Ubuntu
hplip package

USB HP printer not recognized in setup

Asked by Gerard

After a year or more of reliable service my HP 1018 laserjet does not connect to, or gets recognized by the HP-setup program.

From terminal:

HP Linux Imaging and Printing System (ver. 3.10.5)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb

Fron syslog:

python: io/hpmud/musb.c 2040: invalid serial id string ret=-110
 kernel: [ 267.080128] usb 1-3: usbfs: USBDEVFS_CONTROL failed cmd python rqt 128 rq 6 len 255 ret -110
kernel: [ 272.080180] usb 1-3: usbfs: USBDEVFS_CONTROL failed cmd python rqt 128 rq 6 len 255 ret -110
 python: io/hpmud/musb.c 137: unable get_string_descriptor -110: Connection timed out
 python: io/hpmud/musb.c 2045: invalid manufacturer string ret=-110
python: hp-setup[3028]: error: No devices found on bus: usb

lsusb

Bus 001 Device 004: ID 03f0:4117 Hewlett-Packard Printing Support
Bus 001 Device 003: ID 1241:1166 Belkin MI-2150 Trust Mouse
Bus 001 Device 002: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Same result with a different printer cable.

Other possible conflict:

Lirc daemon is running: I have a TV card installed and running that has built in remote control--I have been fiddling with lirc trying to connect to card w/o success.

Thanks for your interest.

Ger

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Revision history for this message
peter (peter-neuweiler) said : 		#1

I've 8.04 and I could install your printer.

Click System > Administration > Printing.
Click New printer and follow the instructions.
Peter

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

I suggest you grab the latest HPLIP from the HPLIP site, mark the script as executable then run it in a terminal as you (do NOT use sudo).

Revision history for this message
Gerard (gteich04) said : 		#3

Thanks for your replies.

 There were mentions of system-config-printer problems that affected HP printers in forums. Reinstalling system-config-printer has no effect

I did download the latest HPLIP from the site as you suggest. In the terminal I moved into the folder and wrote:

chmod777 / foo.run
sudo sh /foo.run

but ir would not run. I then left clicked on the file icon, and it installed from the file manager. I can post the log file it this would help.

Thanks again,

ger

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#4

you need to replace foo with the script name, also the syntax of the command means the terminal must be in the same folder as the file. So if you downloaded to the desktop you would first need to run:

cd ~/Desktop

then run the script.

Can you help with this problem?

Provide an answer of your own, or ask Gerard for more information if necessary.

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