eth%d: 5.100.82.38 driver failed with code 21 -> Wireless Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01) not working on acer aspire 5570z in Ubuntu 12.04 LTS
Hy I have istalled ubuntu yesterday and I have noticed that the wireless connection in not available I cant even find one can someone give me some intructions what to do ?
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#1 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
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#2 |
I have done thoose commands and here is the resultat :
Ign http://
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Hit http://
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Ign http://
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Hit http://
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Ign http://
Ign http://
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Hit http://
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Hit http://
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Hit http://
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Get:57 http://
Fetched 12.8 MB in 11s (1,164 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
rfkill is already the newest version.
The following NEW packages will be installed:
hwinfo libhal1 libhd16
0 upgraded, 3 newly installed, 0 to remove and 2 not upgraded.
Need to get 776 kB of archives.
After this operation, 2,235 kB of additional disk space will be used.
Get:1 http://
Get:2 http://
Get:3 http://
Fetched 776 kB in 0s (878 kB/s)
Selecting previously unselected package libhal1.
(Reading database ... 170029 files and directories currently installed.)
Unpacking libhal1 (from .../libhal1_
Selecting previously unselected package libhd16.
Unpacking libhd16 (from .../libhd16_
Selecting previously unselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Processing triggers for man-db ...
Setting up libhal1 (0.5.14-8) ...
Setting up libhd16 (16.0-2.1) ...
Setting up hwinfo (16.0-2.1) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
*-network
description: Ethernet interface
product: 88E8038 PCI-E Fast Ethernet Controller
vendor: Marvell Technology Group Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth0
version: 14
serial: 00:1b:24:44:1b:b9
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
resources: irq:43 memory:
*-network UNCLAIMED
description: Network controller
product: BCM4311 802.11b/g WLAN
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:03:00.0
version: 01
width: 32 bits
clock: 33MHz
resources: memory:
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 02)
00:1c.2 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 3 [8086:27d4] (rev 02)
00:1d.0 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] [8086:27c4] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 02)
02:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8038 PCI-E Fast Ethernet Controller [11ab:4352] (rev 14)
03:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01)
0a:09.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
0a:09.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
H/W path Device Class Description
=======
/0 bus Prespa1
/0/0 memory 101KiB BIOS
/0/4 processor Genuine Intel(R) CPU T2080
/0/4/5 memory 16KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/4/1.1 processor Logical CPU
/0/4/1.2 processor Logical CPU
/0/10 memory 2GiB System Memory
/0/10/0 memory 1GiB SODIMM DDR2 Synchronous
/0/10/1 memory 1GiB SODIMM DDR2 Synchronous
/0/1 processor
/0/1/1.1 processor Logical CPU
/0/1/1.2 processor Logical CPU
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML and 9
/0/100/2 display Mobile 945GM/GMS, 943/940GML Express
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML Expr
/0/100/1b multimedia N10/ICH 7 Family High Definition Audi
/0/100/1c bridge N10/ICH 7 Family PCI Express Port 1
/0/100/1c/0 eth0 network 88E8038 PCI-E Fast Ethernet Controlle
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port 2
/0/100/1c.1/0 network BCM4311 802.11b/g WLAN
/0/100/1c.2 bridge N10/ICH 7 Family PCI Express Port 3
/0/100/1d bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/9 bridge PCIxx12 Cardbus Controller
/0/100/1e/9.2 storage 5-in-1 Multimedia Card Reader (SD/MMC
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Bridg
/0/100/1f.2 scsi0 storage 82801GBM/GHM (ICH7-M Family) SATA Con
/0/100/1f.2/0 /dev/sda disk 120GB ST9120822AS
/0/100/1f.2/0/1 /dev/sda1 volume 109GiB EXT4 volume
/0/100/1f.2/0/2 /dev/sda2 volume 2037MiB Extended partition
/0/100/1f.2/0/2/5 /dev/sda5 volume 2037MiB Linux swap / Solaris partitio
/0/100/1f.2/1 /dev/cdrom disk DVD-RAM UJ-850S
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
/1 system
Linux cslayter-
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] found SMP MP-table at [c00f6680] f6680
[ 0.000000] ACPI: BIOS bug: multiple APIC/MADT found, using 0
[ 0.175394] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.923307] ACPI: ACPI Dock Station Driver: 1 docks/bays found
[ 0.923311] HEST: Table not found.
[ 0.935745] i2c-core: driver [aat2870] using legacy suspend method
[ 0.935745] i2c-core: driver [aat2870] using legacy resume method
[ 0.936177] usbcore: registered new interface driver usbfs
[ 0.936196] usbcore: registered new interface driver hub
[ 0.936204] usbcore: registered new device driver usb
[ 0.952175] Switching to clocksource hpet
[ 0.968449] pnp: PnP ACPI: found 9 devices
[ 1.092237] input: Lid Switch as /devices/
[ 1.092281] ACPI: Lid Switch [LID]
[ 1.156160] ERST: Table is not found!
[ 1.510125] isapnp: No Plug & Play device found
[ 1.722048] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 1.740235] hub 1-0:1.0: USB hub found
[ 1.740762] hub 2-0:1.0: USB hub found
[ 1.741222] hub 3-0:1.0: USB hub found
[ 1.741671] hub 4-0:1.0: USB hub found
[ 1.742113] hub 5-0:1.0: USB hub found
[ 1.742304] usbcore: registered new interface driver libusual
[ 1.783704] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.110391] sky2 0000:02:00.0: eth0: addr 00:1b:24:44:1b:b9
[ 44.614577] ADDRCONF(
[ 44.872086] lp: driver loaded but no devices found
[ 44.989462] wl: module license 'MIXED/Proprietary' taints kernel.
[ 45.049549] yenta_cardbus 0000:0a:09.0: CardBus bridge found [1025:0110]
[ 45.085279] wl 0000:03:00.0: enabling device (0000 -> 0002)
[ 45.085293] wl 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 45.085305] wl 0000:03:00.0: setting latency timer to 64
[ 45.087961] eth%d: 5.100.82.38 driver failed with code 21
[ 45.119248] leds_ss4200: no LED devices found
[ 45.848522] Console: switching to colour frame buffer device 160x50
[ 85.284169] type=1400 audit(133719595
[ 85.284934] type=1400 audit(133719595
[ 85.340398] sky2 0000:02:00.0: eth0: enabling interface
[ 85.340753] ADDRCONF(
[ 85.341855] ADDRCONF(
[ 87.225531] sky2 0000:02:00.0: eth0: Link is up at 100 Mbps, full duplex, flow control rx
[ 87.225749] ADDRCONF(
[ 98.032030] eth0: no IPv6 routers present
Release Date: 04/10/07
Manufacturer: Acer, inc.
Product Name: Aspire 5570Z
Serial Number: LXAYA0X0367211A
Manufacturer: Acer, Inc.
Product Name: Prespa1
Serial Number: LXAYA0X0367211A
Manufacturer: Acer, Inc.
Serial Number: None
Manufacturer: Intel
Serial Number: Not Specified
Port Type: Serial Port 16550A Compatible
Manufacturer: Not Specified
Serial Number: Not Specified
Manufacturer: Not Specified
Serial Number: Not Specified
Manufacturer Name: Intel
lo no wireless extensions.
eth0 no wireless extensions.
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
blacklist brcmfmac
blacklist brcmsmac
blacklist bcma
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist ath_hal
blacklist ath_pci
blacklist ath_hal
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
WimaxEnabled=true
> hal.1: read hal dataprocess 2290: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
24: PCI 200.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: rBUF.P9GPHXL+lsE
Parent ID: z8Q3.JSGtYSpX2n1
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Marvell 88E8038 PCI-E Fast Ethernet Controller"
Vendor: pci 0x11ab "Marvell Technology Group Ltd."
Device: pci 0x4352 "88E8038 PCI-E Fast Ethernet Controller"
SubVendor: pci 0x1025 "Acer Incorporated [ALI]"
SubDevice: pci 0x0110
Revision: 0x14
Driver: "sky2"
Driver Modules: "sky2"
Device File: eth0
Memory Range: 0x80b00000-
I/O Ports: 0x2000-0x2fff (rw)
IRQ: 43 (17517 events)
HW Address: 00:1b:24:44:1b:b9
Link detected: yes
Module Alias: "pci:v000011ABd
Driver Info #0:
Driver Status: sky2 is active
Driver Activation Cmd: "modprobe sky2"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #12 (PCI bridge)
25: PCI 300.0: 0280 Network controller
[Created at pci.318]
Unique ID: svHJ.D1FqthfVec2
Parent ID: qTvu.LH9NWb2y5Y2
SysFS ID: /devices/
SysFS BusID: 0000:03:00.0
Hardware Class: network
Model: "Broadcom BCM4311 802.11b/g WLAN"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4311 "BCM4311 802.11b/g WLAN"
SubVendor: pci 0x1468 "AMBIT Microsystem Corp."
SubDevice: pci 0x0422
Revision: 0x01
Memory Range: 0x80600000-
IRQ: 17 (no events)
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is not active
Driver Activation Cmd: "modprobe ssb"
Driver Info #1:
Driver Status: wl is active
Driver Activation Cmd: "modprobe wl"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #13 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 729 0.0 0.2 30984 4672 ? Ssl 22:19 0:00 NetworkManager
root 1213 0.0 0.0 2908 1228 ? S 22:19 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
nobody 1402 0.0 0.0 5384 1136 ? S 22:19 0:00 /usr/sbin/dnsmasq --no-resolv --keep-
cslayter 2302 0.0 0.0 4372 800 pts/0 S+ 22:25 0:00 egrep --color=auto wpa|icd|etwork
Module Size Used by
rfcomm 38139 0
bnep 17830 2
bluetooth 158438 10 rfcomm,bnep
parport_pc 32114 0
ppdev 12849 0
joydev 17393 0
snd_hda_
snd_hda_
acer_wmi 23612 0
sparse_keymap 13658 1 acer_wmi
pcmcia 39791 0
snd_hda_intel 32765 5
snd_hda_codec 109562 3 snd_hda_
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 80845 5 snd_hda_
psmouse 72919 0
serio_raw 13027 0
snd_seq_midi 13132 0
i915 414603 3
snd_rawmidi 25424 1 snd_seq_midi
wl 2646601 0
tifm_7xx1 12937 0
tifm_core 15040 1 tifm_7xx1
yenta_socket 27465 0
pcmcia_rsrc 18367 1 yenta_socket
mac_hid 13077 0
snd_seq_midi_event 14475 1 snd_seq_midi
wmi 18744 1 acer_wmi
pcmcia_core 21511 3 pcmcia,
drm_kms_helper 45466 1 i915
snd_seq 51567 2 snd_seq_
drm 197692 4 i915,drm_kms_helper
snd_timer 28931 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_
snd 62064 18 snd_hda_
i2c_algo_bit 13199 1 i915
lib80211 14040 1 wl
video 19068 1 i915
soundcore 14635 1 snd
snd_page_alloc 14108 2 snd_hda_
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
sky2 53628 0
cslayter@
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Revision history for this message
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#3 |
Your Terminal output shows the following issue:
[ 45.085279] wl 0000:03:00.0: enabling device (0000 -> 0002)
[ 45.085293] wl 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 45.085305] wl 0000:03:00.0: setting latency timer to 64
[ 45.087961] eth%d: 5.100.82.38 driver failed with code 21
Please copy-paste the following 3 commands into the Terminal to use the b43 driver instead of the non-working wl driver:
sudo apt-get update
sudo apt-get remove bcmwl-kernel-source
sudo apt-get install firmware-
Then REBOOT your PC and retest wireless.
Source: https:/
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Revision history for this message
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#4 |
Ye Man that worked thanks a lot
