CPU hang on syslog
Hello,
Here an excerpt of syslog :
Oct 10 10:07:11 charles-N240JU kernel: [ 820.191906] [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg [948], reason: Hang on render ring, action: reset
Oct 10 10:07:11 charles-N240JU kernel: [ 820.191947] drm/i915: Resetting chip after gpu hang
Oct 10 10:07:11 charles-N240JU kernel: [ 820.194155] [drm] RC6 on
Oct 10 10:07:11 charles-N240JU kernel: [ 820.206561] [drm] GuC firmware load skipped
Oct 10 10:07:28 charles-N240JU kernel: [ 837.165042] drm/i915: Resetting chip after gpu hang
Oct 10 10:07:28 charles-N240JU kernel: [ 837.167826] [drm] RC6 on
Oct 10 10:07:28 charles-N240JU kernel: [ 837.182869] [drm] GuC firmware load skipped
Oct 10 10:07:48 charles-N240JU kernel: [ 857.133841] drm/i915: Resetting chip after gpu hang
Oct 10 10:07:48 charles-N240JU kernel: [ 857.136755] [drm] RC6 on
Oct 10 10:07:48 charles-N240JU kernel: [ 857.151409] [drm] GuC firmware load skipped
Oct 10 10:08:00 charles-N240JU kernel: [ 869.134364] drm/i915: Resetting chip after gpu hang
Oct 10 10:08:00 charles-N240JU kernel: [ 869.136543] [drm] RC6 on
Oct 10 10:08:00 charles-N240JU kernel: [ 869.150695] [drm] GuC firmware load skipped
Oct 10 10:08:00 charles-N240JU gnome-session[
The problem comes in our Why! N240JU, with Ubuntu 16.04.3 LTS
How can I fix it? Is it a software or hardware problem?
Best regards
PS : thereunder a biggest excerpt of the same syslog
Oct 10 10:07:11 charles-N240JU kernel: [ 820.191906] [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg [948], reason: Hang on render ring, action: reset
Oct 10 10:07:11 charles-N240JU kernel: [ 820.191947] drm/i915: Resetting chip after gpu hang
Oct 10 10:07:11 charles-N240JU kernel: [ 820.194155] [drm] RC6 on
Oct 10 10:07:11 charles-N240JU kernel: [ 820.206561] [drm] GuC firmware load skipped
Oct 10 10:07:28 charles-N240JU kernel: [ 837.165042] drm/i915: Resetting chip after gpu hang
Oct 10 10:07:28 charles-N240JU kernel: [ 837.167826] [drm] RC6 on
Oct 10 10:07:28 charles-N240JU kernel: [ 837.182869] [drm] GuC firmware load skipped
Oct 10 10:07:48 charles-N240JU kernel: [ 857.133841] drm/i915: Resetting chip after gpu hang
Oct 10 10:07:48 charles-N240JU kernel: [ 857.136755] [drm] RC6 on
Oct 10 10:07:48 charles-N240JU kernel: [ 857.151409] [drm] GuC firmware load skipped
Oct 10 10:08:00 charles-N240JU kernel: [ 869.134364] drm/i915: Resetting chip after gpu hang
Oct 10 10:08:00 charles-N240JU kernel: [ 869.136543] [drm] RC6 on
Oct 10 10:08:00 charles-N240JU kernel: [ 869.150695] [drm] GuC firmware load skipped
Oct 10 10:08:00 charles-N240JU gnome-session[
Oct 10 10:08:00 charles-N240JU gnome-session[
Oct 10 10:08:00 charles-N240JU gnome-session[
Oct 10 10:08:00 charles-N240JU org.a11y.
Oct 10 10:08:00 charles-N240JU org.a11y.
Oct 10 10:08:00 charles-N240JU bluetoothd[763]: Endpoint unregistered: sender=:1.73 path=/MediaEndp
Oct 10 10:08:00 charles-N240JU bluetoothd[763]: Endpoint unregistered: sender=:1.73 path=/MediaEndp
Oct 10 10:08:00 charles-N240JU gnome-session[
Oct 10 10:08:00 charles-N240JU gnome-session[
Oct 10 10:08:00 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session-
Oct 10 10:08:01 charles-N240JU gnome-session-
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU gnome-session[
Oct 10 10:08:01 charles-N240JU org.gnome.
Oct 10 10:08:01 charles-N240JU org.gnome.
Oct 10 10:08:01 charles-N240JU org.gnome.
Oct 10 10:08:01 charles-N240JU org.gnome.
Oct 10 10:08:02 charles-N240JU lightdm[916]: ** (lightdm:916): CRITICAL **: session_
Oct 10 10:08:02 charles-N240JU systemd[1]: Stopping User Manager for UID 1000...
Oct 10 10:08:02 charles-N240JU systemd[1337]: Stopped target Default.
Oct 10 10:08:02 charles-N240JU systemd[1337]: Stopped target Basic System.
Oct 10 10:08:02 charles-N240JU systemd[1337]: Stopped target Sockets.
Oct 10 10:08:02 charles-N240JU systemd[1337]: Stopped target Paths.
Oct 10 10:08:02 charles-N240JU systemd[1337]: Stopped target Timers.
Oct 10 10:08:02 charles-N240JU systemd[1337]: Reached target Shutdown.
Oct 10 10:08:02 charles-N240JU systemd[1337]: Starting Exit the Session...
Oct 10 10:08:02 charles-N240JU systemd[1337]: Received SIGRTMIN+24 from PID 2192 (kill).
Oct 10 10:08:02 charles-N240JU systemd[1]: Stopped User Manager for UID 1000.
Oct 10 10:08:02 charles-N240JU systemd[1]: Created slice User Slice of lightdm.
Oct 10 10:08:02 charles-N240JU systemd[1]: Removed slice User Slice of charles.
Oct 10 10:08:02 charles-N240JU systemd[1]: Starting User Manager for UID 108...
Oct 10 10:08:02 charles-N240JU systemd[1]: Started Session c3 of user lightdm.
Oct 10 10:08:02 charles-N240JU systemd[2197]: Reached target Timers.
Oct 10 10:08:02 charles-N240JU systemd[2197]: Reached target Paths.
Oct 10 10:08:02 charles-N240JU systemd[2197]: Reached target Sockets.
Oct 10 10:08:02 charles-N240JU systemd[2197]: Reached target Basic System.
Oct 10 10:08:02 charles-N240JU systemd[2197]: Reached target Default.
Oct 10 10:08:02 charles-N240JU systemd[2197]: Startup finished in 30ms.
Oct 10 10:08:02 charles-N240JU systemd[1]: Started User Manager for UID 108.
Oct 10 10:08:02 charles-N240JU org.a11y.
Oct 10 10:08:02 charles-N240JU rtkit-daemon[1073]: Successfully made thread 2295 of process 2295 (n/a) owned by '108' high priority at nice level -11.
Oct 10 10:08:02 charles-N240JU rtkit-daemon[1073]: Supervising 1 threads of 1 processes of 1 users.
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Supervising 1 threads of 1 processes of 1 users.
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Successfully made thread 2329 of process 2295 (n/a) owned by '108' RT at priority 5.
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Supervising 2 threads of 1 processes of 1 users.
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Supervising 2 threads of 1 processes of 1 users.
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Successfully made thread 2330 of process 2295 (n/a) owned by '108' RT at priority 5.
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Supervising 3 threads of 1 processes of 1 users.
Oct 10 10:08:03 charles-N240JU bluetoothd[763]: Endpoint registered: sender=:1.108 path=/MediaEndp
Oct 10 10:08:03 charles-N240JU bluetoothd[763]: Endpoint registered: sender=:1.108 path=/MediaEndp
Oct 10 10:08:03 charles-N240JU pulseaudio[2295]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Successfully made thread 2332 of process 2332 (n/a) owned by '108' high priority at nice level -11.
Oct 10 10:08:03 charles-N240JU rtkit-daemon[1073]: Supervising 4 threads of 2 processes of 1 users.
Oct 10 10:08:03 charles-N240JU pulseaudio[2332]: [pulseaudio] pid.c: Daemon already running.
Oct 10 10:08:08 charles-N240JU org.gtk.
Oct 10 10:08:08 charles-N240JU systemd[1]: Created slice User Slice of charles.
Oct 10 10:08:08 charles-N240JU systemd[1]: Starting User Manager for UID 1000...
Oct 10 10:08:08 charles-N240JU systemd[1]: Started Session c4 of user charles.
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