setting up libqt4-test (4.4.3-0ubuntu1.2) ...
Setting up libqt4-webkit (4.4.3-0ubuntu1.2) ...
Setting up libqt4-xmlpatterns (4.4.3-0ubuntu1.2) ...
Setting up python-sip4 (4.7.7-1) ...
Setting up python-qt4-common (4.4.3-1ubuntu1) ...
Setting up python-qt4 (4.4.3-1ubuntu1) ...
Setting up python-qt3 (3.17.4-1ubuntu4) ...
Setting up python-reportlab (2.1dfsg-2) ...
Setting up hplip-gui (2.8.7-0ubuntu6) ...
Setting up ttf-dustin (20030517-6) ...
Updating fontconfig cache for /usr/share/
No CIDSupplement specified for Dotum-Regular, defaulting to 0.
No CIDSupplement specified for UMingCN, defaulting to 0.
No CIDSupplement specified for Dotum-Bold, defaulting to 0.
No CIDSupplement specified for Batang-Regular, defaulting to 0.
No CIDSupplement specified for KochiGothic-
No CIDSupplement specified for KochiGothic-
No CIDSupplement specified for KochiMincho-
No CIDSupplement specified for Batang-Bold, defaulting to 0.
No CIDSupplement specified for KochiMincho-
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
alan@alan-
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following packages will be REINSTALLED:
hplip hplip-gui
0 packages upgraded, 0 newly installed, 2 reinstalled, 0 to remove and 3 not upgraded.
Need to get 238kB/293kB of archives. After unpacking 0B will be used.
Writing extended state information... Done
Get:1 http://
Fetched 238kB in 10s (23.8kB/s)
(Reading database ... 149391 files and directories currently installed.)
Preparing to replace hplip 2.8.7-0ubuntu6 (using .../hplip_
Unpacking replacement hplip ...
Preparing to replace hplip-gui 2.8.7-0ubuntu6 (using .../hplip-
Unpacking replacement hplip-gui ...
Processing triggers for python-support ...
Processing triggers for hal ...
Regenerating hal fdi cache ...
* Restarting Hardware abstraction layer hald [ OK ]
Setting up hplip (2.8.7-0ubuntu6) ...
Creating/updating hplip user account...
Setting up hplip-gui (2.8.7-0ubuntu6) ...
Processing triggers for python-support ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
alan@alan-
Data received from step 4:
alan@alan-
HP Linux Imaging and Printing System (ver. 2.8.7)
Printer/Fax Setup Utility ver. 7.2
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
\error: Printer Error. Printer is busy, offline, or in an error state. Please check the device and try again.
Done.
Note: I checked all connections and everything seems ok . Printer light blinks on and off but if i try and print now i don't even get the error message .
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Revision history for this message
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#3 |
alan@alan-
HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
warning: Invalid ppd_dir value: None
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux alan-desktop 2.6.27-14-generic #1 SMP Tue Aug 18 16:25:45 UTC 2009 i686 GNU/Linux
Distribution:
ubuntu 8.10
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.2 installed
Checking PyQt version...
OK, version 3.17 installed.
Checking SIP version...
error: SIP not installed or version not found.
Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: info
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4
-------
| COMPILE AND RUNTIME DEPENDENCIES |
-------
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: cups - Common Unix Printing System...
OK, found.
Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.
Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: dbus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.
Checking for dependency: PyQt - Qt interface for Python...
OK, found.
Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.
Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.
Checking for dependency: python-devel - Python development files...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=2.8.7
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-
foomatic-
foomatic-
internal-
restricted-build=no
-------
| DISCOVERED PARALLEL DEVICES |
-------
No devices found.
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
ial=TH7BJ3521
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Deskjet_D1400
-------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP Deskjet d1400 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer Deskjet_D1400 is idle. enabled since Wednesday, 09 September, 2/usr/lib/
Communication status: Good
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.
Checking output of 'scanimage -L'...
error: scanimage not found.
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x7904 at 002:008:
Device URI: hp:/usb/
Device node: /dev/bus/
Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/008
# owner: lp
# group: scanner
user::rw-
user:alan:rw-
group::rw-
mask::rw-
other::r--
-----------
| SUMMARY |
-----------
error: 4 errors and/or warnings.
Please refer to the installation instructions at:
http://
Done.
Note:
Is it possible that my version of Ubuntu has somehow become corrupted ? The reason i ask this is because there are multiple users of this computer and i noticed that on two of the desktops the add/remove application in the top toolbar has disappeared though that is not the case on the desktop i ran the terminal commands from .
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Revision history for this message
|
#4 |
If you are sure the printer connection is ok and the usb cable is not faulty, then I suggest booting Ubuntu 9.04 from a LiveCD session and then test the printer during the LiveCD session. If it works during the LiveCD session, then install Ubuntu 9.04 from the LiveCD session (to overwrite Ubuntu 8.10).
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Revision history for this message
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#5 |
Thanks Mark for all the advice as i feel you have gone out of your way .
Regarding last suggestion - I have a 9.04 CD in transit that should arrive sometime this month which i was going to install anyway . I am in the Philippines , however , so transit time runs around 6 - 8 weeks and i ordered late July . Internet connectivity here is very slow compared to 1st world as my last on-line update took about 10 hrs to download . :-) For sure i will report the results .
If you don't mind one question about install of 9.04 . The 8.10 is sharing a partion with Windows XP . If i want to completely allocate entire hd to 9.04 i can do that from Live 9.04 cd without having to remove 8.10 first ? I am relatively new to Linux so just want to make sure .
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Revision history for this message
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#6 |
Hi Alan,
It is not clear what you mean by "8.10 is sharing a partition with Windows XP" If Windows XP is installed on a separate partition and Ubuntu 8.10 is installed on a different partition, then you should use the option 'custom partitioning' when installing Ubuntu. Do not use the partitioning option "use entire disk', or else Ubuntu will overwrite all partitions, including the Windows XP install.
During custom partitioning, you should specify to NOT format the /home partition and to only format the / (=root partition)
If you have more questions concerning partitioning, you should create a separate thread for that. This thread is about a printer issue.
Regards,
Mark
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Revision history for this message
|
#7 |
Ok . apologize for the miss direct .
Thanks Again
