I have just downloaded software and drivers for my HP printer but it did not install

Asked by Bartholomew Byrne on 2011-09-29

All the details I have are in the summary line

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Language:
English Edit question
Status:
Answered
For:
Ubuntu hplip Edit question
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Last query:
2011-09-29
Last reply:
2011-09-29

Did you get the latest HPLIP from the HPLIP site? What is the output of:

lsb_release -a; dpkg -l | grep hplip

Thanks

marcus aurelius (adbiz) said : #2

hp's site gives instructions on how to install the driver. did you read and follow the instructions? it's a 2 parter and you have reboot before you complete the 2nd part.

marcus aurelius (adbiz) said : #3

also, how doesn't it work? if you got the first part installed, it should work. i think the 2nd part is to install the printer status app which is disabled if you have installed cairo dock.

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