Ubuntu

Upgrading to the latest version of Ubuntu

Asked by darcy s on 2012-06-30

Hi,

I have a Dell Inspirion 1720.

I upgraded to the latest version of Ubuntu 3.2.0-25 Generic PAE and couldn't get online. Most of my pull down menu (in the upper right corner) was missing, especially for the wireless connections. To get online I had to revert to an older version, 3.0.0.0-17 Generic PAE to get all my wireless menu options.

My Snaptic Package Manager has 61 things that it want to install. My question is: Should I install this stuff or will my machine get more confused? If I am running the older version does that mean these upgrades for the for that version or the newer one?

Thanks in advance for your help.

Darcy

Question information

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Status:
Expired
For:
Ubuntu gnome-nettool Edit question
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Last query:
2012-07-09
Last reply:
2012-07-25

What is the output of:

sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list

Thanks

darcy s (fencergrrl) said : #2

Hi Andrew!

Here is the info you requested:

darcy@darcy:~$ sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list
[sudo] password for darcy:
  *-network
       description: Wireless interface
       product: BCM4312 802.11b/g LP-PHY
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       logical name: eth3
       version: 01
       serial: 00:16:44:81:ad:9a
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=wl0 driverversion=5.100.82.38 ip=10.0.0.2 latency=0 multicast=yes wireless=IEEE 802.11bg
       resources: irq:17 memory:f9ffc000-f9ffffff
  *-network
       description: Ethernet interface
       product: BCM4401-B0 100Base-TX
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth2
       version: 02
       serial: 00:1d:09:c7:0e:8d
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=half latency=64 link=no multicast=yes port=twisted pair speed=10Mbit/s
       resources: irq:17 memory:f9bfe000-f9bfffff
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:cxx-3.0-ia32:cxx-3.0-noarch:cxx-3.1-ia32:cxx-3.1-noarch:cxx-3.2-ia32:cxx-3.2-noarch:cxx-4.0-ia32:cxx-4.0-noarch:desktop-3.1-ia32:desktop-3.1-noarch:desktop-3.2-ia32:desktop-3.2-noarch:desktop-4.0-ia32:desktop-4.0-noarch:graphics-2.0-ia32:graphics-2.0-noarch:graphics-3.0-ia32:graphics-3.0-noarch:graphics-3.1-ia32:graphics-3.1-noarch:graphics-3.2-ia32:graphics-3.2-noarch:graphics-4.0-ia32:graphics-4.0-noarch:printing-3.2-ia32:printing-3.2-noarch:printing-4.0-ia32:printing-4.0-noarch:qt4-3.1-ia32:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
Linux darcy 3.0.0-17-generic-pae #30-Ubuntu SMP Thu Mar 8 17:53:35 UTC 2012 i686 i686 i386 GNU/Linux
0: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
1: dell-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no
2: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
3: brcmwl-0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
darcy@darcy:~$

ok boot to the latest kernel. How does it differ? You can even put that text in a file to compare :)

darcy s (fencergrrl) said : #4

It appears that my networks are unclaimed. Do you know how to claim them?

Thanks for your help.

INFO WITH LATEST KERNEL:

darcy@darcy:~$ sudo lshw -C network; lsb_release -a; uname -a; sudo rfkill list
[sudo] password for darcy:
  *-network UNCLAIMED
       description: Network controller
       product: BCM4312 802.11b/g LP-PHY
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:f9ffc000-f9ffffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: BCM4401-B0 100Base-TX
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 02
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: latency=64
       resources: memory:f9bfe000-f9bfffff
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:cxx-3.0-ia32:cxx-3.0-noarch:cxx-3.1-ia32:cxx-3.1-noarch:cxx-3.2-ia32:cxx-3.2-noarch:cxx-4.0-ia32:cxx-4.0-noarch:desktop-3.1

ok try:

sudo modprobe wl0

darcy s (fencergrrl) said : #6

Hi Andrew,

I tried sudo modprobe w10 and this is what was returned:

darcy@darcy:~$ sudo modprobe wl0
[sudo] password for darcy:
FATAL: Module wl0 not found.
darcy@darcy:~$

:( Can you recommend another solution?

Thanks for your help.

Darcy

I suggest you disable the driver, then reboot then re-enable it in the hardware drivers app

darcy s (fencergrrl) said : #8

Hi Andrew,

The driver isn't installed. Duh! I went to Install Additional Drivers App.

Broadcom STA wireless driver is not installed. I clicked on the Activate button and I got the error message, “Sorry, installation of this driver failed. Please have a look at the log file for details: /var/log/jockey.log”

I went to the Terminal (for lack of any other ideas) and typed in /var/log/jockey.log. I received the error message, “Permission denied”.

This driver worked with the previous version of Ubuntu. In the “Additional Drivers” window it says that this driver was tested by the Ubuntu developers. And it also says, “This package contains Broadcom 802.11 Linux STA wireless driverfor use with Broadcom's BCM4311-, BCM4312-, BCM4313-, BCM4321-,BCM4322-, BCM43224-, and BCM43225-, BCM43227- and BCM43228-basedhardware.

Do you know of another way to install the Broadcom wireless driver?

Thanks for your help.

Ok, what is the output of:

dpkg -l | grep -i broad

Thanks

darcy s (fencergrrl) said : #10

Hi Andrew,

The output is the same for a working wireless connection and the one that isn't .

darcy@darcy:~$ dpkg -l | grep -i broad
ii bcmwl-kernel-source 5.100.82.38+bdcom-0ubuntu6.1 Broadcom 802.11 Linux STA wireless driver source
ii libshout3 2.2.2-7ubuntu1 MP3/Ogg Vorbis broadcast streaming library
ii mobile-broadband-provider-info 20120410-0ubuntu1 database of mobile broadband service providers
darcy@darcy:~$

I have an additional problem: when I go to "Shut down" then hit the restart button my machine hangs. I have to unplug the battery and disconnect the electrical cord. If I do all the updates will that fix the problem?

Thanks for your help.

Try:

sudo apt-get --reinstall install bcmwl-kernel-source

darcy s (fencergrrl) said : #12

Well, I tried it on the version that doesn't have wireless, but I see that it is looking online for info. Should I be doing this in the older version with the wireless connection and will that transfer over to the latest version without the wireless?

Here is the info:

darcy@darcy:~$ sudo apt-get --reinstall install bcmwl-kernel-source
[sudo] password for darcy:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 63 not upgraded.
Need to get 1,202 kB of archives.
After this operation, 0 B of additional disk space will be used.
Err http://archive.ubuntu.com/ubuntu/ precise-updates/restricted bcmwl-kernel-source i386 5.100.82.38+bdcom-0ubuntu6.1
  Could not resolve 'archive.ubuntu.com'
Err http://us.archive.ubuntu.com/ubuntu/ precise-updates/restricted bcmwl-kernel-source i386

Thanks.

Try:

echo "nameserver 8.8.8.8" | sudo tee /etc/resolv.conf > /dev/null

Then retry

darcy s (fencergrrl) said : #14

Hi Andrew,

Here are the results of trying the suggestion above and retrying sudo apt-get --reinstall install bcmwl-kernel-source.

darcy@darcy:~$ echo "nameserver 8.8.8.8" | sudo tee /etc/resolv.conf > /dev/null[sudo] password for darcy:
darcy@darcy:~$ sudo apt-get --reinstall install bcmwl-kernel-source
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 124 not upgraded.
Need to get 1,202 kB of archives.
After this operation, 0 B of additional disk space will be used.
Err http://archive.ubuntu.com/ubuntu/ precise-updates/restricted bcmwl-kernel-source i386 5.100.82.38+bdcom-0ubuntu6.1
  Could not resolve 'archive.ubuntu.com'
Err http://us.archive.ubuntu.com/ubuntu/ precise-updates/restricted bcmwl-kernel-source i386 5.100.82.38+bdcom-0ubuntu6.1
  Could not resolve 'us.archive.ubuntu.com'
Failed to fetch http://us.archive.ubuntu.com/ubuntu/pool/restricted/b/bcmwl/bcmwl-kernel-source_5.100.82.38+bdcom-0ubuntu6.1_i386.deb Could not resolve 'us.archive.ubuntu.com'
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
darcy@darcy:~$

Did I follow your suggestion correctly?

Thanks.

darcy s (fencergrrl) said : #15

Hi Andrew,

I still haven't found a solution to this computer functioning properly. I hope you haven't lost interest....

I have 131 updates pending (in the older version). If I initiate the updates will that solve the connecting to the Internet problem?

I have a Ubuntu installation disk. Should I just reinstall Ubuntu and start all over?

Thanks for your help.

Launchpad Janitor (janitor) said : #16

This question was expired because it remained in the 'Open' state without activity for the last 15 days.