HP Pavilion 13-a110dx airplane mode on--no WiFi

Asked by cary cupka

Ubuntu 20.04.1 LTS installed and running from internal HD.

cary@cary-HP-Pavilion-13-x360-PC:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli g; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status || ubuntu-security-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for cary:
Hit:1 http://us.archive.ubuntu.com/ubuntu focal InRelease
Get:2 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:3 http://security.ubuntu.com/ubuntu focal-security InRelease [109 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [101 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 DEP-11 Metadata [264 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu focal-updates/universe i386 Packages [535 kB]
Get:7 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [723 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 DEP-11 Metadata [281 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 DEP-11 Metadata [2,468 B]
Get:10 http://us.archive.ubuntu.com/ubuntu focal-backports/universe amd64 DEP-11 Metadata [1,768 B]
Get:11 http://security.ubuntu.com/ubuntu focal-security/main amd64 DEP-11 Metadata [24.3 kB]
Get:12 http://security.ubuntu.com/ubuntu focal-security/universe amd64 DEP-11 Metadata [56.5 kB]
Fetched 2,213 kB in 1s (2,047 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version (3.4-1).
pciutils is already the newest version (1:3.6.4-1).
usbutils is already the newest version (1:012-2).
rfkill is already the newest version (2.34-0.1ubuntu9.1).
rfkill set to manually installed.
The following packages were automatically installed and are no longer required:
  libfprint-2-tod1 libllvm10
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  libhd21 libx86emu2
The following NEW packages will be installed:
  hwinfo libhd21 libx86emu2
0 upgraded, 3 newly installed, 0 to remove and 3 not upgraded.
Need to get 793 kB of archives.
After this operation, 3,498 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 libx86emu2 amd64 2.4-1 [45.5 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 libhd21 amd64 21.68-1 [729 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 hwinfo amd64 21.68-1 [18.0 kB]
Fetched 793 kB in 0s (1,893 kB/s)
Selecting previously unselected package libx86emu2:amd64.
(Reading database ... 182451 files and directories currently installed.)
Preparing to unpack .../libx86emu2_2.4-1_amd64.deb ...
Unpacking libx86emu2:amd64 (2.4-1) ...
Selecting previously unselected package libhd21:amd64.
Preparing to unpack .../libhd21_21.68-1_amd64.deb ...
Unpacking libhd21:amd64 (21.68-1) ...
Selecting previously unselected package hwinfo.
Preparing to unpack .../hwinfo_21.68-1_amd64.deb ...
Unpacking hwinfo (21.68-1) ...
Setting up libx86emu2:amd64 (2.4-1) ...
Setting up libhd21:amd64 (21.68-1) ...
Setting up hwinfo (21.68-1) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for libc-bin (2.31-0ubuntu9.1) ...
  *-network DISABLED
       description: Wireless interface
       product: Wireless 3160
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlo1
       version: 83
       serial: 34:e6:ad:18:33:e1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=5.8.0-34-generic firmware=17.3216344376.0 3160-17.ucode latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:49 memory:c1100000-c1101fff
  *-network
       description: Ethernet interface
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:04:00.0
       logical name: eno1
       version: 08
       serial: d0:bf:9c:9a:49:b9
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=5.8.0-34-generic duplex=full firmware=rtl8106e-2_0.0.1 04/23/13 ip=192.168.86.47 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:19 ioport:3000(size=256) memory:c1004000-c1004fff memory:c1000000-c1003fff
0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
lo Interface doesn't support scanning.

eno1 Interface doesn't support scanning.

wlo1 Interface doesn't support scanning : Network is down

cat: /etc/network/interfaces: No such file or directory
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS"
03:00.0 Network controller [0280]: Intel Corporation Wireless 3160 [8086:08b3] (rev 83)
 DeviceName: Intel Dual Band Wireless-AC 3160 802.11ac 1x1 WiFi + BT 4.0 Combo Adapter
 Subsystem: Intel Corporation Dual Band Wireless-AC 3160 [8086:0070]
--
04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller [10ec:8136] (rev 08)
 DeviceName: Realtek PCIe FE Family Controller
 Subsystem: Hewlett-Packard Company RTL810xE PCI Express Fast Ethernet controller [103c:2341]
 Kernel driver in use: r8169
 Kernel modules: r8169
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 048d:8350 Integrated Technology Express, Inc. ITE Device(8350)
Bus 001 Device 003: ID 06cb:014f Synaptics, Inc. Synaptics Touch Digitizer V04
Bus 001 Device 002: ID 04f2:b40e Chicony Electronics Co., Ltd HP Truevision HD camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
STATE CONNECTIVITY WIFI-HW WIFI WWAN-HW WWAN
connected full enabled disabled enabled enabled
H/W path Device Class Description
============================================================
                                  system HP Pavilion 13 x360 PC (J9J82UA
/0 bus 2341
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i3-5010U CPU
/0/4/6 memory 32KiB L1 cache
/0/4/7 memory 256KiB L2 cache
/0/4/8 memory 3MiB L3 cache
/0/5 memory 32KiB L1 cache
/0/15 memory 12GiB System Memory
/0/15/0 memory 4GiB SODIMM DDR3 Synchronous 16
/0/15/1 memory 8GiB SODIMM DDR3 Synchronous 16
/0/100 bridge Broadwell-U Host Bridge -OPI
/0/100/2 display HD Graphics 5500
/0/100/3 multimedia Broadwell-U Audio Controller
/0/100/14 bus Wildcat Point-LP USB xHCI Contr
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/3 multimedia HP Truevision HD
/0/100/14/0/4 input Synaptics Touch Digitizer V04
/0/100/14/0/5 input ITE Device(8350)
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/16 communication Wildcat Point-LP MEI Controller
/0/100/1b multimedia Wildcat Point-LP High Definitio
/0/100/1c bridge Wildcat Point-LP PCI Express Ro
/0/100/1c.1 bridge Wildcat Point-LP PCI Express Ro
/0/100/1c.1/0 generic RTS5227 PCI Express Card Reader
/0/100/1c.2 bridge Wildcat Point-LP PCI Express Ro
/0/100/1c.2/0 wlo1 network Wireless 3160
/0/100/1c.3 bridge Wildcat Point-LP PCI Express Ro
/0/100/1c.3/0 eno1 network RTL810xE PCI Express Fast Ether
/0/100/1f bridge Wildcat Point-LP LPC Controller
/0/100/1f.2 scsi0 storage Wildcat Point-LP SATA Controlle
/0/100/1f.2/0.0.0 /dev/sda disk 250GB Samsung SSD 850
/0/100/1f.2/0.0.0/1 volume 512MiB Windows FAT volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 232GiB Extended partition
/0/100/1f.2/0.0.0/2/5 /dev/sda5 volume 232GiB EXT4 volume
/0/100/1f.3 bus Wildcat Point-LP SMBus Controll
/1 power NP03043XL
/2 power OEM Define 5
Linux cary-HP-Pavilion-13-x360-PC 5.8.0-34-generic #37~20.04.2-Ubuntu SMP Thu Dec 17 14:53:00 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
sudo: updatedb: command not found
[ 0.000000] DMI: Hewlett-Packard HP Pavilion 13 x360 PC /2341, BIOS F.35 07/29/2016
[ 0.002568] Found optimal setting for mtrr clean up
[ 0.015907] found SMP MP-table at [mem 0x000fe1b0-0x000fe1bf]
[ 0.017286] No NUMA configuration found
[ 0.047906] SFI: Simple Firmware Interface v0.81 http://simplefirmware.org
[ 0.136164] APIC: Switch to symmetric I/O mode setup
[ 0.137490] Spectre V2 : Spectre v2 / SpectreRSB mitigation: Filling RSB on context switch
[ 0.137491] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.150000] usbcore: registered new interface driver usbfs
[ 0.150000] usbcore: registered new interface driver hub
[ 0.150000] usbcore: registered new device driver usb
[ 0.150000] pci_bus 0000:00: No busn resource found for root bus, will use [bus 00-ff]
[ 0.153352] pci 0000:02:00.0: [10ec:5227] type 00 class 0xff0000
[ 0.153380] pci 0000:02:00.0: reg 0x10: [mem 0xc1200000-0xc1200fff]
[ 0.153535] pci 0000:02:00.0: supports D1 D2
[ 0.153537] pci 0000:02:00.0: PME# supported from D1 D2 D3hot D3cold
[ 0.157562] clocksource: Switched to clocksource tsc-early
[ 0.386563] platform rtc_cmos: registered platform RTC device (no PNP device found)
[ 0.414695] i8042: PNP: No PS/2 controller found.
[ 0.437329] ima: No TPM chip found, activating TPM-bypass!
[ 0.437342] ima: No architecture policies found
[ 0.437799] RAS: Correctable Errors collector initialized.
[ 0.548115] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 0.637583] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 0.720901] rtsx_pci 0000:02:00.0: PCI->APIC IRQ transform: INT A -> IRQ 17
[ 0.722352] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.08
[ 0.722353] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.722354] usb usb1: Product: xHCI Host Controller
[ 0.722356] usb usb1: Manufacturer: Linux 5.8.0-34-generic xhci-hcd
[ 0.722357] usb usb1: SerialNumber: 0000:00:14.0
[ 0.722464] hub 1-0:1.0: USB hub found
[ 0.722746] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.08
[ 0.722748] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.722749] usb usb2: Product: xHCI Host Controller
[ 0.722750] usb usb2: Manufacturer: Linux 5.8.0-34-generic xhci-hcd
[ 0.722751] usb usb2: SerialNumber: 0000:00:14.0
[ 0.722829] hub 2-0:1.0: USB hub found
[ 0.746638] r8169 0000:04:00.0 eth0: RTL8106eus, d0:bf:9c:9a:49:b9, XID 509, IRQ 47
[ 0.782722] r8169 0000:04:00.0 eno1: renamed from eth0
[ 1.056851] usb 1-3: new high-speed USB device number 2 using xhci_hcd
[ 1.195346] Console: switching to colour frame buffer device 170x48
[ 1.289683] usb 1-3: New USB device found, idVendor=04f2, idProduct=b40e, bcdDevice=69.39
[ 1.289686] usb 1-3: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[ 1.289688] usb 1-3: Product: HP Truevision HD
[ 1.289689] usb 1-3: Manufacturer: Chicony Electronics Co., Ltd.
[ 1.416954] clocksource: Switched to clocksource tsc
[ 1.420896] usb 1-4: new full-speed USB device number 3 using xhci_hcd
[ 1.469618] systemd[1]: /lib/systemd/system/dbus.socket:5: ListenStream= references a path below legacy directory /var/run/, updating /var/run/dbus/system_bus_socket → /run/dbus/system_bus_socket; please update the unit file accordingly.
[ 1.573014] usb 1-4: New USB device found, idVendor=06cb, idProduct=014f, bcdDevice= 0.08
[ 1.573016] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.573018] usb 1-4: Product: Synaptics Touch Digitizer V04
[ 1.573019] usb 1-4: Manufacturer: SYNAPTICS
[ 1.597981] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro
[ 1.616638] lp: driver loaded but no devices found
[ 1.700866] usb 1-5: new full-speed USB device number 4 using xhci_hcd
[ 1.859203] usb 1-5: New USB device found, idVendor=048d, idProduct=8350, bcdDevice=10.13
[ 1.859206] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.859207] usb 1-5: Product: ITE Device(8350)
[ 1.859209] usb 1-5: Manufacturer: ITE Tech. Inc.
[ 1.995994] usbcore: registered new interface driver usbhid
[ 1.995995] usbhid: USB HID core driver
[ 2.126244] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[ 2.136380] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[ 2.160549] Intel(R) Wireless WiFi driver for Linux
[ 2.160652] iwlwifi 0000:03:00.0: PCI->APIC IRQ transform: INT A -> IRQ 18
[ 2.218344] iwlwifi 0000:03:00.0: loaded firmware version 17.3216344376.0 3160-17.ucode op_mode iwlmvm
[ 2.219050] iwlwifi 0000:03:00.0: Direct firmware load for iwl-debug-yoyo.bin failed with error -2
[ 2.276557] iwlwifi 0000:03:00.0: Detected Intel(R) Dual Band Wireless AC 3160, REV=0x164
[ 2.282949] iwlwifi 0000:03:00.0: reporting RF_KILL (radio disabled)
[ 2.282969] iwlwifi 0000:03:00.0: RF_KILL bit toggled to disable radio.
[ 2.297646] iwlwifi 0000:03:00.0: base HW address: 34:e6:ad:18:33:e1
[ 2.307905] fb0: switching to inteldrmfb from VESA VGA
[ 2.307980] Console: switching to colour dummy device 80x25
[ 2.310216] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 2.397326] Console: switching to colour frame buffer device 170x48
[ 2.478549] uvcvideo: Found UVC 1.00 device HP Truevision HD (04f2:b40e)
[ 2.536974] input: HP Truevision HD: HP Truevision as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/input/input3
[ 2.537069] usbcore: registered new interface driver uvcvideo
[ 2.570729] input: SYNAPTICS Synaptics Touch Digitizer V04 Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:06CB:014F.0001/input/input4
[ 2.594731] input: SYNAPTICS Synaptics Touch Digitizer V04 Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:06CB:014F.0001/input/input5
[ 2.597148] hid-generic 0003:06CB:014F.0001: input,hiddev0,hidraw0: USB HID v1.11 Mouse [SYNAPTICS Synaptics Touch Digitizer V04] on usb-0000:00:14.0-4/input0
[ 2.600897] hid-generic 0003:048D:8350.0002: hiddev1,hidraw1: USB HID v1.10 Device [ITE Tech. Inc. ITE Device(8350)] on usb-0000:00:14.0-5/input0
[ 2.667562] input: SYNAPTICS Synaptics Touch Digitizer V04 Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:06CB:014F.0001/input/input7
[ 2.669867] input: SYNAPTICS Synaptics Touch Digitizer V04 as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:06CB:014F.0001/input/input8
[ 2.672218] hid-multitouch 0003:06CB:014F.0001: input,hiddev0,hidraw0: USB HID v1.11 Mouse [SYNAPTICS Synaptics Touch Digitizer V04] on usb-0000:00:14.0-4/input0
[ 2.684275] iwlwifi 0000:03:00.0 wlo1: renamed from wlan0
[ 2.692735] intel_rapl_common: Found RAPL domain package
[ 2.692737] intel_rapl_common: Found RAPL domain core
[ 2.692738] intel_rapl_common: Found RAPL domain uncore
[ 2.692739] intel_rapl_common: Found RAPL domain dram
[ 2.699925] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card1/input10
[ 2.699981] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card1/input11
[ 3.530670] snd_hda_intel 0000:00:03.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 3.555865] input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.0/sound/card0/input12
[ 3.555922] input: HDA Intel HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.0/sound/card0/input13
[ 3.555974] input: HDA Intel HDMI HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:03.0/sound/card0/input14
[ 3.556030] input: HDA Intel HDMI HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:03.0/sound/card0/input15
[ 3.556074] input: HDA Intel HDMI HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:03.0/sound/card0/input16
[ 3.598426] audit: type=1400 audit(1610159225.669:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ippusbxd" pid=538 comm="apparmor_parser"
[ 15.190712] audit: type=1107 audit(1610159237.261:50): pid=597 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.7" pid=1390 label="snap.snap-store.ubuntu-software" peer_pid=601 peer_label="unconfined"
[ 15.984703] audit: type=1107 audit(1610159238.053:51): pid=597 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.10" pid=1390 label="snap.snap-store.ubuntu-software" peer_pid=635 peer_label="unconfined"
[ 15.985368] audit: type=1107 audit(1610159238.057:52): pid=597 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.10" pid=1390 label="snap.snap-store.ubuntu-software" peer_pid=635 peer_label="unconfined"
[ 19.448900] audit: type=1107 audit(1610159241.521:56): pid=597 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.10" pid=1390 label="snap.snap-store.ubuntu-software" peer_pid=635 peer_label="unconfined"
[ 19.449297] audit: type=1107 audit(1610159241.521:57): pid=597 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.10" pid=1390 label="snap.snap-store.ubuntu-software" peer_pid=635 peer_label="unconfined"
 Release Date: 07/29/2016
 Manufacturer: Hewlett-Packard
 Product Name: HP Pavilion 13 x360 PC
 Serial Number: 5CD5141GRF
 Manufacturer: Hewlett-Packard
 Product Name: 2341
 Serial Number: PEYHT008J8I1F0
 Manufacturer: Hewlett-Packard
 Serial Number: Chassis Serial Number
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
 Manufacturer: PKI/Kingston
 Serial Number: 98065800
 Manufacturer: Samsung
 Serial Number: 21670410
 Manufacturer: 33354
 Manufacture Date: ManufDate
 Serial Number: DummySerialNumber
 Manufacturer: OEM Define 2
 Serial Number: OEM Define 3
lo no wireless extensions.

eno1 no wireless extensions.

wlo1 IEEE 802.11 ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off
          Retry short limit:7 RTS thr:off Fragment thr:off
          Power Management:on

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
cat: /var/lib/NetworkManager/NetworkManager.state: Permission denied
07: PCI 300.0: 0282 WLAN controller
  [Created at pci.386]
  Unique ID: S6TQ.2yQqgPCZNT6
  Parent ID: hoOk.lQ3io9jroF0
  SysFS ID: /devices/pci0000:00/0000:00:1c.2/0000:03:00.0
  SysFS BusID: 0000:03:00.0
  Hardware Class: network
  Device Name: "Intel Dual Band Wireless-AC 3160 802.11ac 1x1 WiFi + BT 4.0 Combo Adapter"
  Model: "Intel Dual Band Wireless-AC 3160"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x08b3 "Wireless 3160"
  SubVendor: pci 0x8086 "Intel Corporation"
  SubDevice: pci 0x0070 "Dual Band Wireless-AC 3160"
  Revision: 0x83
  Driver: "iwlwifi"
  Driver Modules: "iwlwifi"
  Device File: wlo1
  Features: WLAN
  Memory Range: 0xc1100000-0xc1101fff (rw,non-prefetchable)
  IRQ: 49 (21 events)
  HW Address: 34:e6:ad:18:33:e1
  Permanent HW Address: 34:e6:ad:18:33:e1
  Link detected: no
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472 5.18 5.2 5.22 5.24 5.26 5.28 5.3 5.32 5.5 5.52 5.54 5.56 5.58 5.6 5.62 5.64 5.66 5.68 5.7
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v00008086d000008B3sv00008086sd00000070bc02sc80i00"
  Driver Info #0:
    Driver Status: iwlwifi is active
    Driver Activation Cmd: "modprobe iwlwifi"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #22 (PCI bridge)

19: PCI 400.0: 0200 Ethernet controller
  [Created at pci.386]
  Unique ID: wcdH.nzLbow+eT92
  Parent ID: Z7uZ.nFyBmIyFs01
  SysFS ID: /devices/pci0000:00/0000:00:1c.3/0000:04:00.0
  SysFS BusID: 0000:04:00.0
  Hardware Class: network
  Device Name: "Realtek PCIe FE Family Controller"
  Model: "Realtek RTL810xE PCI Express Fast Ethernet controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8136 "RTL810xE PCI Express Fast Ethernet controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x2341
  Revision: 0x08
  Driver: "r8169"
  Driver Modules: "r8169"
  Device File: eno1
  I/O Ports: 0x3000-0x3fff (rw)
  Memory Range: 0xc1004000-0xc1004fff (rw,non-prefetchable)
  Memory Range: 0xc1000000-0xc1003fff (rw,non-prefetchable)
  IRQ: 19 (no events)
  HW Address: d0:bf:9c:9a:49:b9
  Permanent HW Address: d0:bf:9c:9a:49:b9
  Link detected: yes
  Module Alias: "pci:v000010ECd00008136sv0000103Csd00002341bc02sc00i00"
  Driver Info #0:
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #14 (PCI bridge)
root 601 0.0 0.1 338436 21564 ? Ssl 21:27 0:00 /usr/sbin/NetworkManager --no-daemon
root 626 0.0 0.1 39328 20180 ? Ss 21:27 0:00 /usr/bin/python3 /usr/bin/networkd-dispatcher --run-startup-triggers
root 646 0.0 0.0 13688 4988 ? Ss 21:27 0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
cary 4693 0.0 0.0 9040 2668 pts/0 S+ 21:40 0:00 grep --color=auto -E wpa|icd|etwork

Command 'netstat' not found, but can be installed with:

sudo apt install net-tools

# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "resolvectl status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs must not access this file directly, but only through the
# symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a different way,
# replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 127.0.0.53
options edns0 trust-ad
search lan
total 131596
4849665 drwxr-xr-x 4 root root 4096 Jan 7 15:17 .
      2 drwxr-xr-x 20 root root 4096 Jan 7 15:02 ..
4849669 -rw-r--r-- 1 root root 237773 Jul 9 2020 config-5.4.0-42-generic
4849971 -rw-r--r-- 1 root root 248291 Dec 17 09:37 config-5.8.0-34-generic
      1 drwx------ 2 root root 4096 Dec 31 1969 efi
4849667 drwxr-xr-x 4 root root 4096 Jan 7 15:17 grub
4849670 lrwxrwxrwx 1 root root 27 Jan 7 15:08 initrd.img -> initrd.img-5.8.0-34-generic
4849674 -rw-r--r-- 1 root root 49990139 Jan 7 15:15 initrd.img-5.4.0-42-generic
4849672 -rw-r--r-- 1 root root 52049638 Jan 7 15:17 initrd.img-5.8.0-34-generic
4849671 lrwxrwxrwx 1 root root 27 Jan 7 15:00 initrd.img.old -> initrd.img-5.4.0-42-generic
4849675 -rw-r--r-- 1 root root 182704 Aug 18 06:46 memtest86+.bin
4849976 -rw-r--r-- 1 root root 184380 Aug 18 06:46 memtest86+.elf
4849977 -rw-r--r-- 1 root root 184884 Aug 18 06:46 memtest86+_multiboot.bin
4849668 -rw------- 1 root root 4738430 Jul 9 2020 System.map-5.4.0-42-generic
4849969 -rw------- 1 root root 5515823 Dec 17 09:37 System.map-5.8.0-34-generic
4849974 lrwxrwxrwx 1 root root 24 Jan 7 15:08 vmlinuz -> vmlinuz-5.8.0-34-generic
4849679 -rw-r--r-- 1 root root 11662080 Jul 31 12:43 vmlinuz-5.4.0-42-generic
4849972 -rw------- 1 root root 9716640 Dec 17 09:41 vmlinuz-5.8.0-34-generic
4849973 lrwxrwxrwx 1 root root 24 Jan 7 15:08 vmlinuz.old -> vmlinuz-5.4.0-42-generic
ubuntu-support-status: command not found
1668 packages installed, of which:
1597 receive package updates with LTS until 4/2025
  70 could receive security updates with ESM Apps until 4/2030
   1 package is no longer available for download

Packages that are not available for download may be left over from a
previous release of Ubuntu, may have been installed directly from a
.deb file, or are from a source which has been disabled.
For more information on the packages, run 'ubuntu-security-status
--unavailable'.

Enable Extended Security Maintenance (ESM Apps) to get 1 security
update (so far) and enable coverage of 70 packages.

Enable ESM Apps with: ua enable esm-apps
--2021-01-08 21:40:29-- https://pci-ids.ucw.cz/v2.2/pci.ids.bz2
Resolving pci-ids.ucw.cz (pci-ids.ucw.cz)... 46.255.230.98, 2a00:da80:fff0:2::2
Connecting to pci-ids.ucw.cz (pci-ids.ucw.cz)|46.255.230.98|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 270457 (264K) [application/x-bzip2]
Saving to: ‘/usr/share/misc/pci.ids.new’

/usr/share/misc/pci 100%[===================>] 264.12K 524KB/s in 0.5s

2021-01-08 21:40:31 (524 KB/s) - ‘/usr/share/misc/pci.ids.new’ saved [270457/270457]

Done.
sudo: update-usbids: command not found
Module Size Used by
nls_iso8859_1 16384 1
snd_hda_codec_hdmi 61440 1
hid_sensor_rotation 20480 0
hid_sensor_magn_3d 20480 1
hid_sensor_incl_3d 20480 0
hid_sensor_accel_3d 20480 1
hid_sensor_gyro_3d 20480 0
hid_sensor_trigger 20480 10 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
industrialio_triggered_buffer 16384 1 hid_sensor_trigger
kfifo_buf 16384 1 industrialio_triggered_buffer
hid_sensor_iio_common 20480 6 hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
hid_sensor_custom 24576 0
industrialio 77824 10 industrialio_triggered_buffer,hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_incl_3d,kfifo_buf,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation
hid_sensor_hub 24576 8 hid_sensor_gyro_3d,hid_sensor_trigger,hid_sensor_iio_common,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_magn_3d,hid_sensor_rotation,hid_sensor_custom
intel_rapl_msr 20480 0
snd_hda_codec_realtek 126976 1
snd_hda_codec_generic 81920 1 snd_hda_codec_realtek
ledtrig_audio 16384 1 snd_hda_codec_generic
snd_hda_intel 53248 4
snd_intel_dspcfg 24576 1 snd_hda_intel
snd_hda_codec 139264 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
hid_multitouch 28672 0
snd_hda_core 94208 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hwdep 20480 1 snd_hda_codec
mei_hdcp 24576 0
hid_generic 16384 0
snd_pcm 114688 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 1 snd_seq_midi
intel_rapl_common 28672 1 intel_rapl_msr
uvcvideo 98304 0
x86_pkg_temp_thermal 20480 0
intel_powerclamp 20480 0
coretemp 20480 0
input_leds 16384 0
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
crct10dif_pclmul 16384 1
serio_raw 20480 0
ghash_clmulni_intel 16384 0
videobuf2_vmalloc 20480 1 uvcvideo
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 40960 2 snd_seq,snd_pcm
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_common 53248 2 videobuf2_v4l2,uvcvideo
aesni_intel 372736 0
crypto_simd 16384 1 aesni_intel
iwlmvm 393216 0
mac80211 905216 1 iwlmvm
cryptd 24576 2 crypto_simd,ghash_clmulni_intel
glue_helper 16384 1 aesni_intel
rapl 20480 0
libarc4 16384 1 mac80211
intel_cstate 20480 0
videodev 237568 3 videobuf2_v4l2,uvcvideo,videobuf2_common
i915 2195456 27
mc 57344 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
snd 94208 19 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi
iwlwifi 352256 1 iwlmvm
video 49152 1 i915
joydev 24576 0
drm_kms_helper 217088 1 i915
mac_hid 16384 0
cfg80211 778240 3 iwlmvm,iwlwifi,mac80211
cec 53248 2 drm_kms_helper,i915
mei_me 40960 1
soundcore 16384 1 snd
rc_core 57344 1 cec
i2c_algo_bit 16384 1 i915
mei 106496 3 mei_hdcp,mei_me
fb_sys_fops 16384 1 drm_kms_helper
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
usbhid 57344 0
hid 135168 4 usbhid,hid_multitouch,hid_sensor_hub,hid_generic
sch_fq_codel 20480 2
parport_pc 45056 0
ppdev 24576 0
lp 20480 0
parport 65536 3 parport_pc,lp,ppdev
drm 552960 9 drm_kms_helper,i915
ip_tables 32768 0
x_tables 45056 1 ip_tables
autofs4 45056 2
rtsx_pci_sdmmc 28672 0
crc32_pclmul 16384 0
lpc_ich 24576 0
i2c_i801 32768 0
i2c_smbus 20480 1 i2c_i801
psmouse 155648 0
ahci 40960 2
libahci 36864 1 ahci
r8169 77824 0
realtek 24576 1
rtsx_pci 81920 1 rtsx_pci_sdmmc
xhci_pci 20480 0
xhci_pci_renesas 20480 1 xhci_pci

Question information

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Ubuntu gnome-nettool Edit question
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Revision history for this message
Manfred Hampl (m-hampl) said :
#1

What is the problem, please?

"airplane mode on--no WiFi"

This is the meaning of airplane mode. If you switch airplane mode on, this switches off all radiating devices (GSM, Wifi, Bluetooth).

Revision history for this message
cary cupka (carycu) said :
#2

Thank you m-hampl for kindly responding to my (rather poorly stated) question.

My problem with this new installation of Ubuntu is perhaps best stated in 2017 at https://askubuntu.com/questions/965595/why-does-airplane-mode-keep-toggling-on-my-hp-laptop-in-ubuntu-18-04 .

>> ..."Airplane Mode" is automatically activated on boot for many HP laptops, when the screen is tilted sideways, or when the lid is opened/closed. The following is a fix for HP laptops running Linux and using the gnome shell.<<

I'm experiencing the "automatically activated on boot" problem, and my F12/fn key that is designated as a hardware airplane mode switch is not functioning. Unlike "Antoine's problem," WiFi setting dialog box is "airplane mode ON" and the airplane mode soft toggle switch is unavailable (grayed out).

I followed the "Systemd Method". Terminal seemed satisfied with my attempt, and no joy after reboot. (I'm really parroting helplessly.) I also tried to write the recommended script. Learned just enough about scripts to be dangerous, and couldn't confirm I saved the .sh file to the right folder (Computer/Bin is it?). No joy anyway.

Revision history for this message
Bernard Stafford (bernard010) said :
#3

If you briefly hold down f12 does it start WiFi and stay on ?

Revision history for this message
cary cupka (carycu) said :
#4

Hi Bernard010. Holding down [fn] + [f12] has no effect. Same conditions as previously reported.

Revision history for this message
cary cupka (carycu) said :
#5

I'm experiencing a new symptom. The last two times I've powered down the machine I get the following message:

[1520.302832] reboot: System halted

I don't know if the numbers are the same each time. The only thing I can do is a hard power off with the hardware switch.

Revision history for this message
cary cupka (carycu) said :
#6

Hi Bernard010. Sorry. You asked a specific question and I answered poorly. The answer is no.

It seems that the [f12] key functions as typical. When I briefly press the [f12] key on this web page in Firefox the developer's tools toggles. This is the Web Developers, Toggle Tools function that is accessed by [shift] + [ctrl] + [i] keys in Firefox.

Regarding the *reboot: System halted* symptom, the numbers in square brackets change each time I use the Power off/ Log out function.

Revision history for this message
Manfred Hampl (m-hampl) said :
#7

Short explanation, probably not helpful at all:
The numbers in square brackets in front of such message are the elapsed time since booting (in seconds).

The question now is: Why does the system no more power off?
Did you update to a new version of the kernel recently?
If yes, then you could try booting into an older kernel version to check whether this has an effect.

Revision history for this message
cary cupka (carycu) said :
#8

Thanks for your patience m-hampl.

I found how to get kernel version. uname -r reported that it is 5.8.0-38-generic.

As I was checking for version number I was offered an automatic update that included a kernel update of the same version (curiously). I let it do the update then selected restart. The machine restarted no problem. No change in Airplane mode lock-out.

ALSO. I recall when booting Old windows 10 machine from a USB Ubuntu, the touch screen worked . Now it doesn't after installing Ubuntu on hard drive.

ALSO. I had to play around with the F6 options to get the Ubuntu USB to boot. I can't remember what finally worked but I could find out if you thought it relevant.

I'm going to try to reboot now and see if it works as good as restart did. Will also look for tutorial on how to boot from a older kernel.

Revision history for this message
cary cupka (carycu) said :
#9

>> ALSO. I had to play around with the F6 options to get the Ubuntu USB to boot. I can't remember what finally worked but I could
>> find out if you thought it relevant.
The F6 option I had to use to get the USB Ubuntu trial to boot was: ACPI=off. The Linux kernel for the USB Ubuntu was 5.4.0-42-generic.

>> I'm going to try to reboot now and see if it works as good as restart did. Will also look for tutorial on how to boot from a older
>> kernel.
Shutdown with USB Ubuntu hung as from hard drive Ubuntu but produced the following error messages:
[314.936111] sd-umoun [4822]: Failed to unmount /oldroot: Device or resource busy
[314.936736] sd-umoun [4823]: Failed to unmount /oldroot/dev/pts: Device or resource busy
[314.937489] sd-umoun [4824]: Failed to unmount /oldroot/dev: Device or resource busy
[314.938631) shutdown[1] : Could not detach loopback /dev/loop0: Device or resource busy
[314.939248] shutdown[1] : Failed to finalize file systems, loop devices, ignoring
[315.504971] reboot: System halted

Revision history for this message
cary cupka (carycu) said :
#10

Okay. Finally some progress.

I found an old review of my HP Pavilion x360 that said:
"I plugged in a USB disc drive and had no problems booting an Ubuntu 14.04 LiveDVD. The keyboard, touchpad, and WiFi all worked without any modifications — although touch input didn’t work out of the box."
https://liliputing.com/2014/08/hp-pavilion-x360-convertible-notebook-review.html

I used disk to reformat my USB and installed a bootable Ubuntu 14.04. Plugged it into my HP x360 and it booted up without any other interaction. Everything worked including touch screen input. Shutdown without any problem.

So I wonder, the 14.04 kernel I booted with was 4.4.0-142-generic. Is there an advantage to trying to revert the 20.04 kernel to 4.4.0-142 like you suggested? If so, how do I do that without paying $11 for Ukuu just for a trial? Otherwise maybe I just go with Ubuntu 14.04 on my notebook and 20.04 on my desktop. Ugh...

Revision history for this message
Manfred Hampl (m-hampl) said :
#11

Ubuntu 14.04 is not supported any more. It does not make any sense to go back to that obsolete release.
And please don't confuse kernel versions 4.4.0-* and 5.4.0-*

Revision history for this message
cary cupka (carycu) said :
#12

I don't think I'm confused:
https://git.kernel.org/pub/scm/linux/kernel/git/stable/linux.git/tag/?h=v4.4.142

Just ignorant and asking for help...

Revision history for this message
Manfred Hampl (m-hampl) said :
#13

Quote
4849674 -rw-r--r-- 1 root root 49990139 Jan 7 15:15 initrd.img-5.4.0-42-generic
4849672 -rw-r--r-- 1 root root 52049638 Jan 7 15:17 initrd.img-5.8.0-34-generic
End of quote

In your Ubuntu 20.04 system, if you press the left shift key early during boot you will see the grub menu, and that allows via "advanced options" to select the previous version of the kernel which is 5.4.0-34

Revision history for this message
cary cupka (carycu) said :
#14

Oh. Something happened then-- between the quoted parameters and now.

Let me start from the beginning to clarify:
> This is a fresh switch from MSwin to Ubuntu on 7JAN
> I determined yesterday that the bootable USB I used to try Ubuntu had Linux 5.4.0-42
> Airplane Mode problem was experienced on first try (7JAN)
>> Shutdown problem was not experienced on first try.
>> First try was presumably with Linux 5.4.0-42
> Airplane mode problem is what I want to fix.
>> I want WiFi bad enough to use an unsupported version of Ubuntu i.e. 14.04
> I had to use [Esc] key to get "advanced options"
> The currently installed Linux version is 5.8.0-38-generic
> the reversionary Linux offered is 5.8.0-36-generic
> "Reboot : System halted" problem on shutdown persists with kernel 5.8.0-36 booted

Here's what I'm asking now:
>Is it absurd for my level of ignorance to attempt a custom kernel?
>>Can I have my WiFi and eat Snaps too?

IF:
> the Airplane mode and ACPI problem is exclusively a kernel conflict, and
> I know Ubuntu 14.04 with Linux 4.4.0-142 works for my machine,
THEN:
> is there help available with https://www.maketecheasier.com/build-custom-kernel-ubuntu/

Otherwise I just call "Problem Solved" and live with an older unsupported Ubuntu version. I would be in the same unsupported position (though perhaps happier) with a custom kernel. Right?

Thanks for your help.

Revision history for this message
cary cupka (carycu) said :
#15

Yes. I am conflating Ubuntu version and kernel version. Is it possible/prudent to run a current LTS Ubuntu with a very old Linux kernel version?

Revision history for this message
Bernard Stafford (bernard010) said :
#18

No, That might cause a conflict or even a kernel panic. Each OS or LTS is designed around which kernel is current at the time. Due to many changing variables, new programs, hardware, etc.

Can you help with this problem?

Provide an answer of your own, or ask cary cupka for more information if necessary.

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