Ubuntu
gnome-nettool package

no wifi, network controller unclaimed, Ubuntu 20.10, Qualcomm QCA6390device

Asked by Rafael Nussbaum

Hello,
I installed Ubuntu on my new Dell XPS15 9500 and the wifi card is not working.
The wifi icon doesn't even show up and lshw -C network gives network unclaimed.
I tried a bunch of things, but no success so far.
Rafael

rafael@rafael-Dell-Mar:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli g; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status || ubuntu-security-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for rafael:
Hit:1 http://us.archive.ubuntu.com/ubuntu groovy InRelease
Get:2 http://us.archive.ubuntu.com/ubuntu groovy-updates InRelease [115 kB]
Get:3 http://security.ubuntu.com/ubuntu groovy-security InRelease [110 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu groovy-backports InRelease [101 kB]
Fetched 326 kB in 1s (240 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version (3.4-1).
pciutils is already the newest version (1:3.7.0-2).
rfkill is already the newest version (2.36-3ubuntu1).
usbutils is already the newest version (1:012-2).
hwinfo is already the newest version (21.70-1build1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
  *-network UNCLAIMED
       physical id: 0
       bus info: pci@0000:6c:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress cap_list
       configuration: latency=0
       resources: memory:b4200000-b42fffff
  *-network
       description: Ethernet interface
       physical id: 3
       bus info: usb@4:1.1.4
       logical name: enx000acd2ab48d
       serial: 00:0a:cd:2a:b4:8d
       size: 1Gbit/s
       capacity: 1Gbit/s
       capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8152 driverversion=v1.11.11 duplex=full firmware=rtl8153a-3 v2 02/07/20 ip=10.0.0.62 link=yes multicast=yes port=MII speed=1Gbit/s
0: hci0: Bluetooth
 Soft blocked: yes
 Hard blocked: no
lo Interface doesn't support scanning.

enx000acd2ab48d Interface doesn't support scanning.

cat: /etc/network/interfaces: No such file or directory
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.10
DISTRIB_CODENAME=groovy
DISTRIB_DESCRIPTION="Ubuntu 20.10"
6c:00.0 Network controller [0280]: Qualcomm QCA6390 Wireless Network Adapter [AX500-DBS (2x2)] [17cb:1101] (rev 01)
 Subsystem: Rivet Networks Device [1a56:a501]
6d:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5260 PCI Express Card Reader [10ec:5260] (rev 01)
 Subsystem: Dell RTS5260 PCI Express Card Reader [1028:097d]
Bus 004 Device 005: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 004 Device 004: ID 05e3:0626 Genesys Logic, Inc. USB3.0 Hub
Bus 004 Device 003: ID 2109:0211 VIA Labs, Inc. USB3.0 Hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 413c:b080 Dell Computer Corp.
Bus 001 Device 005: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 004: ID 2109:2211 VIA Labs, Inc. USB2.0 Hub
Bus 001 Device 003: ID 0c45:6d14 Microdia Integrated_Webcam_HD
Bus 001 Device 002: ID 27c6:533c Shenzhen Goodix Technology Co.,Ltd. FingerPrint
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
STATE CONNECTIVITY WIFI-HW WIFI WWAN-HW WWAN
connected full enabled enabled enabled enabled
H/W path Device Class Description
====================================================================
                                          system XPS 15 9500 (097D)
/0 bus 0XWT2F
/0/1 memory 1MiB BIOS
/0/400 processor Intel(R) Core(TM) i9-10
/0/400/700 memory 512KiB L1 cache
/0/400/701 memory 2MiB L2 cache
/0/400/702 memory 16MiB L3 cache
/0/1000 memory 32GiB System Memory
/0/1000/0 memory 16GiB SODIMM DDR4 Synch
/0/1000/1 memory 16GiB SODIMM DDR4 Synch
/0/100 bridge
/0/100/1 bridge
/0/100/1/0 display
/0/100/2 /dev/fb0 display i915drmfb
/0/100/4 generic
/0/100/8 generic
/0/100/12 generic
/0/100/13 communication
/0/100/14 bus
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/4 bus USB2.0 Hub
/0/100/14/0/4/1 bus USB2.1 Hub
/0/100/14/0/4/2 generic Dell DA20 Adapter
/0/100/14/0/a generic FingerPrint
/0/100/14/0/b multimedia Integrated_Webcam_HD
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 memory
/0/100/15 bus
/0/100/15.1 bus
/0/100/16 communication
/0/100/1c bridge
/0/100/1c/0 bridge
/0/100/1c/0/0 bridge
/0/100/1c/0/0/0 generic
/0/100/1c/0/1 bridge
/0/100/1c/0/2 bridge
/0/100/1c/0/2/0 bus
/0/100/1c/0/2/0/0 usb3 bus xHCI Host Controller
/0/100/1c/0/2/0/1 usb4 bus xHCI Host Controller
/0/100/1c/0/2/0/1/1 bus USB3.0 Hub
/0/100/1c/0/2/0/1/1/1 bus USB3.1 Hub
/0/100/1c/0/2/0/1/1/1/4 generic USB 10/100/1000 LAN
/0/100/1c/0/4 bridge
/0/100/1c.5 bridge
/0/100/1c.5/0 network
/0/100/1c.6 bridge
/0/100/1c.6/0 generic
/0/100/1d bridge
/0/100/1d/0 storage
/0/100/1d/0/0 /dev/nvme0 storage PC711 NVMe SK hynix 1TB
/0/100/1d/0/0/1 /dev/nvme0n1 disk 1024GB NVMe namespace
/0/100/1d/0/0/1/1 volume 511MiB Windows FAT volu
/0/100/1d/0/0/1/2 /dev/nvme0n1p2 volume 953GiB EXT4 volume
/0/100/1e communication
/0/100/1f bridge
/0/100/1f.3 multimedia
/0/100/1f.4 bus
/0/100/1f.5 bus
/0/0 system PnP device PNP0c02
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0c02
/0/4 system PnP device PNP0c02
/0/5 system PnP device PNP0b00
/0/6 generic PnP device INT3f0d
/0/7 input PnP device PNP0303
/0/8 generic PnP device DLL097d
/0/9 system PnP device PNP0c02
/0/a system PnP device PNP0c02
/1 power DELL M59JH0B
/2 power
/3 enx000acd2ab48d network Ethernet interface
Linux rafael-Dell-Mar 5.8.0-41-generic #46-Ubuntu SMP Mon Jan 18 16:48:44 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
sudo: updatedb: command not found
dmesg: read kernel buffer failed: Operation not permitted
 Release Date: 11/20/2020
  Serial services are supported (int 14h)
 Manufacturer: Dell Inc.
 Product Name: XPS 15 9500
 Serial Number: 4P87GB3
 Manufacturer: Dell Inc.
 Product Name: 0XWT2F
 Serial Number: /4P87GB3/CNCMK0011N03BD/
 Manufacturer: Dell Inc.
 Serial Number: 4P87GB3
 Manufacturer: Intel(R) Corporation
 Serial Number:
 Manufacturer: 80CE00000000
 Serial Number: 38AB10CF
 Module Manufacturer ID: Bank 1, Hex 0xCE
 Module Product ID: Unknown
 Memory Subsystem Controller Manufacturer ID: Unknown
 Memory Subsystem Controller Product ID: Unknown
 Manufacturer: 80CE00000000
 Serial Number: 38AB10CD
 Module Manufacturer ID: Bank 1, Hex 0xCE
 Module Product ID: Unknown
 Memory Subsystem Controller Manufacturer ID: Unknown
 Memory Subsystem Controller Product ID: Unknown
 Manufacturer: BYD
 Manufacture Date: 11/27/2020
 Serial Number: 0530
 Manufacturer:
 Serial Number:
  Debug Use USB(Disabled:Serial)
lo no wireless extensions.

enx000acd2ab48d no wireless extensions.

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
cat: /var/lib/NetworkManager/NetworkManager.state: Permission denied
29: PCI 6c00.0: 0280 Network controller
  [Created at pci.386]
  Unique ID: kdW7.f9+b3xjM8C4
  Parent ID: HnsE.TyrTSp6v_sE
  SysFS ID: /devices/pci0000:00/0000:00:1c.5/0000:6c:00.0
  SysFS BusID: 0000:6c:00.0
  Hardware Class: network
  Model: "Qualcomm Network controller"
  Vendor: pci 0x17cb "Qualcomm"
  Device: pci 0x1101
  SubVendor: pci 0x1a56 "Bigfoot Networks, Inc."
  SubDevice: pci 0xa501
  Revision: 0x01
  Memory Range: 0xb4200000-0xb42fffff (rw,non-prefetchable,disabled)
  Module Alias: "pci:v000017CBd00001101sv00001A56sd0000A501bc02sc80i00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #17 (PCI bridge)

39: USB 00.0: 0200 Ethernet controller
  [Created at usb.122]
  Unique ID: IBNo.wUwnLJEqXX4
  Parent ID: o5i5.5ZZhlZ0Udc5
  SysFS ID: /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/0000:03:02.0/0000:38:00.0/usb4/4-1/4-1.1/4-1.1.4/4-1.1.4:1.0
  SysFS BusID: 4-1.1.4:1.0
  Hardware Class: network
  Model: "Realtek RTL8153 Gigabit Ethernet Adapter"
  Hotplug: USB
  Vendor: usb 0x0bda "Realtek Semiconductor Corp."
  Device: usb 0x8153 "RTL8153 Gigabit Ethernet Adapter"
  Revision: "30.00"
  Serial ID: "000001000000"
  Driver: "r8152"
  Driver Modules: "r8152"
  Device File: enx000acd2ab48d
  HW Address: 00:0a:cd:2a:b4:8d
  Permanent HW Address: 00:0a:cd:2a:b4:8d
  Link detected: yes
  Module Alias: "usb:v0BDAp8153d3000dc00dsc00dp00icFFiscFFip00in00"
  Driver Info #0:
    Driver Status: r8152 is active
    Driver Activation Cmd: "modprobe r8152"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #40 (Hub)
root 637 0.1 0.0 272048 19968 ? Ssl 09:18 0:02 /usr/sbin/NetworkManager --no-daemon
root 649 0.0 0.0 48860 19736 ? Ss 09:18 0:00 /usr/bin/python3 /usr/bin/networkd-dispatcher --run-startup-triggers
root 675 0.0 0.0 14576 5184 ? Ss 09:18 0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
rafael 7356 0.0 0.0 17660 2676 pts/0 S+ 10:00 0:00 grep --color=auto -E wpa|icd|etwork
Command 'netstat' not found, but can be installed with:
sudo apt install net-tools
# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "resolvectl status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs should typically not access this file directly, but only
# through the symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a
# different way, replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 127.0.0.53
options edns0 trust-ad
search hsd1.ca.comcast.net
total 191408
14680065 drwxr-xr-x 4 root root 4096 Feb 4 15:06 .
       2 drwxr-xr-x 20 root root 4096 Feb 4 07:26 ..
14680069 -rw-r--r-- 1 root root 248265 Oct 15 03:09 config-5.8.0-25-generic
14680364 -rw-r--r-- 1 root root 248258 Jan 18 08:01 config-5.8.0-41-generic
       1 drwx------ 3 root root 4096 Dec 31 1969 efi
14680067 drwxr-xr-x 4 root root 4096 Feb 4 15:06 grub
14680070 lrwxrwxrwx 1 root root 27 Feb 4 15:04 initrd.img -> initrd.img-5.8.0-41-generic
14680075 -rw-r--r-- 1 root root 52290601 Feb 4 15:05 initrd.img-5.8.0-25-generic
14680362 -rw-r--r-- 1 root root 51616786 Feb 4 14:57 initrd.img-5.8.0-25-generic.old-dkms
14680080 -rw-r--r-- 1 root root 52309289 Feb 4 15:06 initrd.img-5.8.0-41-generic
14680071 lrwxrwxrwx 1 root root 27 Feb 4 07:24 initrd.img.old -> initrd.img-5.8.0-25-generic
14680072 -rw-r--r-- 1 root root 182704 Aug 18 03:23 memtest86+.bin
14680073 -rw-r--r-- 1 root root 184380 Aug 18 03:23 memtest86+.elf
14680074 -rw-r--r-- 1 root root 184884 Aug 18 03:23 memtest86+_multiboot.bin
14680068 -rw------- 1 root root 5634977 Oct 15 03:09 System.map-5.8.0-25-generic
14680363 -rw------- 1 root root 5635676 Jan 18 08:01 System.map-5.8.0-41-generic
14680367 lrwxrwxrwx 1 root root 24 Feb 4 15:04 vmlinuz -> vmlinuz-5.8.0-41-generic
14680079 -rw-r--r-- 1 root root 13712416 Oct 22 07:28 vmlinuz-5.8.0-25-generic
14680365 -rw------- 1 root root 13715296 Jan 18 08:08 vmlinuz-5.8.0-41-generic
14680366 lrwxrwxrwx 1 root root 24 Feb 4 15:04 vmlinuz.old -> vmlinuz-5.8.0-25-generic
ubuntu-support-status: command not found
1700 packages installed, of which:
1693 receive package updates until 7/2021
--2021-02-05 10:00:28-- https://pci-ids.ucw.cz/v2.2/pci.ids.gz
Resolving pci-ids.ucw.cz (pci-ids.ucw.cz)... 2a00:da80:fff0:2::2, 46.255.230.98
Connecting to pci-ids.ucw.cz (pci-ids.ucw.cz)|2a00:da80:fff0:2::2|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 289647 (283K) [application/x-gzip]
Saving to: ‘/usr/share/misc/pci.ids.gz.new’

/usr/share/misc/pci 100%[===================>] 282.86K 406KB/s in 0.7s

2021-02-05 10:00:30 (406 KB/s) - ‘/usr/share/misc/pci.ids.gz.new’ saved [289647/289647]

ln: failed to create hard link '/usr/share/misc/pci.ids.gz.old': File exists
sudo: update-usbids: command not found
Module Size Used by
iwlwifi 364544 0
cfg80211 782336 1 iwlwifi
rfcomm 81920 16
cdc_ether 20480 0
usbnet 49152 1 cdc_ether
r8152 81920 0
mii 16384 2 usbnet,r8152
cmac 16384 2
algif_hash 16384 1
algif_skcipher 16384 1
af_alg 28672 6 algif_hash,algif_skcipher
snd_hda_codec_hdmi 61440 1
nvidia_uvm 1028096 0
nvidia_drm 49152 6
nvidia_modeset 1183744 5 nvidia_drm
snd_hda_codec_realtek 131072 1
snd_hda_codec_generic 81920 1 snd_hda_codec_realtek
bnep 24576 2
joydev 28672 0
snd_sof_pci 24576 0
snd_sof_intel_byt 20480 1 snd_sof_pci
snd_sof_intel_ipc 20480 1 snd_sof_intel_byt
snd_sof_intel_hda_common 77824 1 snd_sof_pci
snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common
x86_pkg_temp_thermal 20480 0
intel_powerclamp 20480 0
snd_sof_xtensa_dsp 16384 2 snd_sof_intel_hda_common,snd_sof_intel_byt
snd_sof_intel_hda 20480 1 snd_sof_intel_hda_common
snd_sof 122880 4 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_byt,snd_sof_intel_ipc
snd_hda_ext_core 32768 3 snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_soc_acpi_intel_match 45056 2 snd_sof_pci,snd_sof_intel_hda_common
snd_soc_acpi 16384 3 snd_soc_acpi_intel_match,snd_sof_intel_hda_common,snd_sof_intel_byt
snd_soc_core 278528 3 snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hda
coretemp 20480 0
snd_compress 28672 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_hda_intel 53248 5
kvm_intel 282624 0
snd_intel_dspcfg 24576 3 snd_hda_intel,snd_sof_pci,snd_sof_intel_hda_common
snd_hda_codec 143360 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda
mei_hdcp 24576 0
intel_rapl_msr 20480 0
nls_iso8859_1 16384 1
snd_hda_core 94208 9 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
kvm 724992 1 kvm_intel
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 118784 10 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_hda_core,snd_pcm_dmaengine
crct10dif_pclmul 16384 1
ghash_clmulni_intel 16384 0
dell_laptop 28672 0
ledtrig_audio 16384 3 snd_hda_codec_generic,snd_sof,dell_laptop
aesni_intel 372736 3
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
crypto_simd 16384 1 aesni_intel
cryptd 24576 3 crypto_simd,ghash_clmulni_intel
glue_helper 16384 1 aesni_intel
nvidia 19746816 310 nvidia_uvm,nvidia_modeset
i915 2269184 4
dell_smm_hwmon 24576 0
snd_rawmidi 36864 1 snd_seq_midi
dell_wmi 20480 0
snd_seq 73728 2 snd_seq_midi,snd_seq_midi_event
dell_smbios 28672 2 dell_wmi,dell_laptop
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
hid_sensor_als 20480 0
snd_timer 40960 2 snd_seq,snd_pcm
uvcvideo 98304 0
rapl 20480 0
dcdbas 20480 1 dell_smbios
snd 94208 22 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
hid_sensor_trigger 20480 2 hid_sensor_als
videobuf2_vmalloc 20480 1 uvcvideo
drm_kms_helper 225280 2 nvidia_drm,i915
hci_uart 135168 0
videobuf2_memops 20480 1 videobuf2_vmalloc
intel_cstate 20480 0
industrialio_triggered_buffer 16384 1 hid_sensor_trigger
videobuf2_v4l2 28672 1 uvcvideo
cec 53248 2 drm_kms_helper,i915
btqca 20480 1 hci_uart
processor_thermal_device 24576 0
kfifo_buf 16384 1 industrialio_triggered_buffer
videobuf2_common 53248 2 videobuf2_v4l2,uvcvideo
hid_sensor_iio_common 20480 2 hid_sensor_trigger,hid_sensor_als
btrtl 24576 1 hci_uart
intel_rapl_common 28672 2 intel_rapl_msr,processor_thermal_device
input_leds 16384 0
intel_wmi_thunderbolt 20480 0
rc_core 53248 1 cec
industrialio 77824 4 industrialio_triggered_buffer,hid_sensor_trigger,kfifo_buf,hid_sensor_als
i2c_algo_bit 16384 1 i915
btbcm 16384 1 hci_uart
videodev 245760 3 videobuf2_v4l2,uvcvideo,videobuf2_common
serio_raw 20480 0
btintel 28672 1 hci_uart
efi_pstore 16384 0
dell_wmi_descriptor 20480 2 dell_wmi,dell_smbios
ucsi_acpi 16384 0
wmi_bmof 16384 0
mei_me 40960 1
fb_sys_fops 16384 1 drm_kms_helper
typec_ucsi 32768 1 ucsi_acpi
syscopyarea 16384 1 drm_kms_helper
cros_ec_ishtp 20480 0
sysfillrect 16384 1 drm_kms_helper
mc 57344 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
ee1004 20480 0
soundcore 16384 1 snd
8250_dw 16384 0
bluetooth 602112 44 btrtl,btqca,btintel,hci_uart,btbcm,bnep,rfcomm
mei 110592 3 mei_hdcp,mei_me
hid_multitouch 28672 0
sysimgblt 16384 1 drm_kms_helper
cros_ec 20480 1 cros_ec_ishtp
intel_soc_dts_iosf 20480 1 processor_thermal_device
intel_pch_thermal 16384 0
mac_hid 16384 0
typec 53248 1 typec_ucsi
ecdh_generic 16384 1 bluetooth
ecc 32768 1 ecdh_generic
int3403_thermal 20480 0
int340x_thermal_zone 16384 2 int3403_thermal,processor_thermal_device
intel_hid 20480 0
sparse_keymap 16384 2 intel_hid,dell_wmi
int3400_thermal 20480 0
acpi_tad 20480 0
acpi_pad 184320 0
acpi_thermal_rel 16384 1 int3400_thermal
sch_fq_codel 20480 2
parport_pc 45056 0
ppdev 24576 0
drm 565248 10 drm_kms_helper,nvidia_drm,i915
lp 20480 0
parport 65536 3 parport_pc,lp,ppdev
ip_tables 32768 0
x_tables 45056 1 ip_tables
autofs4 45056 2
hid_sensor_hub 24576 3 hid_sensor_trigger,hid_sensor_iio_common,hid_sensor_als
intel_ishtp_loader 24576 0
intel_ishtp_hid 24576 0
hid_generic 16384 0
rtsx_pci_sdmmc 28672 0
crc32_pclmul 16384 0
psmouse 159744 0
nvme 45056 2
i2c_i801 32768 0
intel_lpss_pci 20480 2
nvme_core 110592 4 nvme
thunderbolt 208896 0
rtsx_pci 90112 1 rtsx_pci_sdmmc
i2c_smbus 20480 1 i2c_i801
intel_lpss 16384 1 intel_lpss_pci
intel_ish_ipc 24576 0
xhci_pci 20480 0
idma64 20480 0
intel_ishtp 53248 4 cros_ec_ishtp,intel_ishtp_hid,intel_ish_ipc,intel_ishtp_loader
xhci_pci_renesas 20480 1 xhci_pci
virt_dma 20480 1 idma64
i2c_hid 28672 0
wmi 32768 5 intel_wmi_thunderbolt,dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor
hid 135168 5 i2c_hid,hid_multitouch,hid_sensor_hub,intel_ishtp_hid,hid_generic
video 49152 3 dell_wmi,dell_laptop,i915
pinctrl_cannonlake 36864 0
pinctrl_intel 28672 1 pinctrl_cannonlake
rafael@rafael-Dell-Mar:~$

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Solved by:
Rafael Nussbaum
Solved:
Last query:
Last reply:

This question was reopened

Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

Bug #1879633 tells that a driver is available in the linux-oem-5.6 and linux-oem-5.10 kernels for Ubuntu focal.

Eventually https://<email address hidden>/dell-xps-15-9500-wifi-on-ubuntu-20-04-d5f1c218e78a works also for groovy, or any other instruction that you find on the web when searching for an ath11k driver for Ubuntu.

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#2

Hi Manfred,
thank you so much for your answer. I did as described in the link you send.
In step 3, the two cp commands give me an error, no such file or directory

found some other bin files and copied them, I figured the tree is a bit
different

find QCA6390/hw2.0/ | grep .bin
QCA6390/hw2.0/msm/1.0.1.c1.2/WLAN.HST.1.0.1.c1.2-00014-QCAHSTSWPL_SILICONZ-1/m3.bin
QCA6390/hw2.0/msm/1.0.1.c1.2/WLAN.HST.1.0.1.c1.2-00014-QCAHSTSWPL_SILICONZ-1/amss.bin
QCA6390/hw2.0/1.0.1/WLAN.HST.1.0.1-01230-QCAHSTSWPLZ_V2_TO_X86-1/m3.bin
QCA6390/hw2.0/1.0.1/WLAN.HST.1.0.1-01740-QCAHSTSWPLZ_V2_TO_X86-1/m3.bin
QCA6390/hw2.0/1.0.1/WLAN.HST.1.0.1-01740-QCAHSTSWPLZ_V2_TO_X86-1/amss.bin
QCA6390/hw2.0/board-2.bin

sudo cp
QCA6390/hw2.0/1.0.1/WLAN.HST.1.0.1-01230-QCAHSTSWPLZ_V2_TO_X86-1/bdwlan01.e04
/lib/firmware/ath11k/QCA6390/hw2.0/
sudo cp
QCA6390/hw2.0/1.0.1/WLAN.HST.1.0.1-01740-QCAHSTSWPLZ_V2_TO_X86-1/*.bin
/lib/firmware/ath11k/QCA6390/hw2.0/

I walked through the menu, as described, but in step 5, I got an error and
that's where I'm stuck:
sudo make -j $(nproc)
***
*** Configuration file ".config" not found!
***
*** Please run some configurator (e.g. "make oldconfig" or
*** "make menuconfig" or "make xconfig").
***
make: *** [Makefile:697: .config] Error 1

My best
Raphael

On Fri, Feb 5, 2021 at 10:41 AM Manfred Hampl <
<email address hidden>> wrote:

> Your question #695394 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Bug #1879633 tells that a driver is available in the linux-oem-5.6 and
> linux-oem-5.10 kernels for Ubuntu focal.
>
> Eventually https://<email address hidden>/dell-xps-15-9500-wifi-on-
> ubuntu-20-04-d5f1c218e78a
> <https://<email address hidden>/dell-xps-15-9500-wifi-on-ubuntu-20-04-d5f1c218e78a>
> works also for groovy, or any other
> instruction that you find on the web when searching for an ath11k driver
> for Ubuntu.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> You received this question notification because you asked the question.
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#3

Did you save the data after going through the menus in "make menuconfig" ?

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#4

Hi Manfred,
I went through it again and it looks I didn't.
While saving it asks to enter a filename to which this configuration could
be saved as an alternate.
I gave it last time a name like wifi_support.config. I don't know if I do
the right thing there.
Rafael

On Fri, Feb 5, 2021 at 12:20 PM Manfred Hampl <
<email address hidden>> wrote:

> Your question #695394 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Did you save the data after going through the menus in "make menuconfig"
> ?
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> You received this question notification because you asked the question.
>

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#5

Or do I have to put the name I choose (wifiSupport) instead of nproc in the
make -j command?

On Fri, Feb 5, 2021 at 12:28 PM Rafael Nussbaum <email address hidden>
wrote:

> Hi Manfred,
> I went through it again and it looks I didn't.
> While saving it asks to enter a filename to which this configuration could
> be saved as an alternate.
> I gave it last time a name like wifi_support.config. I don't know if I do
> the right thing there.
> Rafael
>
> On Fri, Feb 5, 2021 at 12:20 PM Manfred Hampl <
> <email address hidden>> wrote:
>
>> Your question #695394 on gnome-nettool in Ubuntu changed:
>>
>> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>>
>> Status: Open => Answered
>>
>> Manfred Hampl proposed the following answer:
>> Did you save the data after going through the menus in "make menuconfig"
>> ?
>>
>> --
>> If this answers your question, please go to the following page to let us
>> know that it is solved:
>>
>> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394/+confirm?answer_id=2
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>>
>> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>>
>> You received this question notification because you asked the question.
>>
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#6

Looking into the Makefile let me assume that the config file either has to be named .config, or you have to provide its name by adding
KCONFIG_CONFIG=file-name-of-config-file
to the make command

Revision history for this message
Manfred Hampl (m-hampl) said : 		#7

nproc is the number of processors that you want to use for compiling.

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#8

Hi Manfred,
Thanks for your answer, that makes things clear. I assume the .config is
the ending of the file.
Let me try that, sorry for making so stupid mistakes.
Rafael

On Fri, Feb 5, 2021, 12:41 PM Manfred Hampl <
<email address hidden>> wrote:

> Your question #695394 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Looking into the Makefile let me assume that the config file either has to
> be named .config, or you have to provide its name by adding
> KCONFIG_CONFIG=file-name-of-config-file
> to the make command
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394/+confirm?answer_id=5
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> You received this question notification because you asked the question.
>

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#9

 LD [M] drivers/iio/pressure/bmp280.o
  LD [M] drivers/iio/pressure/st_pressure.o
  GEN .version
  CHK include/generated/compile.h
  LD vmlinux.o
  MODPOST vmlinux.symvers
  MODINFO modules.builtin.modinfo
  GEN modules.builtin
BTF: .tmp_vmlinux.btf: pahole (pahole) is not available
Failed to generate BTF for vmlinux
Try to disable CONFIG_DEBUG_INFO_BTF
make: *** [Makefile:1170: vmlinux] Error 1
rafael@rafael-Dell-Mar:~/ath$

Hi Manfred. I compiled the kernel, but it exited with an Error, see above.
I hope it's not too much bother. That stuff is so above my head.
Thank you so much for your help
Raphael

On Fri, Feb 5, 2021 at 2:09 PM Rafael Nussbaum <email address hidden>
wrote:

> Hi Manfred,
> Thanks for your answer, that makes things clear. I assume the .config is
> the ending of the file.
> Let me try that, sorry for making so stupid mistakes.
> Rafael
>
> On Fri, Feb 5, 2021, 12:41 PM Manfred Hampl <
> <email address hidden>> wrote:
>
>> Your question #695394 on gnome-nettool in Ubuntu changed:
>>
>> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>>
>> Status: Open => Answered
>>
>> Manfred Hampl proposed the following answer:
>> Looking into the Makefile let me assume that the config file either has
>> to be named .config, or you have to provide its name by adding
>> KCONFIG_CONFIG=file-name-of-config-file
>> to the make command
>>
>> --
>> If this answers your question, please go to the following page to let us
>> know that it is solved:
>>
>> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394/+confirm?answer_id=5
>>
>> If you still need help, you can reply to this email or go to the
>> following page to enter your feedback:
>>
>> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>>
>> You received this question notification because you asked the question.
>>
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#10

A quick web search for the error message lists https://stackoverflow.com/questions/61657707/btf-tmp-vmlinux-btf-pahole-pahole-is-not-available with the suggestion to run
sudo apt install dwarves
and then start the "make ..." command again

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#11

Thank you so much, Manfred
It works, I'm on wifi now.
I was there in above my pay grade. I was googling solutions, trying stuff
which didn't work or somehow gave an error message, not really knowing what
I'm doing. I really appreciate your help.
Have a wonderful day
Rafael

On Sat, Feb 6, 2021 at 2:35 AM Manfred Hampl <
<email address hidden>> wrote:

> Your question #695394 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> A quick web search for the error message lists
> https://stackoverflow.com/questions/61657707/btf-tmp-vmlinux-btf-pahole-pahole-is-not-available
> with the suggestion to run
> sudo apt install dwarves
> and then start the "make ..." command again
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394/+confirm?answer_id=9
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> You received this question notification because you asked the question.
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#12

"I was googling solutions" - That's what the web is for ;-)

If WLAN is now working as desired. then you might close this question document as "solved".

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#13

Thank you so much

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#14

Hi,
amoth later, the wifi card was out again. First I tought that an update might have replaced the kernel.
I tried the same procedure. In the menuconfig, all these options were already chosen, and indeed when I tried to save it told that the file is unchanged. I still went through with the procedure, it all worked fine but upon restart, my wifi still isn't working.
I would love if somebody could help me.
Rafael

The wireless info script gives:

########## wireless info START ##########

Report from: 11 Mar 2021 21:19 PST -0800

Booted last: 11 Mar 2021 00:00 PST -0800

Script from: 25 Jan 2020 03:34 UTC +0000

##### release ###########################

Distributor ID: Ubuntu
Description: Ubuntu 20.10
Release: 20.10
Codename: groovy

##### kernel ############################

Linux 5.10.0+ #3 SMP Thu Mar 11 20:31:53 PST 2021 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

Ubuntu

##### lspci #############################

##### lsusb #############################

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 05e3:0626 Genesys Logic, Inc. USB3.0 Hub
Bus 002 Device 002: ID 2109:0211 VIA Labs, Inc. USB3.0 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 413c:b080 Dell Computer Corp.
Bus 001 Device 017: ID 22b8:2e24 Motorola PCS
Bus 001 Device 007: ID 056a:030e Wacom Co., Ltd CTL-480 [Intuos Pen (S)]
Bus 001 Device 005: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 2109:2211 VIA Labs, Inc. USB2.0 Hub
Bus 001 Device 004: ID 0c45:6d14 Microdia Integrated_Webcam_HD
Bus 001 Device 003: ID 27c6:533c Shenzhen Goodix Technology Co.,Ltd. FingerPrint
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: hci0: Bluetooth
 Soft blocked: yes
 Hard blocked: no

##### secure boot #######################

SecureBoot disabled

##### lsmod #############################

dell_laptop 24576 0
ledtrig_audio 16384 3 snd_hda_codec_generic,snd_sof,dell_laptop
dell_wmi 20480 0
dell_smbios 28672 2 dell_wmi,dell_laptop
wmi_bmof 16384 0
dell_wmi_descriptor 20480 2 dell_wmi,dell_smbios
intel_wmi_thunderbolt 20480 0
sparse_keymap 16384 2 intel_hid,dell_wmi
wmi 32768 5 intel_wmi_thunderbolt,dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor
video 49152 3 dell_wmi,dell_laptop,i915

##### interfaces ########################

##### ifconfig ##########################

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback <MAC address> brd <MAC address>
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host
       valid_lft forever preferred_lft forever
4: usb0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 1000
    link/ether <MAC 'usb0' [IF1]> brd <MAC address>
    inet 192.168.42.172/24 brd 192.168.42.255 scope global dynamic noprefixroute usb0
       valid_lft 2396sec preferred_lft 2396sec
    inet6 fe80::696c:185e:5216:2741/64 scope link noprefixroute
       valid_lft forever preferred_lft forever

##### iwconfig ##########################

lo no wireless extensions.

usb0 no wireless extensions.

##### route #############################

default via 192.168.42.129 dev usb0 proto dhcp metric 100
169.254.0.0/16 dev usb0 scope link metric 1000
192.168.42.0/24 dev usb0 proto kernel scope link src 192.168.42.172 metric 100

##### resolv.conf #######################

[644 root '/etc/resolv.conf']
nameserver 127.0.0.53

##### network managers ##################

Installed:

 NetworkManager

Running:

root 928 1 0 20:54 ? 00:00:00 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

GENERAL.DEVICE: usb0
GENERAL.TYPE: ethernet
GENERAL.NM-TYPE: NMDeviceEthernet
GENERAL.DBUS-PATH: /org/freedesktop/NetworkManager/Devices/4
GENERAL.VENDOR: Motorola PCS
GENERAL.PRODUCT: moto g(7) power
GENERAL.DRIVER: rndis_host
GENERAL.DRIVER-VERSION: 5.10.0+
GENERAL.FIRMWARE-VERSION: RNDIS device
GENERAL.HWADDR: <MAC 'usb0' [IF1]>
GENERAL.MTU: 1500
GENERAL.STATE: 100 (connected)
GENERAL.REASON: 0 (No reason given)
GENERAL.IP4-CONNECTIVITY: 4 (full)
GENERAL.IP6-CONNECTIVITY: 3 (limited)
GENERAL.UDI: /sys/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.1/1-3.1.4/1-3.1.4:1.0/net/usb0
GENERAL.PATH: pci-0000:00:14.0-usb-0:3.1.4:1.0
GENERAL.IP-IFACE: usb0
GENERAL.IS-SOFTWARE: no
GENERAL.NM-MANAGED: yes
GENERAL.AUTOCONNECT: yes
GENERAL.FIRMWARE-MISSING: no
GENERAL.NM-PLUGIN-MISSING: no
GENERAL.PHYS-PORT-ID: --
GENERAL.CONNECTION: Wired connection 1
GENERAL.CON-UUID: 38d5b8c6-151c-3ffa-9d2f-b44e83c4bcae
GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/3
GENERAL.METERED: yes (guessed)
CAPABILITIES.CARRIER-DETECT: yes
CAPABILITIES.SPEED: unknown
CAPABILITIES.IS-SOFTWARE: no
CAPABILITIES.SRIOV: no
INTERFACE-FLAGS.UP: yes
INTERFACE-FLAGS.LOWER-UP: yes
INTERFACE-FLAGS.CARRIER: yes
WIRED-PROPERTIES.CARRIER: on
IP4.ADDRESS[1]: 192.168.42.172/24
IP4.GATEWAY: 192.168.42.129
IP4.ROUTE[1]: dst = 0.0.0.0/0, nh = 192.168.42.129, mt = 100
IP4.ROUTE[2]: dst = 192.168.42.0/24, nh = 0.0.0.0, mt = 100
IP4.ROUTE[3]: dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000
IP4.DNS[1]: 192.168.42.129
DHCP4.OPTION[1]: dhcp_lease_time = 3599
DHCP4.OPTION[2]: domain_name_servers = 192.168.42.129
DHCP4.OPTION[3]: expiry = 1615528738
DHCP4.OPTION[4]: host_name = rafael-Dell-Mar
DHCP4.OPTION[5]: ip_address = 192.168.42.172
DHCP4.OPTION[6]: next_server = 192.168.42.129
DHCP4.OPTION[7]: requested_broadcast_address = 1
DHCP4.OPTION[8]: requested_domain_name = 1
DHCP4.OPTION[9]: requested_domain_name_servers = 1
DHCP4.OPTION[10]: requested_domain_search = 1
DHCP4.OPTION[11]: requested_host_name = 1
DHCP4.OPTION[12]: requested_interface_mtu = 1
DHCP4.OPTION[13]: requested_ms_classless_static_routes = 1
DHCP4.OPTION[14]: requested_nis_domain = 1
DHCP4.OPTION[15]: requested_nis_servers = 1
DHCP4.OPTION[16]: requested_ntp_servers = 1
DHCP4.OPTION[17]: requested_rfc3442_classless_static_routes = 1
DHCP4.OPTION[18]: requested_root_path = 1
DHCP4.OPTION[19]: requested_routers = 1
DHCP4.OPTION[20]: requested_static_routes = 1
DHCP4.OPTION[21]: requested_subnet_mask = 1
DHCP4.OPTION[22]: requested_time_offset = 1
DHCP4.OPTION[23]: requested_wpad = 1
DHCP4.OPTION[24]: routers = 192.168.42.129
DHCP4.OPTION[25]: subnet_mask = 255.255.255.0
IP6.ADDRESS[1]: fe80::696c:185e:5216:2741/64
IP6.GATEWAY: --
IP6.ROUTE[1]: dst = fe80::/64, nh = ::, mt = 100
IP6.ROUTE[2]: dst = ff00::/8, nh = ::, mt = 256, table=255
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/5
CONNECTIONS.AVAILABLE-CONNECTIONS[1]: 38d5b8c6-151c-3ffa-9d2f-b44e83c4bcae | Wired connection 1

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager config #############

[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3

[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no

[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved

[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma

[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com./

[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-31-mac-addr-change]
match-device=driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no

##### NetworkManager profiles ###########

[[/etc/NetworkManager/system-connections/HOME-F9C2.nmconnection]] (600 root)
[connection] id=HOME-F9C2 | type=wifi | permissions=
[wifi] mac-address-blacklist= | ssid=HOME-F9C2
[ipv4] method=auto
[ipv6] method=auto

[[/etc/NetworkManager/system-connections/xfinitywifi.nmconnection]] (600 root)
[connection] id=xfinitywifi | type=wifi | autoconnect=false | permissions=user:rafael:;
[wifi] mac-address-blacklist= | ssid=xfinitywifi
[ipv4] method=auto
[ipv6] method=auto

##### Netplan config ####################

[/etc/netplan/01-network-manager-all.yaml]
network:
  version: 2
  renderer: NetworkManager

##### iw reg get ########################

Region: America/Los_Angeles (based on set time zone)

global
country 00: DFS-UNSET
 (2402 - 2472 @ 40), (6, 20), (N/A)
 (2457 - 2482 @ 20), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
 (2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
 (5170 - 5250 @ 80), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
 (5250 - 5330 @ 80), (6, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
 (5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
 (5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
 (57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

lo no frequency information.

usb0 no frequency information.

##### iwlist scan #######################

lo Interface doesn't support scanning.

usb0 Interface doesn't support scanning.

##### module infos ######################

##### module parameters #################

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/amd64-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

[/etc/modprobe.d/r8168-dkms.conf]
alias pci:v00001186d00004300sv00001186sd00004B10bc*sc*i* r8168
alias pci:v000010ECd00008168sv*sd*bc*sc*i* r8168

[/etc/modprobe.d/rtl8723be.conf]
options <adapter model> fwips=N

##### rc.local ##########################

grep: /etc/rc.local: No such file or directory

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

[ 73.117034] rndis_host 1-3.1.4:1.0 usb0: register 'rndis_host' at usb-0000:00:14.0-3.1.4, RNDIS device, <MAC address>
[ 76.303465] rndis_host 1-3.1.4:1.0 usb0: unregister 'rndis_host' usb-0000:00:14.0-3.1.4, RNDIS device
[ 124.459209] rndis_host 1-3.1.4:1.0 usb0: register 'rndis_host' at usb-0000:00:14.0-3.1.4, RNDIS device, <MAC address>
[ 284.688437] rndis_host 1-3.1.4:1.0 usb0: unregister 'rndis_host' usb-0000:00:14.0-3.1.4, RNDIS device
[ 286.426817] rndis_host 1-3.1.4:1.0 usb0: register 'rndis_host' at usb-0000:00:14.0-3.1.4, RNDIS device, <MAC 'usb0' [IF1]>

########## wireless info END ############

Revision history for this message
Manfred Hampl (m-hampl) said : 		#15

What output does
lshw -C network
produce now?

Are there any messages about firmware in the dmesg output?
sudo dmesg | grep irmw

Any messges about the device in dmesg?
sudo dmesg | grep -i ath

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#16

 lshw -C network
It goes through a few things, but at the end there's no output

sudo dmesg | grep irmw
[ 1.454179] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x0f5002)
[ 6.810109] i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)

sudo dmesg | grep -i ath
[ 6.710161] Bluetooth: HCI UART protocol ATH3K registered

I hope that helps

Revision history for this message
Manfred Hampl (m-hampl) said : 		#17

Sorry, needs sudo

sudo lshw -C network

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#18

Hi Manfred,
I did sudo

On Fri, Mar 12, 2021, 12:31 AM Manfred Hampl <
<email address hidden>> wrote:

> Your question #695394 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Sorry, needs sudo
>
> sudo lshw -C network
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/695394
>
> You received this question notification because you asked the question.
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#19

Sorry, no idea.
If lshw does not show any network hardware any more, then this is inexplicable for me.

Revision history for this message
Rafael Nussbaum (rafael-nussbaum) said : 		#20

Hi Manfred,
I agree with you.
And even more with the fact that rebooting this afternoon the wifi was completely fine. I hope it stays, fingers crossed.
lshw reads a bit more normal, too:
I'm not really sure why the card disappeared on me, but I think it is a different problem. I put the question as solved for now.

sudo lshw -C network
[sudo] password for rafael:
  *-network
       description: Wireless interface
       physical id: 0
       bus info: pci@0000:6c:00.0
       logical name: wlp108s0
       version: 01
       serial: 9c:b6:d0:3e:e6:f5
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath11k_pci driverversion=5.10.0+ firmware=N/A ip=10.0.0.201 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:170 memory:b4200000-b42fffff

rafael@rafael-Dell-Mar:~$ sudo dmesg | grep irmw
[sudo] password for rafael:
[ 1.450392] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x0f5002)
[ 7.251012] i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
rafael@rafael-Dell-Mar:~$ sudo dmesg | grep -i ath
[ 7.123132] Bluetooth: HCI UART protocol ATH3K registered
[ 7.192137] ath11k_pci 0000:6c:00.0: WARNING: ath11k PCI support is experimental!
[ 7.193197] ath11k_pci 0000:6c:00.0: BAR 0: assigned [mem 0xb4200000-0xb42fffff 64bit]
[ 7.193213] ath11k_pci 0000:6c:00.0: enabling device (0000 -> 0002)
[ 7.193582] ath11k_pci 0000:6c:00.0: MSI vectors: 32
[ 7.419840] ath11k_pci 0000:6c:00.0: qmi req mem_seg[0] 0x3f000000 3522560 1
[ 7.419843] ath11k_pci 0000:6c:00.0: qmi req mem_seg[1] 0x3f500000 884736 4
[ 7.426555] ath11k_pci 0000:6c:00.0: chip_id 0x0 chip_family 0xb board_id 0xff soc_id 0xffffffff
[ 7.426557] ath11k_pci 0000:6c:00.0: fw_version 0x101c06cc fw_build_timestamp 2020-06-24 19:50 fw_build_id
[ 7.599940] ath11k_pci 0000:6c:00.0 wlp108s0: renamed from wlan0

Revision history for this message
Manfred Hampl (m-hampl) said : 		#21

Let's hope that this was a unique incident that does not re-appear after the next reboot.