Wifi doesn't work on Dell laptop
Hi, I can't get the wifi to work (doesn't pick up with wifi signal) although it says that it is activated and currently in use: Broadcom STA wireless driver. I have a Dell Latitude D520. I have followed the instructions for testing and include here the Terminal output. Thanks, Dougal
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Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
rfkill is already the newest version.
The following NEW packages will be installed:
hwinfo libhal1 libhd16
0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
Need to get 776 kB of archives.
After this operation, 2,314 kB of additional disk space will be used.
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Fetched 776 kB in 2s (323 kB/s)
Selecting previously deselected package libhal1.
(Reading database ... 180167 files and directories currently installed.)
Unpacking libhal1 (from .../libhal1_
Selecting previously deselected package libhd16.
Unpacking libhd16 (from .../libhd16_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Processing triggers for man-db ...
Setting up libhal1 (0.5.14-6) ...
Setting up libhd16 (16.0-2ubuntu1) ...
Setting up hwinfo (16.0-2ubuntu1) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
*-network
description: Network controller
product: BCM4311 802.11b/g WLAN
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:0c:00.0
version: 01
width: 32 bits
clock: 33MHz
resources: irq:17 memory:
*-network
description: Ethernet interface
product: BCM4401-B0 100Base-TX
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth1
version: 02
serial: 00:1c:23:90:da:1b
size: 100Mbit/s
capacity: 100Mbit/s
width: 32 bits
clock: 33MHz
resources: irq:17 memory:
0: dell-wifi: Wireless LAN
Soft blocked: yes
Hard blocked: yes
lo Interface doesn't support scanning.
eth1 Interface doesn't support scanning.
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller [8086:27c4] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 01)
02:00.0 Ethernet controller [0200]: Broadcom Corporation BCM4401-B0 100Base-TX [14e4:170c] (rev 02)
02:01.0 CardBus bridge [0607]: O2 Micro, Inc. Cardbus bridge [1217:7135] (rev 21)
02:01.4 FireWire (IEEE 1394) [0c00]: O2 Micro, Inc. Firewire (IEEE 1394) [1217:00f7] (rev 02)
0c:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 003 Device 002: ID 045e:0737 Microsoft Corp.
H/W path Device Class Description
=======
/0 bus 0NF743
/0/0 memory 64KiB BIOS
/0/400 processor Intel(R) Core(TM)2 CPU T5600
/0/400/700 memory 32KiB L1 cache
/0/400/701 memory 2MiB L2 cache
/0/400/1.1 processor Logical CPU
/0/400/1.2 processor Logical CPU
/0/1000 memory 2GiB System Memory
/0/1000/0 memory 1GiB DIMM DDR Synchronous 667 MHz (1.
/0/1000/1 memory 1GiB DIMM DDR Synchronous 667 MHz (1.
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML and 9
/0/100/2 display Mobile 945GM/GMS, 943/940GML Express
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML Expr
/0/100/1b multimedia N10/ICH 7 Family High Definition Audi
/0/100/1c bridge N10/ICH 7 Family PCI Express Port 1
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port 2
/0/100/1c.1/0 network BCM4311 802.11b/g WLAN
/0/100/1d bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controller
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/0 eth1 network BCM4401-B0 100Base-TX
/0/100/1e/1 bridge Cardbus bridge
/0/100/1e/1.4 bus Firewire (IEEE 1394)
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Bridg
/0/100/1f.2 scsi0 storage 82801GBM/GHM (ICH7 Family) SATA IDE C
/0/100/1f.2/0 /dev/sda disk 120GB ST9120822AS
/0/100/1f.2/0/1 /dev/sda1 volume 109GiB EXT4 volume
/0/100/1f.2/0/2 /dev/sda2 volume 2037MiB Extended partition
/0/100/1f.2/0/2/5 /dev/sda5 volume 2037MiB Linux swap / Solaris partitio
/0/100/1f.2/1 /dev/cdrom disk DVD+-RW AD-5540A
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
/1 power DELL HD94178
Linux emma-Latitude-D520 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:34:47 UTC 2011 i686 i686 i386 GNU/Linux
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.213535] ACPI: ACPI Dock Station Driver: 2 docks/bays found
[ 0.213541] HEST: Table not found.
[ 0.257193] usbcore: registered new interface driver usbfs
[ 0.257211] usbcore: registered new interface driver hub
[ 0.257246] usbcore: registered new device driver usb
[ 0.264350] Switching to clocksource hpet
[ 0.267194] Switched to NOHz mode on CPU #0
[ 0.267333] Switched to NOHz mode on CPU #1
[ 0.305247] pnp: PnP ACPI: found 13 devices
[ 0.388128] input: Lid Switch as /devices/
[ 0.388584] ACPI: Lid Switch [LID]
[ 0.403791] ERST: Table is not found!
[ 0.784791] isapnp: No Plug & Play device found
[ 0.836999] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 0.856192] hub 1-0:1.0: USB hub found
[ 0.856591] hub 2-0:1.0: USB hub found
[ 0.856920] hub 3-0:1.0: USB hub found
[ 0.857252] hub 4-0:1.0: USB hub found
[ 0.857584] hub 5-0:1.0: USB hub found
[ 0.877883] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.168056] usb 1-2: new high speed USB device number 2 using ehci_hcd
[ 1.300648] hub 1-2:1.0: USB hub found
[ 1.632063] usb 3-2: new low speed USB device number 2 using uhci_hcd
[ 7.445477] lp: driver loaded but no devices found
[ 9.093984] [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.
[ 9.781842] yenta_cardbus 0000:02:01.0: CardBus bridge found [1028:01d4]
[ 9.930113] leds_ss4200: no LED devices found
[ 11.389739] Console: switching to colour frame buffer device 128x48
[ 12.179573] input: Microsoft Compact Optical Mouse 500 as /devices/
[ 12.179741] generic-usb 0003:045E:
[ 12.179764] usbcore: registered new interface driver usbhid
[ 12.179766] usbhid: USB HID core driver
[ 13.199768] wl: module license 'MIXED/Proprietary' taints kernel.
[ 13.217223] wl 0000:0c:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 13.217234] wl 0000:0c:00.0: setting latency timer to 64
[ 13.220149] eth%d: 5.100.82.38 driver failed with code 21
[ 13.287182] b43-pci-bridge 0000:0c:00.0: setting latency timer to 64
[ 13.304113] ssb: Core 0 found: ChipCommon (cc 0x800, rev 0x11, vendor 0x4243)
[ 13.304133] ssb: Core 1 found: IEEE 802.11 (cc 0x812, rev 0x0A, vendor 0x4243)
[ 13.304151] ssb: Core 2 found: USB 1.1 Host (cc 0x817, rev 0x03, vendor 0x4243)
[ 13.304169] ssb: Core 3 found: PCI-E (cc 0x820, rev 0x01, vendor 0x4243)
[ 13.360171] ssb: Sonics Silicon Backplane found on PCI device 0000:0c:00.0
[ 13.724083] ssb: Core 0 found: Fast Ethernet (cc 0x806, rev 0x07, vendor 0x4243)
[ 13.724096] ssb: Core 1 found: V90 (cc 0x807, rev 0x03, vendor 0x4243)
[ 13.724107] ssb: Core 2 found: PCI (cc 0x804, rev 0x0A, vendor 0x4243)
[ 13.764177] ssb: Sonics Silicon Backplane found on PCI device 0000:02:00.0
[ 13.785129] b44 ssb1:0: eth0: Broadcom 44xx/47xx 10/100BaseT Ethernet 00:1c:23:90:da:1b
[ 13.804788] udevd[361]: renamed network interface eth0 to eth1
[ 15.448635] input: HDA Intel Mic at Ext Left Jack as /devices/
[ 15.448901] input: HDA Intel HP Out at Ext Left Jack as /devices/
[ 27.647580] type=1400 audit(132627209
[ 27.648233] type=1400 audit(132627209
[ 36.804276] ADDRCONF(
[ 39.816271] b44 ssb1:0: eth1: Link is up at 100 Mbps, full duplex
[ 39.816280] b44 ssb1:0: eth1: Flow control is off for TX and off for RX
[ 39.816567] ADDRCONF(
[ 49.968045] eth1: no IPv6 routers present
[ 7052.000126] b44 ssb1:0: eth1: Link is down
[ 7134.000214] b44 ssb1:0: eth1: Link is up at 100 Mbps, full duplex
[ 7134.000222] b44 ssb1:0: eth1: Flow control is off for TX and off for RX
Release Date: 05/28/2007
Serial services are supported (int 14h)
Manufacturer: Dell Inc.
Product Name: Latitude D520
Serial Number: 2B8GR1S
Manufacturer: Dell Inc.
Product Name: 0NF743
Serial Number: .2B8GR1S.
Manufacturer: Dell Inc.
Serial Number: 2B8GR1S
Manufacturer: Intel
Serial Number: Not Specified
Port Type: Serial Port 16550A Compatible
Manufacturer: AD00000000000000
Serial Number: 00002274
Manufacturer: AD00000000000000
Serial Number: 00007267
Manufacturer: Panasonic
SBDS Serial Number: 0432
SBDS Manufacture Date: 2007-08-02
lo no wireless extensions.
eth1 no wireless extensions.
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
install wl modprobe -r b43 b44 b43legacy ssb; modprobe --ignore-install wl ; modprobe --ignore-install b44
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
WimaxEnabled=true
> hal.1: read hal dataprocess 3486: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
23: PCI c00.0: 0280 Network controller
[Created at pci.318]
Unique ID: zb5c.AUabv0M9SM3
Parent ID: qTvu.xFh3+on5Tu8
SysFS ID: /devices/
SysFS BusID: 0000:0c:00.0
Hardware Class: network
Model: "Dell Wireless 1390 WLAN Mini-Card"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4311 "BCM4311 802.11b/g WLAN"
SubVendor: pci 0x1028 "Dell"
SubDevice: pci 0x0007 "Wireless 1390 WLAN Mini-Card"
Revision: 0x01
Driver: "b43-pci-bridge"
Driver Modules: "ssb"
Memory Range: 0xefdfc000-
IRQ: 17 (352461 events)
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is active
Driver Activation Cmd: "modprobe ssb"
Driver Info #1:
Driver Status: wl is active
Driver Activation Cmd: "modprobe wl"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #13 (PCI bridge)
24: PCI 200.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: JNkJ.G2XJHwGqZ31
Parent ID: 6NW+.NwXHca7aY31
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Broadcom BCM4401-B0 100Base-TX"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x170c "BCM4401-B0 100Base-TX"
SubVendor: pci 0x1028 "Dell"
SubDevice: pci 0x01d4
Revision: 0x02
Driver: "b44"
Driver Modules: "ssb", "b44"
Device File: eth1
Memory Range: 0xefcfe000-
IRQ: 17 (352461 events)
HW Address: 00:1c:23:90:da:1b
Link detected: yes
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: b44 is active
Driver Activation Cmd: "modprobe b44"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #19 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 897 0.0 0.2 27804 4704 ? Ssl 09:55 0:00 NetworkManager
root 3082 0.0 0.0 2736 1224 ? S 11:53 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
emma 3498 0.0 0.0 4444 800 pts/0 S+ 11:58 0:00 egrep --color=auto wpa|icd|etwork
Module Size Used by
bnep 17923 2
rfcomm 38408 0
bluetooth 148839 10 bnep,rfcomm
parport_pc 32114 0
ppdev 12849 0
binfmt_misc 17292 1
snd_hda_codec_idt 60049 1
snd_hda_intel 24262 2
snd_hda_codec 91754 2 snd_hda_
snd_hwdep 13276 1 snd_hda_codec
b44 31443 0
snd_pcm 80435 2 snd_hda_
ssb 50682 1 b44
wl 2646601 0
snd_seq_midi 13132 0
snd_rawmidi 25241 1 snd_seq_midi
usbhid 41905 0
hid 77367 1 usbhid
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 51567 2 snd_seq_
snd_timer 28932 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_
snd 55902 13 snd_hda_
lib80211 14570 1 wl
pcmcia 39822 0
soundcore 12600 1 snd
i915 505159 3
snd_page_alloc 14115 2 snd_hda_
drm_kms_helper 32889 1 i915
drm 192194 4 i915,drm_kms_helper
joydev 17393 0
dell_wmi 12601 0
sparse_keymap 13658 1 dell_wmi
yenta_socket 27428 0
pcmcia_rsrc 18367 1 yenta_socket
pcmcia_core 21511 3 pcmcia,
dell_laptop 13519 0
i2c_algo_bit 13199 1 i915
dcdbas 14098 1 dell_laptop
video 18908 1 i915
wmi 18744 1 dell_wmi
psmouse 73673 0
serio_raw 12990 0
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
firewire_ohci 35854 0
firewire_core 56937 1 firewire_ohci
crc_itu_t 12627 1 firewire_core
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