Wireless Card Not Recognised

Asked by Apoptosis

I have a Dell Latitude C610 with an external wireless internet card (Enjoy Wireless LAN 11 Mbps). I replaced Win 2K with Ubuntu 8.10, and it does not recognise the card or slot. I am new to Ubuntu, but thought everything was seamless. Any ideas on how to get the card and slot operational? I tried these commands from question 56705, but the laptop froze at the sudo lshw command.

sudo iwlist scanning
nm-tool
iwconfig
ifconfig
sudo lshw -C network
lspci
lsusb
uname -a
dmesg|grep ound
dmesg|grep etect

Thank you for any assistance you can provide.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
nhasian (nhasian) said :
#1

please provide us with the make and model of your external wifi card. also the chipset it uses if possible.

Revision history for this message
Apoptosis (e-webberson) said :
#2

The wife card is "Enjoy Wireless LAN Wireless PC Card". It is the card that came with the laptop; however, there isn't a driver CD. I've done some research for drivers, but they didn't work.

Revision history for this message
nhasian (nhasian) said :
#3

if you take the card out and then run lshw does your pc freeze again? or only with the card in? are there any model numbers on the card?

Revision history for this message
Apoptosis (e-webberson) said :
#4

no model numbers. i'll try running lshw with the card out. when i did it before, the card light that indicated power was lit. now, it isn't. slot isn't recognised. i'll run the commands now.

Revision history for this message
Apoptosis (e-webberson) said :
#5

did not freeze. will send the data in a couple of minutes.

Revision history for this message
Apoptosis (e-webberson) said :
#6

results follow:

eric@eric-laptop:~$ sudo iwlist scanning
[sudo] password for eric:
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

pan0 Interface doesn't support scanning.

eric@eric-laptop:~$ nm-tool

NetworkManager Tool

State: connected

- Device: eth0 ----------------------------------------------------------------
  Type: Wired
  Driver: 3c59x
  State: connected
  Default: yes
  HW Address: 00:06:5B:E4:77:A3

  Capabilities:
    Supported: yes
    Carrier Detect: yes
    Speed: 100 Mb/s

  Wired Settings

  IPv4 Settings:
    Address: 192.168.2.2
    Prefix: 24 (255.255.255.0)
    Gateway: 192.168.2.1

    DNS: 192.168.2.1

eric@eric-laptop:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

pan0 no wireless extensions.

eric@eric-laptop:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:06:5b:e4:77:a3
          inet addr:192.168.2.2 Bcast:192.168.2.255 Mask:255.255.255.0
          inet6 addr: fe80::206:5bff:fee4:77a3/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:12912 errors:0 dropped:0 overruns:74 frame:0
          TX packets:9413 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:14039684 (14.0 MB) TX bytes:1202821 (1.2 MB)
          Interrupt:11 Base address:0x6c00

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:2 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:100 (100.0 B) TX bytes:100 (100.0 B)

eric@eric-laptop:~$ sudo lshw -c network
  *-network
       description: Ethernet interface
       product: 3c905C-TX/TX-M [Tornado]
       vendor: 3Com Corporation
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 78
       serial: 00:06:5b:e4:77:a3
       size: 100MB/s
       capacity: 100MB/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=3c59x duplex=full ip=192.168.2.2 latency=32 link=yes maxlatency=10 mingnt=10 module=3c59x multicast=yes port=MII speed=100MB/s
  *-network DISABLED
       description: Ethernet interface
       physical id: 2
       logical name: pan0
       serial: 5a:eb:f9:d9:d9:ad
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
eric@eric-laptop:~$ lspci
00:00.0 Host bridge: Intel Corporation 82830 830 Chipset Host Bridge (rev 04)
00:01.0 PCI bridge: Intel Corporation 82830 830 Chipset AGP Bridge (rev 04)
00:1d.0 USB Controller: Intel Corporation 82801CA/CAM USB Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 42)
00:1f.0 ISA bridge: Intel Corporation 82801CAM ISA Bridge (LPC) (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801CAM IDE U100 Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801CA/CAM AC'97 Audio Controller (rev 02)
00:1f.6 Modem: Intel Corporation 82801CA/CAM AC'97 Modem Controller (rev 02)
01:00.0 VGA compatible controller: ATI Technologies Inc Radeon Mobility M6 LY
02:00.0 Ethernet controller: 3Com Corporation 3c905C-TX/TX-M [Tornado] (rev 78)
02:01.0 CardBus bridge: Texas Instruments PCI1420 PC card Cardbus Controller
02:01.1 CardBus bridge: Texas Instruments PCI1420 PC card Cardbus Controller
eric@eric-laptop:~$ lsusb
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
eric@eric-laptop:~$ uname -a
Linux eric-laptop 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux
eric@eric-laptop:~$ dmesg|grep ound
[ 0.931706] pnp: PnP ACPI: found 17 devices
[ 2.820743] isapnp: No Plug & Play device found
[ 2.942775] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 5.919274] hub 1-0:1.0: USB hub found
[ 17.170984] iTCO_wdt: Found a ICH3-M TCO device (Version=1, TCOBASE=0x0860)
[ 20.073012] Yenta: CardBus bridge found at 0000:02:01.0 [1028:00e3]
[ 20.369979] Yenta: CardBus bridge found at 0000:02:01.1 [1028:00e3]
eric@eric-laptop:~$ dmesg|grep etect
[ 0.000000] Detected 996.777 MHz processor.
[ 0.708146] SMP motherboard not detected.
[ 0.708154] Local APIC not detected. Using dummy APIC emulation.
[ 2.939903] EISA: Detected 0 cards.
[ 5.919298] hub 1-0:1.0: 2 ports detected
[ 17.466534] intel_rng: FWH not detected
[ 6330.754910] pcmcia: Detected deprecated PCMCIA ioctl usage from process: lshw.
eric@eric-laptop:~$ sudo aptitude search linux-restricted-modules
p linux-restricted-modules - Generic Linux restricted modules.
p linux-restricted-modules-2.6.27 - Non-free Linux kernel modules for version
i linux-restricted-modules-2.6.27 - Non-free Linux kernel modules for version
p linux-restricted-modules-2.6.27 - Non-free Linux kernel modules for version
i linux-restricted-modules-2.6.27 - Non-free Linux kernel modules for version
p linux-restricted-modules-2.6.27 - Non-free Linux kernel modules for version
i A linux-restricted-modules-common - Non-free Linux 2.6.27 modules helper scrip
i linux-restricted-modules-generi - Restricted Linux modules for generic kerne
p linux-restricted-modules-rt - Restricted Linux modules for rt kernels
eric@eric-laptop:~$

Revision history for this message
Apoptosis (e-webberson) said :
#7

any ideas yet? as i said before, i'm a new novice when it comes to ubuntu. i just reinserted the wireless card, and the power/connection light still does not come on.

thank you for all you have done so far.

Revision history for this message
nhasian (nhasian) said :
#8

well the easiest thing to do would be to buy a new wifi adaptor. :)

do you have the windows driver? maybe if you look at the .inf file it will give you an idea of the make/model or maybe chipset. you could try to use ndiswrapper:

http://en.wikipedia.org/wiki/NdisWrapper

Can you help with this problem?

Provide an answer of your own, or ask Apoptosis for more information if necessary.

To post a message you must log in.