hp scanner disconnect after every scan

Asked by dhruv on 2019-02-09

i have a hp pro 3000 s3 scanner.

i install it on ubuntu 16.04 via hplip.it works fine.

my issue is scanner is disconnect every time after single scanning done.

i need to restart simple scan app or xscan app of ubuntu.

i check in ubuntu 14.04 but same issue happen. also check with 2 3 version of hplip.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu hplip Edit question
Assignee:
No assignee Edit question
Last query:
2019-02-09
Last reply:
2019-02-11

If you boot to live CD of Ubuntu 18.04 is it the same there?

billalo vic (bilotola) said : #2

On your keyboard, press Ctrl + Shift + Esc keys at the same time to open Task Manager. Here we will do some settings under both Process tab and Startup tab.

Find scanToPCActivationApp under Processes tab.
Then right-click on it to choose End task.

Find scanToPCActivationApp under Startup tab.
Then right-click on it to choose Disable.

Restart your PC.

Also, try assigning a static IP to your printer.

Refer this video article from HP support on assigning a static IP to your printer. Click Here

In the search type Devices and Printers. Open devices and printer.
Click Add Printer.
Select Add a network, wireless, or Bluetooth printer, then click Next.
Select The printer that I want isn't listed, then click Next.
Select Add a printer using a TCP/IP address or hostname, then click Next.
In the Hostname or IP address box, enter the printer IP address, then click Next.
Select the type of printer you are using, then click Next.
On the "Type a printer name window," do the following:
In the Printer name box, enter a name for your printer so you can identify it.
If you want to make this printer your default printer, check Set as the default printer.
Click Next.
On the "You've successfully added" window, do the following:
Click Print a test page.
When you have successfully printed a test page, click Finish.

Lastly, uninstall the printer software the root level on your PC and install the full feature printer software.

In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
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