What happen with my PC ?

Asked by Dao Van Toan on 2018-01-21

Let me show more detail, i deleted space, which installed Ubuntu. Then i restart, the screen note me that "/boot/grub/i386-pc/normal.mod not found". And then i trying to reinstall again, but Ubuntu ote me that "The 'grub-efi-amd64-signed' package failed to install into target. Without the GRUB Bootlaoder, the installed system will not boot." I try to solved this problem, but i can't. So, may you help me to solved this problem step by step ? thank you so much.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CasperVersion: 1.376.2
Date: Sun Jan 21 10:26:18 2018
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
 PATH=(custom, no user)
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

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This question was originally filed as bug #1744524.

Simon Quigley (tsimonq2) said : #1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at http://askubuntu.com or https://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Manfred Hampl (m-hampl) said : #2

It seems that the installation of the grub boot loader is incomplete or broken.

Maybe following the instructions in http://www.omgubuntu.co.uk/2011/09/live-usb-sticking-grub-2-video helps.
Take care to work on the correct partitions!

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