keyboard not functioning in boot menu when attempting to install Ubuntu 12

Asked by Michael Skof on 2012-11-05

I am attempting to install Ubuntu 12 on my windows xp desktop dell computer. However, when in the boot drive the up and down arrows do not work. I have attempted to install Ubuntu with the windows installer but still have the same problem when in the boot drive. The down arrow (or any key for that matter) will not function so that I cannot change from the default "xp install" to the Ubuntu install.
Can you help me?

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu grub2 Edit question
Assignee:
No assignee Edit question
Solved by:
Michael Skof
Solved:
2012-11-05
Last query:
2012-11-05
Last reply:
2012-11-05

Does the system have a make and model?

Michael Skof (michaelskof) said : #2

Dell Dimension 3000

Michael Skof (michaelskof) said : #3

K I got it to work. The key is to unplug all other USB devices so that the USB keyboard is the only USB device plugged in. Then the bios will recognize it.