laserjet 2100 TN problem

Asked by Alan Kinsey on 2012-09-18

I've just installed Ubuntu 10.04 on my PC but can't get the printer to work properly. It will print text only from OpenOffice and has printed a ubuntu test page perfectly, but it won't print images, either from my files of from Gimp.
Any ideas? Thanks in advance.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu hplip Edit question
Assignee:
No assignee Edit question
Last query:
2012-09-18
Last reply:
2012-09-18
Warren Hill (warren-hill) said : #1

Hi,

Whats the make and model of your printer?

How did you install the printer driver?

Alan Kinsey (alan-kinsey) said : #2

As I said in the title, it's a HP Laserjet 2100 TN

I connected the printer, then went into system/printing/ and selected the model etc and was asked if I wanted to print a test page, I said yes, and it printed successfully. Afterwards, when I saw it wouldn't print from Gimp I installed hplip - was that the right thing to do?

Try:

wget http://prdownloads.sourceforge.net/hplip/hplip-3.12.9.run
chmod +x ./hplip-3.12.9.run
./hplip-3.12.9.run

Should install the latest HPLIP which may help

Alan Kinsey (alan-kinsey) said : #4

That was too complicated for me - luckily my son was here and did it for me!

Unfortunately it's worse than ever, as the printer now won't print text from OpenOfice or even a test page. Help!

Alan Kinsey (alan-kinsey) said : #5

Can nobody help? I've been into the printer troubleshooter and in the "choose printer" window, it's marked "HP Laserjet 2100 series" twice on the same line. Does this mean the printer is somehow installed twice? Is there a way of deleting all printer info and starting again from scratch?
I'm starting to crack up a bit.

Running 3 commands in a terminal is complicate....strange. Try:

sudo apt-get --reinstall install hplip

HTH

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