Ubuntu
gnome-session package

Unable to Shutdown at dialog or terminal - only restarts

Asked by Michael Lynch

Hello, I am a new user to Ubuntu Linux and I'm enjoying it very much! However right now I'd like to get a shutdown issue resolved. I know Linux is the type of OS that can generally stay on for a long time, but I'm running it on a Laptop and need the option to shut down the computer when I need to. (I've seen other input on here about "when you see the BIOS screen press and hold the power button to power off" I don't think I should have to do that, I'm looking for a solution, not a work around)

OS and Laptop info:
OS: Ubuntu 12.04.XX LTS AMD X64
Laptop: Toshiba Satellite L775 - 4Gig RAM - AMD Quad Core 64bit Processor (If you need more info, let me know and I'll break it down)

Issue 1: When I select the Shut Down option in the settings menu I'm prompted either to Restart/Cancel/Shutdown I select Shutdown and my computer Restarts
Issue 2: I log out of my user name and do the same as above, select Shutdown and my computer restarts
Issue 3: I open the terminal and enter 'sudo shutdown -h now' or any other shutdown command in the terminal and my computer restarts

What should happen is the computer should completely power off rather then power off for a restart which is what is happening.

Is there an issue with the Shutdown Execution code between the OS and my Laptop? Are there other Shutdown Execution codes I can try to resolve this? I'm referring to the file code, not terminal.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gnome-session Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Sam_ (and-sam) said : 		#1

First attempt is looking for a bug with appropriate keywords. (linked a result)
https://bugs.launchpad.net/ubuntu

Or click on 'Bugs' on top of this page and search with hardware specs.

In case confirm or report a new bug.

#3 there found some alternatives to shutdown.
https://answers.launchpad.net/ubuntu/+source/gnome-control-center/+question/200971

As workaround maybe try:
gnome-session-quit --power-off

https://wiki.ubuntu.com/Kernel/Debugging

Revision history for this message
Michael Lynch (lynchmobjr01) said : 		#2

Sorry, I didn't intend for this question to be asked in the Gnome-Session area, thats where I was reading a question when I hit Ask a Question. Didn't think it would put it under this catagory... I don't even know what Gnome is or what its used for yet!

Can I get this moved or should I just "Problem Solved" and ask else where?

Thanks everyone for your patience!

Revision history for this message
Sam_ (and-sam) said : 		#3

Michael, feel free to edit your question, please look on top right hand sight of this page, there is a box which says 'Edit question'.

When your're writing about Ubuntu 12.04, the standard DE is Gnome3 with Unity.
https://help.ubuntu.com/12.04/ubuntu-help/

If you don't run it then it'd be helpfull to tell which desktop environment you run in fact.

Revision history for this message
Henry Carl (henrycarl) said : 		#4

Hi I am Henry! And Work at https://bit.ly/39nn3ga
check that if that have any update then this type of error are comes.

Revision history for this message
Emma Jackson (imemmajackson) said : 		#5

Storms, floods, and other natural disasters also invite a lot of power outage, but no worries anymore! The <a href="https://www.gearsireview.com/best-dual-fuel-generator/">Best Dual Fuel Generator</a>
 come to your rescue. It will help you get power when the whole city gets dark. They are becoming popular in no time because of their reliability and incredible benefits.

Can you help with this problem?

Provide an answer of your own, or ask Michael Lynch for more information if necessary.

To post a message you must log in.