failed to load the package list/Could not initialize the package information
Could not initialize the package information
An unresolvable problem occurred while initializing the package information.
Please report this bug against the 'update-manager' package and include the following error message:
'E:The package ttf-mscorefonts
>I'm a newbie with the Terminal & I've made a mess of downloading while the Terminal was stuck on updating, or I believe this was the problem.
Help would be so appreciated with commands. Thank you.
Question information
- Language:
- English Edit question
- Status:
- Answered
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
Revision history for this message
|
#1 |
sudo apt-get install --reinstall ttf-mscorefonts
should help
Revision history for this message
|
#2 |
Tried that & other commands on post with no luck.
I just tried what you posted & this is what I got:
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts
Revision history for this message
|
#3 |
Please provide the output of the following terminal commands:
uname -a
lsb_release -a
apt-cache policy
Revision history for this message
|
#4 |
Please follow this procedure:
https:/
Please send us the full Terminal output from step 5 in the procedure.
Please post the Terminal output from step 5 here:
https:/
Source: https:/
Revision history for this message
|
#5 |
Hi. Followed commands & this is the result:
uname -a
Linux egsundman 3.8.0-44-generic #66~precise1-Ubuntu SMP Tue Jul 15
04:04:23 UTC 2014 i686 athlon i386 GNU/Linux
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.5 LTS
Release: 12.04
Codename: precise
apt-cache policy
Package files:
100 /var/lib/
release a=now
Pinned packages:
On Mon, Sep 29, 2014 at 2:15 AM, Manfred Hampl <
<email address hidden>> wrote:
> Your question #255124 on gnome-terminal in Ubuntu changed:
>
> https:/
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Please provide the output of the following terminal commands:
>
> uname -a
> lsb_release -a
> apt-cache policy
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
|
#6 |
Step 5 Commands/Answer:
ubuntu-
Traceback (most recent call last):
File "/usr/bin/
cache = apt.Cache()
File "/usr/lib/
self.
File "/usr/lib/
self._depcache = apt_pkg.
SystemError: E:The package ttf-mscorefonts
egsundman@
cat: /etc/dpkg/
egsundman@
egsundman@
Revision history for this message
|
#7 |
Where is the rest of the output??
Revision history for this message
|
#8 |
ubuntu-
cat /etc/dpkg/
dpkg --print-
sudo grep -R proxy /etc/apt/*
grep proxy /etc/environment
echo $http_proxy
echo $ftp_proxy
grep proxy /etc/bash.bashrc
grep proxy ~/.bashrc
cat /etc/apt/apt.conf
sudo fuser -vvv /var/lib/dpkg/lock
sudo fuser -vvv /var/cache/
cat /etc/lsb-release
uname -a
sudo rm /var/lib/
sudo rm /var/cache/
sudo rm /var/lib/dpkg/lock
sudo cp -arf /var/lib/dpkg /var/lib/
sudo mv /var/lib/
sudo cp /var/lib/
ubuntu-
Traceback (most recent call last):
File "/usr/bin/
cache = apt.Cache()
File "/usr/lib/
self.
File "/usr/lib/
self._depcache = apt_pkg.
SystemError: E:The package ttf-mscorefonts
egsundman@
cat: /etc/dpkg/
egsundman@
egsundman@
>This is all of it..sorry, must have missed some in copying it!
Revision history for this message
|
#9 |
Hope someone is still out there! I've copied the whole output...Hello?
Revision history for this message
|
#10 |
Step 5 in the Package Manager Troubleshooting Procedure contains a list of 37 commands.
You have provided only the output of the first four.
Please open the web page https:/
Revision history for this message
|
#12 |
egsundman@
Traceback (most recent call last):
File "/usr/bin/
cache = apt.Cache()
File "/usr/lib/
self.
File "/usr/lib/
self._depcache = apt_pkg.
SystemError: E:The package ttf-mscorefonts
egsundman@
cat: /etc/dpkg/
egsundman@
egsundman@
[sudo] password for egsundman:
egsundman@
egsundman@
egsundman@
egsundman@
egsundman@
egsundman@
cat: /etc/apt/apt.conf: No such file or directory
egsundman@
egsundman@
egsundman@
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
egsundman@
Linux egsundman 3.8.0-44-generic #66~precise1-Ubuntu SMP Tue Jul 15 04:04:23 UTC 2014 i686 athlon i386 GNU/Linux
egsundman@
egsundman@
egsundman@
egsundman@
sudo mv /var/lib/
egsundman@
egsundman@
egsundman@
egsundman@
egsundman@
egsundman@
egsundman@
egsundman@
egsundman@
Reading package lists... Done
Building dependency tree
Reading state information... Done
egsundman@
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts
egsundman@
Reading package lists... Done
egsundman@
egsundman@
egsundman@
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts
egsundman@
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts
egsundman@
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts
egsundman@
/etc/apt/
1 # deb cdrom:[Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1)]/ precise main restricted
2
3 # See http://
4 # newer versions of the distribution.
5
6 ## Major bug fix updates produced after the final release of the
7 ## distribution.
8
9 ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
10 ## team. Also, please note that software in universe WILL NOT receive any
11 ## review or updates from the Ubuntu security team.
12
13 ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
14 ## team, and may not be under a free licence. Please satisfy yourself as to
15 ## your rights to use the software. Also, please note that software in
16 ## multiverse WILL NOT receive any review or updates from the Ubuntu
17 ## security team.
18
19 ## N.B. software from this repository may not have been tested as
20 ## extensively as that contained in the main release, although it includes
21 ## newer versions of some applications which may provide useful features.
22 ## Also, please note that software in backports WILL NOT receive any review
23 ## or updates from the Ubuntu security team.
24
25
26 ## Uncomment the following two lines to add software from Canonical's
27 ## 'partner' repository.
28 ## This software is not part of Ubuntu, but is offered by Canonical and the
29 ## respective vendors as a service to Ubuntu users.
30 # deb http://
31 # deb-src http://
32
33 ## This software is not part of Ubuntu, but is offered by third-party
34 ## developers who want to ship their latest software.
35 # deb http://
36 # deb-src http://
/etc/apt/
1 # deb http://
/etc/apt/
1 # deb http://
2 # deb-src http://
/etc/apt/
1 # deb http://
/etc/apt/
1 ### THIS FILE IS AUTOMATICALLY CONFIGURED ###
2 # You may comment out this entry, but any other modifications may be lost.
3 # deb http://
egsundman@
Revision history for this message
|
#13 |
Your sources.list configuration file is completely empty (except for comment lines), that means that there is no repository source defined to download packages for installation and/or upgrade.
Please provide the output of the terminal command
ls -l /etc/apt
Revision history for this message
|
#14 |
egsundman@
total 64
drwxr-xr-x 2 root root 4096 Sep 23 23:09 apt.conf.d
drwxr-xr-x 2 root root 4096 Apr 20 2012 preferences.d
-rw-r--r-- 1 root root 1731 Sep 29 01:07 sources.list
drwxr-xr-x 2 root root 4096 Sep 29 00:25 sources.list.d
-rw-r--r-- 1 root root 1731 Sep 29 00:30 sources.list.save
-rw-r--r-- 1 root root 1731 Sep 29 01:06 sources.list~
-rw------- 1 root root 1200 Aug 20 2013 trustdb.gpg
-rw-r--r-- 1 root root 15093 Sep 28 23:04 trusted.gpg
drwxr-xr-x 2 root root 4096 Apr 20 2012 trusted.gpg.d
-rw-r--r-- 1 root root 14491 Sep 25 20:31 trusted.gpg~
Revision history for this message
|
#15 |
ok, no older copy available, we have to create the contents from the sample file.
Try the following:
Open a terminal and issue the following commands:
wget https:/
sudo cp sources.list /etc/apt/
rm sources.list
sudo apt-get update
and copy/paste all output into this question document as done before.
Revision history for this message
|
#16 |
egsundman@
--2014-09-30 00:53:08-- https:/
Resolving help.ubuntu.com (help.ubuntu.
Connecting to help.ubuntu.com (help.ubuntu.
HTTP request sent, awaiting response... 200 OK
Length: 3132 (3.1K) [text/plain]
Saving to: `sources.list'
100%[==
2014-09-30 00:53:11 (217 KB/s) - `sources.list' saved [3132/3132]
egsundman@
[sudo] password for egsundman:
egsundman@
egsundman@
Get:1 http://
Get:2 http://
Get:3 http://
Get:4 http://
Get:5 http://
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Get:76 http://
Get:77 http://
Fetched 20.2 MB in 16min 24s (20.5 kB/s)
Reading package lists... Done
egsundman@
Revision history for this message
|
#17 |
Thanks Manfred Hampl, that solved my question.
Revision history for this message
|
#18 |
Thank you so very much Manfred Hampl. You're awesome!
i do have a few other questions regarding simpler things like what should I use as a new backup system as deju dup system has failed. Don't know whether I should ask it here?
Revision history for this message
|
#19 |
1. One remark to your original problem. Before you declare the problem solved, you should try a few more things.
What is the output of the terminal commands
ubuntu-
sudo apt-get dist-upgrade
2. Each question should be about one single topic only. With respect to backup you should create a new one. Maybe it is possible to get deja-dup running? Please provide information about what was failing with it.
Revision history for this message
|
#21 |
Here are the output of the terminal commands: ubuntu-
egsundman@
Traceback (most recent call last):
File "/usr/bin/
(still_
File "/usr/bin/
raise Exception("No date tag found")
Exception: No date tag found
egsundman@
[sudo] password for egsundman:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
wget
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 280 kB of archives.
After this operation, 0 B of additional disk space will be used.
Do you want to continue [Y/n]? Y
Get:1 http://
Fetched 280 kB in 2s (132 kB/s)
(Reading database ... 318095 files and directories currently installed.)
Preparing to replace wget 1.13.4-2ubuntu1.1 (using .../wget_
Unpacking replacement wget ...
Processing triggers for man-db ...
Processing triggers for install-info ...
Setting up wget (1.13.4-2ubuntu1.2) ...
Waiting for further commands....
Revision history for this message
|
#22 |
I do not see any error message any more, and the recent patch of the wget package was correctly installed. So it seems your package management system is back to normal operations.
To confirm this, please provide the output of the terminal commands
uname -a
lsb_release -a
sudo dpkg --audit
sudo apt-get update
sudo apt-get dist-upgrade
apt-cache policy ttf-mscorefonts
Revision history for this message
|
#23 |
egsundman@
uname-a: command not found
egsundman@
lsb_release-a: command not found
egsundman@
[sudo] password for egsundman:
sudo: dpkg-audit: command not found
egsundman@
No command 'audo' found, did you mean:
Command 'sudo' from package 'sudo' (main)
Command 'sudo' from package 'sudo-ldap' (universe)
Command 'udo' from package 'udo' (universe)
Command 'aldo' from package 'aldo' (universe)
audo: command not found
egsundman@
Hit http://
Get:1 http://
Hit http://
Hit http://
Hit http://
Get:2 http://
Hit http://
Hit http://
Hit http://
Ign http://
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Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Ign http://
Ign http://
Fetched 270 B in 14s (19 B/s)
Reading package lists... Done
W: GPG error: http://
W: GPG error: http://
egsundman@
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
egsundman@
ttf-mscorefonts
Installed: 3.4ubuntu3
Candidate: 3.4ubuntu3
Version table:
*** 3.4ubuntu3 0
500 http://
100 /var/lib/
egsundman@
Above is the output of the terminal after commands entered.
Revision history for this message
|
#24 |
You mistyped the first three commands. Please try again with the commands
sudo apt-key adv --keyserver keyserver.
uname -a
lsb_release -a
sudo dpkg --audit
sudo apt-get update
You better use copy and paste with the commands instead of trying to retype them
Revision history for this message
|
#25 |
egsundman@
[sudo] password for egsundman:
Executing: gpg --ignore-
gpg: requesting key 437D05B5 from hkp server keyserver.
gpg: requesting key 3E5C1192 from hkp server keyserver.
gpg: key 437D05B5: "Ubuntu Archive Automatic Signing Key <email address hidden>" 27 new signatures
gpg: key 3E5C1192: "Ubuntu Extras Archive Automatic Signing Key <email address hidden>" 3 new signatures
gpg: no ultimately trusted keys found
gpg: Total number processed: 2
gpg: new signatures: 30
egsundman@
Linux egsundman 3.8.0-44-generic #66~precise1-Ubuntu SMP Tue Jul 15 04:04:23 UTC 2014 i686 athlon i386 GNU/Linux
egsundman@
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.5 LTS
Release: 12.04
Codename: precise
egsundman@
egsundman@
Hit http://
Get:1 http://
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Ign http://
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Fetched 2,901 kB in 16s (171 kB/s)
Reading package lists... Done
W: GPG error: http://
W: GPG error: http://
egsundman@
OK, copy & pasted this time...
Revision history for this message
|
#26 |
Well done.
Now try the commands
sudo apt-get install --reinstall ubuntu-keyring ubuntu-
sudo apt-get update
and copy/paste all output as done before.
Revision history for this message
|
#27 |
egsundman@
[sudo] password for egsundman:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 2 reinstalled, 0 to remove and 0 not upgraded.
Need to get 20.2 kB of archives.
After this operation, 0 B of additional disk space will be used.
WARNING: The following packages cannot be authenticated!
ubuntu-
Install these packages without verification [y/N]? y
Get:1 http://
Get:2 http://
Fetched 20.2 kB in 1s (12.1 kB/s)
(Reading database ... 318095 files and directories currently installed.)
Preparing to replace ubuntu-keyring 2011.11.21.1 (using .../ubuntu-
Unpacking replacement ubuntu-keyring ...
Setting up ubuntu-keyring (2011.11.21.1) ...
gpg: key 437D05B5: "Ubuntu Archive Automatic Signing Key <email address hidden>" not changed
gpg: key FBB75451: "Ubuntu CD Image Automatic Signing Key <email address hidden>" not changed
gpg: key C0B21F32: "Ubuntu Archive Automatic Signing Key (2012) <email address hidden>" not changed
gpg: key EFE21092: "Ubuntu CD Image Automatic Signing Key (2012) <email address hidden>" not changed
gpg: Total number processed: 4
gpg: unchanged: 4
(Reading database ... 318095 files and directories currently installed.)
Preparing to replace ubuntu-
Unpacking replacement ubuntu-
Setting up ubuntu-
Importing extras.ubuntu.com keyring
OK
Processing extras.ubuntu.com removal keyring
OK
egsundman@
Get:1 http://
Get:2 http://
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Get:4 http://
Hit http://
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Ign http://
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Ign http://
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Fetched 2,901 kB in 16s (175 kB/s)
Reading package lists... Done
W: GPG error: http://
W: GPG error: http://
egsundman@
If this is corrected now, thank you so much! Can you help me with another posted problem please?
Revision history for this message
|
#28 |
There is still something wrong with the signature keys for verifying the packages (only a warning, but still an annoyance).
What is the output of the commands
date
sudo apt-key list
sudo apt-key finger
ls -l /etc/apt/trusted*
Revision history for this message
|
#29 |
egsundman@
Wed Nov 5 14:19:03 PST 2014
egsundman@
[sudo] password for egsundman:
/etc/apt/
-------
pub 1024D/437D05B5 2004-09-12
uid Ubuntu Archive Automatic Signing Key <email address hidden>
sub 2048g/79164387 2004-09-12
pub 1024D/FBB75451 2004-12-30
uid Ubuntu CD Image Automatic Signing Key <email address hidden>
pub 4096R/C0B21F32 2012-05-11
uid Ubuntu Archive Automatic Signing Key (2012) <email address hidden>
pub 4096R/EFE21092 2012-05-11
uid Ubuntu CD Image Automatic Signing Key (2012) <email address hidden>
pub 1024D/3E5C1192 2010-09-20
uid Ubuntu Extras Archive Automatic Signing Key <email address hidden>
pub 1024D/7FAC5991 2007-03-08
uid Google, Inc. Linux Package Signing Key <email address hidden>
sub 2048g/C07CB649 2007-03-08
pub 1024R/2F738554 2009-09-29
uid Launchpad ClassmatePC
pub 1024D/C4676186 2010-12-23
uid PlayOnLinux Packaging (PlayOnLinux packaging keys) <email address hidden>
pub 1024R/614C4B38 2010-02-16
uid Launchpad otto06217
egsundman@
/etc/apt/
-------
pub 1024D/437D05B5 2004-09-12
Key fingerprint = 6302 39CC 130E 1A7F D81A 27B1 4097 6EAF 437D 05B5
uid Ubuntu Archive Automatic Signing Key <email address hidden>
sub 2048g/79164387 2004-09-12
pub 1024D/FBB75451 2004-12-30
Key fingerprint = C598 6B4F 1257 FFA8 6632 CBA7 4618 1433 FBB7 5451
uid Ubuntu CD Image Automatic Signing Key <email address hidden>
pub 4096R/C0B21F32 2012-05-11
Key fingerprint = 790B C727 7767 219C 42C8 6F93 3B4F E6AC C0B2 1F32
uid Ubuntu Archive Automatic Signing Key (2012) <email address hidden>
pub 4096R/EFE21092 2012-05-11
Key fingerprint = 8439 38DF 228D 22F7 B374 2BC0 D94A A3F0 EFE2 1092
uid Ubuntu CD Image Automatic Signing Key (2012) <email address hidden>
pub 1024D/3E5C1192 2010-09-20
Key fingerprint = C474 15DF F48C 0964 5B78 6094 1612 6D3A 3E5C 1192
uid Ubuntu Extras Archive Automatic Signing Key <email address hidden>
pub 1024D/7FAC5991 2007-03-08
Key fingerprint = 4CCA 1EAF 950C EE4A B839 76DC A040 830F 7FAC 5991
uid Google, Inc. Linux Package Signing Key <email address hidden>
sub 2048g/C07CB649 2007-03-08
pub 1024R/2F738554 2009-09-29
Key fingerprint = 3725 C301 5AC4 F638 4D92 7B33 AEBA 003B 2F73 8554
uid Launchpad ClassmatePC
pub 1024D/C4676186 2010-12-23
Key fingerprint = 74F7 3584 25EE B617 6094 C884 E0F7 2778 C467 6186
uid PlayOnLinux Packaging (PlayOnLinux packaging keys) <email address hidden>
pub 1024R/614C4B38 2010-02-16
Key fingerprint = FB97 E9C3 A97F 85C0 95AE A790 3BDA AC08 614C 4B38
uid Launchpad otto06217
egsundman@
-rw-r--r-- 1 root root 22514 Nov 5 11:49 /etc/apt/
-rw-r--r-- 1 root root 22514 Nov 5 11:49 /etc/apt/
/etc/apt/
total 0
egsundman@
Revision history for this message
|
#30 |
This looks normal.
Try again
sudo apt-key adv --keyserver keyserver.
sudo apt-get update
Revision history for this message
|
#31 |
egsundman@
[sudo] password for egsundman:
Executing: gpg --ignore-
gpg: requesting key C0B21F32 from hkp server keyserver.
gpg: key C0B21F32: "Ubuntu Archive Automatic Signing Key (2012) <email address hidden>" 3 new signatures
gpg: no ultimately trusted keys found
gpg: Total number processed: 1
gpg: new signatures: 3
egsundman@
Get:1 http://
Get:2 http://
Get:3 http://
Get:4 http://
Get:5 http://
Hit http://
Hit http://
Get:6 http://
Ign http://
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Ign http://
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Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Hit http://
Hit http://
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Ign http://
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Hit http://
Hit http://
Hit http://
Get:10 http://
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Get:11 http://
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Get:17 http://
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Hit http://
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Get:22 http://
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Hit http://
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Get:28 http://
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Hit http://
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Ign http://
Ign http://
Fetched 2,901 kB in 16s (179 kB/s)
Reading package lists... Done
W: GPG error: http://
W: GPG error: http://
egsundman@
How is it now?
Revision history for this message
|
#32 |
I no not have an explanation for the fact that the two BADSIG warnings still show up. My expectation was that any of the recent commands should have solved that.
Next idea, try:
sudo apt-key del 3E5C1192 437D05B5
sudo apt-get install --reinstall ubuntu-keyring ubuntu-
sudo apt-get update
and copy/paste the output as done before.
Can you help with this problem?
Provide an answer of your own, or ask Grace Sundman for more information if necessary.