unable to enable the wifi
I hope some can help me,,,I have tried to enable wireless,I have downloaded the windows drivers through ndisgtk in synaptic package manager,but I dont know how to install it,I have followed the instructions,
but not being a boffin,,I seem to be going around in circles,,,,on my laptop the indicator and button/switch is illuminated ,and in the panel it says disabled so obviously dont find all the wifi transmitters,
it did work when I had windows vista on it,,but I couldnt get on with vista,thats why I went to ubuntu(which I am very happy with).I have followed everything through the online help etc.
If anyone can give me some instructions, but in a simple way,I would be very thankful.
Dave.
Question information
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#1 |
It would be helpful if you told us what laptop you have, and even more helpful if you could post the output of something like :
lspci -vv
or
lshw -C network
so we know what wireless chipset you have.
Otherwise, it's like trying to get a mechanic to give you advice when you can't even tell him what kind of car you have...
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Revision history for this message
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#2 |
yes David,,,I only thought of that after my question,,sorry,its a Compaq Presario 50-135em,now about 2& half years old,came with Vista in spanish installed.,,,,,,How do I find out chip set?,would I find it in computor,in the system?
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Revision history for this message
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#3 |
The command Dave gave tells us...
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Revision history for this message
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#4 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
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Revision history for this message
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#5 |
to Mark Rijckenberg,Mark I have done what you said,and re-posted the results via last message,,titled "wifi disabled"in the message area via copy and paste...I must admit,I didnt understand a part of what the results were....if this can get my wifi going and at the same time help others with the same problem,I will be very happy,,
I await your advice,,,please bare in mind I am a very basic layman when it comes to programming PC's etc.
Many thanks.
Dave
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Revision history for this message
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#6 |
Copied output from other thread here:
Hit http://
Ign http://
Hit http://
Ign http://
Ign http://
Get:1 http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Hit http://
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Hit http://
Hit http://
Hit http://
Ign http://
Ign http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Ign http://
Ign http://
Ign http://
Hit http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Ign http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Get:2 http://
Ign http://
Ign http://
Get:3 http://
Get:4 http://
Fetched 2,819B in 15s (179B/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
The following package was automatically installed and is no longer required:
qbittorrent-nox
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
hwinfo libhd16
0 upgraded, 2 newly installed, 0 to remove and 1 not upgraded.
Need to get 744kB of archives.
After this operation, 2,060kB of additional disk space will be used.
Get:1 http://
Get:2 http://
Fetched 744kB in 2s (330kB/s)
Selecting previously deselected package libhd16.
(Reading database ... 333303 files and directories currently installed.)
Unpacking libhd16 (from .../libhd16_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Processing triggers for man-db ...
Setting up libhd16 (16.0-2) ...
Setting up hwinfo (16.0-2) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
*-network
description: Ethernet interface
product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:01:00.0
logical name: eth0
version: 02
serial: 00:1f:16:40:16:d0
size: 100MB/s
capacity: 100MB/s
width: 64 bits
clock: 33MHz
resources: irq:42 ioport:
*-network DISABLED
description: Wireless interface
product: AR5001 Wireless Network Adapter
vendor: Atheros Communications Inc.
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 01
serial: 00:23:4d:69:d7:ea
width: 64 bits
clock: 33MHz
resources: irq:17 memory:
0: hp-wifi: Wireless LAN
Soft blocked: yes
Hard blocked: yes
1: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
00:1f.6 Signal processing controller [1180]: Intel Corporation 82801I (ICH9 Family) Thermal Subsystem [8086:2932] (rev 03)
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
02:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR5001 Wireless Network Adapter [168c:001c] (rev 01)
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b091 Chicony Electronics Co., Ltd Webcam
Bus 001 Device 002: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus 360B
/0/0 memory 1MiB BIOS
/0/13 memory 1GiB System Memory
/0/13/0 memory 1GiB SODIMM DDR2 Synchronous 667 MHz
/0/13/1 memory SODIMM [empty]
/0/1a processor Genuine Intel(R) CPU 575
/0/1a/1b memory 1MiB L2 cache
/0/1a/1d memory 32KiB L1 cache
/0/1c memory 32KiB L1 cache
/0/100 bridge Mobile 4 Series Chipset Memory Contro
/0/100/2 display Mobile 4 Series Chipset Integrated Gr
/0/100/2.1 display Mobile 4 Series Chipset Integrated Gr
/0/100/1a bus 82801I (ICH9 Family) USB UHCI Control
/0/100/1a.1 bus 82801I (ICH9 Family) USB UHCI Control
/0/100/1a.2 bus 82801I (ICH9 Family) USB UHCI Control
/0/100/1a.7 bus 82801I (ICH9 Family) USB2 EHCI Contro
/0/100/1b multimedia 82801I (ICH9 Family) HD Audio Control
/0/100/1c bridge 82801I (ICH9 Family) PCI Express Port
/0/100/1c/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Et
/0/100/1c.1 bridge 82801I (ICH9 Family) PCI Express Port
/0/100/1c.1/0 wlan0 network AR5001 Wireless Network Adapter
/0/100/1d bus 82801I (ICH9 Family) USB UHCI Control
/0/100/1d.1 bus 82801I (ICH9 Family) USB UHCI Control
/0/100/1d.2 bus 82801I (ICH9 Family) USB UHCI Control
/0/100/1d.7 bus 82801I (ICH9 Family) USB2 EHCI Contro
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge ICH9M LPC Interface Controller
/0/100/1f.2 scsi1 storage ICH9M/M-E SATA AHCI Controller
/0/100/1f.2/0 /dev/sda disk 120GB ST9120817AS
/0/100/1f.2/0/1 /dev/sda1 volume 108GiB EXT4 volume
/0/100/1f.2/0/2 /dev/sda2 volume 2997MiB Extended partition
/0/100/1f.2/0/2/5 /dev/sda5 volume 2997MiB Linux swap / Solaris partitio
/0/100/1f.2/1 /dev/cdrom disk CDDVDW TS-L633L
/0/100/1f.3 bus 82801I (ICH9 Family) SMBus Controller
/0/100/1f.6 generic 82801I (ICH9 Family) Thermal Subsyste
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sdb disk SCSI Disk
/1 power OEM_Define4
Linux david-Compaq-
[ 0.008569] SMP alternatives: switching to UP code
[ 0.117579] ACPI: No dock devices found.
[ 0.131118] HEST: Table is not found!
[ 0.131463] usbcore: registered new interface driver usbfs
[ 0.131475] usbcore: registered new interface driver hub
[ 0.131501] usbcore: registered new device driver usb
[ 0.136020] Switching to clocksource tsc
[ 0.148113] pnp: PnP ACPI: found 9 devices
[ 0.483671] input: Lid Switch as /devices/
[ 0.485298] ACPI: Lid Switch [LID0]
[ 0.488138] Switching to clocksource hpet
[ 0.507943] ERST: Table is not found!
[ 0.568617] hub 1-0:1.0: USB hub found
[ 0.663914] hub 2-0:1.0: USB hub found
[ 0.664233] hub 3-0:1.0: USB hub found
[ 0.664575] hub 4-0:1.0: USB hub found
[ 0.664827] hub 5-0:1.0: USB hub found
[ 0.665066] hub 6-0:1.0: USB hub found
[ 0.665305] hub 7-0:1.0: USB hub found
[ 0.665558] hub 8-0:1.0: USB hub found
[ 0.735514] device-mapper: multipath: version 1.1.1 loaded
[ 0.735517] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.737201] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.912085] isapnp: No Plug & Play device found
[ 0.924038] usb 1-3: new high speed USB device using ehci_hcd and address 2
[ 1.195050] usb 1-5: new high speed USB device using ehci_hcd and address 3
[ 1.239201] r8169 0000:01:00.0: eth0: RTL8102e at 0xf80a8000, 00:1f:16:40:16:d0, XID 14a00000 IRQ 42
[ 1.283876] scsi0 : usb-storage 1-3:1.0
[ 1.284095] usbcore: registered new interface driver usb-storage
[ 21.791529] lp: driver loaded but no devices found
[ 22.414966] uvcvideo: Found UVC 1.00 device CNF7047 (04f2:b091)
[ 22.433294] input: CNF7047 as /devices/
[ 22.433349] usbcore: registered new interface driver uvcvideo
[ 22.591128] ath5k 0000:02:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 22.591142] ath5k 0000:02:00.0: setting latency timer to 64
[ 22.591200] ath5k 0000:02:00.0: registered as 'phy0'
[ 23.225112] ath: EEPROM regdomain: 0x67
[ 23.225116] ath: EEPROM indicates we should expect a direct regpair map
[ 23.225120] ath: Country alpha2 being used: 00
[ 23.225121] ath: Regpair used: 0x67
[ 23.956703] Registered led device: ath5k-phy0::rx
[ 23.956721] Registered led device: ath5k-phy0::tx
[ 23.956725] ath5k phy0: Atheros AR2425 chip found (MAC: 0xe2, PHY: 0x70)
[ 24.185172] r8169 0000:01:00.0: eth0: link up
[ 24.185180] r8169 0000:01:00.0: eth0: link up
[ 24.388486] Console: switching to colour frame buffer device 160x50
[ 24.602247] input: HDA Intel Mic as /devices/
[ 24.602489] input: HDA Intel Mic as /devices/
[ 24.602712] input: HDA Intel Headphone as /devices/
[ 34.512028] eth0: no IPv6 routers present
Manufacturer: Hewlett-Packard
Product Name: Compaq Presario CQ50 Notebook PC
Manufacturer: Wistron
Product Name: 360B
Manufacturer: Wistron
String 4: String4 for Original Equipment Manufacturer
String 5: String5 for Original Equipment Manufacturer
Option 1: String1 for Type12 Equipment Manufacturer
Option 2: String2 for Type12 Equipment Manufacturer
Option 3: String3 for Type12 Equipment Manufacturer
Option 4: String4 for Type12 Equipment Manufacturer
Manufacturer: OEM_Define2
Manufacturer: 4000000000000000
Manufacturer: Not Specified
Manufacturer: Intel(R) Corporation
lo no wireless extensions.
eth0 no wireless extensions.
wlan0 IEEE 802.11bg ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
# silicon and aren't an ISDN card or something that driver supports, and
options iwlagn 11n_disable=1
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=false
27: PCI 100.0: 0200 Ethernet controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: rBUF.0mmppS4sDi0
Parent ID: z8Q3.bFG_Mm9z_D8
SysFS ID: /devices/
SysFS BusID: 0000:01:00.0
Hardware Class: network
Model: "Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8136 "RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x360b
Revision: 0x02
Driver: "r8169"
Driver Modules: "r8169"
Device File: eth0
I/O Ports: 0x3000-0x4fff (rw)
Memory Range: 0x50410000-
Memory Range: 0x50400000-
Memory Range: 0x50420000-
IRQ: 42 (4949 events)
HW Address: 00:1f:16:40:16:d0
Link detected: yes
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: r8169 is active
Driver Activation Cmd: "modprobe r8169"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #16 (PCI bridge)
28: PCI 200.0: 0282 WLAN controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: y9sn.9AnOduZyIOF
Parent ID: qTvu.d49UKvON2+8
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Atheros AR242x 802.11abg Wireless PCI Express Adapter"
Vendor: pci 0x168c "Atheros Communications Inc."
Device: pci 0x001c "AR242x 802.11abg Wireless PCI Express Adapter"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x137b
Revision: 0x01
Driver: "ath5k"
Driver Modules: "ath5k"
Device File: wlan0
Features: WLAN
Memory Range: 0x52600000-
IRQ: 17 (no events)
HW Address: 00:23:4d:69:d7:ea
Link detected: yes
WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13
WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472
WLAN encryption modes: WEP40 WEP104 TKIP CCMP
WLAN authentication modes: open sharedkey wpa-psk wpa-eap
Module Alias: "pci:v0000168Cd
Driver Info #0:
Driver Status: ath5k is active
Driver Activation Cmd: "modprobe ath5k"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #17 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 861 0.0 0.4 19140 4140 ? Ssl 20:11 0:00 NetworkManager
root 884 0.0 0.1 2296 1016 ? S 20:11 0:00 /sbin/dhclient -d -sf /usr/lib/
david 2230 0.0 0.0 4012 748 pts/0 S+ 20:26 0:00 egrep --color=auto icd|etwork
Module Size Used by
binfmt_misc 6599 1
parport_pc 26058 0
ppdev 5556 0
dahdi_transcode 5731 0
dahdi_dummy 2375 0
dahdi 196420 2 dahdi_transcode
crc_ccitt 1351 1 dahdi
joydev 8767 0
snd_hda_
snd_hda_
snd_hda_intel 22235 2
arc4 1165 2
snd_hda_codec 87552 3 snd_hda_
snd_hwdep 5040 1 snd_hda_codec
snd_pcm 71475 2 snd_hda_
snd_seq_midi 4588 0
snd_rawmidi 17783 1 snd_seq_midi
i915 295819 4
ath5k 130083 0
snd_seq_midi_event 6047 1 snd_seq_midi
mac80211 231927 1 ath5k
snd_seq 47174 2 snd_seq_
ath 8153 1 ath5k
drm_kms_helper 30136 1 i915
drm 168092 4 i915,drm_kms_helper
snd_timer 19067 2 snd_pcm,snd_seq
snd_seq_device 5744 3 snd_seq_
uvcvideo 55911 0
hp_wmi 5223 0
cfg80211 144822 3 ath5k,mac80211,ath
intel_agp 26566 2 i915
videodev 43098 1 uvcvideo
v4l1_compat 13359 2 uvcvideo,videodev
psmouse 59033 0
serio_raw 4022 0
i2c_algo_bit 5168 1 i915
led_class 2633 1 ath5k
snd 49102 13 snd_hda_
video 18712 1 i915
output 1883 1 video
soundcore 880 1 snd
snd_page_alloc 7120 2 snd_hda_
agpgart 32011 2 drm,intel_agp
lp 7342 0
parport 31492 3 parport_pc,ppdev,lp
usb_storage 40492 0
ahci 19326 2
r8169 36553 0
libahci 21728 1 ahci
mii 4425 1 r8169
david@david-
actionparsnip (andrew-
Do you have a switch to enable and disable the wifi? If so, press it. If not try running:
sudo rfkill unblock all
If you dual boot with Windows then be sure to disable the wireless's ability to wake up the system and disable power management. May help
|
Revision history for this message
|
#7 |
The following Terminal output (that you sent us) shows the issue that your wireless card is having
"
0: hp-wifi: Wireless LAN
Soft blocked: yes
Hard blocked: yes
1: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
wlan0 IEEE 802.11bg ESSID:off/any
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=false
"
So your wireless card is disabled by a hardware switch, a
special key combination (Fn-F2, etc...), by incorrect BIOS settings for
wireless, or a COMBINATION of these factors...
There might also be a BIOS option that allows you to have the wireless
functionality controlled "By application"
Search for the "by application" option in the BIOS and select it (if
possible)....
Also run the following 2 Terminal commands to try to change the rfkill
state of your wireless chipset:
rfkill unblock all
sudo rfkill unblock all
Then retest wireless.
Can you help with this problem?
Provide an answer of your own, or ask DAWhite for more information if necessary.
