Wireless BCM43142 not detected on ubuntu 16.04

Asked by Olver Hernandez on 2018-01-31

I have a Dell Inspiron 14Z - 5423. I installed Ubuntu and the wireless was working fine. Some days ago it stop working. Can someone help me?

I tried upgrading the system and I tried installing the firmware-b43-installer package and it didn't work.
Also tried the bcmwl-kernel-source_6.30.223.248+bdcom-0ubuntu0.2_amd64.deb package from the ubuntu website and it didn't work.

In the network devices doesn't appear the wifi option.

This is the output of the command in the Wireless Troubleshooting Procedure:

Hit:1 http://co.archive.ubuntu.com/ubuntu xenial InRelease
Hit:2 http://co.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:3 http://co.archive.ubuntu.com/ubuntu xenial-backports InRelease
Ign:4 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:5 http://dl.google.com/linux/chrome/deb stable Release
Hit:6 http://download.virtualbox.org/virtualbox/debian xenial InRelease
Ign:7 http://linux.dropbox.com/ubuntu wily InRelease
Hit:8 http://archive.canonical.com/ubuntu xenial InRelease
Get:9 http://linux.dropbox.com/ubuntu wily Release [6.596 B]
Hit:10 https://repo.skype.com/deb stable InRelease
Hit:11 http://security.ubuntu.com/ubuntu xenial-security InRelease
Hit:12 http://security.ubuntu.com/ubuntu precise-security InRelease
Fetched 6.596 B in 2s (2.397 B/s)
Reading package lists... Done
W: http://security.ubuntu.com/ubuntu/dists/precise-security/InRelease: Signature by key 630239CC130E1A7FD81A27B140976EAF437D05B5 uses weak digest algorithm (SHA1)
Reading package lists... Done
Building dependency tree
Reading state information... Done
rfkill is already the newest version (0.5-1ubuntu3).
usbutils is already the newest version (1:007-4).
grep is already the newest version (2.25-1~16.04.1).
pciutils is already the newest version (1:3.3.1-1.1ubuntu1.1).
The following additional packages will be installed:
  libhd21 libx86emu1
The following NEW packages will be installed:
  hwinfo libhd21 libx86emu1
0 upgraded, 3 newly installed, 0 to remove and 24 not upgraded.
Need to get 727 kB of archives.
After this operation, 3.138 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://co.archive.ubuntu.com/ubuntu xenial/universe amd64 libx86emu1 amd64 1.5-1 [47,5 kB]
Get:2 http://co.archive.ubuntu.com/ubuntu xenial/universe amd64 libhd21 amd64 21.23-1 [663 kB]
Get:3 http://co.archive.ubuntu.com/ubuntu xenial/universe amd64 hwinfo amd64 21.23-1 [16,8 kB]
Fetched 727 kB in 0s (4.292 kB/s)
Selecting previously unselected package libx86emu1:amd64.
(Reading database ... 199566 files and directories currently installed.)
Preparing to unpack .../libx86emu1_1.5-1_amd64.deb ...
Unpacking libx86emu1:amd64 (1.5-1) ...
Selecting previously unselected package libhd21:amd64.
Preparing to unpack .../libhd21_21.23-1_amd64.deb ...
Unpacking libhd21:amd64 (21.23-1) ...
Selecting previously unselected package hwinfo.
Preparing to unpack .../hwinfo_21.23-1_amd64.deb ...
Unpacking hwinfo (21.23-1) ...
Processing triggers for libc-bin (2.23-0ubuntu10) ...
Processing triggers for man-db (2.7.5-1) ...
Setting up libx86emu1:amd64 (1.5-1) ...
Setting up libhd21:amd64 (21.23-1) ...
Setting up hwinfo (21.23-1) ...
Processing triggers for libc-bin (2.23-0ubuntu10) ...
  *-network UNCLAIMED
       description: Network controller
       product: BCM43142 802.11b/g/n
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:07:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:f7d00000-f7d07fff
  *-network
       description: Ethernet interface
       product: AR8162 Fast Ethernet
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:09:00.0
       logical name: enp9s0
       version: 10
       serial: 78:45:c4:bc:42:6d
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=alx duplex=full ip=192.168.1.56 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:17 memory:f7c00000-f7c3ffff ioport:e000(size=128)
0: hci0: Bluetooth
 Soft blocked: yes
 Hard blocked: no
lo Interface doesn't support scanning.

enp9s0 Interface doesn't support scanning.

# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04.3 LTS"
07:00.0 Network controller [0280]: Broadcom Corporation BCM43142 802.11b/g/n [14e4:4365] (rev 01)
 Subsystem: Dell Wireless 1704 802.11n + BT 4.0 [1028:0016]
 Kernel modules: bcma
09:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8162 Fast Ethernet [1969:1090] (rev 10)
 Subsystem: Dell AR8162 Fast Ethernet [1028:057e]
 Kernel driver in use: alx
 Kernel modules: alx
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 0c45:6448 Microdia
Bus 001 Device 004: ID 0a5c:21d7 Broadcom Corp. BCM43142 Bluetooth 4.0
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Error: Object 'nm' is unknown, try 'nmcli help'.
H/W path Device Class Description
=======================================================
                             system Inspiron 5423 (To be filled by O.E.M.)
/0 bus 0F45CW
/0/0 memory 64KiB BIOS
/0/4 memory 128KiB L1 cache
/0/5 memory 512KiB L2 cache
/0/6 memory 3MiB L3 cache
/0/26 processor Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz
/0/7 memory 8GiB System Memory
/0/7/0 memory 4GiB SODIMM DDR3 Synchronous 1333 MHz (0,8 ns)
/0/7/1 memory 4GiB SODIMM DDR3 Synchronous 1333 MHz (0,8 ns)
/0/100 bridge 3rd Gen Core processor DRAM Controller
/0/100/2 display 3rd Gen Core processor Graphics Controller
/0/100/14 bus 7 Series/C210 Series Chipset Family USB xHCI Host Controller
/0/100/14/0 usb3 bus xHCI Host Controller
/0/100/14/0/1 input USB Optical Mouse
/0/100/14/1 usb4 bus xHCI Host Controller
/0/100/16 communication 7 Series/C210 Series Chipset Family MEI Controller #1
/0/100/1a bus 7 Series/C210 Series Chipset Family USB Enhanced Host Contro
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1a/1/1/3 generic USB2.0-CRW
/0/100/1a/1/1/4 generic BCM43142A0
/0/100/1a/1/1/5 multimedia Laptop_Integrated_Webcam_HD
/0/100/1b multimedia 7 Series/C210 Series Chipset Family High Definition Audio Co
/0/100/1c bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 1
/0/100/1c.3 bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 4
/0/100/1c.3/0 network BCM43142 802.11b/g/n
/0/100/1c.5 bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 6
/0/100/1c.5/0 enp9s0 network AR8162 Fast Ethernet
/0/100/1d bus 7 Series/C210 Series Chipset Family USB Enhanced Host Contro
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1f bridge HM77 Express Chipset LPC Controller
/0/100/1f.2 storage 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
/0/100/1f.3 bus 7 Series/C210 Series Chipset Family SMBus Controller
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 500GB ST500LT012-9WS14
/0/1/0.0.0/1 /dev/sda1 volume 39MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 16GiB Windows NTFS volume
/0/1/0.0.0/3 /dev/sda3 volume 68GiB Windows NTFS volume
/0/1/0.0.0/4 /dev/sda4 volume 380GiB Extended partition
/0/1/0.0.0/4/5 /dev/sda5 volume 188GiB HPFS/NTFS partition
/0/1/0.0.0/4/6 /dev/sda6 volume 10GiB Linux swap / Solaris partition
/0/1/0.0.0/4/7 /dev/sda7 volume 18GiB Linux filesystem partition
/0/1/0.0.0/4/8 /dev/sda8 volume 163GiB Linux filesystem partition
/0/2 scsi1 storage
/0/2/0.0.0 /dev/sdb disk 32GB SAMSUNG SSD PM83
/0/2/0.0.0/1 /dev/sdb1 volume 5721MiB Linux swap volume
/0/2/0.0.0/2 /dev/sdb2 volume 24GiB Extended partition
/0/2/0.0.0/2/5 /dev/sdb5 volume 24GiB Linux filesystem partition
/0/3 scsi4 storage
/0/3/0.0.0 /dev/cdrom disk DVD+-RW GU70N
/1 power DELL TPMCF46
Linux siata8 4.13.0-32-generic #35~16.04.1-Ubuntu SMP Thu Jan 25 10:13:43 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] found SMP MP-table at [mem 0x000fda10-0x000fda1f] mapped at [ffff91f3000fda10]
[ 0.000000] No NUMA configuration found
[ 0.020492] Switched APIC routing to cluster x2apic.
[ 0.072913] PCCT header not found.
[ 0.072913] core: PMU erratum BJ122, BV98, HSD29 worked around, HT is on
[ 0.080266] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.132054] usbcore: registered new interface driver usbfs
[ 0.132064] usbcore: registered new interface driver hub
[ 0.132083] usbcore: registered new device driver usb
[ 0.138094] clocksource: Switched to clocksource hpet
[ 0.150260] pnp: PnP ACPI: found 8 devices
[ 1.242911] Console: switching to colour frame buffer device 170x48
[ 1.244634] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
[ 1.245659] ACPI: Lid Switch [LID0]
[ 1.280208] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.280210] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.280212] usb usb1: Product: EHCI Host Controller
[ 1.280214] usb usb1: Manufacturer: Linux 4.13.0-32-generic ehci_hcd
[ 1.280215] usb usb1: SerialNumber: 0000:00:1a.0
[ 1.280494] hub 1-0:1.0: USB hub found
[ 1.300217] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.300220] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.300221] usb usb2: Product: EHCI Host Controller
[ 1.300223] usb usb2: Manufacturer: Linux 4.13.0-32-generic ehci_hcd
[ 1.300224] usb usb2: SerialNumber: 0000:00:1d.0
[ 1.300505] hub 2-0:1.0: USB hub found
[ 1.302209] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.302210] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.302212] usb usb3: Product: xHCI Host Controller
[ 1.302213] usb usb3: Manufacturer: Linux 4.13.0-32-generic xhci-hcd
[ 1.302215] usb usb3: SerialNumber: 0000:00:14.0
[ 1.302439] hub 3-0:1.0: USB hub found
[ 1.302906] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.302908] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.302910] usb usb4: Product: xHCI Host Controller
[ 1.302911] usb usb4: Manufacturer: Linux 4.13.0-32-generic xhci-hcd
[ 1.302913] usb usb4: SerialNumber: 0000:00:14.0
[ 1.303144] hub 4-0:1.0: USB hub found
[ 1.313218] RAS: Correctable Errors collector initialized.
[ 1.321466] ima: No TPM chip found, activating TPM-bypass! (rc=-19)
[ 1.321959] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.326964] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.328789] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 1.398139] wmi_bus wmi_bus-PNP0C14:00: WQBC data block query control method not found
[ 1.414884] alx 0000:09:00.0 eth0: Qualcomm Atheros AR816x/AR817x Ethernet [78:45:c4:bc:42:6d]
[ 1.441846] alx 0000:09:00.0 enp9s0: renamed from eth0
[ 1.463614] fb: switching to inteldrmfb from VESA VGA
[ 1.463639] Console: switching to colour dummy device 80x25
[ 1.554594] Console: switching to colour frame buffer device 170x48
[ 1.612125] usb 1-1: new high-speed USB device number 2 using ehci-pci
[ 1.628121] usb 3-1: new low-speed USB device number 2 using xhci_hcd
[ 1.628137] usb 2-1: new high-speed USB device number 2 using ehci-pci
[ 1.760547] usb 1-1: New USB device found, idVendor=8087, idProduct=0024
[ 1.760555] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1.760809] hub 1-1:1.0: USB hub found
[ 1.761143] ata2.00: ATA-8: SAMSUNG SSD PM830 mSATA 32GB, CXM13D1Q, max UDMA/133
[ 1.772391] usb 3-1: New USB device found, idVendor=046d, idProduct=c077
[ 1.772402] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.772403] usb 3-1: Product: USB Optical Mouse
[ 1.772404] usb 3-1: Manufacturer: Logitech
[ 1.776425] usb 2-1: New USB device found, idVendor=8087, idProduct=0024
[ 1.776433] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1.776686] hub 2-1:1.0: USB hub found
[ 1.779774] usbcore: registered new interface driver usbhid
[ 1.779775] usbhid: USB HID core driver
[ 1.781291] input: Logitech USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:046D:C077.0001/input/input8
[ 1.781414] hid-generic 0003:046D:C077.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech USB Optical Mouse] on usb-0000:00:14.0-1/input0
[ 2.048086] usb 1-1.3: new high-speed USB device number 3 using ehci-pci
[ 2.157068] usb 1-1.3: New USB device found, idVendor=0bda, idProduct=0129
[ 2.157070] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.157071] usb 1-1.3: Product: USB2.0-CRW
[ 2.157072] usb 1-1.3: Manufacturer: Generic
[ 2.157073] usb 1-1.3: SerialNumber: 20100201396000000
[ 2.162832] usbcore: registered new interface driver rtsx_usb
[ 2.236087] usb 1-1.4: new full-speed USB device number 4 using ehci-pci
[ 2.347536] usb 1-1.4: New USB device found, idVendor=0a5c, idProduct=21d7
[ 2.347542] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.347546] usb 1-1.4: Product: BCM43142A0
[ 2.347549] usb 1-1.4: Manufacturer: Broadcom Corp
[ 2.347552] usb 1-1.4: SerialNumber: 642737FC09D2
[ 2.428058] usb 1-1.5: new high-speed USB device number 5 using ehci-pci
[ 2.603156] usb 1-1.5: New USB device found, idVendor=0c45, idProduct=6448
[ 2.603158] usb 1-1.5: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[ 2.603160] usb 1-1.5: Product: Laptop_Integrated_Webcam_HD
[ 2.603161] usb 1-1.5: Manufacturer: CN01FYV6724872AUMB84A02
[ 3.188616] lp: driver loaded but no devices found
[ 3.292081] clocksource: Switched to clocksource tsc
[ 3.342805] EXT4-fs (sdb5): re-mounted. Opts: errors=remount-ro
[ 3.582520] lpc_ich: Resource conflict(s) found affecting gpio_ich
[ 3.826177] intel_rapl: Found RAPL domain package
[ 3.826179] intel_rapl: Found RAPL domain core
[ 3.826180] intel_rapl: Found RAPL domain uncore
[ 3.932779] usbcore: registered new interface driver btusb
[ 3.977752] uvcvideo: Found UVC 1.00 device Laptop_Integrated_Webcam_HD (0c45:6448)
[ 4.004626] input: Laptop_Integrated_Webcam_HD: In as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.0/input/input10
[ 4.004706] usbcore: registered new interface driver uvcvideo
[ 4.063818] bluetooth hci0: Direct firmware load for brcm/BCM.hcd failed with error -2
[ 4.063820] Bluetooth: hci0: BCM: Patch brcm/BCM.hcd not found
[ 4.513710] snd_hda_intel 0000:00:1b.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 4.650313] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 4.650392] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 4.650458] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input13
[ 5.052608] vboxdrv: Found 4 processor cores
[ 5.579072] vboxpci: IOMMU not found (not registered)
 Release Date: 09/17/2012
  Serial services are supported (int 14h)
 Manufacturer: Dell Inc.
 Product Name: Inspiron 5423
 Serial Number: HPN7QT1
 Manufacturer: Dell Inc.
 Product Name: 0F45CW
 Serial Number: .HPN7QT1.CN701662C5000K.
 Manufacturer: Dell Inc.
 Serial Number: HPN7QT1
 Manufacturer: SANYO
 Serial Number: 616
 SBDS Manufacture Date: 2014-06-09
 Manufacturer: Intel(R) Corporation
 Serial Number: Not Specified
 Manufacturer: Hynix/Hyundai
 Serial Number: 62891CE5
 Manufacturer: Hynix/Hyundai
 Serial Number: 0A311557
lo no wireless extensions.

enp9s0 no wireless extensions.

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist-bcm43.conf:# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
/etc/modprobe.d/blacklist-bcm43.conf:blacklist b43
/etc/modprobe.d/blacklist-bcm43.conf:blacklist b43legacy
/etc/modprobe.d/blacklist-bcm43.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-bcm43.conf:blacklist brcm80211
/etc/modprobe.d/blacklist-bcm43.conf:blacklist brcmfmac
/etc/modprobe.d/blacklist-bcm43.conf:blacklist brcmsmac
/etc/modprobe.d/blacklist-bcm43.conf:blacklist bcma
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
08: PCI 700.0: 0280 Network controller
  [Created at pci.366]
  Unique ID: aK5u.DYh_m92ssO5
  Parent ID: Z7uZ.+fsFPsMKlr6
  SysFS ID: /devices/pci0000:00/0000:00:1c.3/0000:07:00.0
  SysFS BusID: 0000:07:00.0
  Hardware Class: network
  Model: "Dell Wireless 1704 802.11n + BT 4.0"
  Vendor: pci 0x14e4 "Broadcom"
  Device: pci 0x4365 "BCM43142 802.11b/g/n"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x0016 "Wireless 1704 802.11n + BT 4.0"
  Revision: 0x01
  Memory Range: 0xf7d00000-0xf7d07fff (rw,non-prefetchable)
  IRQ: 10 (no events)
  Module Alias: "pci:v000014E4d00004365sv00001028sd00000016bc02sc80i00"
  Driver Info #0:
    Driver Status: bcma is not active
    Driver Activation Cmd: "modprobe bcma"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #7 (PCI bridge)

18: PCI 900.0: 0200 Ethernet controller
  [Created at pci.366]
  Unique ID: 9Ky7.341FnSOW0a1
  Parent ID: HnsE.3KeFK4BNsy6
  SysFS ID: /devices/pci0000:00/0000:00:1c.5/0000:09:00.0
  SysFS BusID: 0000:09:00.0
  Hardware Class: network
  Model: "Qualcomm Atheros AR8162 Fast Ethernet"
  Vendor: pci 0x1969 "Qualcomm Atheros"
  Device: pci 0x1090 "AR8162 Fast Ethernet"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x057e
  Revision: 0x10
  Driver: "alx"
  Driver Modules: "alx"
  Device File: enp9s0
  Memory Range: 0xf7c00000-0xf7c3ffff (rw,non-prefetchable)
  I/O Ports: 0xe000-0xefff (rw)
  IRQ: 17 (no events)
  HW Address: 78:45:c4:bc:42:6d
  Link detected: yes
  Module Alias: "pci:v00001969d00001090sv00001028sd0000057Ebc02sc00i00"
  Driver Info #0:
    Driver Status: alx is active
    Driver Activation Cmd: "modprobe alx"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #19 (PCI bridge)
root 986 0.2 0.2 524428 16772 ? Ssl 19:58 0:00 /usr/sbin/NetworkManager --no-daemon
root 1158 0.0 0.0 16124 3748 ? S 19:58 0:00 /sbin/dhclient -d -q -sf /usr/lib/NetworkManager/nm-dhcp-helper -pf /var/run/dhclient-enp9s0.pid -lf /var/lib/NetworkManager/dhclient-4969c027-9fef-3890-b56d-3bc5e8a8acd9-enp9s0.lease -cf /var/lib/NetworkManager/dhclient-enp9s0.conf enp9s0
nobody 2148 0.0 0.0 54084 4296 ? S 19:58 0:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/var/run/NetworkManager/dnsmasq.pid --listen-address=127.0.1.1 --cache-size=0 --conf-file=/dev/null --proxy-dnssec --enable-dbus=org.freedesktop.NetworkManager.dnsmasq --conf-dir=/etc/NetworkManager/dnsmasq.d
olver 4441 0.0 0.0 15444 960 pts/17 S+ 20:05 0:00 grep --color=auto -E wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 192.168.1.254 0.0.0.0 UG 0 0 0 enp9s0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 enp9s0
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 enp9s0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.1.1
search siata.gov.co
total 122540
786433 drwxr-xr-x 3 root root 4096 ene 30 19:58 .
     2 drwxr-xr-x 27 root root 4096 ene 29 14:36 ..
790854 -rw-r--r-- 1 root root 1500342 ene 19 13:18 abi-4.13.0-31-generic
790940 -rw-r--r-- 1 root root 1500342 ene 25 10:19 abi-4.13.0-32-generic
790699 -rw-r--r-- 1 root root 213164 ene 19 13:18 config-4.13.0-31-generic
790758 -rw-r--r-- 1 root root 213164 ene 25 10:19 config-4.13.0-32-generic
786435 drwxr-xr-x 5 root root 4096 ene 30 19:31 grub
791408 -rw-r--r-- 1 root root 49178894 ene 23 02:13 initrd.img-4.13.0-31-generic
789225 -rw-r--r-- 1 root root 49174985 ene 30 19:58 initrd.img-4.13.0-32-generic
786439 -rw-r--r-- 1 root root 182704 ene 28 2016 memtest86+.bin
786440 -rw-r--r-- 1 root root 184380 ene 28 2016 memtest86+.elf
786441 -rw-r--r-- 1 root root 184840 ene 28 2016 memtest86+_multiboot.bin
790709 -rw------- 1 root root 3876825 ene 19 13:18 System.map-4.13.0-31-generic
790942 -rw------- 1 root root 3876825 ene 25 10:19 System.map-4.13.0-32-generic
790828 -rw------- 1 root root 7671312 ene 19 13:18 vmlinuz-4.13.0-31-generic
790686 -rw------- 1 root root 7671376 ene 25 10:19 vmlinuz-4.13.0-32-generic
Traceback (most recent call last):
  File "/usr/bin/ubuntu-support-status", line 135, in <module>
    pkg.name, support_tag)
  File "/usr/bin/ubuntu-support-status", line 45, in get_maintenance_status
    raise Exception("No Release file found for %s" % pkgname)
Exception: No Release file found for libxp-dev
Downloaded daily snapshot dated 2018-01-30 03:15:02
--2018-01-30 20:05:52-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.34.181.97
Connecting to www.linux-usb.org (www.linux-usb.org)|216.34.181.97|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 593370 (579K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

/var/lib/usbutils/usb.ids.new 100%[=================================================================================>] 579,46K 664KB/s in 0,9s

2018-01-30 20:05:54 (664 KB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [593370/593370]

Done.
Module Size Used by
rfcomm 77824 0
bnep 20480 2
pci_stub 16384 1
vboxpci 24576 0
vboxnetadp 28672 0
vboxnetflt 28672 0
vboxdrv 471040 3 vboxnetadp,vboxnetflt,vboxpci
rtsx_usb_ms 20480 0
memstick 16384 1 rtsx_usb_ms
snd_hda_codec_hdmi 49152 1
snd_hda_codec_idt 57344 1
snd_hda_codec_generic 73728 1 snd_hda_codec_idt
uvcvideo 90112 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2
btusb 45056 0
videodev 172032 3 uvcvideo,videobuf2_core,videobuf2_v4l2
btrtl 16384 1 btusb
btbcm 16384 1 btusb
btintel 16384 1 btusb
media 40960 2 uvcvideo,videodev
bluetooth 544768 31 btrtl,btintel,bnep,btbcm,rfcomm,btusb
ecdh_generic 24576 1 bluetooth
dell_laptop 20480 0
dell_smm_hwmon 16384 0
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
intel_powerclamp 16384 0
coretemp 16384 0
kvm_intel 208896 0
kvm 585728 1 kvm_intel
snd_hda_intel 40960 3
irqbypass 16384 1 kvm
snd_hda_codec 126976 4 snd_hda_intel,snd_hda_codec_idt,snd_hda_codec_hdmi,snd_hda_codec_generic
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
snd_hda_core 81920 5 snd_hda_intel,snd_hda_codec,snd_hda_codec_idt,snd_hda_codec_hdmi,snd_hda_codec_generic
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 98304 4 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_hdmi
ghash_clmulni_intel 16384 0
pcbc 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
aesni_intel 188416 0
aes_x86_64 20480 1 aesni_intel
crypto_simd 16384 1 aesni_intel
glue_helper 16384 1 aesni_intel
cryptd 24576 3 crypto_simd,ghash_clmulni_intel,aesni_intel
intel_cstate 20480 0
intel_rapl_perf 16384 0
joydev 20480 0
dell_wmi 16384 0
snd_seq 65536 2 snd_seq_midi_event,snd_seq_midi
dell_smbios 16384 2 dell_wmi,dell_laptop
dcdbas 16384 1 dell_smbios
input_leds 16384 0
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
sparse_keymap 16384 1 dell_wmi
wmi_bmof 16384 0
serio_raw 16384 0
snd_timer 32768 2 snd_seq,snd_pcm
snd 81920 17 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_hda_codec_idt,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_pcm
mei_me 40960 0
soundcore 16384 1 snd
shpchp 36864 0
mei 98304 1 mei_me
lpc_ich 24576 0
mac_hid 16384 0
binfmt_misc 20480 1
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,parport_pc,ppdev
autofs4 40960 2
rtsx_usb_sdmmc 28672 0
rtsx_usb 20480 2 rtsx_usb_sdmmc,rtsx_usb_ms
hid_generic 16384 0
usbhid 49152 0
hid 118784 2 hid_generic,usbhid
i915 1806336 106
i2c_algo_bit 16384 1 i915
drm_kms_helper 167936 1 i915
psmouse 143360 0
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
ahci 36864 3
drm 356352 7 i915,drm_kms_helper
libahci 32768 1 ahci
alx 45056 0
mdio 16384 1 alx
wmi 24576 2 dell_wmi,wmi_bmof
video 40960 3 dell_wmi,dell_laptop,i915

Can you help me please?

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Solved by:
Olver Hernandez
Solved:
2018-01-31
Last query:
2018-01-31
Last reply:
2018-01-31

It is detected. Read your output

Manfred Hampl (m-hampl) said : #2

Some remarks:

1. According to https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx you should try the bcmwl-kernel-source or the broadcom-sta driver packages (current version is 6.30.223.271)

2. Your current driver settings are contradictory, you want to use the bcma driver, but it is blacklisted.

3. You are running Ubuntu xenial, but the package management configuration has references to the repositories for precise and wily. This should be corrected.

I manage to solve the problem, going back to the kernel 4.10.0-37

sudo apt-get purge bcmwl-kernel-source
sudo apt-get purge firmware-b43-installer

sudo apt-get install linux-image-4.10.0-37-generic linux-image-extra-4.10.0-37-generic linux-headers-4.10.0-37-generic

restarting with this kernel 4.10.0-37

sudo apt-get install bcmwl-kernel-source

and then removing other kernels.

It seems that the driver is not working with kernels >= 4.11 (post #3 in https://bugs.launchpad.net/ubuntu/+source/bcmwl/+bug/1713638)

This is the error when trying to install the module with the kernel 4.13.0-32:

DKMS make.log for bcmwl-6.30.223.271+bdcom for kernel 4.13.0-32-generic (x86_64)
mié ene 31 09:58:00 -05 2018
make: Entering directory '/usr/src/linux-headers-4.13.0-32-generic'
CFG80211 API is prefered for this kernel version
Using CFG80211 API
  AR /var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/built-in.o
  CC [M] /var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/src/shared/linux_osl.o
  CC [M] /var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/src/wl/sys/wl_linux.o
/var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/src/wl/sys/wl_linux.c: In function ‘wl_monitor’:
/var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/src/wl/sys/wl_linux.c:2922:10: error: ‘struct net_device’ has no member named ‘last_rx’
  skb->dev->last_rx = jiffies;
          ^
scripts/Makefile.build:308: recipe for target '/var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/src/wl/sys/wl_linux.o' failed
make[1]: *** [/var/lib/dkms/bcmwl/6.30.223.271+bdcom/build/src/wl/sys/wl_linux.o] Error 1
Makefile:1550: recipe for target '_module_/var/lib/dkms/bcmwl/6.30.223.271+bdcom/build' failed
make: *** [_module_/var/lib/dkms/bcmwl/6.30.223.271+bdcom/build] Error 2
make: Leaving directory '/usr/src/linux-headers-4.13.0-32-generic'

Manfred Hampl (m-hampl) said : #5

It seems that for all kernel versions >=4.11 you need to apply the patch in https://bugs.launchpad.net/ubuntu/+source/bcmwl/+bug/1713638 post #4
(wrap line 2918 in src/wl/sys/wl_linux.c in an #if...)

Just tried to install the path and recompiling the module, but I got a lot of errors.
Then probably I will wait the next version of the module with the patch included in order to install a updated kernel :D

In this post https://bugs.launchpad.net/ubuntu/+source/bcmwl/+bug/1724863 you can find the way to install the version: 6.30.223.271+bdcom-0ubuntu1~1.2 that works with the kernel 4.13.0-37