b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found -> DISABLED Wireless Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g LP-PHY [14e4:4315] (rev 01) not working on Dell Inspiron 1011 in Ubuntu 11.10
Running Ubuntu 11.10 on Dell Mini-Inspiron 10. Wireless network is not operational. System message: device not ready (firmware missing).
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Mark Rijckenberg
- Solved:
- Last query:
- Last reply:
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Revision history for this message
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#1 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Step 4: Please also clarify if you installed Ubuntu to the harddisk and are running from a harddisk install OR if you are only testing Ubuntu in a LiveCD session.
Regards,
Mark
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Revision history for this message
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#2 |
Thank you for the assistance. The requested information is listed below.
Step 3: Output of terminal procedure listed above:
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Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
The following package was automatically installed and is no longer required:
libgladeui-1-11
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
libhal1 libhd16
The following NEW packages will be installed:
hwinfo libhal1 libhd16
0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
Need to get 776 kB of archives.
After this operation, 2,314 kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://
i386 0.5.14-6 [77.1 kB]
Get:2 http://
i386 16.0-2ubuntu1 [681 kB]
Get:3 http://
i386 16.0-2ubuntu1 [18.2 kB]
Fetched 776 kB in 3s (211 kB/s)
Selecting previously deselected package libhal1.
(Reading database ... 149006 files and directories currently installed.)
Unpacking libhal1 (from .../libhal1_
Selecting previously deselected package libhd16.
Unpacking libhd16 (from .../libhd16_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Processing triggers for man-db ...
Setting up libhal1 (0.5.14-6) ...
Setting up libhd16 (16.0-2ubuntu1) ...
Setting up hwinfo (16.0-2ubuntu1) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
*-network
description: Network controller
product: BCM4312 802.11b/g LP-PHY
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:03:00.0
version: 01
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configura
resources: irq:17 memory:
*-network
description: Ethernet interface
product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: eth0
version: 02
serial: 00:24:e8:cf:23:af
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list
rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd
autonegotiation
configura
driverversion=
latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
resources: irq:43 ioport:
memory:
memory:
*-network DISABLED
description: Wireless interface
physical id: 2
logical name: wlan0
serial: 00:22:5f:e3:4e:28
capabilities: ethernet physical wireless
configura
driverversion=
wireless=IEEE 802.11bg
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: compal-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
2: compal-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express
Memory Controller Hub [8086:27ac] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile
945GME Express Integrated Graphics Controller [8086:27ae] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile
945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller
[8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High
Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI
Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI
Express Port 2 [8086:27d2] (rev 02)
00:1c.2 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI
Express Port 3 [8086:27d4] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB
UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB
UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB
UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB
UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2
EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge
[8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC
Interface Bridge [8086:27b9] (rev 02)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7
Family) SATA IDE Controller [8086:27c4] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus
Controller [8086:27da] (rev 02)
03:00.0 Network controller [0280]: Broadcom Corporation BCM4312
802.11b/g LP-PHY [14e4:4315] (rev 01)
04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd.
RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136]
(rev 02)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 174f:1403 Syntek Integrated Webcam
Bus 002 Device 002: ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse
6000 Reciever
H/W path Device Class Description
=======
/0 bus CN0Y53
/0/1 memory 102KiB BIOS
/0/5 processor Intel(R) Atom(TM) CPU N270 @ 1.6
/0/5/6 memory 32KiB L1 cache
/0/5/7 memory 512KiB L2 cache
/0/5/1.1 processor Logical CPU
/0/5/1.2 processor Logical CPU
/0/f memory 1GiB System Memory
/0/f/0 memory 1GiB SODIMM DDR2 Synchronous 533 M
/0/100 bridge Mobile 945GME Express Memory Contr
/0/100/2 display Mobile 945GME Express Integrated G
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML E
/0/100/1b multimedia N10/ICH 7 Family High Definition A
/0/100/1c bridge N10/ICH 7 Family PCI Express Port
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port
/0/100/1c.1/0 network BCM4312 802.11b/g LP-PHY
/0/100/1c.2 bridge N10/ICH 7 Family PCI Express Port
/0/100/1c.2/0 eth0 network RTL8101E/RTL8102E PCI Express Fast
/0/100/1d bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Control
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Br
/0/100/1f.2 scsi0 storage 82801GBM/GHM (ICH7 Family) SATA ID
/0/100/1f.2/0.0.0 /dev/sda disk 160GB ST9160314AS
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 39MiB Windows FAT volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 69GiB Windows NTFS volume
/0/100/1f.2/0.0.0/3 /dev/sda3 volume 9993MiB Windows FAT volume
/0/100/1f.2/0.0.0/4 /dev/sda4 volume 69GiB Extended partition
/0/100/
/0/100/
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
/1 power Dell
/2 wlan0 network Wireless interface
Linux ted-dell-mini 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:50:42
UTC 2011 i686 i686 i386 GNU/Linux
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] found SMP MP-table at [c00f7d60] f7d60
[ 0.000000] ACPI: BIOS bug: multiple APIC/MADT found, using 0
[ 0.184117] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.255813] ACPI: No dock devices found.
[ 0.255822] HEST: Table not found.
[ 0.284479] usbcore: registered new interface driver usbfs
[ 0.284525] usbcore: registered new interface driver hub
[ 0.284643] usbcore: registered new device driver usb
[ 0.304159] Switching to clocksource hpet
[ 0.307070] Switched to NOHz mode on CPU #0
[ 0.307146] Switched to NOHz mode on CPU #1
[ 0.348728] pnp: PnP ACPI: found 11 devices
[ 0.477808] input: Lid Switch as
/devices/
[ 0.477871] ACPI: Lid Switch [LID0]
[ 0.502472] ERST: Table is not found!
[ 0.860038] isapnp: No Plug & Play device found
[ 1.136241] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 1.156333] hub 1-0:1.0: USB hub found
[ 1.157178] hub 2-0:1.0: USB hub found
[ 1.157823] hub 3-0:1.0: USB hub found
[ 1.158477] hub 4-0:1.0: USB hub found
[ 1.159138] hub 5-0:1.0: USB hub found
[ 1.211443] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.524137] usb 1-2: new high speed USB device number 3 using ehci_hcd
[ 1.705254] b43-pci-bridge 0000:03:00.0: PCI INT A -> GSI 17
(level, low) -> IRQ 17
[ 1.705286] b43-pci-bridge 0000:03:00.0: setting latency timer to 64
[ 1.723777] r8169 0000:04:00.0: eth0: RTL8102e at 0xf801c000,
00:24:e8:cf:23:af, XID 04c00000 IRQ 43
[ 1.728497] ssb: Core 0 found: ChipCommon (cc 0x800, rev 0x16, vendor 0x4243)
[ 1.728525] ssb: Core 1 found: IEEE 802.11 (cc 0x812, rev 0x0F,
vendor 0x4243)
[ 1.728550] ssb: Core 2 found: PCMCIA (cc 0x80D, rev 0x0A, vendor 0x4243)
[ 1.728576] ssb: Core 3 found: PCI-E (cc 0x820, rev 0x09, vendor 0x4243)
[ 1.800441] ssb: Sonics Silicon Backplane found on PCI device 0000:03:00.0
[ 1.876108] usb 1-3: new high speed USB device number 4 using ehci_hcd
[ 3.356130] usb 2-1: new low speed USB device number 2 using uhci_hcd
[ 16.416949] lp: driver loaded but no devices found
[ 17.688757] leds_ss4200: no LED devices found
[ 17.791299] uvcvideo: Found UVC 1.00 device Integrated Webcam (174f:1403)
[ 17.792442] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 17.843741] input: Integrated Webcam as
/devices/
[ 17.844271] usbcore: registered new interface driver uvcvideo
[ 17.887209] usbcore: registered new interface driver uas
[ 17.912444] usbcore: registered new interface driver usb-storage
[ 17.966503] r8169 0000:04:00.0: eth0: link down
[ 17.966520] r8169 0000:04:00.0: eth0: link down
[ 17.970623] input: Microsoft Microsoft Wireless Optical Mouse® 1.00
as /devices/
[ 17.971081] generic-usb 0003:045E:
v1.11 Mouse [Microsoft Microsoft Wireless Optical Mouse® 1.00] on
usb-0000:
[ 17.971152] usbcore: registered new interface driver usbhid
[ 17.971160] usbhid: USB HID core driver
[ 17.972241] ADDRCONF(
[ 18.003231] Registered led device: b43-phy0::tx
[ 18.003451] Registered led device: b43-phy0::rx
[ 18.003636] Registered led device: b43-phy0::radio
[ 18.003823] Broadcom 43xx driver loaded [ Features: PNL, Firmware-ID: FW13 ]
[ 18.014777] usb 1-3: USB disconnect, device number 4
[ 18.019591] scsi2 : usb-storage 1-3:1.0
[ 18.025514] usbcore: registered new interface driver ums-realtek
[ 18.134942] Console: switching to colour frame buffer device 128x37
[ 18.257545] type=1400 audit(132122043
operation=
pid=672 comm="apparmor_
[ 18.850464] input: HDA Intel Mic as
/devices/
[ 18.850785] input: HDA Intel Headphone as
/devices/
[ 19.528126] r8169 0000:04:00.0: eth0: link up
[ 19.528711] ADDRCONF(
[ 20.264616] b43-phy0 ERROR: Firmware file "b43/ucode15.fw" not found
[ 20.264628] b43-phy0 ERROR: Firmware file "b43-open/
[ 20.264637] b43-phy0 ERROR: You must go to
http://
download the correct firmware for this driver version. Please
carefully read all instructions on this website.
[ 29.640073] eth0: no IPv6 routers present
Release Date: 07/29/2009
Product Name: Inspiron 1011
Serial Number: CDSGQK1
Product Name: CN0Y53
Serial Number: .CDSGQK1.
Serial Number: CDSGQK1
Serial Number: Not Specified
Serial Number:
SBDS Serial Number: 0000
SBDS Manufacture Date: 1980-00-00
lo no wireless extensions.
eth0 no wireless extensions.
wlan0 IEEE 802.11bg ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:on
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi
$CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi
; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
> hal.1: read hal dataprocess 2375: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name
org.freedesktop.Hal was not provided by any .service files
24: PCI 300.0: 0282 WLAN controller
[Created at pci.318]
Unique ID: y9sn.reAAs+k0MA5
Parent ID: qTvu.b2kCUI+AHJ3
SysFS ID: /devices/
SysFS BusID: 0000:03:00.0
Hardware Class: network
Model: "Dell Wireless 1397 WLAN Mini-Card"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4315 "BCM4312 802.11b/g"
SubVendor: pci 0x1028 "Dell"
SubDevice: pci 0x000c "Wireless 1397 WLAN Mini-Card"
Revision: 0x01
Driver: "b43-pci-bridge"
Driver Modules: "ssb"
Device File: wlan0
Features: WLAN
Memory Range: 0xf0100000-
IRQ: 17 (no events)
HW Address: 00:22:5f:e3:4e:28
Link detected: no
WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447
2.452 2.457 2.462 2.467 2.472 2.484
WLAN encryption modes: WEP40 WEP104 TKIP CCMP
WLAN authentication modes: open sharedkey wpa-psk wpa-eap
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is active
Driver Activation Cmd: "modprobe ssb"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #13 (PCI bridge)
25: PCI 400.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: rBUF.XfsG5SnG6dA
Parent ID: hoOk.dtciRREbK44
SysFS ID: /devices/
SysFS BusID: 0000:04:00.0
Hardware Class: network
Model: "Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8136 "RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
SubVendor: pci 0x1028 "Dell"
SubDevice: pci 0x02f4
Revision: 0x02
Driver: "r8169"
Driver Modules: "r8169"
Device File: eth0
I/O Ports: 0x2000-0x2fff (rw)
Memory Range: 0xf0510000-
Memory Range: 0xf0500000-
Memory Range: 0xf0520000-
IRQ: 43 (11436 events)
HW Address: 00:24:e8:cf:23:af
Link detected: yes
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: r8169 is active
Driver Activation Cmd: "modprobe r8169"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #14 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 526 0.0 0.4 28944 4376 ? Ssl 14:40 0:00 NetworkManager
root 880 0.0 0.0 2736 640 ? S 14:40 0:00
/sbin/dhclient -d -4 -sf /usr/lib/
-pf /var/run/
/var/lib/
-cf /var/run/
ted 2389 0.0 0.0 4188 792 pts/0 S+ 15:00 0:00 egrep
--color=auto icd|etwork
Module Size Used by
parport_pc 32114 0
ppdev 12849 0
bnep 17923 2
joydev 17393 0
rfcomm 38408 0
bluetooth 148839 10 bnep,rfcomm
snd_hda_
snd_hda_intel 24262 2
snd_hda_codec 91754 2 snd_hda_
snd_hwdep 13276 1 snd_hda_codec
dell_laptop 13519 0
compal_laptop 19315 0
snd_pcm 80468 2 snd_hda_
dcdbas 14098 1 dell_laptop
snd_seq_midi 13132 0
snd_rawmidi 25241 1 snd_seq_midi
arc4 12473 2
ums_realtek 13096 0
usb_storage 44173 1 ums_realtek
uas 17699 0
usbhid 41905 0
hid 77367 1 usbhid
b43 318816 0
uvcvideo 67271 0
mac80211 272785 1 b43
videodev 85626 1 uvcvideo
psmouse 73673 0
serio_raw 12990 0
snd_seq_midi_event 14475 1 snd_seq_midi
i915 505108 3
snd_seq 51567 2 snd_seq_
cfg80211 172392 2 b43,mac80211
snd_timer 28932 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_
snd 55902 13
snd_hda_
drm_kms_helper 32889 1 i915
soundcore 12600 1 snd
snd_page_alloc 14115 2 snd_hda_
drm 192226 4 i915,drm_kms_helper
i2c_algo_bit 13199 1 i915
binfmt_misc 17292 1
video 18908 1 i915
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
r8169 43104 0
ssb 50682 1 b43
ted@ted-
Step 4: Ubuntu is installed and running from the hard disk.
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Revision history for this message
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#3 |
Please copy-paste the following command into the Terminal (using a working, wired Internet connection):
sudo apt-get update && sudo apt-get install firmware-
Then reboot and retest wireless.
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Revision history for this message
|
#4 |
If the previous suggestion does NOT help, then you need to run the following commands to install bcmwl-kernel-
sudo apt-get update
sudo apt-get install bcmwl-kernel-source
Then reboot and retest wireless using Network Manager.
Please let us know which driver works best (b43 versus wl driver).
|
Revision history for this message
|
#5 |
The fix listed above corrected the problem. Thanks for your help; the responsiveness and quality of advice were outstanding.
