Ubuntu
gnome-nettool package

1: hp-wifi: Wireless LAN Hard blocked: yes -> Wireless Network controller [0280]: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01) not working on Compaq Presario CQ61 Notebook PC (VX306PA#ABG) in Ubuntu 14.04.1 LTS

Asked by Terry

After updated to 14.04LTS I have not been able to establish a WIFI connect to my laptop. previuos version worked fine with wifi and settings remained the same after update but Settings/network/wirless shows the modem but says 'out of range' dispite laptop sitting next to modem. All other wifi divices using the same modem work fine including Ipad and Tv. have tried 'forgetting' the wifi connection and recreating it but with the same result.

Ethernet connection works fine as do the applications.

My Laptop is a compaq, and the system settings show the following:

Processor: AMD Athlon(tm) II Dual-Core M320*2
Graphics: Gallium 0.4 on AMD RV710
OS Type: 32-bit
Disk: 310.7 GB

I am a novice user of Ubuntu so any help would be greatly appreciated.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
Last query:
Last reply:
Revision history for this message
Thomas Krüger (thkrueger) said : 		#1

Please go through this procedure and append the output to this question! Thanks!
https://help.ubuntu.com/community/WirelessTroubleshootingProcedure

Revision history for this message
Terry (tlhoward-3) said : 		#2

In response to email from Thomas Kruger, results from procedure below:

no talloc stackframe at ../source3/param/loadparm.c:4864, leaking memory
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package hwinfo is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'hwinfo' has no installation candidate
  *-network DISABLED
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlan0
       version: 01
       serial: 0c:60:76:7a:6c:0e
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=3.13.0-36-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
       resources: irq:17 memory:f0100000-f010ffff
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 02
       serial: 00:26:9e:56:3b:c7
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=10.1.1.7 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:43 ioport:2000(size=256) memory:f0010000-f0010fff memory:f0000000-f000ffff memory:f0020000-f002ffff
0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
1: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
wlan0 Interface doesn't support scanning : Network is down

lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"
02:00.0 Network controller [0280]: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)
 Subsystem: Hewlett-Packard Company U98Z062.12 802.11bgn Wireless Half-size Mini PCIe Card [103c:3040]
 Kernel driver in use: ath9k
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
 Subsystem: Hewlett-Packard Company Device [103c:3652]
 Kernel driver in use: r8169
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 0408:03f4 Quanta Computer, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 279e:024f
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected disabled disabled enabled disabled
H/W path Device Class Description
===================================================
                            system Presario CQ61 Notebook PC (VX306PA#ABG)
/0 bus 3652
/0/0 memory 1MiB BIOS
/0/c processor AMD Athlon(tm) II Dual-Core M320
/0/c/d memory 128KiB L1 cache
/0/c/e memory 512KiB L1 cache
/0/10 memory 4GiB System Memory
/0/10/0 memory 2GiB DIMM DDR2 Synchronous 800 MHz (1.2
/0/10/1 memory 2GiB DIMM DDR2 Synchronous 800 MHz (1.2
/0/100 bridge RS880 Host Bridge
/0/100/2 bridge RS780 PCI to PCI bridge (ext gfx port 0)
/0/100/2/0 display RV710/M92 [Mobility Radeon HD 4330/4350/
/0/100/2/0.1 multimedia RV710/730 HDMI Audio [Radeon HD 4000 ser
/0/100/5 bridge RS780/RS880 PCI to PCI bridge (PCIE port
/0/100/5/0 wlan0 network AR9285 Wireless Network Adapter (PCI-Exp
/0/100/6 bridge RS780 PCI to PCI bridge (PCIE port 2)
/0/100/6/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Ether
/0/100/11 storage SB7x0/SB8x0/SB9x0 SATA Controller [AHCI
/0/100/12 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
/0/100/12.1 bus SB7x0 USB OHCI1 Controller
/0/100/12.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller
/0/100/13 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
/0/100/13.1 bus SB7x0 USB OHCI1 Controller
/0/100/13.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller
/0/100/14 bus SBx00 SMBus Controller
/0/100/14.2 multimedia SBx00 Azalia (Intel HDA)
/0/100/14.3 bridge SB7x0/SB8x0/SB9x0 LPC host controller
/0/100/14.4 bridge SBx00 PCI to PCI Bridge
/0/101 bridge Family 10h Processor HyperTransport Conf
/0/102 bridge Family 10h Processor Address Map
/0/103 bridge Family 10h Processor DRAM Controller
/0/104 bridge Family 10h Processor Miscellaneous Contr
/0/105 bridge Family 10h Processor Link Control
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 320GB Hitachi HTS54503
/0/1/0.0.0/1 /dev/sda1 volume 294GiB EXT4 volume
/0/1/0.0.0/2 /dev/sda2 volume 4091MiB Extended partition
/0/1/0.0.0/2/5 /dev/sda5 volume 4091MiB Linux swap / Solaris partition
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk CDDVDW TS-L633M
/1 power EV12095
Linux terry 3.13.0-36-generic #63-Ubuntu SMP Wed Sep 3 21:30:45 UTC 2014 i686 athlon i686 GNU/Linux
[ 0.000000] DMI: Hewlett-Packard Presario CQ61 Notebook PC/3652, BIOS F.07 10/10/2009
[ 0.185529] process: Switch to broadcast mode on CPU1
[ 0.185632] process: Switch to broadcast mode on CPU0
[ 0.193753] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.198345] ACPI: No dock devices found.
[ 0.208490] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-0f] only partially covers this bridge
[ 0.237766] pci 0000:02:00.0: [168c:002b] type 00 class 0x028000
[ 0.237790] pci 0000:02:00.0: reg 0x10: [mem 0xf0100000-0xf010ffff 64bit]
[ 0.237873] pci 0000:02:00.0: supports D1
[ 0.237875] pci 0000:02:00.0: PME# supported from D0 D1 D3hot
[ 0.263242] Found 1 acpi root devices
[ 0.263772] usbcore: registered new interface driver usbfs
[ 0.263781] usbcore: registered new interface driver hub
[ 0.263880] usbcore: registered new device driver usb
[ 0.266943] Switched to clocksource hpet
[ 0.274627] pnp: PnP ACPI: found 10 devices
[ 1.173561] Console: switching to colour frame buffer device 128x48
[ 1.196204] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input2
[ 1.196697] ACPI: Lid Switch [LID]
[ 1.197521] [Firmware Bug]: Invalid critical threshold (0)
[ 1.204546] ehci-pci 0000:00:12.2: applying AMD SB700/SB800/Hudson-2/3 EHCI dummy qh workaround
[ 1.215514] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.215517] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.215520] usb usb1: Product: EHCI Host Controller
[ 1.215523] usb usb1: Manufacturer: Linux 3.13.0-36-generic ehci_hcd
[ 1.215525] usb usb1: SerialNumber: 0000:00:12.2
[ 1.215687] hub 1-0:1.0: USB hub found
[ 1.216194] ehci-pci 0000:00:13.2: applying AMD SB700/SB800/Hudson-2/3 EHCI dummy qh workaround
[ 1.227379] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.227381] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.227384] usb usb2: Product: EHCI Host Controller
[ 1.227386] usb usb2: Manufacturer: Linux 3.13.0-36-generic ehci_hcd
[ 1.227388] usb usb2: SerialNumber: 0000:00:13.2
[ 1.227518] hub 2-0:1.0: USB hub found
[ 1.287329] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.287334] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.287336] usb usb3: Product: OHCI PCI host controller
[ 1.287338] usb usb3: Manufacturer: Linux 3.13.0-36-generic ohci_hcd
[ 1.287340] usb usb3: SerialNumber: 0000:00:12.0
[ 1.287461] hub 3-0:1.0: USB hub found
[ 1.347366] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.347371] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.347373] usb usb4: Product: OHCI PCI host controller
[ 1.347375] usb usb4: Manufacturer: Linux 3.13.0-36-generic ohci_hcd
[ 1.347378] usb usb4: SerialNumber: 0000:00:12.1
[ 1.347502] hub 4-0:1.0: USB hub found
[ 1.407383] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.407387] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.407390] usb usb5: Product: OHCI PCI host controller
[ 1.407392] usb usb5: Manufacturer: Linux 3.13.0-36-generic ohci_hcd
[ 1.407394] usb usb5: SerialNumber: 0000:00:13.0
[ 1.407518] hub 5-0:1.0: USB hub found
[ 1.467404] usb usb6: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.467409] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.467411] usb usb6: Product: OHCI PCI host controller
[ 1.467413] usb usb6: Manufacturer: Linux 3.13.0-36-generic ohci_hcd
[ 1.467415] usb usb6: SerialNumber: 0000:00:13.1
[ 1.467551] hub 6-0:1.0: USB hub found
[ 1.495446] Loaded X.509 cert 'Magrathea: Glacier signing key: ff9ada11b855516a7298659d4e3fbb76c54ad330'
[ 1.502019] IMA: No TPM chip found, activating TPM-bypass!
[ 1.502680] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.537020] isapnp: No Plug & Play device found
[ 1.547440] usb 1-3: new high-speed USB device number 2 using ehci-pci
[ 1.619587] r8169 0000:03:00.0 eth0: RTL8102e at 0xf841e000, 00:26:9e:56:3b:c7, XID 04c00000 IRQ 43
[ 1.699391] usb 1-3: New USB device found, idVendor=0408, idProduct=03f4
[ 1.699397] usb 1-3: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[ 1.699400] usb 1-3: Product: HP Webcam-101
[ 1.699402] usb 1-3: Manufacturer: QCM
[ 1.699404] usb 1-3: SerialNumber: SN001
[ 3.119968] Switched to clocksource tsc
[ 17.052708] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 17.492041] lp: driver loaded but no devices found
[ 17.706019] Console: switching to colour dummy device 80x25
[ 17.711197] cfg80211: Calling CRDA to update world regulatory domain
[ 17.871712] ath: phy0: Enable LNA combining
[ 17.887049] ath: phy0: ASPM enabled: 0x43
[ 17.887054] ath: EEPROM regdomain: 0x6a
[ 17.887057] ath: EEPROM indicates we should expect a direct regpair map
[ 17.887060] ath: Country alpha2 being used: 00
[ 17.887061] ath: Regpair used: 0x6a
[ 17.897326] ieee80211 phy0: Selected rate control algorithm 'minstrel_ht'
[ 17.897732] ieee80211 phy0: Atheros AR9285 Rev:2 mem=0xf84c0000, irq=17
[ 18.032607] input: HDA ATI SB Headphone as /devices/pci0000:00/0000:00:14.2/sound/card0/input9
[ 18.032743] input: HDA ATI SB Mic as /devices/pci0000:00/0000:00:14.2/sound/card0/input8
[ 18.261409] uvcvideo: Found UVC 1.00 device HP Webcam-101 (0408:03f4)
[ 18.265305] input: HP Webcam-101 as /devices/pci0000:00/0000:00:12.2/usb1/1-3/1-3:1.0/input/input10
[ 18.265459] usbcore: registered new interface driver uvcvideo
[ 19.117773] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 19.325268] cfg80211: World regulatory domain updated:
[ 19.325274] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[ 19.325277] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 19.325280] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 19.325282] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[ 19.325284] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 19.325286] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 20.566469] Console: switching to colour frame buffer device 170x48
[ 20.574494] hda-intel 0000:01:00.1: Handle VGA-switcheroo audio client
[ 20.602505] input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card1/input12
[ 21.991710] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 22.006509] r8169 0000:03:00.0 eth0: link down
[ 22.006586] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 22.006949] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 1446.715735] r8169 0000:03:00.0 eth0: link up
[ 1446.715762] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 1456.676353] usb 3-1: new full-speed USB device number 2 using ohci-pci
[ 1456.844506] usb 3-1: New USB device found, idVendor=279e, idProduct=024f
[ 1456.844513] usb 3-1: New USB device strings: Mfr=1, Product=1, SerialNumber=0
[ 1456.844517] usb 3-1: Product: Syntonix RFIC-HID
[ 1456.844520] usb 3-1: Manufacturer: Syntonix RFIC-HID
[ 1456.966767] usbcore: registered new interface driver usbhid
[ 1456.966771] usbhid: USB HID core driver
[ 1457.025912] input: Syntonix RFIC-HID Syntonix RFIC-HID as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1:1.0/input/input13
[ 1457.026224] hid-generic 0003:279E:024F.0001: input,hidraw0: USB HID v1.10 Mouse [Syntonix RFIC-HID Syntonix RFIC-HID] on usb-0000:00:12.0-1/input0
[ 1457.026446] input: Syntonix RFIC-HID Syntonix RFIC-HID as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1:1.1/input/input14
[ 1457.026540] hid-generic 0003:279E:024F.0002: input,hidraw1: USB HID v1.10 Keyboard [Syntonix RFIC-HID Syntonix RFIC-HID] on usb-0000:00:12.0-1/input1
[ 1467.028793] input: Syntonix RFIC-HID Syntonix RFIC-HID as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1:1.2/input/input15
[ 1467.029957] hid-generic 0003:279E:024F.0003: input,hidraw2: USB HID v1.10 Device [Syntonix RFIC-HID Syntonix RFIC-HID] on usb-0000:00:12.0-1/input2
 Release Date: 10/10/2009
  Serial services are supported (int 14h)
 Manufacturer: Hewlett-Packard
 Product Name: Presario CQ61 Notebook PC
 Serial Number: CNF9413NW0
 Manufacturer: Quanta
 Product Name: 3652
 Serial Number: Base Board Serial Number
 Manufacturer: Quanta
 Serial Number: None
 Manufacturer: PS
 Manufacture Date: Unknown
 Serial Number: Unknown
 Manufacturer: AMD processor
 Serial Number: NotSupport
 Manufacturer: Micron Technology
 Serial Number: 2C000000000000001B09406182101C
 Manufacturer: Micron Technology
 Serial Number: 2C000000000000001B09409D461012
wlan0 IEEE 802.11bgn ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

lo no wireless extensions.

eth0 no wireless extensions.

install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
# /etc/modprobe.d/iwlwifi.conf
# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
# microcode file installed on the system. When removing iwlwifi, first
# remove the iwl?vm module and then iwlwifi.
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
sudo: hwinfo: command not found
root 768 0.0 0.1 53180 5824 ? Ssl 15:17 0:00 NetworkManager
root 2389 0.0 0.0 5520 3048 ? S 15:41 0:00 /sbin/dhclient -d -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /run/sendsigs.omit.d/network-manager.dhclient-eth0.pid -lf /var/lib/NetworkManager/dhclient-a2733e3b-a657-490f-ac46-0758509e5154-eth0.lease -cf /var/lib/NetworkManager/dhclient-eth0.conf eth0
nobody 2392 0.0 0.0 5556 1396 ? S 15:41 0:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/run/sendsigs.omit.d/network-manager.dnsmasq.pid --listen-address=127.0.1.1 --conf-file=/var/run/NetworkManager/dnsmasq.conf --cache-size=0 --proxy-dnssec --enable-dbus=org.freedesktop.NetworkManager.dnsmasq --conf-dir=/etc/NetworkManager/dnsmasq.d
terry 4228 0.0 0.0 4436 764 pts/9 S+ 19:53 0:00 egrep --color=auto wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 10.1.1.1 0.0.0.0 UG 0 0 0 eth0
10.1.1.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.1.1
search iiNet
total 80444
3932161 drwxr-xr-x 3 root root 4096 Sep 24 08:17 .
      2 drwxr-xr-x 22 root root 4096 Sep 24 08:16 ..
3939214 -rw-r--r-- 1 root root 1168075 Aug 15 13:09 abi-3.13.0-35-generic
3932170 -rw-r--r-- 1 root root 1168075 Sep 4 08:36 abi-3.13.0-36-generic
3938304 -rw-r--r-- 1 root root 862372 Jul 15 14:27 abi-3.5.0-54-generic
3939213 -rw-r--r-- 1 root root 169722 Aug 15 13:09 config-3.13.0-35-generic
3932169 -rw-r--r-- 1 root root 169741 Sep 4 08:36 config-3.13.0-36-generic
3938305 -rw-r--r-- 1 root root 154724 Jul 15 14:27 config-3.5.0-54-generic
3932162 drwxr-xr-x 5 root root 12288 Sep 24 08:17 grub
3939110 -rw-r--r-- 1 root root 18714696 Sep 19 23:10 initrd.img-3.13.0-35-generic
3932163 -rw-r--r-- 1 root root 18727788 Sep 24 08:17 initrd.img-3.13.0-36-generic
3939111 -rw-r--r-- 1 root root 15929710 Sep 19 21:59 initrd.img-3.5.0-54-generic
3939218 -rw-r--r-- 1 root root 176500 Mar 12 2014 memtest86+.bin
3939219 -rw-r--r-- 1 root root 178176 Mar 12 2014 memtest86+.elf
3939217 -rw-r--r-- 1 root root 178680 Mar 12 2014 memtest86+_multiboot.bin
3939215 -rw------- 1 root root 2697306 Aug 15 13:09 System.map-3.13.0-35-generic
3932164 -rw------- 1 root root 2697363 Sep 4 08:36 System.map-3.13.0-36-generic
3938302 -rw------- 1 root root 2423388 Jul 15 14:27 System.map-3.5.0-54-generic
3939216 -rw------- 1 root root 5826864 Aug 15 13:09 vmlinuz-3.13.0-35-generic
3932165 -rw------- 1 root root 5826768 Sep 4 08:36 vmlinuz-3.13.0-36-generic
3938303 -rw------- 1 root root 5240912 Jul 15 14:27 vmlinuz-3.5.0-54-generic
Support status summary of 'terry':

You have 43 packages (2.2%) supported until May 2017 (3y)
You have 44 packages (2.2%) supported until February 2015 (9m)
You have 1809 packages (92.3%) supported until May 2019 (5y)
You have 8 packages (0.4%) supported until June 2015 (9m)

You have 2 packages (0.1%) that can not/no-longer be downloaded
You have 53 packages (2.7%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Module Size Used by
hid_generic 12492 0
usbhid 47070 0
hid 87604 2 hid_generic,usbhid
snd_hda_codec_hdmi 45440 1
rfcomm 53664 0
bnep 18895 2
bluetooth 342208 10 bnep,rfcomm
hp_wmi 13702 0
sparse_keymap 13708 1 hp_wmi
uvcvideo 71309 0
videobuf2_vmalloc 13048 1 uvcvideo
videobuf2_memops 13170 1 videobuf2_vmalloc
videobuf2_core 39258 1 uvcvideo
videodev 108503 2 uvcvideo,videobuf2_core
snd_hda_codec_idt 48877 1
snd_seq_midi 13132 0
snd_seq_midi_event 14475 1 snd_seq_midi
snd_hda_intel 42730 5
snd_hda_codec 164067 3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
snd_hwdep 13272 1 snd_hda_codec
snd_pcm 85501 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_rawmidi 25135 1 snd_seq_midi
kvm 388084 0
arc4 12536 2
joydev 17101 0
sp5100_tco 13643 0
k10temp 12958 0
serio_raw 13230 0
snd_page_alloc 14230 2 snd_pcm,snd_hda_intel
i2c_piix4 17723 0
ath9k 144602 0
ath9k_common 13359 1 ath9k
ath9k_hw 438205 2 ath9k_common,ath9k
ath 23922 3 ath9k_common,ath9k,ath9k_hw
mac80211 546051 1 ath9k
snd_seq 55383 2 snd_seq_midi_event,snd_seq_midi
cfg80211 409394 3 ath,ath9k,mac80211
radeon 1420570 4
wmi 18673 1 hp_wmi
snd_seq_device 14137 3 snd_seq,snd_rawmidi,snd_seq_midi
ttm 72698 1 radeon
drm_kms_helper 47182 1 radeon
snd_timer 28584 2 snd_pcm,snd_seq
video 18903 0
drm 244037 6 ttm,drm_kms_helper,radeon
snd 60939 21 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_idt,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
mac_hid 13037 0
soundcore 12600 1 snd
i2c_algo_bit 13197 1 radeon
parport_pc 31981 0
ppdev 17391 0
lp 13299 0
parport 40836 3 lp,ppdev,parport_pc
ahci 25579 2
r8169 61562 0
libahci 27214 1 ahci
psmouse 91329 0
mii 13654 1 r8169
terry@terry:~$

Revision history for this message
Best Mark Rijckenberg (markrijckenberg) said : 		#3

Your Terminal output shows the following issue:

  *-network DISABLED
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)

0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
1: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
wlan0 Interface doesn't support scanning : Network is down

wlan0 IEEE 802.11bgn ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off

========================================================================================================

So your wireless card is disabled by a hardware switch, a
special key combination (Fn-F2, etc...), by incorrect BIOS settings for
wireless, or a combination of these factors...

There might also be a BIOS option that allows you to have the wireless
functionality controlled "By application"

Search for the "by application" option in the BIOS and select it (if
possible)....

In the BIOS, verify that wireless is enabled.

Then, in the BIOS, perform a factory reset (in the BIOS).

Hopefully, this will enable the wireless again.

Also run the following 2 Terminal commands to try to change the rfkill state of your wireless chipset:

rfkill unblock all

sudo rfkill unblock all

If that does not help, then I suggest blacklisting the hp_wmi kernel module.

First run this command:

sudo gedit /etc/modprobe.d/blacklist.conf

Using the gedit editor, scroll down and add the following configuration line:

blacklist hp_wmi

Save the change to the /etc/modprobe.d/blacklist.conf configuration file.

Then REBOOT your PC and retest wireless.

Revision history for this message
Terry (tlhoward-3) said : 		#4

rfkill unblock all and sudo rfkill unblock all, have done the job, WIFI connection has been established. Thankyou very much for the excellent response time and help in solving my problem.