Bug #732677: bcmwl 5.100.82.38+bdcom-0ubuntu2 not working on BCM4311/4312

Asked by Minhaz Uddin Ahmed on 2012-05-10

Ok, i can use internet with wire, but cannot use wi-fi, this is the diagnostic report i have got
using terminal. Hope it will help to provide support.

minhazua@minhazua-Latitude-D620:~$ sudo apt-get update; sudo apt-get install hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|rt5|rt6|rt7|usb|witch|wl';sudo dmidecode|egrep 'anufact|roduct|erial|elease'; iwconfig; cat /etc/modprobe.d/* | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl'; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|egrep 'wpa|icd|etwork'; sudo lsmod
[sudo] password for minhazua:
E: Could not get lock /var/lib/apt/lists/lock - open (11: Resource temporarily unavailable)
E: Unable to lock directory /var/lib/apt/lists/
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
  *-network UNCLAIMED
       description: Network controller
       product: BCM4311 802.11b/g WLAN
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:ecffc000-ecffffff
  *-network
       description: Ethernet interface
       product: NetXtreme BCM5752 Gigabit Ethernet PCI Express
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:09:00.0
       logical name: eth0
       version: 02
       serial: 00:18:8b:cb:20:19
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.116 duplex=full firmware=5752-v3.19 ip=192.168.0.107 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:45 memory:ecef0000-ecefffff
0: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=11.04
DISTRIB_CODENAME=natty
DISTRIB_DESCRIPTION="Ubuntu 11.04"
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port [8086:27a1] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller [8086:27c4] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 01)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G72M [Quadro NVS 110M/GeForce Go 7300] [10de:01d7] (rev a1)
03:01.0 CardBus bridge [0607]: O2 Micro, Inc. OZ601/6912/711E0 CardBus/SmartCardBus Controller [1217:6972] (rev 40)
09:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5752 Gigabit Ethernet PCI Express [14e4:1600] (rev 02)
0c:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01)
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader
Bus 002 Device 003: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 002 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
======================================================
                               system Portable Computer
/0 bus 0KX350
/0/0 memory 64KiB BIOS
/0/400 processor Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz
/0/400/700 memory 32KiB L1 cache
/0/400/701 memory 4MiB L2 cache
/0/400/1.1 processor Logical CPU
/0/400/1.2 processor Logical CPU
/0/1000 memory 2GiB System Memory
/0/1000/0 memory 1GiB DIMM DDR Synchronous 667 MHz (1.5 ns)
/0/1000/1 memory 1GiB DIMM DDR Synchronous 667 MHz (1.5 ns)
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory
/0/100/1 bridge Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Exp
/0/100/1/0 display G72M [Quadro NVS 110M/GeForce Go 7300]
/0/100/1b multimedia N10/ICH 7 Family High Definition Audio Controller
/0/100/1c bridge N10/ICH 7 Family PCI Express Port 1
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port 2
/0/100/1c.1/0 network BCM4311 802.11b/g WLAN
/0/100/1c.2 bridge N10/ICH 7 Family PCI Express Port 3
/0/100/1c.2/0 eth0 network NetXtreme BCM5752 Gigabit Ethernet PCI Express
/0/100/1d bus N10/ICH 7 Family USB UHCI Controller #1
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controller #2
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controller #3
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controller #4
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/1 bridge OZ601/6912/711E0 CardBus/SmartCardBus Controller
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Bridge
/0/100/1f.2 scsi0 storage 82801GBM/GHM (ICH7 Family) SATA IDE Controller
/0/100/1f.2/0 /dev/sda disk 160GB WDC WD1600BEVS-6
/0/100/1f.2/0/1 /dev/sda1 volume 147GiB EXT4 volume
/0/100/1f.2/0/2 /dev/sda2 volume 2045MiB Extended partition
/0/100/1f.2/0/2/5 /dev/sda5 volume 2045MiB Linux swap / Solaris partition
/0/100/1f.2/1 /dev/cdrom disk CDRW/DVD TSL462D
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
/1 power DELL PD
Linux minhazua-Latitude-D620 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 i686 i386 GNU/Linux
[ 0.271018] ACPI: ACPI Dock Station Driver: 2 docks/bays found
[ 0.271024] HEST: Table not found.
[ 0.306089] usbcore: registered new interface driver usbfs
[ 0.306103] usbcore: registered new interface driver hub
[ 0.306136] usbcore: registered new device driver usb
[ 0.312260] Switching to clocksource hpet
[ 0.315620] Switched to NOHz mode on CPU #0
[ 0.315747] Switched to NOHz mode on CPU #1
[ 0.357167] pnp: PnP ACPI: found 14 devices
[ 0.412069] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
[ 0.464026] ACPI: Lid Switch [LID]
[ 0.556192] ERST: Table is not found!
[ 0.936083] isapnp: No Plug & Play device found
[ 1.011876] i2c-core: driver [adp5520] using legacy suspend method
[ 1.011878] i2c-core: driver [adp5520] using legacy resume method
[ 1.016060] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 1.032164] hub 1-0:1.0: USB hub found
[ 1.032572] hub 2-0:1.0: USB hub found
[ 1.032932] hub 3-0:1.0: USB hub found
[ 1.036216] hub 4-0:1.0: USB hub found
[ 1.036569] hub 5-0:1.0: USB hub found
[ 1.040348] device-mapper: multipath: version 1.2.0 loaded
[ 1.040351] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.043582] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.493441] tg3 0000:09:00.0: eth0: Tigon3 [partno(BCM5752KFBG) rev 6002] (PCI Express) MAC address 00:18:8b:cb:20:19
[ 1.493447] tg3 0000:09:00.0: eth0: attached PHY is 5752 (10/100/1000Base-T Ethernet) (WireSpeed[1])
[ 1.493450] tg3 0000:09:00.0: eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1]
[ 1.493453] tg3 0000:09:00.0: eth0: dma_rwctrl[76180000] dma_mask[64-bit]
[ 1.644074] usb 2-2: new full speed USB device using uhci_hcd and address 2
[ 1.797510] hub 2-2:1.0: USB hub found
[ 2.097515] usb 2-2.3: new full speed USB device using uhci_hcd and address 3
[ 2.227547] hub 2-2.3:1.0: USB hub found
[ 2.509480] usb 2-2.3.2: new full speed USB device using uhci_hcd and address 4
[ 15.215617] lp: driver loaded but no devices found
[ 15.278612] leds_ss4200: no LED devices found
[ 15.356041] [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work.
[ 15.574045] wl: module license 'MIXED/Proprietary' taints kernel.
[ 15.594414] wl 0000:0c:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 15.594424] wl 0000:0c:00.0: setting latency timer to 64
[ 15.597118] eth%d: 5.100.82.38 driver failed with code 21
[ 15.621914] yenta_cardbus 0000:03:01.0: CardBus bridge found [1028:01c2]
[ 15.804690] input: HDA Intel Mic at Ext Left Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6
[ 15.804853] input: HDA Intel HP Out at Ext Left Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7
[ 16.808609] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 17.245399] Console: switching to colour frame buffer device 128x48
[ 441.629512] tg3 0000:09:00.0: eth0: Link is up at 100 Mbps, full duplex
[ 441.629517] tg3 0000:09:00.0: eth0: Flow control is on for TX and on for RX
[ 441.629696] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 451.984104] eth0: no IPv6 routers present
[ 1572.640017] Switched to NOHz mode on CPU #1
[ 1572.703847] usb usb2: root hub lost power or was reset
[ 1572.703907] usb usb3: root hub lost power or was reset
[ 1572.704116] usb usb4: root hub lost power or was reset
[ 1572.704375] usb usb5: root hub lost power or was reset
[ 1572.704564] usb usb1: root hub lost power or was reset
[ 1572.832082] PM: restore of drv:usb dev:usb3 complete after 117.809 msecs
[ 1572.832109] PM: restore of drv:usb dev:usb4 complete after 117.463 msecs
[ 1572.832133] PM: restore of drv:usb dev:usb5 complete after 117.255 msecs
[ 1573.180085] PM: restore of drv:usb dev:usb2 complete after 466.042 msecs
[ 1573.284038] PM: restore of drv:usb dev:usb1 complete after 571.136 msecs
[ 1573.396035] usb 2-2: reset full speed USB device using uhci_hcd and address 2
[ 1573.812033] PM: restore of drv:usb dev:2-2 complete after 1096.544 msecs
[ 1573.901070] usb 2-2.3: reset full speed USB device using uhci_hcd and address 3
[ 1574.244041] PM: restore of drv:usb dev:2-2.3 complete after 1528.325 msecs
[ 1574.317071] usb 2-2.3.2: reset full speed USB device using uhci_hcd and address 4
[ 1574.425074] PM: restore of drv:usb dev:2-2.3.2 complete after 1709.132 msecs
[ 1574.425083] PM: restore of drv:usb dev:2-2.3.2:1.0 complete after 1709.123 msecs
[ 1575.097553] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 1576.680932] tg3 0000:09:00.0: eth0: Link is up at 100 Mbps, full duplex
[ 1576.680937] tg3 0000:09:00.0: eth0: Flow control is on for TX and on for RX
[ 1576.681213] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 1587.496073] eth0: no IPv6 routers present
[ 5061.816017] Switched to NOHz mode on CPU #1
[ 5061.874896] usb usb2: root hub lost power or was reset
[ 5061.874955] usb usb3: root hub lost power or was reset
[ 5061.875160] usb usb4: root hub lost power or was reset
[ 5061.875366] usb usb5: root hub lost power or was reset
[ 5061.875555] usb usb1: root hub lost power or was reset
[ 5062.004084] PM: restore of drv:usb dev:usb3 complete after 118.765 msecs
[ 5062.004110] PM: restore of drv:usb dev:usb4 complete after 118.415 msecs
[ 5062.004137] PM: restore of drv:usb dev:usb5 complete after 118.213 msecs
[ 5062.361169] PM: restore of drv:usb dev:usb2 complete after 476.113 msecs
[ 5062.464037] PM: restore of drv:usb dev:usb1 complete after 579.003 msecs
[ 5062.576034] usb 2-2: reset full speed USB device using uhci_hcd and address 2
[ 5062.936036] PM: restore of drv:usb dev:2-2 complete after 1049.504 msecs
[ 5063.037086] usb 2-2.3: reset full speed USB device using uhci_hcd and address 3
[ 5063.380042] PM: restore of drv:usb dev:2-2.3 complete after 1493.285 msecs
[ 5063.453085] usb 2-2.3.2: reset full speed USB device using uhci_hcd and address 4
[ 5063.561088] PM: restore of drv:usb dev:2-2.3.2 complete after 1674.107 msecs
[ 5063.561097] PM: restore of drv:usb dev:2-2.3.2:1.0 complete after 1674.099 msecs
[ 5064.326607] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 5065.953144] tg3 0000:09:00.0: eth0: Link is up at 100 Mbps, full duplex
[ 5065.953153] tg3 0000:09:00.0: eth0: Flow control is on for TX and on for RX
[ 5065.953485] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 5076.688039] eth0: no IPv6 routers present
 Release Date: 05/16/2008
  Serial services are supported (int 14h)
 Manufacturer: Dell Inc.
 Product Name: Latitude D620
 Serial Number: CWL9WC1
 Manufacturer: Dell Inc.
 Product Name: 0KX350
 Serial Number: .CWL9WC1.CN1296174CBDEC.
 Manufacturer: Dell Inc.
 Serial Number: CWL9WC1
 Manufacturer: Intel
 Serial Number: Not Specified
 Port Type: Serial Port 16550A Compatible
 Manufacturer: 7F7F7F0B00000000
 Serial Number: 28530A41
 Manufacturer: 7F7F7F0B00000000
 Serial Number: 9D590A4D
 Manufacturer: SMP
 SBDS Serial Number: 0730
 SBDS Manufacture Date: 2011-09-24
lo no wireless extensions.

eth0 no wireless extensions.

install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
sudo: hwinfo: command not found
Warning: bad ps syntax, perhaps a bogus '-'? See http://procps.sf.net/faq.html
root 767 0.0 0.2 26900 4732 ? Ssl May09 0:00 NetworkManager
root 827 0.0 0.0 5172 1520 ? S May09 0:00 /sbin/wpa_supplicant -u -s
root 3292 0.0 0.0 2552 1256 ? S 07:06 0:00 /sbin/dhclient -d -4 -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /var/run/dhclient-eth0.pid -lf /var/lib/dhcp/dhclient-5d66e3d4-d8b2-497b-9b6e-221352dc4d26-eth0.lease -cf /var/run/nm-dhclient-eth0.conf eth0
minhazua 4020 0.0 0.0 4152 856 pts/1 S+ 07:40 0:00 egrep --color=auto wpa|icd|etwork
Module Size Used by
vesafb 13449 1
parport_pc 32111 0
ppdev 12849 0
binfmt_misc 13213 1
nvidia 7098106 28
joydev 17322 0
snd_hda_codec_idt 60537 1
pcmcia 39671 0
snd_hda_intel 24140 2
snd_hda_codec 90901 2 snd_hda_codec_idt,snd_hda_intel
snd_hwdep 13274 1 snd_hda_codec
snd_pcm 80244 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 13132 0
snd_rawmidi 25269 1 snd_seq_midi
dell_wmi 12601 0
sparse_keymap 13666 1 dell_wmi
dell_laptop 13515 0
yenta_socket 27230 0
dcdbas 14054 1 dell_laptop
wl 2642531 0
pcmcia_rsrc 18292 1 yenta_socket
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 51291 2 snd_seq_midi,snd_seq_midi_event
snd_timer 28659 2 snd_pcm,snd_seq
snd_seq_device 14110 3 snd_seq_midi,snd_rawmidi,snd_seq
pcmcia_core 21505 3 pcmcia,yenta_socket,pcmcia_rsrc
psmouse 73312 0
snd 55295 13 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
video 18951 0
serio_raw 12990 0
lib80211 14570 1 wl
soundcore 12600 1 snd
snd_page_alloc 14073 2 snd_hda_intel,snd_pcm
lp 13349 0
parport 36746 3 parport_pc,ppdev,lp
tg3 131476 0
minhazua@minhazua-Latitude-D620:~$ ^C
minhazua@minhazua-Latitude-D620:~$

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu gnome-nettool Edit question
Assignee:
No assignee Edit question
Last query:
2012-05-10
Last reply:
2012-05-10

I am pretty sure that your wireless adapter is experiencing the following Broadcom driver bug in Ubuntu 11.04:

https://bugs.launchpad.net/ubuntu/+source/bcmwl/+bug/732677

As I understand it, there are 2 possible solutions for the BCM4311 wireless problem in Ubuntu 11.04:

1) uninstalling bcmwl-kernel-source and installing b43-fwcutter and installing firmware-b43-installer as described here:

https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/157369

or

2) manually installing bcmwl-kernel-source (5.60.48.36+bdcom-0ubuntu5) from maverick (Ubuntu 10.10) using gdebi

Solution 2 is described here:

https://bugs.launchpad.net/ubuntu/+source/bcmwl/+bug/732677/comments/23

Then reboot your PC and run the following commands to enable your wireless adapter:

rfkill unblock all
sudo rfkill unblock all

Then retest wireless using NetworkManager.

Can you help with this problem?

Provide an answer of your own, or ask Minhaz Uddin Ahmed for more information if necessary.

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