ubuntu 11.04 not properly controlling printer: HP photosmart C5180 All In One

Can you give the output of:

lsb_release -a; lsusb; dpkg -l | grep hplip

Thanks

file:///home/harlie2/Desktop/Screenshot-harlie2@harlie-HPE-410f:%20~.png

I got a screen shot of this but don't know how to attach it to this page

please note you can't send any attached image here please use web service like imgur.com or photobucket.com or imageshack.us to load your screenshot and then post the link here

Then please answer to actionparsnip info request...

open a terminal by pressing ctrl + alt + t and then copy and paste from here to terminal this row

lsb_release -a; lsusb; dpkg -l | grep hplip

press enter, then select terminal result and copy then paste here.

harlie2@harlie-HPE-410f:~$ lsb_release -a; lsusb; dpkg-l | grep hplip
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 04ca:0040 Lite-On Technology Corp.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 002 Device 002: ID 03f0:5811 Hewlett-Packard PhotoSmart C5100 series
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dpkg-l: command not found
harlie2@harlie-HPE-410f:~$

send #5 above to actionparsnip

There was an error in the last part of command please copy and paste here the result of (take care of spaces) :

dpkg -l | grep hplip

Thanks for clearing it up dude, speeds things up :)

to actionparsnip

here goes nothing
harlie2@harlie-HPE-410f:~$ dpkg -l | grep hplip
ii hplip 3.11.1-2ubuntu2 HP Linux Printing and Imaging System (HPLIP)
ii hplip-cups 3.11.1-2ubuntu2 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii hplip-data 3.11.1-2ubuntu2 HP Linux Printing and Imaging - data files
ii hplip-doc 3.11.1-2ubuntu2 HP Linux Printing and Imaging - documentation
rc hplip-gui 3.11.1-2ubuntu2 HP Linux Printing and Imaging - GUI utilities (Qt-based)
harlie2@harlie-HPE-410f:~$

There is a 3.11.7 hplip on the hplip site which may help.

cd ~; wget -o hplip.run http://downloads.sourceforge.net/project/hplip/hplip/3.11.7/hplip-3.11.7.run?r=http%3A%2F%2Fhplipopensource.com%2Fhplip-web%2Finstall%2Finstall%2Findex.html&ts=1316032154&use_mirror=netcologne

Should download it, if the download finishes then stops, press ENTER. You can then install it with:

chmod +x ~/hplip.run; ~/hplip.run

It will then install for you

to Actionparsnip

thanks I will try it

 to Actionparsnip

I tried this it will not work the terminal says no such file or directory exists
what's next

Go to the hpilip site and download the file to ~/Downloads

Then you can run:

cd ~/Downloads; chmod +x *.run; nautilus ~/Downloads

double click the file and select to run it in a terminal

to actinparsnip

this does not work either I can download 3.11.7 but it refuses to open I am tired and have a headache so I give up for tonight thanks
will try again another time

to Actionparsnip;

Hi back again here is what I did and the result: when I double click to run the download file for hplip3.11.7 the message displayed is
gedit has not been able to detect the character incoding please check that you are not trying to open a binary file select character encoding....etc.

then if I try a terminal and enter chmodetc as instructed the reply is chmod command not found

then if I enter sh hplip-3.11.7 then I get cant open 3.11.7

so what can I do?????????

actionparsnip are you still there????? I haven't had an answer to my last message asking what can I do to install hplip 3.11.7
I assumed you were on vacation.

What is the name of the file and the location. Case VERY sensitive

to actionparsnip

the file name is hplip-3.11.7.run and the location is downloads it is also in my home folder home harlie2
thanks for the reply

harlie

chmod +x ~/Downloads/hplip-3.11.7.run; ~/Downloads/hplip-3.11.7.run

Wil instll it, if you get any missing files (read the output), then let us know

to Actionparsnip
thanks I will try it again maybe I didnt get something right before.
 I will get back to you with result.

Harlie

to actionparsnip
this is the result I get.

bash: chmod+x~/Downloads/hplip-3.11.7.run: no such file or directory

bash: ~.Downloads/hplip-3.11.7.run: no such file or directory

I attempted to copy and paste the terminal window with the full string of commands and results but didn't succeed

harlie

Look at the command I gave, look at what you ran. I'll make it clearer for you:

chmod+x~/Downloads/hplip-3.11.7.run
chmod +x ~/Downloads/hplip-3.11.7.run

Note teh spaces you have removed (for some unknown reason). If you COPY the command instead of trying to type it, it WILL work. That's why I give the EXACT command

to actionparsnip

I look at what you gave and what I entered and I can see no difference in them also I don't know how to copy your command and if copied to what? I don't any spaces in your typing I don't know why. I am trying to do this in a terminal window is this the wrong place?

to Actionparsnip

I finally got it installed using the sh command. the problem was the path to the file. I had to; cd to home then cd to harlie then cd to Downloads then sh hplip etc
thanks for your help and patience I guess I tried your patience but I am a new user and don't know much about what I am doing.

harlie.

problem solved

Glad you got the gold :)

thanks I love ubuntu