b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed. -> Wireless Network controller [0280]: Broadcom Corporation BCM94311MCG wlan mini-PCI [14e4:4311] (rev 01) not working on Compaq Presario C500 in Ubuntu 8.04

Asked by paddy27 on 2010-01-03

 Broadcom wireless card 4311

Question information

Language:
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Status:
Answered
For:
Ubuntu hal Edit question
Assignee:
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Last query:
2010-01-03
Last reply:
2010-01-03

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread

Step 4: Please also specify the exact model and make of your PC (if known) on this thread

Regards,

Mark

paddy27 (paddy27) said : #2

Thanks I will try this and thanks again for the speedy reply

Pat

----- Original Message -----
From: "Mark Rijckenberg" <email address hidden>
To: <email address hidden>
Sent: Saturday, January 2, 2010 7:18:43 PM GMT -06:00 US/Canada Central
Subject: Re: [Question #95991]: wireless help Broadcom 4311 card

Your question #95991 on hal in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/hal/+question/95991

Status: Open => Needs information

Mark Rijckenberg requested for more information:
Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces;
cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a;
dmesg | grep ound; dmesg | grep b43; dmesg | grep wl; dmesg | grep
witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*;
sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread

Step 4: Please also specify the exact model and make of your PC (if
known) on this thread

Regards,

Mark

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/hal/+question/95991

You received this question notification because you are a direct
subscriber of the question.

paddy27 (paddy27) said : #3

*-network
       description: Network controller
       product: BCM94311MCG wlan mini-PCI
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:06:00.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0 module=ssb
  *-network
       description: Ethernet interface
       product: RTL-8139/8139C/8139C+
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 8
       bus info: pci@0000:08:08.0
       logical name: eth0
       version: 10
       serial: 00:16:d4:ec:dc:1b
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=full ip=192.168.1.115 latency=32 link=yes maxlatency=64 mingnt=32 module=8139too multicast=yes port=MII speed=100MB/s
  *-network DISABLED
       description: Wireless interface
       physical id: 1
       logical name: eth1
       serial: 00:1a:73:4b:23:45
       capabilities: ethernet physical wireless
       configuration: broadcast=yes multicast=yes wireless=IEEE 802.11g
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

eth1 Interface doesn't support scanning : Network is down

auto lo
iface lo inet loopback

iface eth1 inet dhcp
wpa-driver wext
wpa-key-mgmt WPA-PSK
wpa-proto WPA2
wpa-ssid Morpheus2

iface eth0 inet dhcp

auto eth0

auto eth1
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04"
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 01)
06:00.0 Network controller [0280]: Broadcom Corporation BCM94311MCG wlan mini-PCI [14e4:4311] (rev 01)
08:08.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ [10ec:8139] (rev 10)
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
H/W path Device Class Description
==========================================================
                                   system Presario C500 (GF572UA#ABA)
/0 bus 30C6
/0/0 memory 99KiB BIOS
/0/4 processor Genuine Intel(R) CPU T2
/0/4/5 memory 1MiB L2 cache
/0/4/1.1 processor Logical CPU
/0/4/1.2 processor Logical CPU
/0/a memory 1GiB System Memory
/0/a/0 memory 512MiB SODIMM Synchronous
/0/a/1 memory 512MiB SODIMM Synchronous
/0/1 processor
/0/1/1.1 processor Logical CPU
/0/1/1.2 processor Logical CPU
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML a
/0/100/2 display Mobile 945GM/GMS, 943/940GML Expr
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML
/0/100/1b multimedia 82801G (ICH7 Family) High Definit
/0/100/1c bridge 82801G (ICH7 Family) PCI Express
/0/100/1c.2 bridge 82801G (ICH7 Family) PCI Express
/0/100/1c.2/0 network BCM94311MCG wlan mini-PCI
/0/100/1d bus 82801G (ICH7 Family) USB UHCI Con
/0/100/1d.1 bus 82801G (ICH7 Family) USB UHCI Con
/0/100/1d.2 bus 82801G (ICH7 Family) USB UHCI Con
/0/100/1d.7 bus 82801G (ICH7 Family) USB2 EHCI Co
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/8 eth0 network RTL-8139/8139C/8139C+
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface B
/0/100/1f.1 scsi0 storage 82801G (ICH7 Family) IDE Controll
/0/100/1f.1/0.0.0 /dev/cdrom disk DVD A DS8AZP
/0/100/1f.1/0.0.0/0 /dev/cdrom disk
/0/100/1f.2 scsi2 storage 82801GBM/GHM (ICH7 Family) SATA A
/0/100/1f.2/0.0.0 /dev/sda disk 80GB ST980812AS
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 71GiB EXT3 volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 2933MiB Extended partition
/0/100/1f.2/0.0.0/2/5 /dev/sda5 volume 2933MiB Linux swap / Solaris part
/0/100/1f.3 bus 82801G (ICH7 Family) SMBus Contro
/1 eth1 network Wireless interface
Linux mike-laptop 2.6.24-16-generic #1 SMP Thu Apr 10 13:23:42 UTC 2008 i686 GNU/Linux
[ 0.000000] found SMP MP-table at 000f65c0
[ 0.000000] ACPI: BIOS bug: multiple APIC/MADT found, using 0
[ 26.543665] ACPI: Looking for DSDT in initramfs... error, file /DSDT.aml not found.
[ 26.903226] pnp: PnP ACPI: found 10 devices
[ 35.750915] assign_interrupt_mode Found MSI capability
[ 35.751167] assign_interrupt_mode Found MSI capability
[ 36.105695] isapnp: No Plug & Play device found
[ 36.184137] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 37.841239] hub 1-0:1.0: USB hub found
[ 37.942148] hub 2-0:1.0: USB hub found
[ 38.046092] hub 3-0:1.0: USB hub found
[ 38.209788] ssb: Sonics Silicon Backplane found on PCI device 0000:06:00.0
[ 38.230799] hub 4-0:1.0: USB hub found
[ 47.195364] iTCO_wdt: Found a ICH7-M TCO device (Version=2, TCOBASE=0x1060)
[ 48.144548] b43-phy0: Broadcom 4311 WLAN found
[ 49.322217] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 49.595083] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 49.718264] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 49.786046] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 50.288170] lp: driver loaded but no devices found
[ 52.217689] No dock devices found.
[ 57.594938] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 57.923412] apm: BIOS not found.
[ 67.845139] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 86.132261] UDF-fs: No VRS found
[ 173.848200] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 200.234433] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 250.987914] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 48.144548] b43-phy0: Broadcom 4311 WLAN found
[ 49.207741] input: b43-phy0 as /devices/virtual/input/input9
[ 49.322217] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 49.322224] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 49.528512] input: b43-phy0 as /devices/virtual/input/input10
[ 49.595083] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 49.595091] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 49.652879] input: b43-phy0 as /devices/virtual/input/input11
[ 49.718264] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 49.718271] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 49.721021] input: b43-phy0 as /devices/virtual/input/input12
[ 49.786046] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 49.786053] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 57.517740] input: b43-phy0 as /devices/virtual/input/input13
[ 57.594938] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 57.594947] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 67.773417] input: b43-phy0 as /devices/virtual/input/input14
[ 67.845139] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 67.845156] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 173.724532] input: b43-phy0 as /devices/virtual/input/input15
[ 173.848200] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 173.848209] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 200.166837] input: b43-phy0 as /devices/virtual/input/input16
[ 200.234433] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 200.234442] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 250.915351] input: b43-phy0 as /devices/virtual/input/input17
[ 250.987914] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 250.987924] b43-phy0 ERROR: You must go to http://linuxwireless.org/en/users/Drivers/b43#devicefirmware and download the correct firmware (version 4).
[ 0.000000] ACPI: DMI detected: Hewlett-Packard
[ 49.104261] udev: renamed network interface wlan0 to eth1
[ 26.191283] SMP alternatives: switching to UP code
[ 26.567767] SMP alternatives: switching to SMP code
[ 26.835752] ACPI: EC: non-query interrupt received, switching to interrupt mode
[ 26.954565] Switched to high resolution mode on CPU 0
[ 26.954685] Switched to high resolution mode on CPU 1
[ 46.287085] input: Lid Switch as /devices/virtual/input/input4
[ 46.287149] ACPI: Lid Switch [LID]
lo no wireless extensions.

eth0 no wireless extensions.

wmaster0 no wireless extensions.

eth1 IEEE 802.11g ESSID:""
          Mode:Managed Channel:0 Access Point: Not-Associated
          Tx-Power=0 dBm
          Retry min limit:7 RTS thr:off Fragment thr=2346 B
          Link Quality:0 Signal level:0 Noise level:0
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:0 Missed beacon:0

/etc/modprobe.d/blacklist:# replaced by b43 and ssb.
/etc/modprobe.d/arch-aliases:alias parport_lowlevel parport_pc
 * Reconfiguring network interfaces... There is already a pid file /var/run/dhclient.eth0.pid with pid 4410
killed old client process, removed PID file
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

wmaster0: unknown hardware address type 801
wmaster0: unknown hardware address type 801
Listening on LPF/eth0/00:16:d4:ec:dc:1b
Sending on LPF/eth0/00:16:d4:ec:dc:1b
Sending on Socket/fallback
DHCPRELEASE on eth0 to 192.168.1.3 port 67
RTNETLINK answers: No such process
There is already a pid file /var/run/dhclient.eth1.pid with pid 5774
killed old client process, removed PID file
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

wmaster0: unknown hardware address type 801
wmaster0: unknown hardware address type 801
Listening on LPF/eth1/00:1a:73:4b:23:45
Sending on LPF/eth1/00:1a:73:4b:23:45
Sending on Socket/fallback
There is already a pid file /var/run/dhclient.eth0.pid with pid 134519072
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

wmaster0: unknown hardware address type 801
wmaster0: unknown hardware address type 801
Listening on LPF/eth0/00:16:d4:ec:dc:1b
Sending on LPF/eth0/00:16:d4:ec:dc:1b
Sending on Socket/fallback
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 4
DHCPOFFER of 192.168.1.115 from 192.168.1.3
DHCPREQUEST of 192.168.1.115 on eth0 to 255.255.255.255 port 67
DHCPACK of 192.168.1.115 from 192.168.1.3
bound to 192.168.1.115 -- renewal in 40809 seconds.
SIOCSIFFLAGS: No such file or directory
SIOCSIFFLAGS: No such file or directory
Could not set interface 'eth1' UP
There is already a pid file /var/run/dhclient.eth1.pid with pid 134519072
Internet Systems Consortium DHCP Client V3.0.6
Copyright 2004-2007 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

wmaster0: unknown hardware address type 801
SIOCSIFFLAGS: No such file or directory
SIOCSIFFLAGS: No such file or directory
wmaster0: unknown hardware address type 801
Listening on LPF/eth1/00:1a:73:4b:23:45
Sending on LPF/eth1/00:1a:73:4b:23:45
Sending on Socket/fallback
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 4
send_packet: Network is down
receive_packet failed on eth1: Network is down
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 5
send_packet: Network is down
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 9
send_packet: Network is down
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 13
send_packet: Network is down
No DHCPOFFERS received.
No working leases in persistent database - sleeping.
                                                                         [ OK ]
mike@mike-laptop:~$

the pc is a compaq presario C500

elp with Broadcom bcm43xx can be found at https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx

Hi,

Your wireless issue is identical to this one:

https://answers.launchpad.net/ubuntu/+question/56393

I think you are experiencing this bug:

https://bugs.launchpad.net/ubuntu/+source/b43-fwcutter/+bug/197819

Please try this workaround solution:

https://bugs.launchpad.net/ubuntu/+source/b43-fwcutter/+bug/197819/comments/58

b43-fwcutter exists in the Ubuntu repositories, but you will need a working Internet connection in Ubuntu in order to install it.

The only way to do that - in your case - is to connect the pc to the wireless router using a LAN cable, instead of using wireless.

Regards,

Mark

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