Ubuntu
hplip package

can't load a printer driver

Asked by Daisy

I have download the hplip 3.9.8 but when I code as the directions say $ sh hplip -3.9.6.run the message comes can not open file. What do I do next?

Question information

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For:
Ubuntu hplip Edit question
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Solved by:
Mark Rijckenberg
Solved:
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Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#1

Hi,

I think it is better if you try this installation procedure instead:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following command

sudo aptitude update; sudo aptitude install hplip-gui

Then run the following command to start the driver configuration tool:

hp-setup

Here are more tools related to the hplip package:

$ ls -l /usr/bin/hp*
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-align -> ../share/hplip/align.py
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-check -> ../share/hplip/check.py
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-clean -> ../share/hplip/clean.py
lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-colorcal -> ../share/hplip/colorcal.py
lrwxrwxrwx 1 root root 29 2009-06-02 21:27 /usr/bin/hp-devicesetup -> ../share/hplip/devicesetup.py
lrwxrwxrwx 1 root root 21 2009-06-02 21:27 /usr/bin/hp-fab -> ../share/hplip/fab.py
lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-faxsetup -> ../share/hplip/faxsetup.py
lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-firmware -> ../share/hplip/firmware.py
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-hpdio -> ../share/hplip/hpdio.py
-rwxr-xr-x 1 root root 606524 2009-06-02 09:51 /usr/bin/hpijs
lrwxrwxrwx 1 root root 22 2009-06-02 21:27 /usr/bin/hp-info -> ../share/hplip/info.py
lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-levels -> ../share/hplip/levels.py
lrwxrwxrwx 1 root root 29 2009-06-02 21:27 /usr/bin/hp-linefeedcal -> ../share/hplip/linefeedcal.py
lrwxrwxrwx 1 root root 28 2009-06-02 21:27 /usr/bin/hp-makecopies -> ../share/hplip/makecopies.py
lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-makeuri -> ../share/hplip/makeuri.py
-rwxr-xr-x 1 root root 13780 2009-06-02 09:51 /usr/bin/hp-mkuri
lrwxrwxrwx 1 root root 27 2009-06-02 21:27 /usr/bin/hp-pkservice -> ../share/hplip/pkservice.py
lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-plugin -> ../share/hplip/plugin.py
lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-pqdiag -> ../share/hplip/pqdiag.py
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-print -> ../share/hplip/print.py
lrwxrwxrwx 1 root root 31 2009-06-02 21:27 /usr/bin/hp-printsettings -> ../share/hplip/printsettings.py
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-probe -> ../share/hplip/probe.py
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-query -> ../share/hplip/query.py
lrwxrwxrwx 1 root root 22 2009-06-02 21:27 /usr/bin/hp-scan -> ../share/hplip/scan.py
lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-sendfax -> ../share/hplip/sendfax.py
lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-setup -> ../share/hplip/setup.py
lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-systray -> ../share/hplip/systray.py
lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-testpage -> ../share/hplip/testpage.py
lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-timedate -> ../share/hplip/timedate.py
lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-toolbox -> ../share/hplip/toolbox.py
lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-unload -> ../share/hplip/unload.py
$

If this procedure does not help getting your printer to work, please send us the output of the following command:

hp-check -t

Regards,

Mark

Revision history for this message
Daisy (ssgod1) said : 		#2

family@family-desktop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the
proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro supplied package (.deb, .rpm, etc) or an already built HPLIP
supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode will check both of the above cases (both compile- and run-time
dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux family-desktop 2.6.28-14-generic #47-Ubuntu SMP Sat Jul 25 00:28:35 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 9.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.6.2 installed

Checking PyQt 4.x version...
OK, version 4.4.4 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = usb://Brother/MFC-420CN

[installation]
version = 3.9.2.49
date_time = 08/18/09 20:30:56

-------------------------------
| DISCOVERED PARALLEL DEVICES |
 -------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

warning: No queues found.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
 -----------

No errors or warnings.

Done.
family@family-desktop:~$ hp-setup

HP Linux Imaging and Printing System (ver. 3.9.2)
Printer/Fax Setup Utility ver. 8.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: You must be root to run this utility.

Susan

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #80340]: can't load a printer driver
> Date: Tue, 18 Aug 2009 16:14:47 +0000
>
> Your question #80340 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/80340
>
> Status: Open => Answered
>
> Mark Rijckenberg proposed the following answer:
> Hi,
>
> I think it is better if you try this installation procedure instead:
>
> Step 1: Open Terminal from "Applications->Accessories->
> Terminal"
>
> Step 2: Run the following command
>
> sudo aptitude update; sudo aptitude install hplip-gui
>
> Then run the following command to start the driver configuration tool:
>
> hp-setup
>
> Here are more tools related to the hplip package:
>
> $ ls -l /usr/bin/hp*
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-align -> ../share/hplip/align.py
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-check -> ../share/hplip/check.py
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-clean -> ../share/hplip/clean.py
> lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-colorcal -> ../share/hplip/colorcal.py
> lrwxrwxrwx 1 root root 29 2009-06-02 21:27 /usr/bin/hp-devicesetup -> ../share/hplip/devicesetup.py
> lrwxrwxrwx 1 root root 21 2009-06-02 21:27 /usr/bin/hp-fab -> ../share/hplip/fab.py
> lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-faxsetup -> ../share/hplip/faxsetup.py
> lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-firmware -> ../share/hplip/firmware.py
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-hpdio -> ../share/hplip/hpdio.py
> -rwxr-xr-x 1 root root 606524 2009-06-02 09:51 /usr/bin/hpijs
> lrwxrwxrwx 1 root root 22 2009-06-02 21:27 /usr/bin/hp-info -> ../share/hplip/info.py
> lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-levels -> ../share/hplip/levels.py
> lrwxrwxrwx 1 root root 29 2009-06-02 21:27 /usr/bin/hp-linefeedcal -> ../share/hplip/linefeedcal.py
> lrwxrwxrwx 1 root root 28 2009-06-02 21:27 /usr/bin/hp-makecopies -> ../share/hplip/makecopies.py
> lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-makeuri -> ../share/hplip/makeuri.py
> -rwxr-xr-x 1 root root 13780 2009-06-02 09:51 /usr/bin/hp-mkuri
> lrwxrwxrwx 1 root root 27 2009-06-02 21:27 /usr/bin/hp-pkservice -> ../share/hplip/pkservice.py
> lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-plugin -> ../share/hplip/plugin.py
> lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-pqdiag -> ../share/hplip/pqdiag.py
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-print -> ../share/hplip/print.py
> lrwxrwxrwx 1 root root 31 2009-06-02 21:27 /usr/bin/hp-printsettings -> ../share/hplip/printsettings.py
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-probe -> ../share/hplip/probe.py
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-query -> ../share/hplip/query.py
> lrwxrwxrwx 1 root root 22 2009-06-02 21:27 /usr/bin/hp-scan -> ../share/hplip/scan.py
> lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-sendfax -> ../share/hplip/sendfax.py
> lrwxrwxrwx 1 root root 23 2009-06-02 21:27 /usr/bin/hp-setup -> ../share/hplip/setup.py
> lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-systray -> ../share/hplip/systray.py
> lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-testpage -> ../share/hplip/testpage.py
> lrwxrwxrwx 1 root root 26 2009-06-02 21:27 /usr/bin/hp-timedate -> ../share/hplip/timedate.py
> lrwxrwxrwx 1 root root 25 2009-06-02 21:27 /usr/bin/hp-toolbox -> ../share/hplip/toolbox.py
> lrwxrwxrwx 1 root root 24 2009-06-02 21:27 /usr/bin/hp-unload -> ../share/hplip/unload.py
> $
>
> If this procedure does not help getting your printer to work, please
> send us the output of the following command:
>
> hp-check -t
>
> Regards,
>
> Mark
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/80340/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/80340
>
> You received this question notification because you are a direct
> subscriber of the question.

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#3

Please try:

sudo hp-setup

give your user password when requested, you don't see nothing when you type it, then press enter

Hope this helps

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said : 		#4

Hi,

Please make sure the printer is turned on and connected to the pc using a USB cable.

Then run the following command:

sudo hp-setup

Sudo will ask for your password. Enter the password you use to log into Ubuntu. Then press the <enter>

Please try to set up your printer using the hp-setup utility.

Regards,

Mark

Revision history for this message
Daisy (ssgod1) said : 		#5

Man, oh man do I feel stupid.....plugged in printer and we are good to go! Sorry! and THANKS!

Revision history for this message
Shobhit Sachan (shobhitsachan) said : 		#6

I have hplip 3.12.4 on ubuntu 12.04. I am not computer expert. My HP 1020 printer is not working despite of your suggestions. Please help me. I am giving output

shobhit@shobhit-Lenovo:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.12.4)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux shobhit-Lenovo 3.2.0-23-generic #36-Ubuntu SMP Tue Apr 10 20:41:14 UTC 2012 i686 i686 i386 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.2
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 3.12.4 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1334317742
pending_upgrade_time = 0
latest_available_version = 3.12.4

[settings]
systray_visible = 2
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_1020?serial=FN26RCZ"
printer_name = HP_LaserJet_1020
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = Tuesday 17 April 2012 15:28:50
version = 3.12.4

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

HP_LaserJet_1020
----------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_1020?serial=FN26RCZ
PPD: /etc/cups/ppd/HP_LaserJet_1020.ppd
PPD Description: HP LaserJet 1020, hpcups 3.12.4, requires proprietary plugin
Printer status: printer HP_LaserJet_1020 disabled since Friday 13 April 2012 06:16:06 PMUnplugged or turned off

HP Linux Imaging and Printing System (ver. 3.12.4)
System Tray Status Service ver. 2.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Required plug-in status: Not installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_1020?serial=FN26RCZ
error: Device not found
error: Communication status: Failed

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
//usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
 ---------------

shobhit adm lp dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
 -----------

error: 2 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.