wireless trouble shooting procedure

Asked by Kimberly Ford on 2017-06-12

Get:1 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Hit:2 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Get:3 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Get:4 http://security.ubuntu.com/ubuntu xenial-security/main i386 DEP-11 Metadata [54.6 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
Get:6 http://security.ubuntu.com/ubuntu xenial-security/main DEP-11 64x64 Icons [45.7 kB]
Get:7 http://security.ubuntu.com/ubuntu xenial-security/universe i386 DEP-11 Metadata [35.3 kB]
Get:8 http://security.ubuntu.com/ubuntu xenial-security/universe DEP-11 64x64 Icons [46.6 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 DEP-11 Metadata [298 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu xenial-updates/main DEP-11 64x64 Icons [197 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe i386 DEP-11 Metadata [162 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe DEP-11 64x64 Icons [203 kB]
Get:13 http://us.archive.ubuntu.com/ubuntu xenial-updates/multiverse i386 DEP-11 Metadata [3,744 B]
Get:14 http://us.archive.ubuntu.com/ubuntu xenial-backports/main i386 DEP-11 Metadata [3,328 B]
Get:15 http://us.archive.ubuntu.com/ubuntu xenial-backports/universe i386 DEP-11 Metadata [4,672 B]
Fetched 1,361 kB in 1s (1,090 kB/s)
AppStream cache update completed, but some metadata was ignored due to errors.
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
rfkill is already the newest version (0.5-1ubuntu3).
usbutils is already the newest version (1:007-4).
grep is already the newest version (2.25-1~16.04.1).
The following NEW packages will be installed:
  hwinfo libhd21 libx86emu1
The following packages will be upgraded:
  libpci3 pciutils
2 upgraded, 3 newly installed, 0 to remove and 335 not upgraded.
Need to get 749 kB/1,011 kB of archives.
After this operation, 3,191 kB of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu xenial/universe i386 libx86emu1 i386 1.5-1 [50.2 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu xenial/universe i386 libhd21 i386 21.23-1 [682 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu xenial/universe i386 hwinfo i386 21.23-1 [17.5 kB]
Fetched 749 kB in 3s (244 kB/s)
(Reading database ... 155969 files and directories currently installed.)
Preparing to unpack .../pciutils_1%3a3.3.1-1.1ubuntu1.1_i386.deb ...
Unpacking pciutils (1:3.3.1-1.1ubuntu1.1) over (1:3.3.1-1.1ubuntu1) ...
Preparing to unpack .../libpci3_1%3a3.3.1-1.1ubuntu1.1_i386.deb ...
Unpacking libpci3:i386 (1:3.3.1-1.1ubuntu1.1) over (1:3.3.1-1.1ubuntu1) ...
Selecting previously unselected package libx86emu1:i386.
Preparing to unpack .../libx86emu1_1.5-1_i386.deb ...
Unpacking libx86emu1:i386 (1.5-1) ...
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Unpacking libhd21:i386 (21.23-1) ...
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Preparing to unpack .../hwinfo_21.23-1_i386.deb ...
Unpacking hwinfo (21.23-1) ...
Processing triggers for man-db (2.7.5-1) ...
Processing triggers for libc-bin (2.23-0ubuntu3) ...
Setting up libpci3:i386 (1:3.3.1-1.1ubuntu1.1) ...
Setting up pciutils (1:3.3.1-1.1ubuntu1.1) ...
Setting up libx86emu1:i386 (1.5-1) ...
Setting up libhd21:i386 (21.23-1) ...
Setting up hwinfo (21.23-1) ...
Processing triggers for libc-bin (2.23-0ubuntu3) ...
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 06
       serial: c8:9c:dc:f3:46:15
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl_nic/rtl8168e-2.fw ip=10.0.0.176 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
       resources: irq:27 ioport:e000(size=256) memory:fe400000-fe400fff memory:d0000000-d0003fff
lo Interface doesn't support scanning.

enp2s0 Interface doesn't support scanning.

# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS"
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06)
 Subsystem: Lenovo RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [17aa:307c]
 Kernel driver in use: r8169
 Kernel modules: r8169
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0461:4d0f Primax Electronics, Ltd HP Optical Mouse
Bus 001 Device 003: ID 04ca:0027 Lite-On Technology Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Error: Object 'nm' is unknown, try 'nmcli help'.
H/W path Device Class Description
=======================================================
                             system 3133B3U (To be filled by O.E.M.)
/0 bus To be filled by O.E.M.
/0/0 memory 64KiB BIOS
/0/4 processor Intel(R) Pentium(R) CPU G630 @ 2.70G
/0/4/5 memory 32KiB L1 cache
/0/4/6 memory 256KiB L2 cache
/0/4/7 memory 3MiB L3 cache
/0/4/0.1 processor Logical CPU
/0/4/0.2 processor Logical CPU
/0/4/0.3 processor Logical CPU
/0/4/0.4 processor Logical CPU
/0/4/0.5 processor Logical CPU
/0/4/0.6 processor Logical CPU
/0/4/0.7 processor Logical CPU
/0/4/0.8 processor Logical CPU
/0/4/0.9 processor Logical CPU
/0/4/0.a processor Logical CPU
/0/4/0.b processor Logical CPU
/0/4/0.c processor Logical CPU
/0/4/0.d processor Logical CPU
/0/4/0.e processor Logical CPU
/0/4/0.f processor Logical CPU
/0/4/0.10 processor Logical CPU
/0/2b memory 4GiB System Memory
/0/2b/0 memory 2GiB DIMM DDR3 Synchronous 1067 MHz
/0/2b/1 memory 2GiB DIMM DDR3 Synchronous 1067 MHz
/0/2b/2 memory DIMM Synchronous [empty]
/0/2b/3 memory DIMM Synchronous [empty]
/0/1 processor
/0/1/0.1 processor Logical CPU
/0/1/0.2 processor Logical CPU
/0/1/0.3 processor Logical CPU
/0/1/0.4 processor Logical CPU
/0/1/0.5 processor Logical CPU
/0/1/0.6 processor Logical CPU
/0/1/0.7 processor Logical CPU
/0/1/0.8 processor Logical CPU
/0/1/0.9 processor Logical CPU
/0/1/0.a processor Logical CPU
/0/1/0.b processor Logical CPU
/0/1/0.c processor Logical CPU
/0/1/0.d processor Logical CPU
/0/1/0.e processor Logical CPU
/0/1/0.f processor Logical CPU
/0/1/0.10 processor Logical CPU
/0/100 bridge 2nd Generation Core Processor Family
/0/100/2 display 2nd Generation Core Processor Family
/0/100/16 communication 6 Series/C200 Series Chipset Family
/0/100/1a bus 6 Series/C200 Series Chipset Family
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1a/1/1/1 input USB Multimedia Keyboard
/0/100/1a/1/1/2 input USB Optical Mouse
/0/100/1b multimedia 6 Series/C200 Series Chipset Family
/0/100/1c bridge 6 Series/C200 Series Chipset Family
/0/100/1c.5 bridge 6 Series/C200 Series Chipset Family
/0/100/1c.5/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabi
/0/100/1d bus 6 Series/C200 Series Chipset Family
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1f bridge H61 Express Chipset Family LPC Contr
/0/100/1f.2 storage 6 Series/C200 Series Chipset Family
/0/100/1f.3 bus 6 Series/C200 Series Chipset Family
/0/2 scsi0 storage
/0/2/0.0.0 /dev/sda disk 250GB ST3250318AS
/0/2/0.0.0/1 /dev/sda1 volume 117GiB EXT4 volume
/0/2/0.0.0/2 /dev/sda2 volume 115GiB Extended partition
/0/2/0.0.0/2/5 /dev/sda5 volume 3190MiB Linux swap / Solaris partiti
/0/2/0.0.0/2/6 /dev/sda6 volume 112GiB Linux filesystem partition
/0/3 scsi1 storage
/0/3/0.0.0 /dev/cdrom disk DVD RW AD-7290H
Linux bruce-ThinkCentre-M71e 4.4.0-31-generic #50-Ubuntu SMP Wed Jul 13 00:06:14 UTC 2016 i686 i686 i686 GNU/Linux
[ 0.000000] x86/fpu: Using 'eager' FPU context switches.
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] found SMP MP-table at [mem 0x000fcda0-0x000fcdaf] mapped at [c00fcda0]
[ 0.297414] PCCT header not found.
[ 0.321653] core: PMU erratum BJ122, BV98, HSD29 workaround disabled, HT off
[ 0.338988] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.345887] pci 0000:02:00.0: [10ec:8168] type 00 class 0x020000
[ 0.345935] pci 0000:02:00.0: reg 0x10: [io 0xe000-0xe0ff]
[ 0.345969] pci 0000:02:00.0: reg 0x18: [mem 0xfe400000-0xfe400fff 64bit]
[ 0.345991] pci 0000:02:00.0: reg 0x20: [mem 0xd0000000-0xd0003fff 64bit pref]
[ 0.346076] pci 0000:02:00.0: supports D1 D2
[ 0.346077] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.354943] usbcore: registered new interface driver usbfs
[ 0.354951] usbcore: registered new interface driver hub
[ 0.354963] usbcore: registered new device driver usb
[ 0.363662] clocksource: Switched to clocksource hpet
[ 0.371711] pnp: PnP ACPI: found 7 devices
[ 0.955380] pci 0000:02:00.0: Signaling PME through PCIe PME interrupt
[ 0.955530] Console: switching to colour frame buffer device 200x56
[ 0.999752] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 0.999754] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.999756] usb usb1: Product: EHCI Host Controller
[ 0.999757] usb usb1: Manufacturer: Linux 4.4.0-31-generic ehci_hcd
[ 0.999758] usb usb1: SerialNumber: 0000:00:1a.0
[ 0.999870] hub 1-0:1.0: USB hub found
[ 1.015748] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.015750] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.015751] usb usb2: Product: EHCI Host Controller
[ 1.015753] usb usb2: Manufacturer: Linux 4.4.0-31-generic ehci_hcd
[ 1.015754] usb usb2: SerialNumber: 0000:00:1d.0
[ 1.015858] hub 2-0:1.0: USB hub found
[ 1.016047] i8042: PNP: No PS/2 controller found. Probing ports directly.
[ 1.030602] ima: No TPM chip found, activating TPM-bypass!
[ 1.030935] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.266734] isapnp: No Plug & Play device found
[ 1.311728] usb 1-1: new high-speed USB device number 2 using ehci-pci
[ 1.327720] usb 2-1: new high-speed USB device number 2 using ehci-pci
[ 1.337491] r8169 0000:02:00.0 eth0: RTL8168e/8111e at 0xf8416000, c8:9c:dc:f3:46:15, XID 0c200000 IRQ 27
[ 1.337493] r8169 0000:02:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]
[ 1.414531] fb: switching to inteldrmfb from VESA VGA
[ 1.414555] Console: switching to colour dummy device 80x25
[ 1.423559] [drm:intel_opregion_init [i915]] *ERROR* No ACPI video bus found
[ 1.444093] usb 1-1: New USB device found, idVendor=8087, idProduct=0024
[ 1.444096] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1.444353] hub 1-1:1.0: USB hub found
[ 1.460072] usb 2-1: New USB device found, idVendor=8087, idProduct=0024
[ 1.460076] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1.460349] hub 2-1:1.0: USB hub found
[ 1.572239] Console: switching to colour frame buffer device 200x56
[ 1.595554] r8169 0000:02:00.0 enp2s0: renamed from eth0
[ 1.715753] usb 1-1.1: new low-speed USB device number 3 using ehci-pci
[ 1.816506] usb 1-1.1: New USB device found, idVendor=04ca, idProduct=0027
[ 1.816511] usb 1-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.816514] usb 1-1.1: Product: USB Multimedia Keyboard
[ 1.816517] usb 1-1.1: Manufacturer: Lite-On Technology Corp.
[ 1.838388] usbcore: registered new interface driver usbhid
[ 1.838391] usbhid: USB HID core driver
[ 1.842730] input: Lite-On Technology Corp. USB Multimedia Keyboard as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.0/0003:04CA:0027.0001/input/input5
[ 1.887757] usb 1-1.2: new low-speed USB device number 4 using ehci-pci
[ 1.896042] hid-generic 0003:04CA:0027.0001: input,hidraw0: USB HID v1.10 Keyboard [Lite-On Technology Corp. USB Multimedia Keyboard] on usb-0000:00:1a.0-1.1/input0
[ 1.897668] input: Lite-On Technology Corp. USB Multimedia Keyboard as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.1/0003:04CA:0027.0002/input/input6
[ 1.952401] hid-generic 0003:04CA:0027.0002: input,hiddev0,hidraw1: USB HID v1.10 Device [Lite-On Technology Corp. USB Multimedia Keyboard] on usb-0000:00:1a.0-1.1/input1
[ 1.983341] usb 1-1.2: New USB device found, idVendor=0461, idProduct=4d0f
[ 1.983346] usb 1-1.2: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 1.983349] usb 1-1.2: Product: USB Optical Mouse
[ 1.985928] input: USB Optical Mouse as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/0003:0461:4D0F.0003/input/input7
[ 1.986025] hid-generic 0003:0461:4D0F.0003: input,hidraw2: USB HID v1.11 Mouse [USB Optical Mouse] on usb-0000:00:1a.0-1.2/input0
[ 2.948004] clocksource: Switched to clocksource tsc
[ 4.415852] lp: driver loaded but no devices found
[ 5.790393] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro
[ 6.964567] input: HDA Intel PCH Front Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[ 6.964627] input: HDA Intel PCH Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 6.964682] input: HDA Intel PCH Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 6.964736] input: HDA Intel PCH Line Out as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 6.964790] input: HDA Intel PCH Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 7.440032] intel_rapl: Found RAPL domain package
[ 7.440035] intel_rapl: Found RAPL domain core
[ 7.440037] intel_rapl: Found RAPL domain uncore
[ 14.088129] r8169 0000:02:00.0 enp2s0: link down
[ 14.088144] r8169 0000:02:00.0 enp2s0: link down
[ 16.855445] r8169 0000:02:00.0 enp2s0: link up
 Release Date: 02/14/2012
  Serial services are supported (int 14h)
 Manufacturer: LENOVO
 Product Name: 3133B3U
 Serial Number: MJLHYLM
 Manufacturer: LENOVO
 Product Name: To be filled by O.E.M.
 Serial Number: INVALID
 Manufacturer: To Be Filled By O.E.M.
 Serial Number: MJLHYLM
 Manufacturer: Intel
 Serial Number: To Be Filled By O.E.M.
 Port Type: Serial Port 16550A Compatible
 Manufacturer: Samsung
 Serial Number: 963F8D9D
 Manufacturer: Micron
 Serial Number: 36242BE8
 Manufacturer: A1_Manufacturer2
 Serial Number: A1_SerNum2
 Manufacturer: A1_Manufacturer3
 Serial Number: A1_SerNum3
lo no wireless extensions.

enp2s0 no wireless extensions.

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
18: PCI 200.0: 0200 Ethernet controller
  [Created at pci.366]
  Unique ID: c3qJ._b+Oe2jIOB4
  Parent ID: HnsE.aPCuMwN05P9
  SysFS ID: /devices/pci0000:00/0000:00:1c.5/0000:02:00.0
  SysFS BusID: 0000:02:00.0
  Hardware Class: network
  Model: "Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8168 "RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller"
  SubVendor: pci 0x17aa "Lenovo"
  SubDevice: pci 0x307c
  Revision: 0x06
  Driver: "r8169"
  Driver Modules: "r8169"
  Device File: enp2s0
  I/O Ports: 0xe000-0xefff (rw)
  Memory Range: 0xfe400000-0xfe400fff (rw,non-prefetchable)
  Memory Range: 0xd0000000-0xd0003fff (ro,non-prefetchable)
  IRQ: 27 (6556 events)
  HW Address: c8:9c:dc:f3:46:15
  Link detected: yes
  Module Alias: "pci:v000010ECd00008168sv000017AAsd0000307Cbc02sc00i00"
  Driver Info #0:
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #13 (PCI bridge)
root 2064 0.1 0.4 92040 18792 ? Ssl 00:37 0:01 /usr/sbin/NetworkManager --no-daemon
root 2210 0.0 0.0 6008 3216 ? S 00:37 0:00 /sbin/dhclient -d -q -sf /usr/lib/NetworkManager/nm-dhcp-helper -pf /var/run/dhclient-enp2s0.pid -lf /var/lib/NetworkManager/dhclient-6d3bef1f-d454-4db0-93e5-fed12999a659-enp2s0.lease -cf /var/lib/NetworkManager/dhclient-enp2s0.conf enp2s0
nobody 2246 0.0 0.0 9428 3976 ? S 00:37 0:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/var/run/NetworkManager/dnsmasq.pid --listen-address=127.0.1.1 --cache-size=0 --proxy-dnssec --enable-dbus=org.freedesktop.NetworkManager.dnsmasq --conf-dir=/etc/NetworkManager/dnsmasq.d
root 2439 0.0 0.0 6008 3176 ? S 00:37 0:00 /sbin/dhclient -d -q -6 -N -sf /usr/lib/NetworkManager/nm-dhcp-helper -pf /var/run/dhclient6-enp2s0.pid -lf /var/lib/NetworkManager/dhclient6-6d3bef1f-d454-4db0-93e5-fed12999a659-enp2s0.lease -cf /var/lib/NetworkManager/dhclient6-enp2s0.conf enp2s0
bruce 2926 0.0 0.1 58448 7700 ? Sl 00:42 0:00 /usr/lib/gvfs/gvfsd-network --spawner :1.5 /org/gtk/gvfs/exec_spaw/2
bruce 5238 0.0 0.0 5420 852 pts/0 S+ 01:01 0:00 grep --color=auto -E wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 10.0.0.1 0.0.0.0 UG 0 0 0 enp2s0
10.0.0.0 0.0.0.0 255.255.255.0 U 0 0 0 enp2s0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 enp2s0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.1.1
search hsd1.or.comcast.net
total 46196
3801089 drwxr-xr-x 3 root root 4096 Jun 10 15:21 .
      2 drwxr-xr-x 23 root root 4096 Jun 10 15:19 ..
3801092 -rw-r--r-- 1 root root 1236173 Jul 12 2016 abi-4.4.0-31-generic
3801093 -rw-r--r-- 1 root root 193001 Jul 12 2016 config-4.4.0-31-generic
3801090 drwxr-xr-x 5 root root 4096 Jun 10 15:19 grub
3801381 -rw-r--r-- 1 root root 35412084 Jun 10 15:21 initrd.img-4.4.0-31-generic
3801094 -rw-r--r-- 1 root root 182704 Jan 28 2016 memtest86+.bin
3801095 -rw-r--r-- 1 root root 184380 Jan 28 2016 memtest86+.elf
3801096 -rw-r--r-- 1 root root 184840 Jan 28 2016 memtest86+_multiboot.bin
3801091 -rw------- 1 root root 3087582 Jul 12 2016 System.map-4.4.0-31-generic
3801099 -rw-r--r-- 1 root root 6791872 Jul 19 2016 vmlinuz-4.4.0-31-generic
Support status summary of 'bruce-ThinkCentre-M71e':

You have 20 packages (1.3%) supported until January 2017 (9m)
You have 4 packages (0.3%) supported until June 2022 (5y)
You have 172 packages (11.4%) supported until April 2019 (3y)
You have 1298 packages (86.2%) supported until April 2021 (5y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 11 packages (0.7%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2017-05-25 03:15:02
--2017-06-12 01:01:08-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.34.181.97
Connecting to www.linux-usb.org (www.linux-usb.org)|216.34.181.97|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 579005 (565K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

/var/lib/usbutils/u 100%[===================>] 565.43K 299KB/s in 1.9s

2017-06-12 01:01:11 (299 KB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [579005/579005]

Done.
Module Size Used by
joydev 20480 0
gpio_ich 16384 0
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
intel_powerclamp 16384 0
input_leds 16384 0
coretemp 16384 0
snd_hda_codec_realtek 73728 1
kvm 471040 0
snd_hda_codec_generic 69632 1 snd_hda_codec_realtek
snd_hda_intel 36864 3
snd_hda_codec 118784 3 snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_intel
irqbypass 16384 1 kvm
snd_hda_core 61440 4 snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
crc32_pclmul 16384 0
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 94208 3 snd_hda_codec,snd_hda_intel,snd_hda_core
serio_raw 16384 0
mac_hid 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 28672 1 snd_seq_midi
snd_seq 57344 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_pcm,snd_seq
snd 69632 16 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
soundcore 16384 1 snd
8250_fintek 16384 0
shpchp 32768 0
mei_me 28672 0
mei 94208 1 mei_me
lpc_ich 20480 0
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
autofs4 40960 2
hid_generic 16384 0
usbhid 49152 0
hid 98304 2 hid_generic,usbhid
psmouse 118784 0
i915 1130496 3
video 36864 1 i915
i2c_algo_bit 16384 1 i915
drm_kms_helper 131072 1 i915
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
fjes 28672 0
wmi 20480 0
r8169 77824 0
mii 16384 1 r8169
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
ahci 36864 2
drm 311296 5 i915,drm_kms_helper
libahci 32768 1 ahci

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Last query:
2017-06-12
Last reply:
2017-06-13

If you reset your BIOS is it OK?
Do you dual boot the system with any other OS?

Thanks

Your Terminal output shows this:

H/W path Device Class Description
=======================================================
                             system 3133B3U (To be filled by O.E.M.)

A little research shows this:

https://m.ncix.com/products/specifications/73324

The default configuration for the ThinkCentre M71e 3133B3U hardware does not have any wireless adapter.

Are you sure that there is a wireless adapter installed in your ThinkCentre M71e 3133B3U Desktop Computer?

Your Terminal output does not show proof that there actually is one installed...

Kimberly Ford (shouldb1) said : #3

I have not reset my BIOS. I have never changed BIOS except to boot from a
CD.
Yes, the system is dual boot with Linux 17.04 Rebecca. But the wireless
connection had the same problem as now.
I do not know if this system had hardware for wireless connection. Can I
install wireless drivers? if so, which one would you recommend?

Thanks a lot for all your help. Much appreciated.

On Mon, Jun 12, 2017 at 1:56 AM, actionparsnip <
<email address hidden>> wrote:

> Your question #643170 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+
> question/643170
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> If you reset your BIOS is it OK?
> Do you dual boot the system with any other OS?
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+
> question/643170
>
> You received this question notification because you asked the question.
>

Then I guess you need to physically open up the PC and verify if there really is a wireless adapter in there.

I doubt there is. There is no point installing wireless drivers for a PC that does not have a wireless adapter installed....

Anyway, wireless USB adapters are dirt cheap (10 dollars or so) . I suggest buying a wireless USB adapter to sort it out.

The following URL shows the list of supported PCI and USB wireless adapters for Linux:

https://wikidevi.com/wiki/List_of_Wi-Fi_Device_IDs_in_Linux

Kimberly Ford (shouldb1) said : #6

Thank you again, it makes sense.

On Mon, Jun 12, 2017 at 1:34 PM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #643170 on gnome-nettool in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+
> question/643170
>
> Status: Open => Answered
>
> Mark Rijckenberg proposed the following answer:
> Then I guess you need to physically open up the PC and verify if there
> really is a wireless adapter in there.
>
> I doubt there is. There is no point installing wireless drivers for a PC
> that does not have a wireless adapter installed....
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+
> question/643170/+confirm?answer_id=3
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+
> question/643170
>
> You received this question notification because you asked the question.
>

Setting thread to answered, because I think there are no further questions at the moment.....

Can you help with this problem?

Provide an answer of your own, or ask Kimberly Ford for more information if necessary.

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