No Network Connection on 10.10!

Asked by Melinda

I running Ubuntu 10.10 on my PC, for the past 3 days I can't access the Internet. I get the following error connection "no network connection" This computer is a shared computer via Ethernet cord and the other computer is working just fine. I moved the non working PC to where the working PC is connected and it works fine. So what is the problem? How can I fix it?

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Ubuntu gnome-nettool Edit question
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actionparsnip
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actionparsnip (andrew-woodhead666) said :
#1

Are the lights on the network device flashing etc? Is the light on the router on?

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Melinda (melired15-deactivatedaccount) said :
#2

Yes, the lights are on, on the router. And nothing is flashing, the lights are steady.

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actionparsnip (andrew-woodhead666) said :
#3

Try a different port on the router, they should flash to my knowledge

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Melinda (melired15-deactivatedaccount) said :
#4

I tried that and nothing happens no lights flash. The non working computer is connected via Ethernet and the cord is plugged into the router.

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actionparsnip (andrew-woodhead666) said :
#5

Is there a working PC on the same LAN (to verify the port is bad)

Can you give the output of:

sudo lshw -C network; lsb_release -a

Thanks

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Melinda (melired15-deactivatedaccount) said :
#6

rvam45@rvam45-K7VT2:~$ sudo lshw -C network; lsb_release -a
[sudo] password for rvam45:
  *-network
       description: Ethernet interface
       product: VT6102 [Rhine-II]
       vendor: VIA Technologies, Inc.
       physical id: 12
       bus info: pci@0000:00:12.0
       logical name: eth0
       version: 74
       serial: 00:13:8f:be:5e:de
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=via-rhine driverversion=1.5.0 duplex=full ip=10.0.0.2 latency=32 link=yes maxlatency=8 mingnt=3 multicast=yes port=MII speed=100Mbit/s
       resources: irq:23 ioport:dc00(size=256) memory:dffffe00-dffffeff
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
rvam45@rvam45-K7VT2:~$

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actionparsnip (andrew-woodhead666) said :
#7

You have an IP. If you run:

ping -c 4 8.8.8.8

Do you get replies?

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Melinda (melired15-deactivatedaccount) said :
#8

rvam45@rvam45-K7VT2:~$ ping -c 4 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_req=1 ttl=51 time=49.2 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=51 time=48.3 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=51 time=48.7 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=51 time=48.9 ms

--- 8.8.8.8 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 48.391/48.827/49.248/0.379 ms
rvam45@rvam45-K7VT2:~$

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actionparsnip (andrew-woodhead666) said :
#9

ok cool, run:

gksudo gedit /etc/resolv.conf

delete all the text and add these 2 lines:

nameserver 8.8.8.8
nameserver 8.8.4.4

Save the new file and try the web, does it work?

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Melinda (melired15-deactivatedaccount) said :
#10

Just wanted to let you know I got my PC running again. It was the Ethernet cord, I replaced it and that did the trick. Thanks for all your help.

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Best actionparsnip (andrew-woodhead666) said :
#11

Cool, you got the gold and that's what matters :)

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Melinda (melired15-deactivatedaccount) said :
#12

Thanks actionparsnip, that solved my question.