Ubuntu
gnome-nettool package

HP laptop RTL810xE PCI Express Fast Ethernet controller shows network unclaimed

Asked by Daljit singh

first of all, I am a new linux user and my understanding is limited.

I am facing a problem with my ethernet controller. My wired connection is not working, though wifi and bluetooth are working fine.

when i run "sudo lshw -c network"

I get below output:

 *-network
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlo1
       version: 01
       serial: 90:4c:e5:58:81:50
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=5.3.0-42-generic firmware=N/A ip=192.168.43.86 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:17 memory:d6400000-d640ffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:d2404000-d2404fff memory:d2400000-d2403fff

Tried many solutions mentioned in different blogs and forums but nothing seems to be working for me.

Also tried this -> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/678163

Seems like my kernel version and driver are not compatible.

Please help me fix this issue.

Question information

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Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

Please follow https://help.ubuntu.com/community/WirelessTroubleshootingProcedure and paste the output of step 2 into this question document

please also add the output of the commands

lspci -nn | grep RTL810xE
modinfo r8169 | grep 8136

(reference: https://askubuntu.com/questions/1195475/ethernet-controllers-not-working-realtek-rtl810xe-realtek-rtl8111 )

Revision history for this message
Daljit singh (daljits) said : 		#2

daljit@daljit-hp-dv4:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli g; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for daljit:
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Reading package lists... Done
W: GPG error: http://ppa.launchpad.net/atareao/telegram/ubuntu bionic InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 6A9653F936FD5529
E: The repository 'http://ppa.launchpad.net/atareao/telegram/ubuntu bionic InRelease' is not signed.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
Reading package lists... Done
Building dependency tree
Reading state information... Done
usbutils is already the newest version (1:007-4build1).
usbutils set to manually installed.
grep is already the newest version (3.1-2build1).
pciutils is already the newest version (1:3.5.2-1ubuntu1.1).
pciutils set to manually installed.
rfkill is already the newest version (2.31.1-0.4ubuntu3.6).
rfkill set to manually installed.
The following additional packages will be installed:
  libhd21 libx86emu1
The following NEW packages will be installed:
  hwinfo libhd21 libx86emu1
0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
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  *-network
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlo1
       version: 01
       serial: 90:4c:e5:58:81:50
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=5.3.0-42-generic firmware=N/A ip=192.168.0.101 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:17 memory:d6400000-d640ffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:d2404000-d2404fff memory:d2400000-d2403fff
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
3: hp-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no
4: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
tun0 Interface doesn't support scanning.

lo Interface doesn't support scanning.

                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    ESSID:"NO_NETWORK"
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:"Password le Bhikari"
                    Channel:7
                    Frequency:2.442 GHz (Channel 7)
                    ESSID:"owais"
# interfaces(5) file used by ifup(8) and ifdown(8)

# The loopback network interface
auto lo
iface lo inet loopback

# The primary network interface
#auto eth0
#iface eth0 inet dhcp

#auto eth1
#iface eth1 inet dhcp
#

auto enp8s0
iface enp8s0 inet dhcp
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.4 LTS"
02:00.0 Network controller [0280]: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)
 Subsystem: Hewlett-Packard Company U98Z062.12 802.11bgn Wireless Half-size Mini PCIe Card [103c:3040]
 Kernel driver in use: ath9k
--
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller [10ec:8136] (rev 04)
 Subsystem: Hewlett-Packard Company RTL810xE PCI Express Fast Ethernet controller [103c:140a]
03:00.1 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5288 PCI Express Card Reader [10ec:5288] (rev 01)
 Subsystem: Hewlett-Packard Company RTS5288 PCI Express Card Reader [103c:140a]
Bus 002 Device 005: ID 090c:137b Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.)
Bus 002 Device 004: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 002 Device 003: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 03f0:231d Hewlett-Packard Broadcom 2070 Bluetooth Combo
Bus 001 Device 003: ID 138a:0005 Validity Sensors, Inc. VFS301 Fingerprint Reader
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
STATE CONNECTIVITY WIFI-HW WIFI WWAN-HW WWAN
connected (site only) limited enabled enabled enabled enabled
H/W path Device Class Description
===============================================================
                                     system HP Pavilion dv4 Notebook PC
/0 bus 140A
/0/0 memory 1MiB BIOS
/0/4 memory 8GiB System Memory
/0/4/0 memory 4GiB SODIMM DDR3 Synchronous
/0/4/1 memory 4GiB SODIMM DDR3 Synchronous
/0/d processor Intel(R) Core(TM) i5 CPU
/0/d/e memory 3MiB L3 cache
/0/d/10 memory 256KiB L2 cache
/0/d/11 memory 32KiB L1 cache
/0/f memory 32KiB L1 cache
/0/100 bridge Core Processor DRAM Controll
/0/100/2 display Core Processor Integrated Gr
/0/100/16 communication 5 Series/3400 Series Chipset
/0/100/1a bus 5 Series/3400 Series Chipset
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1a/1/1/4 generic VFS301 Fingerprint Reader
/0/100/1a/1/1/5 communication HP Integrated Module
/0/100/1b multimedia 5 Series/3400 Series Chipset
/0/100/1c bridge 5 Series/3400 Series Chipset
/0/100/1c.1 bridge 5 Series/3400 Series Chipset
/0/100/1c.1/0 wlo1 network AR9285 Wireless Network Adap
/0/100/1c.2 bridge 5 Series/3400 Series Chipset
/0/100/1c.2/0 network RTL810xE PCI Express Fast Et
/0/100/1c.2/0.1 scsi6 generic RTS5288 PCI Express Card Rea
/0/100/1c.2/0.1/0.0.0 /dev/sdb disk xD/SD/M.S.
/0/100/1c.2/0.1/0.0.0/0 /dev/sdb disk
/0/100/1c.2/0.2 generic RTS5288 PCI Express Card Rea
/0/100/1c.3 bridge 5 Series/3400 Series Chipset
/0/100/1d bus 5 Series/3400 Series Chipset
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1d/1/1/1 input USB Optical Mouse
/0/100/1d/1/1/2 input Dell USB Keyboard
/0/100/1d/1/1/5 multimedia HP Webcam
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge HM55 Chipset LPC Interface C
/0/100/1f.2 storage 5 Series/3400 Series Chipset
/0/100/1f.3 bus 5 Series/3400 Series Chipset
/0/100/1f.6 generic 5 Series/3400 Series Chipset
/0/101 bridge Core Processor QuickPath Arc
/0/102 bridge Core Processor QuickPath Arc
/0/103 bridge Core Processor QPI Link 0
/0/104 bridge 1st Generation Core i3/5/7 P
/0/105 bridge 1st Generation Core i3/5/7 P
/0/106 bridge 1st Generation Core i3/5/7 P
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 240GB WDC WDS240G2G0A-
/0/1/0.0.0/1 /dev/sda1 volume 223GiB EXT4 volume
/0/2 scsi5 storage
/0/2/0.0.0 /dev/cdrom disk CDDVDW TS-L633N
/1 power EV06047
Linux daljit-hp-dv4 5.3.0-42-generic #34~18.04.1-Ubuntu SMP Fri Feb 28 13:42:26 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] DMI: Hewlett-Packard HP Pavilion dv4 Notebook PC/140A, BIOS F.0F 01/07/2011
[ 0.016449] No NUMA configuration found
[ 0.128990] APIC: Switch to symmetric I/O mode setup
[ 0.149573] Spectre V2 : Spectre v2 / SpectreRSB mitigation: Filling RSB on context switch
[ 0.149573] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.304034] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.784008] pci 0000:02:00.0: [168c:002b] type 00 class 0x028000
[ 0.784056] pci 0000:02:00.0: reg 0x10: [mem 0xd6400000-0xd640ffff 64bit]
[ 0.784239] pci 0000:02:00.0: supports D1
[ 0.784240] pci 0000:02:00.0: PME# supported from D0 D1 D3hot
[ 0.797970] usbcore: registered new interface driver usbfs
[ 0.797970] usbcore: registered new interface driver hub
[ 0.797970] usbcore: registered new device driver usb
[ 0.807240] clocksource: Switched to clocksource tsc-early
[ 0.952303] pnp: PnP ACPI: found 8 devices
[ 0.978925] pci 0000:00:1a.0: quirk_usb_early_handoff+0x0/0x6a0 took 18415 usecs
[ 0.998921] pci 0000:00:1d.0: quirk_usb_early_handoff+0x0/0x6a0 took 19501 usecs
[ 1.785392] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input1
[ 1.785403] ACPI: Lid Switch [LID0]
[ 1.853261] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.03
[ 1.853264] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.853266] usb usb1: Product: EHCI Host Controller
[ 1.853268] usb usb1: Manufacturer: Linux 5.3.0-42-generic ehci_hcd
[ 1.853270] usb usb1: SerialNumber: 0000:00:1a.0
[ 1.853633] hub 1-0:1.0: USB hub found
[ 1.873186] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.03
[ 1.873189] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.873191] usb usb2: Product: EHCI Host Controller
[ 1.873193] usb usb2: Manufacturer: Linux 5.3.0-42-generic ehci_hcd
[ 1.873195] usb usb2: SerialNumber: 0000:00:1d.0
[ 1.873752] hub 2-0:1.0: USB hub found
[ 1.903822] RAS: Correctable Errors collector initialized.
[ 1.915613] ima: No TPM chip found, activating TPM-bypass!
[ 1.915629] No architecture policies found
[ 2.189081] usb 1-1: new high-speed USB device number 2 using ehci-pci
[ 2.209123] usb 2-1: new high-speed USB device number 2 using ehci-pci
[ 2.218026] usb 1-1: New USB device found, idVendor=8087, idProduct=0020, bcdDevice= 0.00
[ 2.218029] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.218452] hub 1-1:1.0: USB hub found
[ 2.237637] usb 2-1: New USB device found, idVendor=8087, idProduct=0020, bcdDevice= 0.00
[ 2.237640] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.237899] hub 2-1:1.0: USB hub found
[ 2.347740] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 2.362809] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 2.505085] usb 1-1.4: new full-speed USB device number 3 using ehci-pci
[ 2.525078] usb 2-1.1: new low-speed USB device number 3 using ehci-pci
[ 2.614913] usb 1-1.4: New USB device found, idVendor=138a, idProduct=0005, bcdDevice= c.90
[ 2.614917] usb 1-1.4: New USB device strings: Mfr=0, Product=0, SerialNumber=1
[ 2.614920] usb 1-1.4: SerialNumber: 28032426d801
[ 2.637288] usb 2-1.1: New USB device found, idVendor=093a, idProduct=2510, bcdDevice= 1.00
[ 2.637292] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.637295] usb 2-1.1: Product: USB Optical Mouse
[ 2.637298] usb 2-1.1: Manufacturer: PixArt
[ 2.647240] usbcore: registered new interface driver usbhid
[ 2.647241] usbhid: USB HID core driver
[ 2.649983] input: PixArt USB Optical Mouse as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:093A:2510.0001/input/input6
[ 2.650162] hid-generic 0003:093A:2510.0001: input,hidraw0: USB HID v1.11 Mouse [PixArt USB Optical Mouse] on usb-0000:00:1d.0-1.1/input0
[ 2.653037] clocksource: Switched to clocksource tsc
[ 2.693118] usb 1-1.5: new full-speed USB device number 4 using ehci-pci
[ 2.717079] usb 2-1.2: new low-speed USB device number 4 using ehci-pci
[ 2.805790] usb 1-1.5: New USB device found, idVendor=03f0, idProduct=231d, bcdDevice= 3.06
[ 2.805794] usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.805797] usb 1-1.5: Product: HP Integrated Module
[ 2.805800] usb 1-1.5: Manufacturer: Broadcom Corp
[ 2.831886] usb 2-1.2: New USB device found, idVendor=413c, idProduct=2003, bcdDevice= 3.07
[ 2.831890] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.831893] usb 2-1.2: Product: Dell USB Keyboard
[ 2.831896] usb 2-1.2: Manufacturer: Dell
[ 2.836004] input: Dell Dell USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:413C:2003.0002/input/input7
[ 2.893335] hid-generic 0003:413C:2003.0002: input,hidraw1: USB HID v1.10 Keyboard [Dell Dell USB Keyboard] on usb-0000:00:1d.0-1.2/input0
[ 2.973082] usb 2-1.5: new high-speed USB device number 5 using ehci-pci
[ 3.008774] usb 2-1.5: New USB device found, idVendor=090c, idProduct=137b, bcdDevice= 3.04
[ 3.008779] usb 2-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3.008782] usb 2-1.5: Product: HP Webcam
[ 3.008784] usb 2-1.5: Manufacturer: Image Processor
[ 3.008787] usb 2-1.5: SerialNumber: SMI001
[ 3.059594] sdhci-pci 0000:03:00.2: SDHCI controller found [10ec:5288] (rev 1)
[ 3.403109] ata1.00: ACPI cmd ef/10:02:00:00:00:a0 (SET FEATURES) rejected by device (Stat=0x51 Err=0x04)
[ 3.410365] ata1.00: ACPI cmd ef/10:02:00:00:00:a0 (SET FEATURES) rejected by device (Stat=0x51 Err=0x04)
[ 4.076723] ata6.00: ACPI cmd ef/10:02:00:00:00:b0 (SET FEATURES) succeeded
[ 4.125284] ata6.00: ACPI cmd ef/10:02:00:00:00:b0 (SET FEATURES) succeeded
[ 4.682858] Console: switching to colour frame buffer device 128x48
[ 5.488167] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 5.538654] lp: driver loaded but no devices found
[ 6.796064] ene_ir: Firmware regs: c0 01
[ 6.930490] fb0: switching to inteldrmfb from VESA VGA
[ 6.931225] Console: switching to colour dummy device 80x25
[ 6.940605] lis3lv02d: 8 bits sensor found
[ 7.028201] snd_hda_intel 0000:00:1b.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 7.056367] Console: switching to colour frame buffer device 160x48
[ 7.078924] lpc_ich: Resource conflict(s) found affecting gpio_ich
[ 7.102328] intel ips 0000:00:1f.6: CPU TDP doesn't match expected value (found 25, expected 29)
[ 7.113175] input: HDA Intel MID Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 7.113262] input: HDA Intel MID Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input13
[ 7.113347] input: HDA Intel MID SPDIF as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14
[ 7.113428] input: HDA Intel MID HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input15
[ 7.122778] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[ 7.128138] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[ 7.278105] usbcore: registered new interface driver btusb
[ 7.316896] ath: phy0: Enable LNA combining
[ 7.319497] ath: phy0: ASPM enabled: 0x43
[ 7.319501] ath: EEPROM regdomain: 0x6a
[ 7.319502] ath: EEPROM indicates we should expect a direct regpair map
[ 7.319506] ath: Country alpha2 being used: 00
[ 7.319507] ath: Regpair used: 0x6a
[ 7.322114] ieee80211 phy0: Selected rate control algorithm 'minstrel_ht'
[ 7.322657] ieee80211 phy0: Atheros AR9285 Rev:2 mem=0xffff9bab80840000, irq=17
[ 7.336946] uvcvideo: Found UVC 1.00 device HP Webcam (090c:137b)
[ 7.472713] usb 1-1.5: USB disconnect, device number 4
[ 7.582505] input: HP Webcam as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input17
[ 7.582619] usbcore: registered new interface driver uvcvideo
[ 7.684507] ath9k 0000:02:00.0 wlo1: renamed from wlan0
[ 17.737046] usb 1-1.5: new full-speed USB device number 5 using ehci-pci
[ 17.850459] usb 1-1.5: New USB device found, idVendor=03f0, idProduct=231d, bcdDevice= 3.06
[ 17.850462] usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 17.850464] usb 1-1.5: Product: HP Integrated Module
[ 17.850465] usb 1-1.5: Manufacturer: Broadcom Corp
[ 58.955593] wlo1: authenticate with cc:32:e5:c3:55:7a
[ 58.969086] wlo1: send auth to cc:32:e5:c3:55:7a (try 1/3)
[ 58.970812] wlo1: authenticated
[ 58.973095] wlo1: associate with cc:32:e5:c3:55:7a (try 1/3)
[ 58.976923] wlo1: RX AssocResp from cc:32:e5:c3:55:7a (capab=0x411 status=0 aid=2)
[ 58.977149] wlo1: associated
[ 59.024198] IPv6: ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready
[ 581.798947] wlo1: disassociated from cc:32:e5:c3:55:7a (Reason: 4=DISASSOC_DUE_TO_INACTIVITY)
[ 613.925865] wlo1: authenticate with cc:32:e5:c3:55:7a
[ 613.939279] wlo1: send auth to cc:32:e5:c3:55:7a (try 1/3)
[ 613.942285] wlo1: authenticated
[ 613.945473] wlo1: associate with cc:32:e5:c3:55:7a (try 1/3)
[ 613.949425] wlo1: RX AssocResp from cc:32:e5:c3:55:7a (capab=0x411 status=0 aid=1)
[ 613.949607] wlo1: associated
[ 614.065978] IPv6: ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready
 Release Date: 01/07/2011
 Manufacturer: Hewlett-Packard
 Product Name: HP Pavilion dv4 Notebook PC
 Serial Number: INA0100C92
 Manufacturer: Hewlett-Packard
 Product Name: 140A
 Serial Number: INA0100C92
 Manufacturer: Hewlett-Packard
 Serial Number: None
 Manufacturer: Samsung
 Serial Number: 123480D1
 Manufacturer: Hynix
 Serial Number: 03065861
 Manufacturer: Intel(R) Corporation
 Serial Number: Not Specified
 Option 1: String1 for Type12 Equipment Manufacturer
 Option 2: String2 for Type12 Equipment Manufacturer
 Option 3: String3 for Type12 Equipment Manufacturer
 Option 4: String4 for Type12 Equipment Manufacturer
 Manufacturer: DP-SD144F
 SBDS Serial Number: 0001
 SBDS Manufacture Date: 2018-08-15
wlo1 IEEE 802.11 ESSID:"NO_NETWORK"
          Mode:Managed Frequency:2.412 GHz Access Point: CC:32:E5:C3:55:7A
          Bit Rate=135 Mb/s Tx-Power=15 dBm
          Retry short limit:7 RTS thr:off Fragment thr:off
          Power Management:off
          Link Quality=70/70 Signal level=-37 dBm
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:41 Missed beacon:0

tun0 no wireless extensions.

lo no wireless extensions.

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/ath9k.conf:options ath9k nohwcrypt=1
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
07: PCI 300.0: 0200 Ethernet controller
  [Created at pci.378]
  Unique ID: svHJ.lXbbE_cnDFF
  Parent ID: hoOk.yRQvUlVGeX1
  SysFS ID: /devices/pci0000:00/0000:00:1c.2/0000:03:00.0
  SysFS BusID: 0000:03:00.0
  Hardware Class: network
  Model: "Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8136 "RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x140a
  Revision: 0x04
  I/O Ports: 0x3000-0x3fff (rw)
  Memory Range: 0xd2404000-0xd2404fff (ro,non-prefetchable)
  Memory Range: 0xd2400000-0xd2403fff (ro,non-prefetchable)
  IRQ: 11 (no events)
  Module Alias: "pci:v000010ECd00008136sv0000103Csd0000140Abc02sc00i00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #30 (PCI bridge)

11: PCI 200.0: 0282 WLAN controller
  [Created at pci.378]
  Unique ID: S6TQ.28HrseZoWtB
  Parent ID: qTvu.wcXPXcGsam0
  SysFS ID: /devices/pci0000:00/0000:00:1c.1/0000:02:00.0
  SysFS BusID: 0000:02:00.0
  Hardware Class: network
  Device Name: "Atheros AR9285 802.11b/g/n WiFi Adapter"
  Model: "Hewlett-Packard Company U98Z062.12 802.11bgn Wireless Half-size Mini PCIe Card"
  Vendor: pci 0x168c "Qualcomm Atheros"
  Device: pci 0x002b "AR9285 Wireless Network Adapter (PCI-Express)"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x3040 "U98Z062.12 802.11bgn Wireless Half-size Mini PCIe Card"
  Revision: 0x01
  Driver: "ath9k"
  Driver Modules: "ath9k", "ath9k"
  Device File: wlo1
  Features: WLAN
  Memory Range: 0xd6400000-0xd640ffff (rw,non-prefetchable)
  IRQ: 17 (35907 events)
  HW Address: 90:4c:e5:58:81:50
  Permanent HW Address: 90:4c:e5:58:81:50
  Link detected: yes
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v0000168Cd0000002Bsv0000103Csd00003040bc02sc80i00"
  Driver Info #0:
    Driver Status: ath9k is active
    Driver Activation Cmd: "modprobe ath9k"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #21 (PCI bridge)
root 759 0.0 0.2 177636 17196 ? Ssl 11:08 0:00 /usr/bin/python3 /usr/bin/networkd-dispatcher --run-startup-triggers
root 838 0.0 0.1 45476 8048 ? Ss 11:08 0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
root 845 0.0 0.2 639700 17244 ? Ssl 11:08 0:01 /usr/sbin/NetworkManager --no-daemon
daljit 1787 0.4 1.1 541656 88176 tty1 SLl+ 11:09 0:07 /opt/google/chrome/chrome --type=utility --field-trial-handle=13571268322320209912,2159638758778739298,131072 --lang=en-GB --service-sandbox-type=network --disable-webrtc-apm-in-audio-service --enable-crash-reporter=b585d114-3fc1-48a3-8aae-e2cbad502ea9, --shared-files
root 2867 0.0 0.0 25988 6312 ? S 11:18 0:00 /sbin/dhclient -d -q -sf /usr/lib/NetworkManager/nm-dhcp-helper -pf /run/dhclient-wlo1.pid -lf /var/lib/NetworkManager/dhclient-6b22da5b-bd10-451b-a3b0-8b37386a470e-wlo1.lease -cf /var/lib/NetworkManager/dhclient-wlo1.conf wlo1
daljit 4362 0.0 0.0 21532 1028 pts/0 S+ 11:36 0:00 grep --color=auto -E wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 10.8.1.1 128.0.0.0 UG 0 0 0 tun0
0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 wlo1
10.8.1.0 0.0.0.0 255.255.255.0 U 0 0 0 tun0
128.0.0.0 10.8.1.1 128.0.0.0 UG 0 0 0 tun0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 wlo1
172.98.86.38 192.168.0.1 255.255.255.255 UGH 0 0 0 wlo1
192.168.0.0 0.0.0.0 255.255.255.0 U 0 0 0 wlo1
# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "systemd-resolve --status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs must not access this file directly, but only through the
# symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a different way,
# replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 127.0.0.53
options edns0
total 148212
11272193 drwxr-xr-x 3 root root 4096 Mar 28 16:30 .
       2 drwxr-xr-x 25 root root 4096 Mar 24 18:37 ..
11272493 -rw-r--r-- 1 root root 224496 Nov 14 16:40 config-5.0.0-37-generic
11272497 -rw-r--r-- 1 root root 235831 Feb 28 18:10 config-5.3.0-42-generic
11272194 drwxr-xr-x 5 root root 4096 Mar 28 15:35 grub
11272495 -rw-r--r-- 1 root root 40827293 Mar 18 11:25 initrd.img-5.0.0-37-generic
11272202 -rw-r--r-- 1 root root 41559035 Mar 28 16:30 initrd.img-5.3.0-42-generic
11272195 -rw-r--r-- 1 root root 41612378 Mar 28 15:22 initrd.img-5.3.0-42-generic.old-dkms
11272197 -rw-r--r-- 1 root root 182704 Jan 28 2016 memtest86+.bin
11272198 -rw-r--r-- 1 root root 184380 Jan 28 2016 memtest86+.elf
11272199 -rw-r--r-- 1 root root 184840 Jan 28 2016 memtest86+_multiboot.bin
11272492 -rw------- 1 root root 4302188 Nov 14 16:40 System.map-5.0.0-37-generic
11272491 -rw------- 1 root root 4485514 Feb 28 18:10 System.map-5.3.0-42-generic
11272494 -rw------- 1 root root 8785656 Nov 14 15:59 vmlinuz-5.0.0-37-generic
11272498 -rw------- 1 root root 9142520 Feb 28 18:11 vmlinuz-5.3.0-42-generic
Support status summary of 'daljit-hp-dv4':

You have 1640 packages (95.3%) supported until April 2023 (Canonical - 5y)
You have 60 packages (3.5%) supported until April 2021 (Community - 3y)
You have 3 packages (0.2%) supported until April 2021 (Canonical - 3y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 17 packages (1.0%) that are unsupported

Your Hardware Enablement Stack (HWE) is supported until April 2023.

Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2020-03-24 03:15:06
--2020-03-30 11:36:26-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.105.38.10
Connecting to www.linux-usb.org (www.linux-usb.org)|216.105.38.10|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 617921 (603K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

/var/lib/usbutils/u 100%[===================>] 603.44K 418KB/s in 1.4s

2020-03-30 11:36:29 (418 KB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [617921/617921]

Done.
Module Size Used by
xt_tcpudp 20480 4
xt_conntrack 16384 7
nf_conntrack 139264 1 xt_conntrack
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 16384 1 nf_conntrack
libcrc32c 16384 1 nf_conntrack
iptable_filter 16384 1
bpfilter 24576 0
binfmt_misc 24576 1
ccm 20480 6
rfcomm 81920 4
bnep 24576 2
intel_powerclamp 20480 0
coretemp 20480 0
kvm 651264 0
irqbypass 16384 1 kvm
intel_cstate 20480 0
uvcvideo 94208 0
videobuf2_vmalloc 20480 1 uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_common 49152 2 videobuf2_v4l2,uvcvideo
joydev 28672 0
videodev 208896 3 videobuf2_v4l2,uvcvideo,videobuf2_common
mc 53248 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
btusb 57344 0
btrtl 20480 1 btusb
btbcm 16384 1 btusb
btintel 24576 1 btusb
input_leds 16384 0
bluetooth 573440 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm
wmi_bmof 16384 0
ath9k 151552 0
ath9k_common 36864 1 ath9k
hp_wmi 16384 0
sparse_keymap 16384 1 hp_wmi
ath9k_hw 475136 2 ath9k_common,ath9k
serio_raw 20480 0
ecdh_generic 16384 1 bluetooth
ath 36864 3 ath9k_common,ath9k,ath9k_hw
ecc 32768 1 ecdh_generic
mac80211 847872 1 ath9k
cfg80211 704512 4 ath9k_common,ath9k,ath,mac80211
snd_hda_codec_hdmi 57344 1
rts5208 225280 0
intel_ips 28672 0
libarc4 16384 1 mac80211
lpc_ich 24576 0
snd_hda_codec_idt 61440 1
snd_hda_codec_generic 81920 1 snd_hda_codec_idt
ledtrig_audio 16384 1 snd_hda_codec_generic
hp_accel 28672 0
lis3lv02d 24576 1 hp_accel
i915 1937408 20
input_polldev 20480 1 lis3lv02d
snd_hda_intel 53248 3
snd_intel_nhlt 20480 1 snd_hda_intel
snd_hda_codec 131072 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_idt
snd_hda_core 90112 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_idt
snd_hwdep 20480 1 snd_hda_codec
ir_rc6_decoder 20480 0
drm_kms_helper 180224 1 i915
snd_pcm 102400 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core
rc_rc6_mce 16384 0
drm 491520 6 drm_kms_helper,i915
ene_ir 20480 0
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
rc_core 53248 4 ir_rc6_decoder,rc_rc6_mce,ene_ir
snd_rawmidi 36864 1 snd_seq_midi
i2c_algo_bit 16384 1 i915
fb_sys_fops 16384 1 drm_kms_helper
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 36864 2 snd_seq,snd_pcm
mei_me 40960 0
mei 102400 1 mei_me
snd 86016 17 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_pcm,snd_hda_codec_idt,snd_rawmidi
soundcore 16384 1 snd
mac_hid 16384 0
sch_fq_codel 20480 2
parport_pc 40960 0
ppdev 24576 0
lp 20480 0
parport 53248 3 parport_pc,lp,ppdev
ip_tables 32768 1 iptable_filter
x_tables 40960 4 xt_conntrack,iptable_filter,xt_tcpudp,ip_tables
autofs4 45056 2
psmouse 151552 0
ahci 40960 1
sdhci_pci 45056 0
cqhci 28672 1 sdhci_pci
libahci 32768 1 ahci
sdhci 57344 1 sdhci_pci
wmi 32768 2 hp_wmi,wmi_bmof
video 49152 1 i915
hid_generic 16384 0
usbhid 53248 0
hid 126976 2 usbhid,hid_generic

Revision history for this message
Daljit singh (daljits) said : 		#3

daljit@daljit-hp-dv4:~$ lspci -nn | grep RTL810xE
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller [10ec:8136] (rev 04)
daljit@daljit-hp-dv4:~$ modinfo r8169 | grep 8136
modinfo: ERROR: Module r8169 not found.

Revision history for this message
Manfred Hampl (m-hampl) said : 		#4

What is the output of the commands

dpkg -l | grep ' linux-m'
ls -l /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8*

Revision history for this message
Daljit singh (daljits) said : 		#5

daljit@daljit-hp-dv4:~$ dpkg -l | grep ' linux-m'
rc linux-modules-5.0.0-23-generic 5.0.0-23.24~18.04.1 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
ii linux-modules-5.0.0-37-generic 5.0.0-37.40~18.04.1 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
ii linux-modules-5.3.0-42-generic 5.3.0-42.34~18.04.1 amd64 Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-23-generic 5.0.0-23.24~18.04.1 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
ii linux-modules-extra-5.0.0-37-generic 5.0.0-37.40~18.04.1 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
ii linux-modules-extra-5.3.0-42-generic 5.3.0-42.34~18.04.1 amd64 Linux kernel extra modules for version 5.3.0 on 64 bit x86 SMP
daljit@daljit-hp-dv4:~$ ls -l /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8*
-rw-r--r-- 1 root root 628432 Mar 28 16:29 /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8168.ko
-rw-r--r-- 1 root root 115209 Feb 28 18:10 /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8169.bak

Revision history for this message
Manfred Hampl (m-hampl) said : 		#6

Who has renamed the r8169 kernel modue from r8169.ko to r8169.bak and why has this been done?

Revision history for this message
Daljit singh (daljits) said : 		#7

I read many solutions on different blogs, since last few days and implemented the steps mentioned. it might be because of that. but i m not sure.

Revision history for this message
Daljit singh (daljits) said : 		#8

As per my understanding, it has been done on Feb 28. if that is the case, I don't think I have done this manually.

Revision history for this message
Manfred Hampl (m-hampl) said : 		#9

I suggest that you try renaming it back and loading it. This is the module that is supposed to be the driver for the device.

Revision history for this message
Manfred Hampl (m-hampl) said : 		#10

The date "Feb 28" is the original date of the module and does not refelct time and date of the rename action.

Revision history for this message
Daljit singh (daljits) said : 		#11

ok, could you help me out with the command to rename the module?

Revision history for this message
Daljit singh (daljits) said : 		#12

Renames the said module, still the network in unclaimed

Please check:

daljit@daljit-hp-dv4:~$ sudo lshw -c network
  *-network
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlo1
       version: 01
       serial: 90:4c:e5:58:81:50
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=5.3.0-42-generic firmware=N/A ip=192.168.0.101 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:17 memory:d6400000-d640ffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:d2404000-d2404fff memory:d2400000-d2403fff

Revision history for this message
Daljit singh (daljits) said : 		#13

daljit@daljit-hp-dv4:~$ ls -l /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8*
-rw-r--r-- 1 root root 628432 Mar 28 16:29 /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8168.ko
-rw-r--r-- 1 root root 115209 Feb 28 18:10 /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8169.ko

Revision history for this message
Manfred Hampl (m-hampl) said : 		#14

What output do you now receive for the commands

sudo modprobe -v r8169
modinfo r8169 | grep 8136
sudo lshw -c network

Revision history for this message
Daljit singh (daljits) said : 		#15

daljit@daljit-hp-dv4:~$ sudo modprobe -v r8169
modprobe: FATAL: Module r8169 not found in directory /lib/modules/5.3.0-42-generic
daljit@daljit-hp-dv4:~$ modinfo r8169 | grep 8136
modinfo: ERROR: Module r8169 not found.
daljit@daljit-hp-dv4:~$ sudo lshw -c network
  *-network
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlo1
       version: 01
       serial: 90:4c:e5:58:81:50
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=5.3.0-42-generic firmware=N/A ip=192.168.0.101 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:17 memory:d6400000-d640ffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:d2404000-d2404fff memory:d2400000-d2403fff

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Manfred Hampl (m-hampl) said : 		#16

Try again with

sudo depmod -a
sudo modprobe -v r8169
modinfo r8169 | grep 8136
sudo lshw -c network

Revision history for this message
Daljit singh (daljits) said : 		#17

daljit@daljit-hp-dv4:~$ sudo depmod -a
[sudo] password for daljit:
daljit@daljit-hp-dv4:~$ sudo modprobe -v r8169
insmod /lib/modules/5.3.0-42-generic/kernel/drivers/net/phy/realtek.ko
insmod /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8169.ko
daljit@daljit-hp-dv4:~$ modinfo r8169 | grep 8136
alias: pci:v000010ECd00008136sv*sd*bc*sc*i*
daljit@daljit-hp-dv4:~$ sudo lshw -c network
  *-network
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlo1
       version: 01
       serial: 90:4c:e5:58:81:50
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=5.3.0-42-generic firmware=N/A ip=192.168.0.101 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:17 memory:d6400000-d640ffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:d2404000-d2404fff memory:d2400000-d2403fff

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Manfred Hampl (m-hampl) said : 		#18

Are there any messsages in the system log? What is the output of

dmesg | tail

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Daljit singh (daljits) said : 		#19

daljit@daljit-hp-dv4:~$ dmesg | tail
[ 6187.681812] input: PixArt USB Optical Mouse as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:093A:2510.0023/input/input50
[ 6187.682257] hid-generic 0003:093A:2510.0023: input,hidraw1: USB HID v1.11 Mouse [PixArt USB Optical Mouse] on usb-0000:00:1d.0-1.1/input0
[ 6187.682749] usb 2-1.2: USB disconnect, device number 39
[ 6187.994179] usb 2-1.2: new low-speed USB device number 41 using ehci-pci
[ 6188.108700] usb 2-1.2: New USB device found, idVendor=413c, idProduct=2003, bcdDevice= 3.07
[ 6188.108705] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 6188.108708] usb 2-1.2: Product: Dell USB Keyboard
[ 6188.108711] usb 2-1.2: Manufacturer: Dell
[ 6188.113129] input: Dell Dell USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:413C:2003.0024/input/input51
[ 6188.170745] hid-generic 0003:413C:2003.0024: input,hidraw0: USB HID v1.10 Keyboard [Dell Dell USB Keyboard] on usb-0000:00:1d.0-1.2/input0

Revision history for this message
Manfred Hampl (m-hampl) said : 		#20

Please try again with

sudo modprobe -rv r8169
sudo modprobe -v r8169
dmesg | tail

and copy/paste the output.

Revision history for this message
Daljit singh (daljits) said : 		#21

daljit@daljit-hp-dv4:~$ sudo modprobe -rv r8169
[sudo] password for daljit:
rmmod r8169
rmmod realtek
daljit@daljit-hp-dv4:~$ sudo modprobe -v r8169
insmod /lib/modules/5.3.0-42-generic/kernel/drivers/net/phy/realtek.ko
insmod /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8169.ko
daljit@daljit-hp-dv4:~$ dmesg | tail
[ 6187.682749] usb 2-1.2: USB disconnect, device number 39
[ 6187.994179] usb 2-1.2: new low-speed USB device number 41 using ehci-pci
[ 6188.108700] usb 2-1.2: New USB device found, idVendor=413c, idProduct=2003, bcdDevice= 3.07
[ 6188.108705] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 6188.108708] usb 2-1.2: Product: Dell USB Keyboard
[ 6188.108711] usb 2-1.2: Manufacturer: Dell
[ 6188.113129] input: Dell Dell USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:413C:2003.0024/input/input51
[ 6188.170745] hid-generic 0003:413C:2003.0024: input,hidraw0: USB HID v1.10 Keyboard [Dell Dell USB Keyboard] on usb-0000:00:1d.0-1.2/input0
[ 8351.517488] r8169 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 8351.520436] r8169 0000:03:00.0: unknown chip XID 240

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Manfred Hampl (m-hampl) said : 		#22

Finally there are error messages:
[ 8351.517488] r8169 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 8351.520436] r8169 0000:03:00.0: unknown chip XID 240

It probably indicates that the r8169 driver does not fit to your device.

Some web pages tell that the r8168 driver might help, and it seems that you already have tried setting it up (and this procedure probably has renamed the r8169 driver to *.bak)

What output do you receive for the commands:

sudo modprobe -rv r8169
sudo modprobe -v r8168
dmesg | tail

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Daljit singh (daljits) said : 		#23

yes i tried that option.

here is the output:

daljit@daljit-hp-dv4:~$ sudo modprobe -rv r8169
daljit@daljit-hp-dv4:~$ sudo modprobe -v r8168
insmod /lib/modules/5.3.0-42-generic/kernel/drivers/net/ethernet/realtek/r8168.ko
daljit@daljit-hp-dv4:~$ dmesg | tail
[ 6188.113129] input: Dell Dell USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:413C:2003.0024/input/input51
[ 6188.170745] hid-generic 0003:413C:2003.0024: input,hidraw0: USB HID v1.10 Keyboard [Dell Dell USB Keyboard] on usb-0000:00:1d.0-1.2/input0
[ 8351.517488] r8169 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 8351.520436] r8169 0000:03:00.0: unknown chip XID 240
[11367.643967] perf: interrupt took too long (7813 > 7805), lowering kernel.perf_event_max_sample_rate to 25500
[11797.816807] kauditd_printk_skb: 33 callbacks suppressed
[11797.816810] audit: type=1400 audit(1585575024.326:45): apparmor="DENIED" operation="ptrace" profile="snap.vlc.vlc" pid=7246 comm="vlc" requested_mask="read" denied_mask="read" peer="unconfined"
[11906.031356] audit: type=1400 audit(1585575132.543:46): apparmor="DENIED" operation="ptrace" profile="snap.vlc.vlc" pid=7489 comm="vlc" requested_mask="read" denied_mask="read" peer="unconfined"
[12261.382058] audit: type=1400 audit(1585575487.900:47): apparmor="DENIED" operation="ptrace" profile="snap.vlc.vlc" pid=7754 comm="vlc" requested_mask="read" denied_mask="read" peer="unconfined"
[14582.433238] r8168: loading out-of-tree module taints kernel.

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Manfred Hampl (m-hampl) said : 		#24

What's now the output of

sudo lshw -c network

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Daljit singh (daljits) said : 		#25

daljit@daljit-hp-dv4:~$ sudo lshw -c network
[sudo] password for daljit:
  *-network
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlo1
       version: 01
       serial: 90:4c:e5:58:81:50
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=5.3.0-42-generic firmware=N/A ip=192.168.0.101 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:17 memory:d6400000-d640ffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:d2404000-d2404fff memory:d2400000-d2403fff

**Disclaimer - right now cable is not plugged in, will that create any issue?

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Manfred Hampl (m-hampl) said : 		#26

As long as the correct driver is not loaded, the cable is irrelevant.

What is the output of

modinfo r8169 | grep -i 10ec

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Manfred Hampl (m-hampl) said : 		#27

sorry, wrong one,

modinfo r8168 | grep -i 10ec

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Daljit singh (daljits) said : 		#28

daljit@daljit-hp-dv4:~$ modinfo r8168 | grep -i 10ec
alias: pci:v000010ECd00002600sv*sd*bc*sc*i*
alias: pci:v000010ECd00002502sv*sd*bc*sc*i*
alias: pci:v000010ECd00008161sv*sd*bc*sc*i*
alias: pci:v000010ECd00008168sv*sd*bc*sc*i*

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Manfred Hampl (m-hampl) said : 		#29

I am sorry, I am running out of ideas.

The r8169 driver which is the correct one for your device (according to "alias: pci:v000010ECd00008136sv*sd*bc*sc*i*") fails with the dmesg messages
[ 8351.517488] r8169 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 8351.520436] r8169 0000:03:00.0: unknown chip XID 240

and the r8168 driver can be loaded, but apparently is not picked up by your device.

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Daljit singh (daljits) said : 		#30

ok no issues, thanks for your time and help. maybe someone else will read this and suggest something.

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actionparsnip (andrew-woodhead666) said : 		#31

Could try a newer kernel

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Heiner Kallweit (kalle1) said : 		#32

XID 240 is a RTL8401 that is not supported by r8169. Retrofitting support for this ancient chip version isn't really worth it. Use r8101 driver from Realtek instead.

Can you help with this problem?

Provide an answer of your own, or ask Daljit singh for more information if necessary.

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