Wifi won't connect to network, Ethernet works

Asked by Jessica Mondello on 2018-09-13

My wfii will not work on my computer a Dell Inspiron 13Z 5323. I am not super advanced at computers and am super new to Ubuntu, but I'm very good at figuring things out and following directions. I've been troubleshooting for 2 days and nothing will work. I recently switched from Windows 8.1 to Ubuntu 18.04.1. I used a bootable USB drive then installed Ubuntu to my hard drive.

Prior to switching to Ubuntu, I though my hard drive was broken. I reformatted my hard drive, reinstalled it, and factory reset the computer. Presto, everything worked (including the internet), until it didn't. I don't know what happened, but I cracked open the laptop and the wifi woudn't work. All of my networks show up, other devices connect to my wifi, and an ethernet cable works. I factory reset the computer again, but no luck. I decided to move forward with installing Ubuntu anyways in hopes that would magically fix my problem. It didn't. Internet still doesn't work. HELPPPPP. See my full Terminal output below.

CPU Make and Model: Dell Inspiron 13Z 5323
Wireless Access Point: wlp1s0
Wifi Card: Intel Centrino Wireless-N 2230

~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for jessica:
Hit:1 http://archive.ubuntu.com/ubuntu bionic InRelease
Get:2 http://archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB]
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Get:4 http://archive.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]
Get:5 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages [322 kB]
Get:6 http://archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages [286 kB]
Get:7 http://archive.ubuntu.com/ubuntu bionic-updates/main Translation-en [122 kB]
Get:8 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 DEP-11 Metadata [139 kB]
Get:9 http://archive.ubuntu.com/ubuntu bionic-updates/main DEP-11 48x48 Icons [31.4 kB]
Get:10 http://archive.ubuntu.com/ubuntu bionic-updates/main DEP-11 64x64 Icons [56.9 kB]
Get:11 http://archive.ubuntu.com/ubuntu bionic-updates/universe i386 Packages [192 kB]
Get:12 http://archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages [192 kB]
Get:13 http://archive.ubuntu.com/ubuntu bionic-updates/universe Translation-en [90.0 kB]
Get:14 http://archive.ubuntu.com/ubuntu bionic-updates/universe amd64 DEP-11 Metadata [166 kB]
Get:15 http://archive.ubuntu.com/ubuntu bionic-updates/universe DEP-11 48x48 Icons [167 kB]
Get:16 http://archive.ubuntu.com/ubuntu bionic-updates/universe DEP-11 64x64 Icons [284 kB]
Get:17 http://archive.ubuntu.com/ubuntu bionic-updates/multiverse i386 Packages [4,360 B]
Get:18 http://archive.ubuntu.com/ubuntu bionic-updates/multiverse amd64 Packages [4,200 B]
Get:19 http://archive.ubuntu.com/ubuntu bionic-updates/multiverse Translation-en [2,740 B]
Get:20 http://archive.ubuntu.com/ubuntu bionic-updates/multiverse amd64 DEP-11 Metadata [2,468 B]
Get:21 http://archive.ubuntu.com/ubuntu bionic-backports/universe amd64 DEP-11 Metadata [5,100 B]
Get:22 http://archive.ubuntu.com/ubuntu bionic-security/main i386 Packages [132 kB]
Get:23 http://archive.ubuntu.com/ubuntu bionic-security/main amd64 Packages [167 kB]
Get:24 http://archive.ubuntu.com/ubuntu bionic-security/main amd64 DEP-11 Metadata [204 B]
Get:25 http://archive.ubuntu.com/ubuntu bionic-security/universe i386 Packages [66.5 kB]
Get:26 http://archive.ubuntu.com/ubuntu bionic-security/universe amd64 Packages [66.6 kB]
Get:27 http://archive.ubuntu.com/ubuntu bionic-security/universe amd64 DEP-11 Metadata [6,816 B]
Get:28 http://archive.ubuntu.com/ubuntu bionic-security/universe DEP-11 48x48 Icons [9,090 B]
Get:29 http://archive.ubuntu.com/ubuntu bionic-security/universe DEP-11 64x64 Icons [11.3 kB]
Fetched 2,772 kB in 2s (1,182 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version (3.1-2).
pciutils is already the newest version (1:3.5.2-1ubuntu1).
usbutils is already the newest version (1:007-4build1).
rfkill is already the newest version (2.31.1-0.4ubuntu3.1).
The following additional packages will be installed:
  libhd21 libx86emu1
The following NEW packages will be installed:
  hwinfo libhd21 libx86emu1
0 upgraded, 3 newly installed, 0 to remove and 2 not upgraded.
Need to get 760 kB of archives.
After this operation, 3,292 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://archive.ubuntu.com/ubuntu bionic/universe amd64 libx86emu1 amd64 1.12-1 [48.1 kB]
Get:2 http://archive.ubuntu.com/ubuntu bionic/universe amd64 libhd21 amd64 21.52-1 [694 kB]
Get:3 http://archive.ubuntu.com/ubuntu bionic/universe amd64 hwinfo amd64 21.52-1 [18.0 kB]
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Selecting previously unselected package libx86emu1:amd64.
(Reading database ... 158063 files and directories currently installed.)
Preparing to unpack .../libx86emu1_1.12-1_amd64.deb ...
Unpacking libx86emu1:amd64 (1.12-1) ...
Selecting previously unselected package libhd21:amd64.
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Preparing to unpack .../hwinfo_21.52-1_amd64.deb ...
Unpacking hwinfo (21.52-1) ...
Setting up libx86emu1:amd64 (1.12-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
Processing triggers for man-db (2.8.3-2) ...
Setting up libhd21:amd64 (21.52-1) ...
Setting up hwinfo (21.52-1) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
  *-network
       description: Wireless interface
       product: Centrino Wireless-N 2230
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: wlp1s0
       version: c4
       serial: 60:36:dd:32:ee:7a
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=4.15.0-34-generic firmware=18.168.6.1 latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:28 memory:d0500000-d0501fff
  *-network
       description: Ethernet interface
       product: AR8162 Fast Ethernet
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 10
       serial: 5c:f9:dd:54:83:a6
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=alx duplex=full ip=10.0.1.44 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:16 memory:d0400000-d043ffff ioport:2000(size=128)
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: hci0: Bluetooth
 Soft blocked: yes
 Hard blocked: no
enp2s0 Interface doesn't support scanning.

lo Interface doesn't support scanning.

                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:"FBI Surveillance"
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:"Pretty Fly for a Wi-Fi"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"TheisHome"
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    ESSID:"TheisHome_EXT"
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:"Sweet WiFi"
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:""
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    ESSID:""
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS"
01:00.0 Network controller [0280]: Intel Corporation Centrino Wireless-N 2230 [8086:0887] (rev c4)
 Subsystem: Intel Corporation Centrino Wireless-N 2230 BGN [8086:4462]
 Kernel driver in use: iwlwifi
--
02:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8162 Fast Ethernet [1969:1090] (rev 10)
 Subsystem: Dell AR8162 Fast Ethernet [1028:055b]
 Kernel driver in use: alx
 Kernel modules: alx
Bus 002 Device 003: ID 8087:07da Intel Corp.
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0c45:644b Microdia
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Error: argument 'nm' not understood. Try passing --help instead.
H/W path Device Class Description
======================================================
                            system Inspiron 5323 (Inspiron 5323)
/0 bus 0J4MPR
/0/4 processor Intel(R) Core(TM) i3-3217U CPU @ 1.80
/0/4/6 memory 32KiB L1 cache
/0/4/7 memory 256KiB L2 cache
/0/4/8 memory 3MiB L3 cache
/0/5 memory 32KiB L1 cache
/0/0 memory 128KiB BIOS
/0/35 memory 6GiB System Memory
/0/35/0 memory 2GiB SODIMM DDR3 Synchronous 1600 MHz
/0/35/1 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz
/0/100 bridge 3rd Gen Core processor DRAM Controlle
/0/100/2 display 3rd Gen Core processor Graphics Contr
/0/100/14 bus 7 Series/C210 Series Chipset Family U
/0/100/14/0 usb3 bus xHCI Host Controller
/0/100/14/1 usb4 bus xHCI Host Controller
/0/100/16 communication 7 Series/C216 Chipset Family MEI Cont
/0/100/1a bus 7 Series/C216 Chipset Family USB Enha
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1a/1/1/3 generic USB2.0-CRW
/0/100/1a/1/1/5 multimedia Laptop_Integrated_Webcam_HD
/0/100/1b multimedia 7 Series/C216 Chipset Family High Def
/0/100/1c bridge 7 Series/C216 Chipset Family PCI Expr
/0/100/1c/0 wlp1s0 network Centrino Wireless-N 2230
/0/100/1c.4 bridge 7 Series/C210 Series Chipset Family P
/0/100/1c.4/0 enp2s0 network AR8162 Fast Ethernet
/0/100/1d bus 7 Series/C216 Chipset Family USB Enha
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1d/1/1/5 communication Bluetooth wireless interface
/0/100/1f bridge HM77 Express Chipset LPC Controller
/0/100/1f.2 storage 7 Series Chipset Family 6-port SATA C
/0/100/1f.3 bus 7 Series/C216 Chipset Family SMBus Co
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 500GB WDC WD5000LPVT-7
/0/1/0.0.0/1 /dev/sda1 volume 465GiB EXT4 volume
/1 power DELL
Linux jessica-Inspiron-5323 4.15.0-34-generic #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] found SMP MP-table at [mem 0x000f0100-0x000f010f] mapped at [ (ptrval)]
[ 0.000000] No NUMA configuration found
[ 0.000000] APIC: Switch to symmetric I/O mode setup
[ 0.024000] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.040827] core: PMU erratum BJ122, BV98, HSD29 worked around, HT is on
[ 0.052376] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.084195] pci 0000:02:00.0: [1969:1090] type 00 class 0x020000
[ 0.084243] pci 0000:02:00.0: reg 0x10: [mem 0xd0400000-0xd043ffff 64bit]
[ 0.084259] pci 0000:02:00.0: reg 0x18: [io 0x2000-0x207f]
[ 0.084419] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.098559] usbcore: registered new interface driver usbfs
[ 0.098559] usbcore: registered new interface driver hub
[ 0.098559] usbcore: registered new device driver usb
[ 0.102536] clocksource: Switched to clocksource hpet
[ 0.116108] pnp: PnP ACPI: found 6 devices
[ 0.124701] pci 0000:02:00.0: set MSI_INTX_DISABLE_BUG flag
[ 1.246498] Console: switching to colour frame buffer device 170x48
[ 1.352493] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
[ 1.352602] ACPI: Lid Switch [LID0]
[ 1.380175] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.380178] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.380180] usb usb1: Product: EHCI Host Controller
[ 1.380182] usb usb1: Manufacturer: Linux 4.15.0-34-generic ehci_hcd
[ 1.380184] usb usb1: SerialNumber: 0000:00:1a.0
[ 1.380397] hub 1-0:1.0: USB hub found
[ 1.400079] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.400081] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.400083] usb usb2: Product: EHCI Host Controller
[ 1.400085] usb usb2: Manufacturer: Linux 4.15.0-34-generic ehci_hcd
[ 1.400087] usb usb2: SerialNumber: 0000:00:1d.0
[ 1.400217] hub 2-0:1.0: USB hub found
[ 1.401879] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.401882] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.401884] usb usb3: Product: xHCI Host Controller
[ 1.401885] usb usb3: Manufacturer: Linux 4.15.0-34-generic xhci-hcd
[ 1.401887] usb usb3: SerialNumber: 0000:00:14.0
[ 1.402013] hub 3-0:1.0: USB hub found
[ 1.402653] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.402655] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.402657] usb usb4: Product: xHCI Host Controller
[ 1.402659] usb usb4: Manufacturer: Linux 4.15.0-34-generic xhci-hcd
[ 1.402660] usb usb4: SerialNumber: 0000:00:14.0
[ 1.402779] hub 4-0:1.0: USB hub found
[ 1.413749] RAS: Correctable Errors collector initialized.
[ 1.424256] ima: No TPM chip found, activating TPM-bypass! (rc=-19)
[ 1.424758] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.472810] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.482779] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.716104] usb 1-1: new high-speed USB device number 2 using ehci-pci
[ 1.740081] usb 2-1: new high-speed USB device number 2 using ehci-pci
[ 1.811722] wmi_bus wmi_bus-PNP0C14:00: WQBC data block query control method not found
[ 1.832519] alx 0000:02:00.0 eth0: Qualcomm Atheros AR816x/AR817x Ethernet [5c:f9:dd:54:83:a6]
[ 1.873578] alx 0000:02:00.0 enp2s0: renamed from eth0
[ 1.876370] usb 1-1: New USB device found, idVendor=8087, idProduct=0024
[ 1.876374] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1.876669] hub 1-1:1.0: USB hub found
[ 1.896396] usb 2-1: New USB device found, idVendor=8087, idProduct=0024
[ 1.896399] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1.896671] hub 2-1:1.0: USB hub found
[ 1.903611] fb: switching to inteldrmfb from VESA VGA
[ 1.903634] Console: switching to colour dummy device 80x25
[ 2.164044] usb 1-1.3: new high-speed USB device number 3 using ehci-pci
[ 2.192045] usb 2-1.5: new full-speed USB device number 3 using ehci-pci
[ 2.233366] Console: switching to colour frame buffer device 170x48
[ 2.272880] usb 1-1.3: New USB device found, idVendor=0bda, idProduct=0129
[ 2.272896] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.272898] usb 1-1.3: Product: USB2.0-CRW
[ 2.272900] usb 1-1.3: Manufacturer: Generic
[ 2.272902] usb 1-1.3: SerialNumber: 20100201396000000
[ 2.279377] usbcore: registered new interface driver rtsx_usb
[ 2.320777] usb 2-1.5: New USB device found, idVendor=8087, idProduct=07da
[ 2.320781] usb 2-1.5: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.352028] usb 1-1.5: new high-speed USB device number 4 using ehci-pci
[ 2.531846] usb 1-1.5: New USB device found, idVendor=0c45, idProduct=644b
[ 2.531849] usb 1-1.5: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[ 2.531851] usb 1-1.5: Product: Laptop_Integrated_Webcam_HD
[ 2.531853] usb 1-1.5: Manufacturer: CN00YCD6724872BB64MFA00
[ 3.292223] clocksource: Switched to clocksource tsc
[ 6.760322] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 6.894986] lp: driver loaded but no devices found
[ 16.387071] lpc_ich: Resource conflict(s) found affecting gpio_ich
[ 16.419261] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[ 16.442860] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[ 16.458681] Intel(R) Wireless WiFi driver for Linux
[ 16.458995] iwlwifi 0000:01:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 16.459510] usbcore: registered new interface driver btusb
[ 16.631144] intel_rapl: Found RAPL domain package
[ 16.631147] intel_rapl: Found RAPL domain core
[ 16.631148] intel_rapl: Found RAPL domain uncore
[ 16.652465] snd_hda_intel 0000:00:1b.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 17.107825] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 17.107897] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 17.107964] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 17.159922] iwlwifi 0000:01:00.0: loaded firmware version 18.168.6.1 op_mode iwldvm
[ 17.184060] iwlwifi 0000:01:00.0: CONFIG_IWLWIFI_DEBUG disabled
[ 17.184064] iwlwifi 0000:01:00.0: CONFIG_IWLWIFI_DEBUGFS enabled
[ 17.184066] iwlwifi 0000:01:00.0: CONFIG_IWLWIFI_DEVICE_TRACING enabled
[ 17.184071] iwlwifi 0000:01:00.0: Detected Intel(R) Centrino(R) Wireless-N 2230 BGN, REV=0xC8
[ 17.223344] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs'
[ 17.225387] iwlwifi 0000:01:00.0 wlp1s0: renamed from wlan0
[ 17.283477] uvcvideo: Found UVC 1.00 device Laptop_Integrated_Webcam_HD (0c45:644b)
[ 17.309402] input: Laptop_Integrated_Webcam_HD: In as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.0/input/input12
[ 17.309480] usbcore: registered new interface driver uvcvideo
[ 23.249262] alx 0000:02:00.0 enp2s0: NIC Up: 100 Mbps Full
[ 23.334259] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 23.347770] iwlwifi 0000:01:00.0: Radio type=0x2-0x0-0x0
[ 23.629815] iwlwifi 0000:01:00.0: Radio type=0x2-0x0-0x0
[ 23.691971] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 23.907812] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 111.427953] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 111.431712] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 111.454259] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 111.477416] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 111.497975] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 112.075399] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 112.077346] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 112.105086] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 112.129076] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 112.154382] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 113.205738] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 113.207422] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 113.235363] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 113.257899] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 113.286657] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 114.892152] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 114.893938] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 114.919428] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 114.940207] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 114.964987] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 126.122874] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 126.124923] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 126.153198] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 126.182544] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 126.204478] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 136.617101] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 142.160999] iwlwifi 0000:01:00.0: Radio type=0x2-0x0-0x0
[ 142.446688] iwlwifi 0000:01:00.0: Radio type=0x2-0x0-0x0
[ 142.509121] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 142.561795] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 156.408497] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 156.410273] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 156.438172] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 156.468220] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 156.495431] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 157.170199] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 157.174437] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 157.195144] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 157.219960] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 157.245910] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 158.297153] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 158.301087] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 158.343032] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 158.370230] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 158.393435] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 159.921486] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 159.923032] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 159.951419] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 159.979636] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 160.005810] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 171.111965] wlp1s0: authenticate with 64:a5:c3:72:02:ec
[ 171.113620] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 1/3)
[ 171.143795] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 2/3)
[ 171.166910] wlp1s0: send auth to 64:a5:c3:72:02:ec (try 3/3)
[ 171.193843] wlp1s0: authentication with 64:a5:c3:72:02:ec timed out
[ 181.609677] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 690.527351] alx 0000:02:00.0 enp2s0: wol: ctrl=3, speed=A
[ 690.936742] usb 1-1.3: reset high-speed USB device number 3 using ehci-pci
[ 690.936763] usb 2-1.5: reset full-speed USB device number 3 using ehci-pci
[ 691.124750] usb 1-1.5: reset high-speed USB device number 4 using ehci-pci
[ 694.220309] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 694.234252] iwlwifi 0000:01:00.0: Radio type=0x2-0x0-0x0
[ 694.509588] iwlwifi 0000:01:00.0: Radio type=0x2-0x0-0x0
[ 694.577053] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 694.636732] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 716.770287] alx 0000:02:00.0 enp2s0: NIC Up: 100 Mbps Full
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
 Release Date: 09/25/2013
  Serial services are supported (int 14h)
 Manufacturer: Dell Inc.
 Product Name: Inspiron 5323
 Serial Number: 7JQJ2W1
 Manufacturer: Dell Inc.
 Product Name: 0J4MPR
 Serial Number: .7JQJ2W1.CN486432CQ1003.
 Manufacturer: Dell Inc.
 Serial Number: 7JQJ2W1
 Port Type: Serial Port 16550A Compatible
 Manufacturer: Dynapack
 Manufacture Date: 2008
 Serial Number: 1.0
 Manufacturer: Samsung
 Serial Number: 00983C8A
 Manufacturer: 830B
 Serial Number: 40C7A412
enp2s0 no wireless extensions.

lo no wireless extensions.

wlp1s0 IEEE 802.11 ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=16 dBm
          Retry short limit:7 RTS thr:off Fragment thr:off
          Power Management:on

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/iwlwifi.conf:options iwlwifi 11n_disable=1
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
17: PCI 200.0: 0200 Ethernet controller
  [Created at pci.378]
  Unique ID: c3qJ.0TS9GUVJ0D7
  Parent ID: QSNP._tAgry2moqB
  SysFS ID: /devices/pci0000:00/0000:00:1c.4/0000:02:00.0
  SysFS BusID: 0000:02:00.0
  Hardware Class: network
  Model: "Qualcomm Atheros AR8162 Fast Ethernet"
  Vendor: pci 0x1969 "Qualcomm Atheros"
  Device: pci 0x1090 "AR8162 Fast Ethernet"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x055b
  Revision: 0x10
  Driver: "alx"
  Driver Modules: "alx"
  Device File: enp2s0
  Memory Range: 0xd0400000-0xd043ffff (rw,non-prefetchable)
  I/O Ports: 0x2000-0x2fff (rw)
  IRQ: 16 (80462 events)
  HW Address: 5c:f9:dd:54:83:a6
  Permanent HW Address: 5c:f9:dd:54:83:a6
  Link detected: yes
  Module Alias: "pci:v00001969d00001090sv00001028sd0000055Bbc02sc00i00"
  Driver Info #0:
    Driver Status: alx is active
    Driver Activation Cmd: "modprobe alx"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #11 (PCI bridge)

19: PCI 100.0: 0282 WLAN controller
  [Created at pci.378]
  Unique ID: yWPJ.DvWCw3Pt0B4
  Parent ID: z8Q3.sZdg+SmuaBA
  SysFS ID: /devices/pci0000:00/0000:00:1c.0/0000:01:00.0
  SysFS BusID: 0000:01:00.0
  Hardware Class: network
  Model: "Intel Centrino Wireless-N 2230 BGN"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x0887 "Centrino Wireless-N 2230"
  SubVendor: pci 0x8086 "Intel Corporation"
  SubDevice: pci 0x4462 "Centrino Wireless-N 2230 BGN"
  Revision: 0xc4
  Driver: "iwlwifi"
  Driver Modules: "iwlwifi"
  Device File: wlp1s0
  Features: WLAN
  Memory Range: 0xd0500000-0xd0501fff (rw,non-prefetchable)
  IRQ: 28 (391065 events)
  HW Address: 60:36:dd:32:ee:7a
  Permanent HW Address: 60:36:dd:32:ee:7a
  Link detected: no
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v00008086d00000887sv00008086sd00004462bc02sc80i00"
  Driver Info #0:
    Driver Status: iwlwifi is active
    Driver Activation Cmd: "modprobe iwlwifi"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #15 (PCI bridge)
root 771 0.0 0.1 45016 7496 ? Ss Sep12 0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
root 775 0.0 0.2 705376 17228 ? Ssl Sep12 0:02 /usr/sbin/NetworkManager --no-daemon
root 779 0.0 0.2 177632 17240 ? Ssl Sep12 0:00 /usr/bin/python3 /usr/bin/networkd-dispatcher --run-startup-triggers
root 3041 0.0 0.1 25656 5984 ? S 08:12 0:00 /sbin/dhclient -d -q -sf /usr/lib/NetworkManager/nm-dhcp-helper -pf /run/dhclient-enp2s0.pid -lf /var/lib/NetworkManager/dhclient-360e0f37-1fc1-3582-8687-326df723a506-enp2s0.lease -cf /var/lib/NetworkManager/dhclient-enp2s0.conf enp2s0
jessica 4797 0.0 0.0 21536 1032 pts/1 S+ 09:07 0:00 grep --color=auto -E wpa|icd|etwork

Command 'netstat' not found, but can be installed with:

sudo apt install net-tools

# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "systemd-resolve --status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs must not access this file directly, but only through the
# symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a different way,
# replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 127.0.0.53
total 136428
12058625 drwxr-xr-x 3 root root 4096 Sep 12 15:34 .
       2 drwxr-xr-x 24 root root 4096 Sep 12 14:01 ..
12058628 -rw-r--r-- 1 root root 1537161 Jul 17 02:57 abi-4.15.0-29-generic
12058927 -rw-r--r-- 1 root root 1537610 Aug 27 08:45 abi-4.15.0-34-generic
12058629 -rw-r--r-- 1 root root 216807 Jul 17 02:57 config-4.15.0-29-generic
12058928 -rw-r--r-- 1 root root 216905 Aug 27 08:45 config-4.15.0-34-generic
12058626 drwxr-xr-x 5 root root 4096 Sep 12 14:03 grub
12058931 -rw-r--r-- 1 root root 55493395 Sep 12 15:23 initrd.img-4.15.0-29-generic
12058637 -rw-r--r-- 1 root root 55497926 Sep 12 15:34 initrd.img-4.15.0-34-generic
12058630 -rw-r--r-- 1 root root 182704 Jan 28 2016 memtest86+.bin
12058631 -rw-r--r-- 1 root root 184380 Jan 28 2016 memtest86+.elf
12058632 -rw-r--r-- 1 root root 184840 Jan 28 2016 memtest86+_multiboot.bin
12058633 -rw-r--r-- 1 root root 0 Jul 17 02:57 retpoline-4.15.0-29-generic
12058929 -rw-r--r-- 1 root root 0 Aug 27 08:45 retpoline-4.15.0-34-generic
12058627 -rw------- 1 root root 4040379 Jul 17 02:57 System.map-4.15.0-29-generic
12058926 -rw------- 1 root root 4044038 Aug 27 08:45 System.map-4.15.0-34-generic
12058636 -rw-r--r-- 1 root root 8257272 Jul 24 16:19 vmlinuz-4.15.0-29-generic
12058930 -rw------- 1 root root 8269560 Aug 27 09:06 vmlinuz-4.15.0-34-generic
Support status summary of 'jessica-Inspiron-5323':

You have 1608 packages (99.7%) supported until April 2023 (Canonical - 5y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 5 packages (0.3%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2018-09-12 03:15:02
--2018-09-13 09:07:18-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.105.38.10
Connecting to www.linux-usb.org (www.linux-usb.org)|216.105.38.10|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 597855 (584K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

/var/lib/usbutils/u 100%[===================>] 583.84K 2.47MB/s in 0.2s

2018-09-13 09:07:19 (2.47 MB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [597855/597855]

Done.
Module Size Used by
rfcomm 77824 4
cmac 16384 0
bnep 20480 2
rtsx_usb_ms 20480 0
memstick 16384 1 rtsx_usb_ms
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2
videodev 184320 3 uvcvideo,videobuf2_core,videobuf2_v4l2
media 40960 2 uvcvideo,videodev
arc4 16384 2
iwldvm 229376 0
mac80211 778240 1 iwldvm
snd_hda_codec_hdmi 49152 1
snd_hda_codec_cirrus 20480 1
snd_hda_codec_generic 73728 1 snd_hda_codec_cirrus
dell_wmi 16384 0
dell_laptop 20480 0
sparse_keymap 16384 1 dell_wmi
dell_smbios_smm 16384 0
dcdbas 16384 1 dell_smbios_smm
dell_smm_hwmon 16384 0
snd_hda_intel 40960 5
snd_hda_codec 126976 4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_cirrus
snd_hda_core 81920 5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_cirrus
snd_hwdep 20480 1 snd_hda_codec
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
intel_powerclamp 16384 0
coretemp 16384 0
snd_pcm 98304 5 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_hdmi
kvm_intel 212992 0
kvm 598016 1 kvm_intel
irqbypass 16384 1 kvm
crct10dif_pclmul 16384 0
snd_seq_midi 16384 0
crc32_pclmul 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
ghash_clmulni_intel 16384 0
cryptd 24576 1 ghash_clmulni_intel
intel_cstate 20480 0
intel_rapl_perf 16384 0
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 65536 2 snd_seq_midi_event,snd_seq_midi
input_leds 16384 0
dell_smbios 16384 3 dell_wmi,dell_laptop,dell_smbios_smm
joydev 24576 0
dell_wmi_descriptor 16384 1 dell_wmi
wmi_bmof 16384 0
serio_raw 16384 0
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
iwlwifi 282624 1 iwldvm
snd_timer 32768 2 snd_seq,snd_pcm
btusb 45056 0
btrtl 16384 1 btusb
btbcm 16384 1 btusb
btintel 16384 1 btusb
bluetooth 548864 33 btrtl,btintel,bnep,btbcm,rfcomm,btusb
cfg80211 622592 3 iwlwifi,mac80211,iwldvm
snd 81920 20 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_cirrus,snd_seq_device,snd_pcm
ecdh_generic 24576 1 bluetooth
lpc_ich 24576 0
mei_me 40960 0
soundcore 16384 1 snd
mei 90112 1 mei_me
shpchp 36864 0
mac_hid 16384 0
sch_fq_codel 20480 9
parport_pc 36864 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,parport_pc,ppdev
ip_tables 28672 0
x_tables 40960 1 ip_tables
autofs4 40960 2
rtsx_usb_sdmmc 28672 0
rtsx_usb 20480 2 rtsx_usb_sdmmc,rtsx_usb_ms
i915 1617920 14
i2c_algo_bit 16384 1 i915
drm_kms_helper 172032 1 i915
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
psmouse 147456 0
drm 401408 6 i915,drm_kms_helper
ahci 36864 1
alx 49152 0
libahci 32768 1 ahci
mdio 16384 1 alx
wmi 24576 3 dell_wmi,wmi_bmof,dell_wmi_descriptor
video 45056 3 dell_wmi,dell_laptop,i915

lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09)
00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04)
00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04)
00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4)
00:1c.4 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 5 [8086:1e18] (rev c4)
00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
00:1f.0 ISA bridge [0601]: Intel Corporation HM77 Express Chipset LPC Controller [8086:1e57] (rev 04)
00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04)
00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller [8086:1e22] (rev 04)
01:00.0 Network controller [0280]: Intel Corporation Centrino Wireless-N 2230 [8086:0887] (rev c4)
02:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8162 Fast Ethernet [1969:1090] (rev 10)

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Solved by:
Jessica Mondello
Solved:
2018-09-13
Last query:
2018-09-13
Last reply:
Jessica Mondello (mondell2) said : #1

Fixed! There was an issue with the setting of the wifi choose 2.4 or 5 gb or something like that?

Jessica Mondello (mondell2) said : #2

Problem is solved.

If your wireless router is transmitting on channel 6, I suggest switching to channel 3 to avoid wireless interference from your neighbors' wireless routers.