Comment 19 for bug 459275

Till Kamppeter, thanks for the suggestion, it helped but my printer still will not fax. Error code 3002 means no dial tone or no answer. I can confirm that the fax is not going "off hook" to obtain dial tone. The driver waits, then produces error 3002. If I go to the printer/fax and manually dial a number, the fax works. If I launch a fax from Windows Vista, it works. I can't comment on previous versions of Linux as Kubuntu 9.10 was my first install a few days ago.

Observations:
1) After installing hplip-cups my existing printer no longer worked, even though the setup found the fax afterwards. I deleted the printer and fax and rebooted. I reran hp-setup and the printer and fax were found. It printed until I rebooted again, then nothing.

2) After hp-setup completed I noticed the device uri was: hp:/net/Officejet_Pro_L7500?zc=HP7580, I had to change it to: hp:/net/Officejet_Pro_L7500?ip=10.10.0.157 by adding the ip address afterwards. I did this for both the printer and fax. This fixed the communication issues.

3) Applied your suggestion and changed the Make and Model for the fax to HP Fax hpijs, then went and checked the printer and noticed that it has selected HP cups as well, I changed the printer Make and Model to HP Officejet Pro l7500 hpijs, 3.9.8

I could not properly print, scan but no fax.

No firewall is running

Ran hp-check -r and 3 errors reported, but the fax and printer configuration came up OK. Here are the errors reported:

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

Summary of needed commands to run to satisfy missing dependencies:
sudo aptitude install --assume-yes cupsddk cupsddk-drivers
sudo aptitude install --assume-yes policykit policykit-gnome

I have cupsddk installed and policykit installed, I also have policykit-1-gnome installed too.

Regarding the CUPS message, I have cups 1.4.1-5ubuntu2 installed.