failed to load the package list/Could not initialize the package information

Asked by Grace Sundman on 2014-09-29

Could not initialize the package information

An unresolvable problem occurred while initializing the package information.

Please report this bug against the 'update-manager' package and include the following error message:

'E:The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.'

>I'm a newbie with the Terminal & I've made a mess of downloading while the Terminal was stuck on updating, or I believe this was the problem.

 Help would be so appreciated with commands. Thank you.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gnome-terminal Edit question
Assignee:
No assignee Edit question
Last query:
2014-11-06
Last reply:
2014-11-07

This question was reopened

Thomas Kr├╝ger (thkrueger) said : #1

sudo apt-get install --reinstall ttf-mscorefonts-installer

should help

Grace Sundman (egsundman) said : #2

Tried that & other commands on post with no luck.

I just tried what you posted & this is what I got:

Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.

Manfred Hampl (m-hampl) said : #3

Please provide the output of the following terminal commands:

uname -a
lsb_release -a
apt-cache policy

Please follow this procedure:

https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Please send us the full Terminal output from step 5 in the procedure.

Please post the Terminal output from step 5 here:

https://answers.launchpad.net/ubuntu/+source/gnome-terminal/+question/255124

Source: https://answers.launchpad.net/ubuntu/+source/software-center/+question/232087

Grace Sundman (egsundman) said : #5

Hi. Followed commands & this is the result:

uname -a

Linux egsundman 3.8.0-44-generic #66~precise1-Ubuntu SMP Tue Jul 15
04:04:23 UTC 2014 i686 athlon i386 GNU/Linux

 lsb_release -a

No LSB modules are available.

Distributor ID: Ubuntu

Description: Ubuntu 12.04.5 LTS

Release: 12.04

Codename: precise

 apt-cache policy

Package files:

100 /var/lib/dpkg/status

release a=now

Pinned packages:

On Mon, Sep 29, 2014 at 2:15 AM, Manfred Hampl <
<email address hidden>> wrote:

> Your question #255124 on gnome-terminal in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/gnome-terminal/+question/255124
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Please provide the output of the following terminal commands:
>
> uname -a
> lsb_release -a
> apt-cache policy
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
>
> https://answers.launchpad.net/ubuntu/+source/gnome-terminal/+question/255124
>
> You received this question notification because you asked the question.
>

Grace Sundman (egsundman) said : #6

Step 5 Commands/Answer:

ubuntu-support-status
Traceback (most recent call last):
  File "/usr/bin/ubuntu-support-status", line 108, in <module>
    cache = apt.Cache()
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 105, in __init__
    self.open(progress)
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 151, in open
    self._depcache = apt_pkg.DepCache(self._cache)
SystemError: E:The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.
egsundman@egsundman:~$ cat /etc/dpkg/dpkg.cfg.d/multiarch
cat: /etc/dpkg/dpkg.cfg.d/multiarch: No such file or directory
egsundman@egsundman:~$ dpkg --print-foreign-architectures

egsundman@egsundman:~$ sudo grep -R proxy /etc/apt/*

Where is the rest of the output??

Grace Sundman (egsundman) said : #8

ubuntu-support-status
cat /etc/dpkg/dpkg.cfg.d/multiarch
dpkg --print-foreign-architectures
sudo grep -R proxy /etc/apt/*
grep proxy /etc/environment
echo $http_proxy
echo $ftp_proxy
grep proxy /etc/bash.bashrc
grep proxy ~/.bashrc
cat /etc/apt/apt.conf
sudo fuser -vvv /var/lib/dpkg/lock
sudo fuser -vvv /var/cache/apt/archives/lock
cat /etc/lsb-release
uname -a
sudo rm /var/lib/apt/lists/lock
sudo rm /var/cache/apt/archives/lock
sudo rm /var/lib/dpkg/lock
sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
sudo mv /var/lib/dpkg/status /var/lib/dpkg/status-bad
sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status || sudo cp /var/backups/apt.extended_states.0 /var/lib/dpkg/status
ubuntu-support-status
Traceback (most recent call last):
  File "/usr/bin/ubuntu-support-status", line 108, in <module>
    cache = apt.Cache()
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 105, in __init__
    self.open(progress)
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 151, in open
    self._depcache = apt_pkg.DepCache(self._cache)
SystemError: E:The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.
egsundman@egsundman:~$ cat /etc/dpkg/dpkg.cfg.d/multiarch
cat: /etc/dpkg/dpkg.cfg.d/multiarch: No such file or directory
egsundman@egsundman:~$ dpkg --print-foreign-architectures

egsundman@egsundman:~$ sudo grep -R proxy /etc/apt/*

>This is all of it..sorry, must have missed some in copying it!

Grace Sundman (egsundman) said : #9

Hope someone is still out there! I've copied the whole output...Hello?

Manfred Hampl (m-hampl) said : #10

Step 5 in the Package Manager Troubleshooting Procedure contains a list of 37 commands.
You have provided only the output of the first four.

Please open the web page https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure and open a terminal window. Then select one line from the list of commands in the troubleshooting procedure and paste it into the terminal window for execution, then copy/paste the next one, and so on. Finally select all output in the terminal window (using the terminal window's menu entry "edit - select all", copy it ("edit - copy") and paste everything into this question document.

Grace Sundman (egsundman) said : #11

ok. I'm doing that now...

Grace Sundman (egsundman) said : #12

egsundman@egsundman:~$ ubuntu-support-status
Traceback (most recent call last):
  File "/usr/bin/ubuntu-support-status", line 108, in <module>
    cache = apt.Cache()
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 105, in __init__
    self.open(progress)
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 151, in open
    self._depcache = apt_pkg.DepCache(self._cache)
SystemError: E:The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.
egsundman@egsundman:~$ cat /etc/dpkg/dpkg.cfg.d/multiarch
cat: /etc/dpkg/dpkg.cfg.d/multiarch: No such file or directory
egsundman@egsundman:~$ dpkg --print-foreign-architectures

egsundman@egsundman:~$ sudo grep -R proxy /etc/apt/*
[sudo] password for egsundman:
egsundman@egsundman:~$ sudo grep -R proxy /etc/apt/*
egsundman@egsundman:~$ echo $http_proxy

egsundman@egsundman:~$ echo $ftp_proxy

egsundman@egsundman:~$ grep proxy /etc/bash.bashrc
egsundman@egsundman:~$ grep proxy ~/.bashrc
egsundman@egsundman:~$ cat /etc/apt/apt.conf
cat: /etc/apt/apt.conf: No such file or directory
egsundman@egsundman:~$ sudo fuser -vvv /var/lib/dpkg/lock
egsundman@egsundman:~$ sudo fuser -vvv /var/cache/apt/archives/lock
egsundman@egsundman:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS"
egsundman@egsundman:~$ uname -a
Linux egsundman 3.8.0-44-generic #66~precise1-Ubuntu SMP Tue Jul 15 04:04:23 UTC 2014 i686 athlon i386 GNU/Linux
egsundman@egsundman:~$ sudo rm /var/lib/apt/lists/lock
egsundman@egsundman:~$ sudo rm /var/cache/apt/archives/lock
egsundman@egsundman:~$ sudo rm /var/lib/dpkg/lock
egsundman@egsundman:~$ sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
sudo mv /var/lib/dpkg/status /var/lib/dpkg/status-badegsundman@egsundman:~$ sudo mv /var/lib/dpkg/status /var/lib/dpkg/status-bad
egsundman@egsundman:~$ sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status || sudo cp /var/backups/apt.extended_states.0 /var/lib/dpkg/status
egsundman@egsundman:~$ sudo mv /var/lib/dpkg/available /var/lib/dpkg/available-bad
egsundman@egsundman:~$ sudo rm -rf /var/lib/dpkg/updates/*
egsundman@egsundman:~$ sudo rm -rf /var/lib/apt/lists
egsundman@egsundman:~$ sudo rm /var/cache/apt/*.bin
egsundman@egsundman:~$ sudo mkdir /var/lib/apt/lists
egsundman@egsundman:~$ sudo mkdir /var/lib/apt/lists/partial
egsundman@egsundman:~$ LANG=C;sudo apt-get clean
egsundman@egsundman:~$ LANG=C;sudo apt-get autoclean
Reading package lists... Done
Building dependency tree
Reading state information... Done
egsundman@egsundman:~$ LANG=C;sudo apt-get --purge autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.
egsundman@egsundman:~$ LANG=C;sudo apt-get --fix-missing update -o APT::Cache-Limit=100000000
Reading package lists... Done
egsundman@egsundman:~$ sudo dpkg --configure -a
egsundman@egsundman:~$ sudo dpkg --clear-avail
egsundman@egsundman:~$ LANG=C;sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.
egsundman@egsundman:~$ LANG=C;sudo apt-get --fix-missing install
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.
egsundman@egsundman:~$ LANG=C;sudo apt-get update -o APT::Cache-Limit=100000000 && sudo apt-get dist-upgrade
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: The package ttf-mscorefonts-installer needs to be reinstalled, but I can't find an archive for it.
egsundman@egsundman:~$ find /etc/apt -name '*.list' -exec bash -c 'echo -e "\n$1\n"; cat -n "$1"' _ '{}' \;

/etc/apt/sources.list

     1 # deb cdrom:[Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1)]/ precise main restricted
     2
     3 # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
     4 # newer versions of the distribution.
     5
     6 ## Major bug fix updates produced after the final release of the
     7 ## distribution.
     8
     9 ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
    10 ## team. Also, please note that software in universe WILL NOT receive any
    11 ## review or updates from the Ubuntu security team.
    12
    13 ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
    14 ## team, and may not be under a free licence. Please satisfy yourself as to
    15 ## your rights to use the software. Also, please note that software in
    16 ## multiverse WILL NOT receive any review or updates from the Ubuntu
    17 ## security team.
    18
    19 ## N.B. software from this repository may not have been tested as
    20 ## extensively as that contained in the main release, although it includes
    21 ## newer versions of some applications which may provide useful features.
    22 ## Also, please note that software in backports WILL NOT receive any review
    23 ## or updates from the Ubuntu security team.
    24
    25
    26 ## Uncomment the following two lines to add software from Canonical's
    27 ## 'partner' repository.
    28 ## This software is not part of Ubuntu, but is offered by Canonical and the
    29 ## respective vendors as a service to Ubuntu users.
    30 # deb http://archive.canonical.com/ubuntu precise partner
    31 # deb-src http://archive.canonical.com/ubuntu precise partner
    32
    33 ## This software is not part of Ubuntu, but is offered by third-party
    34 ## developers who want to ship their latest software.
    35 # deb http://extras.ubuntu.com/ubuntu precise main
    36 # deb-src http://extras.ubuntu.com/ubuntu precise main

/etc/apt/sources.list.d/playonlinux.list

     1 # deb http://deb.playonlinux.com/ trusty main

/etc/apt/sources.list.d/ingo-ios7support-precise.list

     1 # deb http://ppa.launchpad.net/ingo/ios7support/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/ingo/ios7support/ubuntu precise main

/etc/apt/sources.list.d/precise-partner.list

     1 # deb http://archive.canonical.com/ubuntu precise partner #Added by software-center

/etc/apt/sources.list.d/google-chrome.list

     1 ### THIS FILE IS AUTOMATICALLY CONFIGURED ###
     2 # You may comment out this entry, but any other modifications may be lost.
     3 # deb http://dl.google.com/linux/chrome/deb/ stable main
egsundman@egsundman:~$

Manfred Hampl (m-hampl) said : #13

Your sources.list configuration file is completely empty (except for comment lines), that means that there is no repository source defined to download packages for installation and/or upgrade.

Please provide the output of the terminal command

ls -l /etc/apt

Grace Sundman (egsundman) said : #14

egsundman@egsundman:~$ ls -l /etc/apt
total 64
drwxr-xr-x 2 root root 4096 Sep 23 23:09 apt.conf.d
drwxr-xr-x 2 root root 4096 Apr 20 2012 preferences.d
-rw-r--r-- 1 root root 1731 Sep 29 01:07 sources.list
drwxr-xr-x 2 root root 4096 Sep 29 00:25 sources.list.d
-rw-r--r-- 1 root root 1731 Sep 29 00:30 sources.list.save
-rw-r--r-- 1 root root 1731 Sep 29 01:06 sources.list~
-rw------- 1 root root 1200 Aug 20 2013 trustdb.gpg
-rw-r--r-- 1 root root 15093 Sep 28 23:04 trusted.gpg
drwxr-xr-x 2 root root 4096 Apr 20 2012 trusted.gpg.d
-rw-r--r-- 1 root root 14491 Sep 25 20:31 trusted.gpg~

Manfred Hampl (m-hampl) said : #15

ok, no older copy available, we have to create the contents from the sample file.

Try the following:

Open a terminal and issue the following commands:

wget https://help.ubuntu.com/12.04/sample/sources.list
sudo cp sources.list /etc/apt/sources.list
rm sources.list
sudo apt-get update

and copy/paste all output into this question document as done before.

Grace Sundman (egsundman) said : #16

egsundman@egsundman:~$ wget https://help.ubuntu.com/12.04/sample/sources.list
--2014-09-30 00:53:08-- https://help.ubuntu.com/12.04/sample/sources.list
Resolving help.ubuntu.com (help.ubuntu.com)... 91.189.89.122, 91.189.90.19
Connecting to help.ubuntu.com (help.ubuntu.com)|91.189.89.122|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 3132 (3.1K) [text/plain]
Saving to: `sources.list'

100%[======================================>] 3,132 --.-K/s in 0.01s

2014-09-30 00:53:11 (217 KB/s) - `sources.list' saved [3132/3132]

egsundman@egsundman:~$ sudo cp sources.list /etc/apt/sources.list
[sudo] password for egsundman:
egsundman@egsundman:~$ rm sources.list
egsundman@egsundman:~$ sudo apt-get update
Get:1 http://us.archive.ubuntu.com precise Release.gpg [198 B]
Get:2 http://us.archive.ubuntu.com precise-updates Release.gpg [198 B]
Get:3 http://us.archive.ubuntu.com precise-backports Release.gpg [198 B]
Get:4 http://extras.ubuntu.com precise Release.gpg [72 B]
Get:5 http://security.ubuntu.com precise-security Release.gpg [198 B]
Get:6 http://us.archive.ubuntu.com precise Release [49.6 kB]
Get:7 http://us.archive.ubuntu.com precise-updates Release [98.7 kB]
Get:8 http://extras.ubuntu.com precise Release [11.9 kB]
Get:9 http://security.ubuntu.com precise-security Release [50.7 kB]
Get:10 http://extras.ubuntu.com precise/main Sources [8130 B]
Get:11 http://extras.ubuntu.com precise/main i386 Packages [10.8 kB]
Ign http://extras.ubuntu.com precise/main TranslationIndex
Get:12 http://security.ubuntu.com precise-security/main Sources [110 kB]
Ign http://extras.ubuntu.com precise/main Translation-en
Get:13 http://security.ubuntu.com precise-security/restricted Sources [2494 B]
Get:14 http://security.ubuntu.com precise-security/universe Sources [32.7 kB]
Get:15 http://security.ubuntu.com precise-security/multiverse Sources [1785 B]
Get:16 http://security.ubuntu.com precise-security/main i386 Packages [458 kB]
Get:17 http://security.ubuntu.com precise-security/restricted i386 Packages [4620 B]
Get:18 http://security.ubuntu.com precise-security/universe i386 Packages [104 kB]
Get:19 http://security.ubuntu.com precise-security/multiverse i386 Packages [2638 B]
Get:20 http://security.ubuntu.com precise-security/main TranslationIndex [74 B]
Get:21 http://security.ubuntu.com precise-security/multiverse TranslationIndex [72 B]
Get:22 http://security.ubuntu.com precise-security/restricted TranslationIndex [72 B]
Get:23 http://security.ubuntu.com precise-security/universe TranslationIndex [73 B]
Get:24 http://security.ubuntu.com precise-security/main Translation-en [194 kB]
Get:25 http://security.ubuntu.com precise-security/multiverse Translation-en [1299 B]
Get:26 http://security.ubuntu.com precise-security/restricted Translation-en [1253 B]
Get:27 http://security.ubuntu.com precise-security/universe Translation-en [60.4 kB]
Get:28 http://us.archive.ubuntu.com precise-backports Release [50.8 kB]
Get:29 http://us.archive.ubuntu.com precise-backports Release [50.8 kB]
Get:30 http://us.archive.ubuntu.com precise/main Sources [934 kB]
Get:31 http://us.archive.ubuntu.com precise/restricted Sources [5470 B]
Get:32 http://us.archive.ubuntu.com precise/universe Sources [5019 kB]
Get:33 http://us.archive.ubuntu.com precise/multiverse Sources [155 kB]
Get:34 http://us.archive.ubuntu.com precise/main i386 Packages [1274 kB]
Get:35 http://us.archive.ubuntu.com precise/restricted i386 Packages [8431 B]
Get:36 http://us.archive.ubuntu.com precise/universe i386 Packages [4796 kB]
Get:37 http://us.archive.ubuntu.com precise/multiverse i386 Packages [121 kB]
Get:38 http://us.archive.ubuntu.com precise/main TranslationIndex [3706 B]
Get:39 http://us.archive.ubuntu.com precise/multiverse TranslationIndex [2676 B]
Get:40 http://us.archive.ubuntu.com precise/restricted TranslationIndex [2596 B]
Get:41 http://us.archive.ubuntu.com precise/universe TranslationIndex [2922 B]
Get:42 http://us.archive.ubuntu.com precise-updates/main Sources [479 kB]
Get:43 http://us.archive.ubuntu.com precise-updates/restricted Sources [8056 B]
Get:44 http://us.archive.ubuntu.com precise-updates/universe Sources [110 kB]
Get:45 http://us.archive.ubuntu.com precise-updates/multiverse Sources [8886 B]
Get:46 http://us.archive.ubuntu.com precise-updates/main i386 Packages [867 kB]
Get:47 http://us.archive.ubuntu.com precise-updates/restricted i386 Packages [13.7 kB]
Get:48 http://us.archive.ubuntu.com precise-updates/universe i386 Packages [255 kB]
Get:49 http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages [15.5 kB]
Get:50 http://us.archive.ubuntu.com precise-updates/main TranslationIndex [3564 B]
Get:51 http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex [2605 B]
Get:52 http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex [2461 B]
Get:53 http://us.archive.ubuntu.com precise-updates/universe TranslationIndex [2850 B]
Get:54 http://us.archive.ubuntu.com precise-backports/main Sources [5551 B]
Get:55 http://us.archive.ubuntu.com precise-backports/restricted Sources [14 B]
Get:56 http://us.archive.ubuntu.com precise-backports/universe Sources [39.8 kB]
Get:57 http://us.archive.ubuntu.com precise-backports/multiverse Sources [5737 B]
Get:58 http://us.archive.ubuntu.com precise-backports/main i386 Packages [6620 B]
Get:59 http://us.archive.ubuntu.com precise-backports/restricted i386 Packages [14 B]
Get:60 http://us.archive.ubuntu.com precise-backports/universe i386 Packages [42.7 kB]
Get:61 http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages [5399 B]
Get:62 http://us.archive.ubuntu.com precise-backports/main TranslationIndex [72 B]
Get:63 http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex [72 B]
Get:64 http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex [70 B]
Get:65 http://us.archive.ubuntu.com precise-backports/universe TranslationIndex [73 B]
Get:66 http://us.archive.ubuntu.com precise/main Translation-en [726 kB]
Get:67 http://us.archive.ubuntu.com precise/multiverse Translation-en [93.4 kB]
Get:68 http://us.archive.ubuntu.com precise/restricted Translation-en [2395 B]
Get:69 http://us.archive.ubuntu.com precise/universe Translation-en [3341 kB]
Get:70 http://us.archive.ubuntu.com precise-updates/main Translation-en [368 kB]
Get:71 http://us.archive.ubuntu.com precise-updates/multiverse Translation-en [9010 B]
Get:72 http://us.archive.ubuntu.com precise-updates/restricted Translation-en [3027 B]
Get:73 http://us.archive.ubuntu.com precise-updates/universe Translation-en [144 kB]
Get:74 http://us.archive.ubuntu.com precise-backports/main Translation-en [5990 B]
Get:75 http://us.archive.ubuntu.com precise-backports/multiverse Translation-en [4838 B]
Get:76 http://us.archive.ubuntu.com precise-backports/restricted Translation-en [14 B]
Get:77 http://us.archive.ubuntu.com precise-backports/universe Translation-en [34.2 kB]
Fetched 20.2 MB in 16min 24s (20.5 kB/s)
Reading package lists... Done
egsundman@egsundman:~$

Grace Sundman (egsundman) said : #17

Thanks Manfred Hampl, that solved my question.

Grace Sundman (egsundman) said : #18

Thank you so very much Manfred Hampl. You're awesome!
i do have a few other questions regarding simpler things like what should I use as a new backup system as deju dup system has failed. Don't know whether I should ask it here?

Manfred Hampl (m-hampl) said : #19

1. One remark to your original problem. Before you declare the problem solved, you should try a few more things.

What is the output of the terminal commands

ubuntu-support-status
sudo apt-get dist-upgrade

2. Each question should be about one single topic only. With respect to backup you should create a new one. Maybe it is possible to get deja-dup running? Please provide information about what was failing with it.

Grace Sundman (egsundman) said : #21

Here are the output of the terminal commands: ubuntu-support-status sudo apt-get dist-upgrade:
egsundman@egsundman:~$ ubuntu-support-status
Traceback (most recent call last):
  File "/usr/bin/ubuntu-support-status", line 120, in <module>
    (still_supported, support_str) = get_maintenance_status(cache, pkg.name, support_tag)
  File "/usr/bin/ubuntu-support-status", line 41, in get_maintenance_status
    raise Exception("No date tag found")
Exception: No date tag found
egsundman@egsundman:~$ sudo apt-get dist-upgrade
[sudo] password for egsundman:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
  wget
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 280 kB of archives.
After this operation, 0 B of additional disk space will be used.
Do you want to continue [Y/n]? Y
Get:1 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main wget i386 1.13.4-2ubuntu1.2 [280 kB]
Fetched 280 kB in 2s (132 kB/s)
(Reading database ... 318095 files and directories currently installed.)
Preparing to replace wget 1.13.4-2ubuntu1.1 (using .../wget_1.13.4-2ubuntu1.2_i386.deb) ...
Unpacking replacement wget ...
Processing triggers for man-db ...
Processing triggers for install-info ...
Setting up wget (1.13.4-2ubuntu1.2) ...

Waiting for further commands....

Manfred Hampl (m-hampl) said : #22

I do not see any error message any more, and the recent patch of the wget package was correctly installed. So it seems your package management system is back to normal operations.

To confirm this, please provide the output of the terminal commands

uname -a
lsb_release -a
sudo dpkg --audit
sudo apt-get update
sudo apt-get dist-upgrade
apt-cache policy ttf-mscorefonts-installer

Grace Sundman (egsundman) said : #23

egsundman@egsundman:~$ uname-a
uname-a: command not found
egsundman@egsundman:~$ lsb_release-a
lsb_release-a: command not found
egsundman@egsundman:~$ sudo dpkg-audit
[sudo] password for egsundman:
sudo: dpkg-audit: command not found
egsundman@egsundman:~$ audo apt-get update
No command 'audo' found, did you mean:
 Command 'sudo' from package 'sudo' (main)
 Command 'sudo' from package 'sudo-ldap' (universe)
 Command 'udo' from package 'udo' (universe)
 Command 'aldo' from package 'aldo' (universe)
audo: command not found
egsundman@egsundman:~$ sudo apt-get update
Hit http://security.ubuntu.com precise-security Release.gpg
Get:1 http://us.archive.ubuntu.com precise Release.gpg [198 B]
Hit http://us.archive.ubuntu.com precise-updates Release.gpg
Hit http://us.archive.ubuntu.com precise-backports Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Get:2 http://extras.ubuntu.com precise Release.gpg [72 B]
Hit http://us.archive.ubuntu.com precise Release
Hit http://us.archive.ubuntu.com precise-updates Release
Hit http://security.ubuntu.com precise-security Release
Ign http://us.archive.ubuntu.com precise Release
Hit http://ppa.launchpad.net precise Release
Hit http://extras.ubuntu.com precise Release
Ign http://extras.ubuntu.com precise Release
Hit http://us.archive.ubuntu.com precise-backports Release
Hit http://security.ubuntu.com precise-security/main Sources
Hit http://ppa.launchpad.net precise/main Sources
Ign http://extras.ubuntu.com precise/main Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/main Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse i386 Packages/DiffIndex
Hit http://us.archive.ubuntu.com precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted Sources
Hit http://security.ubuntu.com precise-security/universe Sources
Hit http://security.ubuntu.com precise-security/multiverse Sources
Hit http://security.ubuntu.com precise-security/main i386 Packages
Hit http://security.ubuntu.com precise-security/restricted i386 Packages
Hit http://security.ubuntu.com precise-security/universe i386 Packages
Hit http://security.ubuntu.com precise-security/multiverse i386 Packages
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://ppa.launchpad.net precise/main i386 Packages
Hit http://ppa.launchpad.net precise/main TranslationIndex
Ign http://extras.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://extras.ubuntu.com precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/main Sources
Hit http://us.archive.ubuntu.com precise-updates/restricted Sources
Hit http://us.archive.ubuntu.com precise-updates/universe Sources
Hit http://us.archive.ubuntu.com precise-updates/multiverse Sources
Hit http://us.archive.ubuntu.com precise-updates/main i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/universe i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Hit http://ppa.launchpad.net precise/main Translation-en
Hit http://extras.ubuntu.com precise/main Sources
Hit http://extras.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/main Sources
Hit http://us.archive.ubuntu.com precise-backports/restricted Sources
Hit http://us.archive.ubuntu.com precise-backports/universe Sources
Hit http://us.archive.ubuntu.com precise-backports/multiverse Sources
Hit http://us.archive.ubuntu.com precise-backports/main i386 Packages
Hit http://us.archive.ubuntu.com precise-backports/restricted i386 Packages
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://us.archive.ubuntu.com precise-backports/universe i386 Packages
Hit http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise-backports/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise/main Sources
Hit http://us.archive.ubuntu.com precise/restricted Sources
Hit http://us.archive.ubuntu.com precise/universe Sources
Hit http://us.archive.ubuntu.com precise/multiverse Sources
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise/universe i386 Packages
Hit http://us.archive.ubuntu.com precise/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise/main Translation-en
Hit http://us.archive.ubuntu.com precise/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise/restricted Translation-en
Hit http://us.archive.ubuntu.com precise/universe Translation-en
Hit http://us.archive.ubuntu.com precise-updates/main Translation-en
Hit http://us.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-updates/universe Translation-en
Hit http://us.archive.ubuntu.com precise-backports/main Translation-en
Hit http://us.archive.ubuntu.com precise-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-backports/universe Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Ign http://extras.ubuntu.com precise/main Translation-en_US
Ign http://extras.ubuntu.com precise/main Translation-en
Fetched 270 B in 14s (19 B/s)
Reading package lists... Done
W: GPG error: http://us.archive.ubuntu.com precise Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <email address hidden>
W: GPG error: http://extras.ubuntu.com precise Release: The following signatures were invalid: BADSIG 16126D3A3E5C1192 Ubuntu Extras Archive Automatic Signing Key <email address hidden>
egsundman@egsundman:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
egsundman@egsundman:~$ apt-cache policy ttf-mscorefonts-installer
ttf-mscorefonts-installer:
  Installed: 3.4ubuntu3
  Candidate: 3.4ubuntu3
  Version table:
 *** 3.4ubuntu3 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/multiverse i386 Packages
        100 /var/lib/dpkg/status
egsundman@egsundman:~$

Above is the output of the terminal after commands entered.

Manfred Hampl (m-hampl) said : #24

You mistyped the first three commands. Please try again with the commands

sudo apt-key adv --keyserver keyserver.ubuntu.com --recv 437D05B5 3E5C1192
uname -a
lsb_release -a
sudo dpkg --audit
sudo apt-get update

You better use copy and paste with the commands instead of trying to retype them

Grace Sundman (egsundman) said : #25

egsundman@egsundman:~$ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv 437D05B5 3E5C1192
[sudo] password for egsundman:
Executing: gpg --ignore-time-conflict --no-options --no-default-keyring --secret-keyring /tmp/tmp.S3TPkLz4cT --trustdb-name /etc/apt/trustdb.gpg --keyring /etc/apt/trusted.gpg --primary-keyring /etc/apt/trusted.gpg --keyserver keyserver.ubuntu.com --recv 437D05B5 3E5C1192
gpg: requesting key 437D05B5 from hkp server keyserver.ubuntu.com
gpg: requesting key 3E5C1192 from hkp server keyserver.ubuntu.com
gpg: key 437D05B5: "Ubuntu Archive Automatic Signing Key <email address hidden>" 27 new signatures
gpg: key 3E5C1192: "Ubuntu Extras Archive Automatic Signing Key <email address hidden>" 3 new signatures
gpg: no ultimately trusted keys found
gpg: Total number processed: 2
gpg: new signatures: 30
egsundman@egsundman:~$ uname -a
Linux egsundman 3.8.0-44-generic #66~precise1-Ubuntu SMP Tue Jul 15 04:04:23 UTC 2014 i686 athlon i386 GNU/Linux
egsundman@egsundman:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.5 LTS
Release: 12.04
Codename: precise
egsundman@egsundman:~$ sudo dpkg --audit
egsundman@egsundman:~$ sudo apt-get update
Hit http://ppa.launchpad.net precise Release.gpg
Get:1 http://us.archive.ubuntu.com precise Release.gpg [198 B]
Get:2 http://us.archive.ubuntu.com precise-updates Release.gpg [198 B]
Get:3 http://us.archive.ubuntu.com precise-backports Release.gpg [198 B]
Get:4 http://security.ubuntu.com precise-security Release.gpg [198 B]
Get:5 http://extras.ubuntu.com precise Release.gpg [72 B]
Hit http://us.archive.ubuntu.com precise Release
Get:6 http://us.archive.ubuntu.com precise-updates Release [194 kB]
Ign http://us.archive.ubuntu.com precise Release
Hit http://ppa.launchpad.net precise Release
Hit http://extras.ubuntu.com precise Release
Get:7 http://security.ubuntu.com precise-security Release [53.0 kB]
Ign http://extras.ubuntu.com precise Release
Hit http://ppa.launchpad.net precise/main Sources
Ign http://extras.ubuntu.com precise/main Sources/DiffIndex
Get:8 http://us.archive.ubuntu.com precise-backports Release [53.1 kB]
Get:9 http://security.ubuntu.com precise-security/main Sources [112 kB]
Hit http://ppa.launchpad.net precise/main i386 Packages
Hit http://ppa.launchpad.net precise/main TranslationIndex
Ign http://extras.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://extras.ubuntu.com precise/main TranslationIndex
Ign http://us.archive.ubuntu.com precise/main Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse i386 Packages/DiffIndex
Hit http://us.archive.ubuntu.com precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/multiverse TranslationIndex
Get:10 http://security.ubuntu.com precise-security/restricted Sources [2,494 B]
Get:11 http://security.ubuntu.com precise-security/universe Sources [33.0 kB]
Get:12 http://security.ubuntu.com precise-security/multiverse Sources [1,780 B]
Get:13 http://security.ubuntu.com precise-security/main i386 Packages [465 kB]
Hit http://ppa.launchpad.net precise/main Translation-en
Hit http://extras.ubuntu.com precise/main Sources
Hit http://extras.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise/universe TranslationIndex
Get:14 http://us.archive.ubuntu.com precise-updates/main Sources [479 kB]
Get:15 http://security.ubuntu.com precise-security/restricted i386 Packages [4,620 B]
Get:16 http://security.ubuntu.com precise-security/universe i386 Packages [106 kB]
Get:17 http://security.ubuntu.com precise-security/multiverse i386 Packages [2,645 B]
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Get:18 http://us.archive.ubuntu.com precise-updates/restricted Sources [8,000 B]
Get:19 http://us.archive.ubuntu.com precise-updates/universe Sources [111 kB]
Get:20 http://us.archive.ubuntu.com precise-updates/multiverse Sources [8,889 B]
Get:21 http://us.archive.ubuntu.com precise-updates/main i386 Packages [874 kB]
Get:22 http://us.archive.ubuntu.com precise-updates/restricted i386 Packages [13.2 kB]
Get:23 http://us.archive.ubuntu.com precise-updates/universe i386 Packages [256 kB]
Hit http://security.ubuntu.com precise-security/main Translation-en
Get:24 http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages [15.5 kB]
Hit http://us.archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/universe TranslationIndex
Get:25 http://us.archive.ubuntu.com precise-backports/main Sources [5,551 B]
Get:26 http://us.archive.ubuntu.com precise-backports/restricted Sources [14 B]
Get:27 http://us.archive.ubuntu.com precise-backports/universe Sources [40.6 kB]
Get:28 http://us.archive.ubuntu.com precise-backports/multiverse Sources [5,737 B]
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Get:29 http://us.archive.ubuntu.com precise-backports/main i386 Packages [6,620 B]
Get:30 http://us.archive.ubuntu.com precise-backports/restricted i386 Packages [14 B]
Get:31 http://us.archive.ubuntu.com precise-backports/universe i386 Packages [43.1 kB]
Get:32 http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages [5,399 B]
Hit http://us.archive.ubuntu.com precise-backports/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise/main Sources
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://us.archive.ubuntu.com precise/restricted Sources
Hit http://us.archive.ubuntu.com precise/universe Sources
Hit http://us.archive.ubuntu.com precise/multiverse Sources
Hit http://us.archive.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise/universe i386 Packages
Hit http://us.archive.ubuntu.com precise/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise/main Translation-en
Hit http://us.archive.ubuntu.com precise/multiverse Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Hit http://us.archive.ubuntu.com precise/restricted Translation-en
Hit http://us.archive.ubuntu.com precise/universe Translation-en
Hit http://us.archive.ubuntu.com precise-updates/main Translation-en
Hit http://us.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-updates/universe Translation-en
Hit http://us.archive.ubuntu.com precise-backports/main Translation-en
Hit http://us.archive.ubuntu.com precise-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-backports/universe Translation-en
Ign http://extras.ubuntu.com precise/main Translation-en_US
Ign http://extras.ubuntu.com precise/main Translation-en
Fetched 2,901 kB in 16s (171 kB/s)
Reading package lists... Done
W: GPG error: http://us.archive.ubuntu.com precise Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <email address hidden>
W: GPG error: http://extras.ubuntu.com precise Release: The following signatures were invalid: BADSIG 16126D3A3E5C1192 Ubuntu Extras Archive Automatic Signing Key <email address hidden>
egsundman@egsundman:~$

OK, copy & pasted this time...

Manfred Hampl (m-hampl) said : #26

Well done.

Now try the commands

sudo apt-get install --reinstall ubuntu-keyring ubuntu-extras-keyring
sudo apt-get update

and copy/paste all output as done before.

Grace Sundman (egsundman) said : #27

egsundman@egsundman:~$ sudo apt-get install --reinstall ubuntu-keyring ubuntu-extras-keyring
[sudo] password for egsundman:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 2 reinstalled, 0 to remove and 0 not upgraded.
Need to get 20.2 kB of archives.
After this operation, 0 B of additional disk space will be used.
WARNING: The following packages cannot be authenticated!
  ubuntu-extras-keyring
Install these packages without verification [y/N]? y
Get:1 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main ubuntu-keyring all 2011.11.21.1 [16.7 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ precise/main ubuntu-extras-keyring all 2010.09.27 [3,424 B]
Fetched 20.2 kB in 1s (12.1 kB/s)
(Reading database ... 318095 files and directories currently installed.)
Preparing to replace ubuntu-keyring 2011.11.21.1 (using .../ubuntu-keyring_2011.11.21.1_all.deb) ...
Unpacking replacement ubuntu-keyring ...
Setting up ubuntu-keyring (2011.11.21.1) ...
gpg: key 437D05B5: "Ubuntu Archive Automatic Signing Key <email address hidden>" not changed
gpg: key FBB75451: "Ubuntu CD Image Automatic Signing Key <email address hidden>" not changed
gpg: key C0B21F32: "Ubuntu Archive Automatic Signing Key (2012) <email address hidden>" not changed
gpg: key EFE21092: "Ubuntu CD Image Automatic Signing Key (2012) <email address hidden>" not changed
gpg: Total number processed: 4
gpg: unchanged: 4
(Reading database ... 318095 files and directories currently installed.)
Preparing to replace ubuntu-extras-keyring 2010.09.27 (using .../ubuntu-extras-keyring_2010.09.27_all.deb) ...
Unpacking replacement ubuntu-extras-keyring ...
Setting up ubuntu-extras-keyring (2010.09.27) ...
Importing extras.ubuntu.com keyring
OK
Processing extras.ubuntu.com removal keyring
OK
egsundman@egsundman:~$ sudo apt-get update
Get:1 http://us.archive.ubuntu.com precise Release.gpg [198 B]
Get:2 http://us.archive.ubuntu.com precise-updates Release.gpg [198 B]
Get:3 http://us.archive.ubuntu.com precise-backports Release.gpg [198 B]
Get:4 http://security.ubuntu.com precise-security Release.gpg [198 B]
Hit http://ppa.launchpad.net precise Release.gpg
Get:5 http://extras.ubuntu.com precise Release.gpg [72 B]
Hit http://us.archive.ubuntu.com precise Release
Get:6 http://us.archive.ubuntu.com precise-updates Release [194 kB]
Ign http://us.archive.ubuntu.com precise Release
Get:7 http://security.ubuntu.com precise-security Release [53.0 kB]
Hit http://ppa.launchpad.net precise Release
Hit http://extras.ubuntu.com precise Release
Ign http://extras.ubuntu.com precise Release
Get:8 http://us.archive.ubuntu.com precise-backports Release [53.1 kB]
Hit http://ppa.launchpad.net precise/main Sources
Get:9 http://security.ubuntu.com precise-security/main Sources [112 kB]
Ign http://us.archive.ubuntu.com precise/main Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse i386 Packages/DiffIndex
Hit http://us.archive.ubuntu.com precise/main TranslationIndex
Ign http://extras.ubuntu.com precise/main Sources/DiffIndex
Hit http://us.archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://ppa.launchpad.net precise/main i386 Packages
Hit http://ppa.launchpad.net precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise/universe TranslationIndex
Get:10 http://us.archive.ubuntu.com precise-updates/main Sources [479 kB]
Get:11 http://security.ubuntu.com precise-security/restricted Sources [2,494 B]
Get:12 http://security.ubuntu.com precise-security/universe Sources [33.0 kB]
Get:13 http://security.ubuntu.com precise-security/multiverse Sources [1,780 B]
Get:14 http://security.ubuntu.com precise-security/main i386 Packages [465 kB]
Ign http://extras.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://extras.ubuntu.com precise/main TranslationIndex
Get:15 http://us.archive.ubuntu.com precise-updates/restricted Sources [8,000 B]
Get:16 http://us.archive.ubuntu.com precise-updates/universe Sources [111 kB]
Hit http://ppa.launchpad.net precise/main Translation-en
Get:17 http://security.ubuntu.com precise-security/restricted i386 Packages [4,620 B]
Get:18 http://security.ubuntu.com precise-security/universe i386 Packages [106 kB]
Get:19 http://us.archive.ubuntu.com precise-updates/multiverse Sources [8,889 B]
Get:20 http://us.archive.ubuntu.com precise-updates/main i386 Packages [874 kB]
Get:21 http://security.ubuntu.com precise-security/multiverse i386 Packages [2,645 B]
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Get:22 http://us.archive.ubuntu.com precise-updates/restricted i386 Packages [13.2 kB]
Get:23 http://us.archive.ubuntu.com precise-updates/universe i386 Packages [256 kB]
Get:24 http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages [15.5 kB]
Hit http://us.archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://extras.ubuntu.com precise/main Sources
Hit http://extras.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/universe TranslationIndex
Get:25 http://us.archive.ubuntu.com precise-backports/main Sources [5,551 B]
Get:26 http://us.archive.ubuntu.com precise-backports/restricted Sources [14 B]
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Get:27 http://us.archive.ubuntu.com precise-backports/universe Sources [40.6 kB]
Get:28 http://us.archive.ubuntu.com precise-backports/multiverse Sources [5,737 B]
Get:29 http://us.archive.ubuntu.com precise-backports/main i386 Packages [6,620 B]
Get:30 http://us.archive.ubuntu.com precise-backports/restricted i386 Packages [14 B]
Get:31 http://us.archive.ubuntu.com precise-backports/universe i386 Packages [43.1 kB]
Get:32 http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages [5,399 B]
Hit http://us.archive.ubuntu.com precise-backports/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/universe TranslationIndex
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://us.archive.ubuntu.com precise/main Sources
Hit http://us.archive.ubuntu.com precise/restricted Sources
Hit http://us.archive.ubuntu.com precise/universe Sources
Hit http://us.archive.ubuntu.com precise/multiverse Sources
Hit http://us.archive.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise/universe i386 Packages
Hit http://us.archive.ubuntu.com precise/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise/main Translation-en
Hit http://us.archive.ubuntu.com precise/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise/restricted Translation-en
Hit http://us.archive.ubuntu.com precise/universe Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-updates/main Translation-en
Hit http://us.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-updates/universe Translation-en
Hit http://us.archive.ubuntu.com precise-backports/main Translation-en
Hit http://us.archive.ubuntu.com precise-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-backports/universe Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Ign http://extras.ubuntu.com precise/main Translation-en_US
Ign http://extras.ubuntu.com precise/main Translation-en
Fetched 2,901 kB in 16s (175 kB/s)
Reading package lists... Done
W: GPG error: http://us.archive.ubuntu.com precise Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <email address hidden>
W: GPG error: http://extras.ubuntu.com precise Release: The following signatures were invalid: BADSIG 16126D3A3E5C1192 Ubuntu Extras Archive Automatic Signing Key <email address hidden>
egsundman@egsundman:~$

If this is corrected now, thank you so much! Can you help me with another posted problem please?

Manfred Hampl (m-hampl) said : #28

There is still something wrong with the signature keys for verifying the packages (only a warning, but still an annoyance).

What is the output of the commands

date
sudo apt-key list
sudo apt-key finger
ls -l /etc/apt/trusted*

Grace Sundman (egsundman) said : #29

egsundman@egsundman:~$ date
Wed Nov 5 14:19:03 PST 2014
egsundman@egsundman:~$ sudo apt-key list
[sudo] password for egsundman:
/etc/apt/trusted.gpg
--------------------
pub 1024D/437D05B5 2004-09-12
uid Ubuntu Archive Automatic Signing Key <email address hidden>
sub 2048g/79164387 2004-09-12

pub 1024D/FBB75451 2004-12-30
uid Ubuntu CD Image Automatic Signing Key <email address hidden>

pub 4096R/C0B21F32 2012-05-11
uid Ubuntu Archive Automatic Signing Key (2012) <email address hidden>

pub 4096R/EFE21092 2012-05-11
uid Ubuntu CD Image Automatic Signing Key (2012) <email address hidden>

pub 1024D/3E5C1192 2010-09-20
uid Ubuntu Extras Archive Automatic Signing Key <email address hidden>

pub 1024D/7FAC5991 2007-03-08
uid Google, Inc. Linux Package Signing Key <email address hidden>
sub 2048g/C07CB649 2007-03-08

pub 1024R/2F738554 2009-09-29
uid Launchpad ClassmatePC

pub 1024D/C4676186 2010-12-23
uid PlayOnLinux Packaging (PlayOnLinux packaging keys) <email address hidden>

pub 1024R/614C4B38 2010-02-16
uid Launchpad otto06217

egsundman@egsundman:~$ sudo apt-key finger
/etc/apt/trusted.gpg
--------------------
pub 1024D/437D05B5 2004-09-12
      Key fingerprint = 6302 39CC 130E 1A7F D81A 27B1 4097 6EAF 437D 05B5
uid Ubuntu Archive Automatic Signing Key <email address hidden>
sub 2048g/79164387 2004-09-12

pub 1024D/FBB75451 2004-12-30
      Key fingerprint = C598 6B4F 1257 FFA8 6632 CBA7 4618 1433 FBB7 5451
uid Ubuntu CD Image Automatic Signing Key <email address hidden>

pub 4096R/C0B21F32 2012-05-11
      Key fingerprint = 790B C727 7767 219C 42C8 6F93 3B4F E6AC C0B2 1F32
uid Ubuntu Archive Automatic Signing Key (2012) <email address hidden>

pub 4096R/EFE21092 2012-05-11
      Key fingerprint = 8439 38DF 228D 22F7 B374 2BC0 D94A A3F0 EFE2 1092
uid Ubuntu CD Image Automatic Signing Key (2012) <email address hidden>

pub 1024D/3E5C1192 2010-09-20
      Key fingerprint = C474 15DF F48C 0964 5B78 6094 1612 6D3A 3E5C 1192
uid Ubuntu Extras Archive Automatic Signing Key <email address hidden>

pub 1024D/7FAC5991 2007-03-08
      Key fingerprint = 4CCA 1EAF 950C EE4A B839 76DC A040 830F 7FAC 5991
uid Google, Inc. Linux Package Signing Key <email address hidden>
sub 2048g/C07CB649 2007-03-08

pub 1024R/2F738554 2009-09-29
      Key fingerprint = 3725 C301 5AC4 F638 4D92 7B33 AEBA 003B 2F73 8554
uid Launchpad ClassmatePC

pub 1024D/C4676186 2010-12-23
      Key fingerprint = 74F7 3584 25EE B617 6094 C884 E0F7 2778 C467 6186
uid PlayOnLinux Packaging (PlayOnLinux packaging keys) <email address hidden>

pub 1024R/614C4B38 2010-02-16
      Key fingerprint = FB97 E9C3 A97F 85C0 95AE A790 3BDA AC08 614C 4B38
uid Launchpad otto06217

egsundman@egsundman:~$ ls -l /etc/apt/trusted*
-rw-r--r-- 1 root root 22514 Nov 5 11:49 /etc/apt/trusted.gpg
-rw-r--r-- 1 root root 22514 Nov 5 11:49 /etc/apt/trusted.gpg~

/etc/apt/trusted.gpg.d:
total 0
egsundman@egsundman:~$

Manfred Hampl (m-hampl) said : #30

This looks normal.

Try again

sudo apt-key adv --keyserver keyserver.ubuntu.com --recv C0B21F32
sudo apt-get update

Grace Sundman (egsundman) said : #31

egsundman@egsundman:~$ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv C0B21F32
[sudo] password for egsundman:
Executing: gpg --ignore-time-conflict --no-options --no-default-keyring --secret-keyring /tmp/tmp.KO9MwoVyHD --trustdb-name /etc/apt/trustdb.gpg --keyring /etc/apt/trusted.gpg --primary-keyring /etc/apt/trusted.gpg --keyserver keyserver.ubuntu.com --recv C0B21F32
gpg: requesting key C0B21F32 from hkp server keyserver.ubuntu.com
gpg: key C0B21F32: "Ubuntu Archive Automatic Signing Key (2012) <email address hidden>" 3 new signatures
gpg: no ultimately trusted keys found
gpg: Total number processed: 1
gpg: new signatures: 3
egsundman@egsundman:~$ sudo apt-get update
Get:1 http://security.ubuntu.com precise-security Release.gpg [198 B]
Get:2 http://extras.ubuntu.com precise Release.gpg [72 B]
Get:3 http://us.archive.ubuntu.com precise Release.gpg [198 B]
Get:4 http://us.archive.ubuntu.com precise-updates Release.gpg [198 B]
Get:5 http://us.archive.ubuntu.com precise-backports Release.gpg [198 B]
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://extras.ubuntu.com precise Release
Get:6 http://security.ubuntu.com precise-security Release [53.0 kB]
Ign http://extras.ubuntu.com precise Release
Hit http://us.archive.ubuntu.com precise Release
Get:7 http://us.archive.ubuntu.com precise-updates Release [194 kB]
Ign http://us.archive.ubuntu.com precise Release
Hit http://ppa.launchpad.net precise Release
Get:8 http://us.archive.ubuntu.com precise-backports Release [53.1 kB]
Ign http://extras.ubuntu.com precise/main Sources/DiffIndex
Hit http://ppa.launchpad.net precise/main Sources
Get:9 http://security.ubuntu.com precise-security/main Sources [112 kB]
Ign http://us.archive.ubuntu.com precise/main Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse Sources/DiffIndex
Ign http://us.archive.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/restricted i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/universe i386 Packages/DiffIndex
Ign http://us.archive.ubuntu.com precise/multiverse i386 Packages/DiffIndex
Hit http://us.archive.ubuntu.com precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/multiverse TranslationIndex
Ign http://extras.ubuntu.com precise/main i386 Packages/DiffIndex
Ign http://extras.ubuntu.com precise/main TranslationIndex
Hit http://ppa.launchpad.net precise/main i386 Packages
Hit http://ppa.launchpad.net precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise/universe TranslationIndex
Get:10 http://us.archive.ubuntu.com precise-updates/main Sources [479 kB]
Hit http://extras.ubuntu.com precise/main Sources
Hit http://extras.ubuntu.com precise/main i386 Packages
Get:11 http://us.archive.ubuntu.com precise-updates/restricted Sources [8,000 B]
Get:12 http://us.archive.ubuntu.com precise-updates/universe Sources [111 kB]
Get:13 http://us.archive.ubuntu.com precise-updates/multiverse Sources [8,889 B]
Get:14 http://security.ubuntu.com precise-security/restricted Sources [2,494 B]
Get:15 http://security.ubuntu.com precise-security/universe Sources [33.0 kB]
Get:16 http://us.archive.ubuntu.com precise-updates/main i386 Packages [874 kB]
Get:17 http://security.ubuntu.com precise-security/multiverse Sources [1,780 B]
Hit http://ppa.launchpad.net precise/main Translation-en
Get:18 http://security.ubuntu.com precise-security/main i386 Packages [465 kB]
Get:19 http://us.archive.ubuntu.com precise-updates/restricted i386 Packages [13.2 kB]
Get:20 http://us.archive.ubuntu.com precise-updates/universe i386 Packages [256 kB]
Get:21 http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages [15.5 kB]
Hit http://us.archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/universe TranslationIndex
Get:22 http://us.archive.ubuntu.com precise-backports/main Sources [5,551 B]
Get:23 http://us.archive.ubuntu.com precise-backports/restricted Sources [14 B]
Get:24 http://security.ubuntu.com precise-security/restricted i386 Packages [4,620 B]
Get:25 http://security.ubuntu.com precise-security/universe i386 Packages [106 kB]
Get:26 http://us.archive.ubuntu.com precise-backports/universe Sources [40.6 kB]
Get:27 http://security.ubuntu.com precise-security/multiverse i386 Packages [2,645 B]
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Get:28 http://us.archive.ubuntu.com precise-backports/multiverse Sources [5,737 B]
Get:29 http://us.archive.ubuntu.com precise-backports/main i386 Packages [6,620 B]
Get:30 http://us.archive.ubuntu.com precise-backports/restricted i386 Packages [14 B]
Get:31 http://us.archive.ubuntu.com precise-backports/universe i386 Packages [43.1 kB]
Get:32 http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages [5,399 B]
Hit http://us.archive.ubuntu.com precise-backports/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise/main Sources
Hit http://us.archive.ubuntu.com precise/restricted Sources
Hit http://us.archive.ubuntu.com precise/universe Sources
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://us.archive.ubuntu.com precise/multiverse Sources
Hit http://us.archive.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise/universe i386 Packages
Hit http://us.archive.ubuntu.com precise/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise/main Translation-en
Hit http://us.archive.ubuntu.com precise/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise/restricted Translation-en
Hit http://us.archive.ubuntu.com precise/universe Translation-en
Hit http://us.archive.ubuntu.com precise-updates/main Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-updates/universe Translation-en
Hit http://us.archive.ubuntu.com precise-backports/main Translation-en
Hit http://us.archive.ubuntu.com precise-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-backports/universe Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Ign http://extras.ubuntu.com precise/main Translation-en_US
Ign http://extras.ubuntu.com precise/main Translation-en
Fetched 2,901 kB in 16s (179 kB/s)
Reading package lists... Done
W: GPG error: http://extras.ubuntu.com precise Release: The following signatures were invalid: BADSIG 16126D3A3E5C1192 Ubuntu Extras Archive Automatic Signing Key <email address hidden>
W: GPG error: http://us.archive.ubuntu.com precise Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <email address hidden>
egsundman@egsundman:~$

How is it now?

Manfred Hampl (m-hampl) said : #32

I no not have an explanation for the fact that the two BADSIG warnings still show up. My expectation was that any of the recent commands should have solved that.

Next idea, try:

sudo apt-key del 3E5C1192 437D05B5
sudo apt-get install --reinstall ubuntu-keyring ubuntu-extras-keyring
sudo apt-get update

and copy/paste the output as done before.

Can you help with this problem?

Provide an answer of your own, or ask Grace Sundman for more information if necessary.

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