Ubuntu
hal package

Hp scan jet not working

Asked by bkcrane

I have a hp 4400 c scanner and the device manager see it but when I run xsane scanner it says it can be done "no device available" I tried a post on site.
sudo chmod 660 /proc/bus/usb/004/002
and entered the password. It look like it took so I rebooted and it still gives me the error message.
I'm kinda new to Linux but I love Ubuntu.
I will appreciate any help.
Thanks
Terry
this is whatmy system shows.
blackcrane@blackcranegraphix:~$ lsusb
Bus 005 Device 004: ID 05e3:0927 Genesys Logic, Inc.
Bus 005 Device 002: ID 0409:0059 NEC Corp. HighSpeed Hub
Bus 005 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 004 Device 002: ID 03f0:0705 Hewlett-Packard ScanJet 4400c
Bus 004 Device 001: ID 0000:0000
Bus 001 Device 003: ID 03f0:1204 Hewlett-Packard DeskJet 930c
Bus 001 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
blackcrane@blackcranegraphix:~$
I can be reached at:
<email address hidden>
thanks

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Revision history for this message
Sandeep (sandeep-mujral) said : 		#1

I have a HP scanjet 2400 and it is also giving the same problem.
Device manager shows the scanner but xSane says no device found.

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Alessandro (aledau1) said : 		#2

I have a hp 4400 c scanner and I have the same problem as in question #1191, how did you solve the problem?

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Aldert (aldert-devries) said : 		#3

I have also this problem whit the HPscanjet 3970

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Daoud (dfaszer) said : 		#4

I have the exact same problem with the HP Scanjet 2400 what is the solution?

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lovius (m-lovius) said : 		#5

could look at http://ubuntuforums.org/archive/index.php/t-91109.html

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iGadget (igadget) said : 		#6

Almost 3 years later, no progress.... This problem seems to be just as present in Ubuntu 9.04 as it was in 6.06. What a shame.

I'll just try to sell this scanner and get a second-hand ScanJet 5590, which is supposed to be working perfectly, according to the comments on this page:

https://wiki.ubuntu.com/HardwareSupportComponentsScannersHp

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tlois (tlois3) said : 		#7

It works instantly with 9.10. If you really need the scanning function before finalized version upgrade, boot live for now and you can use your scanner. No driver needed to be installed- it just worked. Thank god- just recently got that printer/scanner because I really needed to scan some things.

I used unetbootin daily live to get it onto my flash drive and will use that for scanning until i do real upgrade.

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