Ubuntu won't detect wifi card on HP laptop

Asked by Richard Troost on 2018-10-01

Ubuntu won't detect wifi card on HP laptop with Intel I3. No idea the model number, tags have been removed. Test was ran, and here are the results. Thank you for any help in adavce.

dungan@dungan-HP-Laptop-15-bs0xx:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for dungan:
Get:1 http://security.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]
Hit:2 http://us.archive.ubuntu.com/ubuntu bionic InRelease
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Get:4 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Get:5 http://security.ubuntu.com/ubuntu bionic-security/main i386 Packages [137 kB]
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Get:7 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages [172 kB]
Get:8 http://security.ubuntu.com/ubuntu bionic-security/main amd64 DEP-11 Metadata [204 B]
Get:9 http://security.ubuntu.com/ubuntu bionic-security/universe i386 Packages [83.8 kB]
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Get:11 http://security.ubuntu.com/ubuntu bionic-security/universe Translation-en [45.9 kB]
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Get:13 http://security.ubuntu.com/ubuntu bionic-security/universe DEP-11 64x64 Icons [11.3 kB]
Get:14 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages [388 kB]
Get:15 http://us.archive.ubuntu.com/ubuntu bionic-updates/main Translation-en [145 kB]
Get:16 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 DEP-11 Metadata [170 kB]
Get:17 http://us.archive.ubuntu.com/ubuntu bionic-updates/main DEP-11 48x48 Icons [40.8 kB]
Get:18 http://us.archive.ubuntu.com/ubuntu bionic-updates/main DEP-11 64x64 Icons [76.6 kB]
Get:19 http://us.archive.ubuntu.com/ubuntu bionic-updates/restricted i386 Packages [3,600 B]
Get:20 http://us.archive.ubuntu.com/ubuntu bionic-updates/restricted amd64 Packages [3,648 B]
Get:21 http://us.archive.ubuntu.com/ubuntu bionic-updates/restricted Translation-en [1,376 B]
Get:22 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages [550 kB]
Get:23 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe i386 Packages [550 kB]
Get:24 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe Translation-en [140 kB]
Get:25 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 DEP-11 Metadata [183 kB]
Get:26 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe DEP-11 48x48 Icons [167 kB]
Get:27 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe DEP-11 64x64 Icons [278 kB]
Get:28 http://us.archive.ubuntu.com/ubuntu bionic-updates/multiverse i386 Packages [5,536 B]
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Get:30 http://us.archive.ubuntu.com/ubuntu bionic-updates/multiverse Translation-en [3,124 B]
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Get:32 http://us.archive.ubuntu.com/ubuntu bionic-backports/universe amd64 DEP-11 Metadata [5,108 B]
Fetched 3,858 kB in 3s (1,359 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version (3.1-2).
pciutils is already the newest version (1:3.5.2-1ubuntu1).
usbutils is already the newest version (1:007-4build1).
rfkill is already the newest version (2.31.1-0.4ubuntu3.1).
The following additional packages will be installed:
  libhd21 libx86emu1
The following NEW packages will be installed:
  hwinfo libhd21 libx86emu1
0 upgraded, 3 newly installed, 0 to remove and 18 not upgraded.
Need to get 760 kB of archives.
After this operation, 3,292 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 libx86emu1 amd64 1.12-1 [48.1 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 libhd21 amd64 21.52-1 [694 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 hwinfo amd64 21.52-1 [18.0 kB]
Fetched 760 kB in 1s (854 kB/s)
Selecting previously unselected package libx86emu1:amd64.
(Reading database ... 161662 files and directories currently installed.)
Preparing to unpack .../libx86emu1_1.12-1_amd64.deb ...
Unpacking libx86emu1:amd64 (1.12-1) ...
Selecting previously unselected package libhd21:amd64.
Preparing to unpack .../libhd21_21.52-1_amd64.deb ...
Unpacking libhd21:amd64 (21.52-1) ...
Selecting previously unselected package hwinfo.
Preparing to unpack .../hwinfo_21.52-1_amd64.deb ...
Unpacking hwinfo (21.52-1) ...
Setting up libx86emu1:amd64 (1.12-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
Processing triggers for man-db (2.8.3-2) ...
Setting up libhd21:amd64 (21.52-1) ...
Setting up hwinfo (21.52-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: eno1
       version: 15
       serial: 80:ce:62:7f:3f:26
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=10.0.0.6 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:16 ioport:4000(size=256) memory:b1104000-b1104fff memory:b1100000-b1103fff
  *-network UNCLAIMED
       description: Network controller
       product: Realtek Semiconductor Co., Ltd.
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress cap_list
       configuration: latency=0
       resources: ioport:3000(size=256) memory:b1000000-b100ffff
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
eno1 Interface doesn't support scanning.

lo Interface doesn't support scanning.

# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS"
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
 Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:832a]
 Kernel driver in use: r8169
 Kernel modules: r8169
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:d723]
 Subsystem: Hewlett-Packard Company Device [103c:8319]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f3:22c3 Elan Microelectronics Corp.
Bus 001 Device 003: ID 0bda:58ed Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0bda:b009 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Error: argument 'nm' not understood. Try passing --help instead.
H/W path Device Class Description
=====================================================
                           system HP Laptop 15-bs0xx (1TJ81UA#ABA)
/0 bus 832A
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i3-7100U CPU @ 2.40G
/0/4/5 memory 128KiB L1 cache
/0/4/6 memory 512KiB L2 cache
/0/4/7 memory 3MiB L3 cache
/0/26 memory 8GiB System Memory
/0/26/0 memory 8GiB SODIMM DDR4 Synchronous Unbuffere
/0/26/1 memory SODIMM DDR Synchronous [empty]
/0/100 bridge Intel Corporation
/0/100/2 display Intel Corporation
/0/100/4 generic Skylake Processor Thermal Subsystem
/0/100/8 generic Skylake Gaussian Mixture Model
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Controll
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 storage Sunrise Point-LP SATA Controller [AHCI
/0/100/1c bridge Sunrise Point-LP PCI Express Root Port
/0/100/1c/0 eno1 network RTL8111/8168/8411 PCI Express Gigabit
/0/100/1c.5 bridge Sunrise Point-LP PCI Express Root Port
/0/100/1c.5/0 network Realtek Semiconductor Co., Ltd.
/0/100/1f bridge Intel Corporation
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Intel Corporation
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB WDC WD10JPVX-60J
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 931GiB EXT4 volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRW DA8AESH
/1 power JC03031
/2 power OEM Define 5
Linux dungan-HP-Laptop-15-bs0xx 4.15.0-34-generic #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.000000] No NUMA configuration found
[ 0.004000] APIC: Switch to symmetric I/O mode setup
[ 0.004000] Switched APIC routing to cluster x2apic.
[ 0.032354] Spectre V2 : Spectre v2 mitigation: Filling RSB on context switch
[ 0.032355] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.066633] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.168220] pci 0000:02:00.0: [10ec:d723] type 00 class 0x028000
[ 0.168259] pci 0000:02:00.0: reg 0x10: [io 0x3000-0x30ff]
[ 0.168294] pci 0000:02:00.0: reg 0x18: [mem 0xb1000000-0xb100ffff 64bit]
[ 0.168438] pci 0000:02:00.0: supports D1 D2
[ 0.168440] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.200041] usbcore: registered new interface driver usbfs
[ 0.200047] usbcore: registered new interface driver hub
[ 0.204004] usbcore: registered new device driver usb
[ 0.276001] clocksource: Switched to clocksource hpet
[ 0.295454] pnp: PnP ACPI: found 9 devices
[ 1.171356] Console: switching to colour frame buffer device 170x48
[ 1.171804] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:19/PNP0C0D:00/input/input0
[ 1.171814] ACPI: Lid Switch [LID0]
[ 1.389491] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.389492] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.389494] usb usb1: Product: xHCI Host Controller
[ 1.389495] usb usb1: Manufacturer: Linux 4.15.0-34-generic xhci-hcd
[ 1.389496] usb usb1: SerialNumber: 0000:00:14.0
[ 1.389654] hub 1-0:1.0: USB hub found
[ 1.391027] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.391028] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.391030] usb usb2: Product: xHCI Host Controller
[ 1.391031] usb usb2: Manufacturer: Linux 4.15.0-34-generic xhci-hcd
[ 1.391032] usb usb2: SerialNumber: 0000:00:14.0
[ 1.391181] hub 2-0:1.0: USB hub found
[ 1.391601] usb: port power management may be unreliable
[ 1.469500] RAS: Correctable Errors collector initialized.
[ 1.474239] Loaded UEFI:db cert 'Hewlett-Packard Company: HP UEFI Secure Boot 2013 DB key: 1d7cf2c2b92673f69c8ee1ec7063967ab9b62bec' linked to secondary sys keyring
[ 1.556078] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.582729] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.588663] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.715268] wmi_bus wmi_bus-PNP0C14:01: WQBJ data block query control method not found
[ 1.721314] r8169 0000:01:00.0 eth0: RTL8168h/8111h at 0x (ptrval), 80:ce:62:7f:3f:26, XID 14100800 IRQ 126
[ 1.721317] r8169 0000:01:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 1.724036] usb 1-4: new full-speed USB device number 2 using xhci_hcd
[ 1.735288] r8169 0000:01:00.0 eno1: renamed from eth0
[ 1.754534] fb: switching to inteldrmfb from EFI VGA
[ 1.754551] Console: switching to colour dummy device 80x25
[ 1.762991] [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_01.bin (v1.1)
[ 1.795187] Console: switching to colour frame buffer device 170x48
[ 1.874014] usb 1-4: New USB device found, idVendor=0bda, idProduct=b009
[ 1.874016] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.874018] usb 1-4: Product: 802.11n WLAN Adapter
[ 1.874019] usb 1-4: Manufacturer: Realtek
[ 1.874020] usb 1-4: SerialNumber: 00e04c000001
[ 2.000614] usb 1-5: new high-speed USB device number 3 using xhci_hcd
[ 2.172192] clocksource: Switched to clocksource tsc
[ 2.174195] usb 1-5: New USB device found, idVendor=0bda, idProduct=58ed
[ 2.174197] usb 1-5: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[ 2.174198] usb 1-5: Product: HP Webcam
[ 2.174200] usb 1-5: Manufacturer: DGENE019I98LQS
[ 2.174201] usb 1-5: SerialNumber: 200901010001
[ 2.304131] usb 1-6: new full-speed USB device number 4 using xhci_hcd
[ 2.454414] usb 1-6: New USB device found, idVendor=04f3, idProduct=22c3
[ 2.454416] usb 1-6: New USB device strings: Mfr=4, Product=14, SerialNumber=0
[ 2.454417] usb 1-6: Product: Touchscreen
[ 2.454418] usb 1-6: Manufacturer: ELAN
[ 2.466152] usbcore: registered new interface driver usbhid
[ 2.466152] usbhid: USB HID core driver
[ 6.988845] lp: driver loaded but no devices found
[ 7.261479] EXT4-fs (sda2): re-mounted. Opts: errors=remount-ro
[ 7.467656] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[ 7.467880] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[ 15.915840] input: HP Wireless hotkeys as /devices/virtual/input/input6
[ 15.945618] usbcore: registered new interface driver btusb
[ 15.949791] Bluetooth: hci0: rtl: examining hci_ver=08 hci_rev=826c lmp_ver=08 lmp_subver=8873
[ 15.949793] Bluetooth: hci0: rtl: assuming no firmware upload needed
[ 16.196261] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 16.285223] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input8
[ 16.285266] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input9
[ 16.285307] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[ 16.285347] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[ 16.285386] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[ 16.285426] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13
[ 16.285465] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14
[ 16.319229] intel_rapl: Found RAPL domain package
[ 16.319231] intel_rapl: Found RAPL domain core
[ 16.319232] intel_rapl: Found RAPL domain uncore
[ 16.319233] intel_rapl: Found RAPL domain dram
[ 16.356742] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/0003:04F3:22C3.0001/input/input15
[ 16.356901] hid-multitouch 0003:04F3:22C3.0001: input,hiddev0,hidraw0: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-6/input0
[ 16.426494] uvcvideo: Found UVC 1.00 device HP Webcam (0bda:58ed)
[ 16.427429] input: HP Webcam: HP Webcam as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/input/input19
[ 16.427674] usbcore: registered new interface driver uvcvideo
[ 16.876506] hp_wmi: query 0xd returned error 0x5
 Release Date: 12/08/2017
 Manufacturer: HP
 Product Name: HP Laptop 15-bs0xx
 Version: Type1ProductConfigId
 Serial Number: CND8013C5P
 Manufacturer: HP
 Product Name: 832A
 Serial Number: PGNEQN6WVACXF1
 Manufacturer: HP
 Serial Number: CND8013C5P
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
 Port Type: Serial Port 16550A Compatible
 Manufacturer: Kingston
 Serial Number: 8329E47C
 Manufacturer: Not Specified
 Serial Number: Not Specified
 Manufacturer: 133-42-6E
 Manufacture Date: 0
 Serial Number: 0
 Manufacturer: OEM Define 2
 Serial Number: OEM Define 3
eno1 no wireless extensions.

lo no wireless extensions.

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
18: PCI 200.0: 0280 Network controller
  [Created at pci.378]
  Unique ID: B35A.qRNrg88_gN6
  Parent ID: HnsE.mxDNwyQlgEE
  SysFS ID: /devices/pci0000:00/0000:00:1c.5/0000:02:00.0
  SysFS BusID: 0000:02:00.0
  Hardware Class: network
  Device Name: "WLAN"
  Model: "Realtek Network controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0xd723
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x8319
  I/O Ports: 0x3000-0x3fff (rw)
  Memory Range: 0xb1000000-0xb100ffff (rw,non-prefetchable)
  IRQ: 255 (no events)
  Module Alias: "pci:v000010ECd0000D723sv0000103Csd00008319bc02sc80i00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #20 (PCI bridge)

22: PCI 100.0: 0200 Ethernet controller
  [Created at pci.378]
  Unique ID: wcdH.vchW14FAns0
  Parent ID: z8Q3.FXHdROJ29sD
  SysFS ID: /devices/pci0000:00/0000:00:1c.0/0000:01:00.0
  SysFS BusID: 0000:01:00.0
  Hardware Class: network
  Device Name: "Hanksville Gbe Lan Connection"
  Model: "Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8168 "RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x832a
  Revision: 0x15
  Driver: "r8169"
  Driver Modules: "r8169"
  Device File: eno1
  I/O Ports: 0x4000-0x4fff (rw)
  Memory Range: 0xb1104000-0xb1104fff (rw,non-prefetchable)
  Memory Range: 0xb1100000-0xb1103fff (rw,non-prefetchable)
  IRQ: 16 (no events)
  HW Address: 80:ce:62:7f:3f:26
  Permanent HW Address: 80:ce:62:7f:3f:26
  Link detected: yes
  Module Alias: "pci:v000010ECd00008168sv0000103Csd0000832Abc02sc00i00"
  Driver Info #0:
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #15 (PCI bridge)
root 679 0.0 0.2 177672 17304 ? Ssl 10:24 0:00 /usr/bin/python3 /usr/bin/networkd-dispatcher --run-startup-triggers
root 710 0.0 0.0 44752 2860 ? Ss 10:24 0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
root 711 0.0 0.2 565496 16464 ? Ssl 10:24 0:00 /usr/sbin/NetworkManager --no-daemon
root 2197 0.0 0.0 25656 5956 ? S 10:34 0:00 /sbin/dhclient -d -q -sf /usr/lib/NetworkManager/nm-dhcp-helper -pf /run/dhclient-eno1.pid -lf /var/lib/NetworkManager/dhclient-cc809156-b838-3d11-bfe5-151a1b8fe967-eno1.lease -cf /var/lib/NetworkManager/dhclient-eno1.conf eno1
dungan 3196 0.0 0.0 21536 1108 pts/0 S+ 10:42 0:00 grep --color=auto -E wpa|icd|etwork

Command 'netstat' not found, but can be installed with:

sudo apt install net-tools

# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "systemd-resolve --status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs must not access this file directly, but only through the
# symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a different way,
# replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 127.0.0.53
total 135080
41680897 drwxr-xr-x 4 root root 4096 Sep 29 22:47 .
       2 drwxr-xr-x 24 root root 4096 Sep 29 22:45 ..
41680901 -rw-r--r-- 1 root root 1537161 Jul 17 04:57 abi-4.15.0-29-generic
41681190 -rw-r--r-- 1 root root 1537610 Aug 27 10:45 abi-4.15.0-34-generic
41680902 -rw-r--r-- 1 root root 216807 Jul 17 04:57 config-4.15.0-29-generic
41681191 -rw-r--r-- 1 root root 216905 Aug 27 10:45 config-4.15.0-34-generic
       1 drwx------ 3 root root 4096 Dec 31 1969 efi
41680899 drwxr-xr-x 5 root root 4096 Sep 29 22:47 grub
41680910 -rw-r--r-- 1 root root 54094252 Sep 29 17:33 initrd.img-4.15.0-29-generic
41681194 -rw-r--r-- 1 root root 55514889 Sep 29 22:47 initrd.img-4.15.0-34-generic
41680903 -rw-r--r-- 1 root root 182704 Jan 28 2016 memtest86+.bin
41680904 -rw-r--r-- 1 root root 184380 Jan 28 2016 memtest86+.elf
41680905 -rw-r--r-- 1 root root 184840 Jan 28 2016 memtest86+_multiboot.bin
41680906 -rw-r--r-- 1 root root 0 Jul 17 04:57 retpoline-4.15.0-29-generic
41681192 -rw-r--r-- 1 root root 0 Aug 27 10:45 retpoline-4.15.0-34-generic
41680900 -rw------- 1 root root 4040379 Jul 17 04:57 System.map-4.15.0-29-generic
41681189 -rw------- 1 root root 4044038 Aug 27 10:45 System.map-4.15.0-34-generic
41680909 -rw-r--r-- 1 root root 8257272 Jul 24 23:19 vmlinuz-4.15.0-29-generic
41681193 -rw------- 1 root root 8269560 Aug 27 11:06 vmlinuz-4.15.0-34-generic
Support status summary of 'dungan-HP-Laptop-15-bs0xx':

You have 1578 packages (99.8%) supported until April 2023 (Canonical - 5y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 3 packages (0.2%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2018-09-29 03:15:02
--2018-10-01 10:42:21-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.105.38.10
Connecting to www.linux-usb.org (www.linux-usb.org)|216.105.38.10|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 597855 (584K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

/var/lib/usbutils/u 100%[===================>] 583.84K 375KB/s in 1.6s

2018-10-01 10:42:24 (375 KB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [597855/597855]

Done.
Module Size Used by
rfcomm 77824 4
cmac 16384 1
bnep 20480 2
nls_iso8859_1 16384 1
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2
videodev 184320 3 uvcvideo,videobuf2_core,videobuf2_v4l2
media 40960 2 uvcvideo,videodev
hid_multitouch 20480 0
joydev 24576 0
input_leds 16384 0
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
intel_powerclamp 16384 0
coretemp 16384 0
mei_me 40960 0
snd_hda_codec_hdmi 49152 1
mei 90112 1 mei_me
snd_hda_codec_realtek 106496 1
kvm 598016 0
snd_hda_codec_generic 73728 1 snd_hda_codec_realtek
irqbypass 16384 1 kvm
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
pcbc 16384 0
snd_soc_skl 90112 0
aesni_intel 188416 2
snd_soc_skl_ipc 65536 1 snd_soc_skl
snd_hda_ext_core 24576 1 snd_soc_skl
aes_x86_64 20480 1 aesni_intel
snd_soc_sst_dsp 32768 1 snd_soc_skl_ipc
crypto_simd 16384 1 aesni_intel
snd_soc_sst_ipc 16384 1 snd_soc_skl_ipc
glue_helper 16384 1 aesni_intel
snd_soc_acpi 16384 1 snd_soc_skl
cryptd 24576 3 crypto_simd,ghash_clmulni_intel,aesni_intel
snd_soc_core 241664 1 snd_soc_skl
intel_cstate 20480 0
intel_rapl_perf 16384 0
snd_compress 20480 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
serio_raw 16384 0
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_hda_intel 40960 6
snd_hda_codec 126976 4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core 81920 7 snd_hda_intel,snd_hda_codec,snd_hda_ext_core,snd_soc_skl,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 98304 8 snd_hda_intel,snd_hda_codec,snd_pcm_dmaengine,snd_hda_ext_core,snd_hda_core,snd_soc_skl,snd_hda_codec_hdmi,snd_soc_core
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
wmi_bmof 16384 0
processor_thermal_device 16384 0
int340x_thermal_zone 16384 1 processor_thermal_device
int3400_thermal 16384 0
snd_seq 65536 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_seq,snd_pcm
hp_wmi 16384 0
snd 81920 25 snd_compress,snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_soc_core,snd_pcm
acpi_pad 180224 0
intel_soc_dts_iosf 16384 1 processor_thermal_device
acpi_thermal_rel 16384 1 int3400_thermal
kxcjk_1013 20480 0
industrialio_triggered_buffer 16384 1 kxcjk_1013
kfifo_buf 16384 1 industrialio_triggered_buffer
industrialio 69632 3 kxcjk_1013,industrialio_triggered_buffer,kfifo_buf
intel_wmi_thunderbolt 16384 0
soundcore 16384 1 snd
btusb 45056 0
btrtl 16384 1 btusb
btbcm 16384 1 btusb
btintel 16384 1 btusb
bluetooth 548864 33 btrtl,btintel,bnep,btbcm,rfcomm,btusb
ecdh_generic 24576 2 bluetooth
intel_vbtn 16384 0
shpchp 36864 0
hp_wireless 16384 0
intel_pch_thermal 16384 0
sparse_keymap 16384 2 intel_vbtn,hp_wmi
mac_hid 16384 0
sch_fq_codel 20480 2
b43 413696 0
bcma 57344 1 b43
mac80211 778240 1 b43
cfg80211 622592 2 b43,mac80211
ssb 57344 1 b43
parport_pc 36864 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,parport_pc,ppdev
ip_tables 28672 0
x_tables 40960 1 ip_tables
autofs4 40960 2
usbhid 49152 0
hid 118784 2 usbhid,hid_multitouch
i915 1617920 21
i2c_algo_bit 16384 1 i915
drm_kms_helper 172032 1 i915
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
psmouse 147456 0
fb_sys_fops 16384 1 drm_kms_helper
ahci 36864 2
drm 401408 15 i915,drm_kms_helper
libahci 32768 1 ahci
r8169 86016 0
mii 16384 1 r8169
wmi 24576 3 wmi_bmof,intel_wmi_thunderbolt,hp_wmi
video 45056 1 i915

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Last query:
2018-10-01
Last reply:
2018-10-01
Manfred Hampl (m-hampl) said : #1

Maybe the installation procedure for the driver as described in https://askubuntu.com/a/1018851 helps.

Jeremy (wa113y3s) said : #2

Run the commands at https://gist.github.com/jeremyb31/8687eec6ea7f9dca9e71a24aab197f0e one line at a time, reboot and make sure Secure Boot is disabled in UEFI/BIOS settings

Can you help with this problem?

Provide an answer of your own, or ask Richard Troost for more information if necessary.

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