Ubuntu
hplip package

  1. Bug #380858 (msrc)
  2. Comment #26

Comment 26 for bug 380858

Revision history for this message
Jason Callough (jcallough) wrote :

All:

I have attempted to reproduce this issue in Fedora 10 and Ubuntu 9.04 using the Photosmart D5360 and will list my findings below.

Fedora 10:
Fedora 10, hplip-3.9.6, native cups drv install through localhost or native cups drv install through hp-toolbox:
Media Size = 4x6
Media Source = Photo Tray
Results: Photo tray was used and the page printed fine on the photo paper.

Fedora 10, hplip-3.9.6, HPIJS ppd install through localhost:
Media Size = 4x6
Media Source = Photo Tray
Results: Photo tray was used and the page printed fine on the photo paper.

Fedora 10, hplip-3.9.6, native cups drv install through localhost or native cups drv install through hp-toolbox:
Media Size = 4x6
Media Source = Upper Tray
Results: Photo tray was not used and the page printed from the default tray.

Fedora 10, hplip-3.9.6, HPIJS ppd install through localhost:
Media Size = 4x6
Media Source = Upper Tray
Results: Photo tray was not used and the page printed from the default tray.

Ubuntu 9.04:
Ubuntu 9.04, hplip-3.9.6, native cups drv install through localhost or native cups drv install through hp-toolbox:
Media Size = 4x6
Media Source = Photo Tray
Results: Photo tray was used and the page printed fine on the photo paper.

Ubuntu 9.04, hplip-3.9.6, HPIJS ppd install through localhost:
Media Size = 4x6
Media Source = Photo Tray
Results: Photo tray was used and the page printed fine on the photo paper.

Ubuntu 9.04, hplip-3.9.6, native cups drv install through localhost or native cups drv install through hp-toolbox:
Media Size = 4x6
Media Source = Upper Tray
Results: Photo tray was not used and the page printed from the default tray.

Ubuntu 9.04, hplip-3.9.6, HPIJS ppd install through localhost:
Media Size = 4x6
Media Source = Upper Tray
Results: Photo tray was not used and the page printed from the default tray.

It appears that with the latest public release, hplip-3.9.6, from our site http://hplipopensource.com/hplip-web/index.html, using the "Photo Tray" not the "Upper Tray", which is used for printing on CD/DVD, and installing through localhost:631 (being sure to select the printer that has "HPLIP" in the name) will yield the proper results.

Jason