eth%d: 5.100.82.38 driver failed with code 21 -> UNCLAIMED Wireless Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01) not working on HP Pavilion dv6000 (RX019AV#ABA) in Ubuntu 11.04
I have an hp pavilion dv6000 notebook pc. I previously had windows vista but just switched to ubuntu 11.04. the problem is my wifi does not seem to have a working driver. the additional drivers program suggested this driver"Broadcom STA wireless driver", but when I installed it it didn't do anything. I cant find any drivers online for Linux. What should i do?
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Mark Rijckenberg
- Solved:
- Last query:
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Related FAQ:
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#1 |
Hello,
The Broadcom drivers are in the Synaptic Package Manager. Go to System/
Regards,
Allan :)
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#2 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Step 4: Please also clarify if you installed Ubuntu to the harddisk and are running from a harddisk install OR if you are only testing Ubuntu in a LiveCD session.
Regards,
Mark
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#3 |
Hey Mark, Thanks
I installed ubuntu to the hard disk
here is the output
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
24: PCI 200.0: 0280 Network controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: B35A.5D2YRgUfek7
Parent ID: z8Q3.yi0YbH2VV73
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Hewlett-Packard Company BCM4311 802.11b/g Wireless LAN Controller"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4311 "BCM4311 802.11b/g WLAN"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x1363 "BCM4311 802.11b/g Wireless LAN Controller"
Revision: 0x01
Memory Range: 0xd6000000-
IRQ: 16 (66998 events)
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is not active
Driver Activation Cmd: "modprobe ssb"
Driver Info #1:
Driver Status: wl is active
Driver Activation Cmd: "modprobe wl"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #12 (PCI bridge)
25: PCI 508.0: 0200 Ethernet controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: rBUF.7O9f_X9PIs7
Parent ID: 6NW+.QCmFACdNe3C
SysFS ID: /devices/
SysFS BusID: 0000:05:08.0
Hardware Class: network
Model: "Intel PRO/100 VE Network Connection"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x1092 "PRO/100 VE Network Connection"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x30bb
Revision: 0x02
Driver: "e100"
Driver Modules: "e100"
Device File: eth0
Memory Range: 0xd8000000-
I/O Ports: 0x4000-0x4fff (rw)
IRQ: 20 (6148 events)
HW Address: 00:1b:24:45:1f:86
Link detected: yes
Module Alias: "pci:v00008086d
Driver Info #0:
Driver Status: e100 is active
Driver Activation Cmd: "modprobe e100"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #19 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 507 0.0 0.4 25364 4360 ? Ssl 17:38 0:00 NetworkManager
root 1450 0.0 0.1 2552 1200 ? S 17:41 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
abom 1997 0.0 0.0 4148 840 pts/0 S+ 18:03 0:00 egrep --color=auto icd|etwork
Module Size Used by
parport_pc 32111 0
ppdev 12849 0
snd_hda_
snd_hda_intel 24140 2
snd_hda_codec 90901 2 snd_hda_
i915 450944 3
snd_hwdep 13274 1 snd_hda_codec
snd_pcm 80244 2 snd_hda_
snd_seq_midi 13132 0
snd_rawmidi 25269 1 snd_seq_midi
drm_kms_helper 40745 1 i915
snd_seq_midi_event 14475 1 snd_seq_midi
wl 2642531 0
snd_seq 51291 2 snd_seq_
binfmt_misc 13213 1
joydev 17322 0
snd_timer 28659 2 snd_pcm,snd_seq
snd_seq_device 14110 3 snd_seq_
hp_wmi 13418 0
sparse_keymap 13666 1 hp_wmi
drm 180037 4 i915,drm_kms_helper
psmouse 73312 0
snd 55295 13 snd_hda_
i2c_algo_bit 13184 1 i915
soundcore 12600 1 snd
serio_raw 12990 0
video 18951 1 i915
lib80211 14570 1 wl
snd_page_alloc 14073 2 snd_hda_
lp 13349 0
parport 36746 3 parport_pc,ppdev,lp
ahci 21591 2
libahci 25548 1 ahci
e100 40108 0
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#4 |
That is not the full output of the command I sent you. That is only part of the full Terminal output.
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Revision history for this message
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#5 |
oh ok sorry here it is
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Fetched 72 B in 2s (28 B/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
hwinfo is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
*-network UNCLAIMED
description: Network controller
product: BCM4311 802.11b/g WLAN
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:02:00.0
version: 01
width: 32 bits
clock: 33MHz
resources: memory:
*-network
description: Ethernet interface
product: PRO/100 VE Network Connection
vendor: Intel Corporation
physical id: 8
bus info: pci@0000:05:08.0
logical name: eth0
version: 02
serial: 00:1b:24:45:1f:86
size: 100Mbit/s
capacity: 100Mbit/s
width: 32 bits
clock: 33MHz
resources: irq:20 memory:
0: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 02)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 02)
02:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01)
05:08.0 Ethernet controller [0200]: Intel Corporation PRO/100 VE Network Connection [8086:1092] (rev 02)
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus 30BB
/0/0 memory 100KiB BIOS
/0/4 processor Intel(R) Celeron(R) M CPU
/0/4/5 memory 32KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/d memory 1GiB System Memory
/0/d/0 memory 512MiB DIMM DDR2 Synchronous 533
/0/d/1 memory 512MiB DIMM DDR2 Synchronous 533
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML a
/0/100/2 display Mobile 945GM/GMS, 943/940GML Expr
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML
/0/100/1b multimedia N10/ICH 7 Family High Definition
/0/100/1c bridge N10/ICH 7 Family PCI Express Port
/0/100/1c/0 network BCM4311 802.11b/g WLAN
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port
/0/100/1d bus N10/ICH 7 Family USB UHCI Control
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Control
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Control
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Control
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Contro
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/8 eth0 network PRO/100 VE Network Connection
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface B
/0/100/1f.1 scsi0 storage 82801G (ICH7 Family) IDE Controll
/0/100/1f.1/0.0.0 /dev/cdrom disk DVD RW AD-7530A
/0/100/1f.2 scsi2 storage 82801GBM/GHM (ICH7 Family) SATA A
/0/100/1f.2/0.0.0 /dev/sda disk 160GB ST9160821AS
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 148GiB EXT4 volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 1013MiB Extended partition
/0/100/
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
Linux abom-HP-
[ 0.000000] DMI: Hewlett-Packard HP Pavilion dv6000 (RX019AV#ABA) /30BB, BIOS F.25 05/12/2007
[ 0.000000] found SMP MP-table at [c00f7d10] f7d10
[ 0.000000] ACPI: BIOS bug: multiple APIC/MADT found, using 0
[ 0.008219] SMP alternatives: switching to UP code
[ 0.075827] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.081986] ACPI: No dock devices found.
[ 0.081986] HEST: Table not found.
[ 0.084355] ACPI Error: Method parse/execution failed [\_SB_.PCI0._OSC] (Node f5425228), AE_NOT_FOUND (20110112/
[ 0.088162] ACPI Error: Method parse/execution failed [\_SB_.PCI0._OSC] (Node f5425228), AE_NOT_FOUND (20110112/
[ 0.093325] usbcore: registered new interface driver usbfs
[ 0.093339] usbcore: registered new interface driver hub
[ 0.093371] usbcore: registered new device driver usb
[ 0.096052] Switching to clocksource hpet
[ 0.099980] Switched to NOHz mode on CPU #0
[ 0.107004] pnp: PnP ACPI: found 11 devices
[ 0.145711] pci 0000:05:08.0: Firmware left e100 interrupts enabled; disabling
[ 0.194476] input: Lid Switch as /devices/
[ 0.195039] ACPI: Lid Switch [LID]
[ 0.206664] ERST: Table is not found!
[ 0.211139] i2c-core: driver [adp5520] using legacy suspend method
[ 0.211142] i2c-core: driver [adp5520] using legacy resume method
[ 0.269673] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 0.296475] hub 1-0:1.0: USB hub found
[ 0.296924] hub 2-0:1.0: USB hub found
[ 0.297260] hub 3-0:1.0: USB hub found
[ 0.297580] hub 4-0:1.0: USB hub found
[ 0.297903] hub 5-0:1.0: USB hub found
[ 0.326987] device-mapper: multipath: version 1.2.0 loaded
[ 0.326991] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 0.333061] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.791799] isapnp: No Plug & Play device found
[ 1.298972] e100 0000:05:08.0: eth0: addr 0xd8000000, irq 20, MAC addr 00:1b:24:45:1f:86
[ 14.297534] lp: driver loaded but no devices found
[ 14.757804] leds_ss4200: no LED devices found
[ 14.953354] ADDRCONF(
[ 14.956166] e100 0000:05:08.0: eth0: NIC Link is Up 100 Mbps Full Duplex
[ 14.956511] ADDRCONF(
[ 15.047310] wl: module license 'MIXED/Proprietary' taints kernel.
[ 16.090520] wl 0000:02:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 16.090531] wl 0000:02:00.0: setting latency timer to 64
[ 16.093197] eth%d: 5.100.82.38 driver failed with code 21
[ 16.876063] Console: switching to colour frame buffer device 160x50
[ 25.184040] eth0: no IPv6 routers present
Manufacturer: Hewlett-Packard
Product Name: HP Pavilion dv6000 (RX019AV#ABA)
Manufacturer: Quanta
Product Name: 30BB
Manufacturer: Quanta
Manufacturer: Intel
Manufacturer: Not Specified
Manufacturer: Not Specified
lo no wireless extensions.
eth0 no wireless extensions.
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
# wl module from Broadcom conflicts with ssb
blacklist b43legacy
blacklist b43
install wl /sbin/modprobe --ignore-install wl $CMDLINE_OPTS
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
24: PCI 200.0: 0280 Network controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: B35A.5D2YRgUfek7
Parent ID: z8Q3.yi0YbH2VV73
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Hewlett-Packard Company BCM4311 802.11b/g Wireless LAN Controller"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4311 "BCM4311 802.11b/g WLAN"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x1363 "BCM4311 802.11b/g Wireless LAN Controller"
Revision: 0x01
Memory Range: 0xd6000000-
IRQ: 16 (12052 events)
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is not active
Driver Activation Cmd: "modprobe ssb"
Driver Info #1:
Driver Status: wl is active
Driver Activation Cmd: "modprobe wl"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #12 (PCI bridge)
25: PCI 508.0: 0200 Ethernet controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: rBUF.7O9f_X9PIs7
Parent ID: 6NW+.QCmFACdNe3C
SysFS ID: /devices/
SysFS BusID: 0000:05:08.0
Hardware Class: network
Model: "Intel PRO/100 VE Network Connection"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x1092 "PRO/100 VE Network Connection"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x30bb
Revision: 0x02
Driver: "e100"
Driver Modules: "e100"
Device File: eth0
Memory Range: 0xd8000000-
I/O Ports: 0x4000-0x4fff (rw)
IRQ: 20 (2444 events)
HW Address: 00:1b:24:45:1f:86
Link detected: yes
Module Alias: "pci:v00008086d
Driver Info #0:
Driver Status: e100 is active
Driver Activation Cmd: "modprobe e100"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #19 (PCI bridge)
Warning: bad ps syntax, perhaps a bogus '-'? See http://
root 483 0.0 0.4 25364 4304 ? Ssl 06:25 0:00 NetworkManager
root 518 0.0 0.1 2552 1204 ? S 06:25 0:00 /sbin/dhclient -d -4 -sf /usr/lib/
abom 1781 0.0 0.0 4148 840 pts/0 S+ 06:29 0:00 egrep --color=auto icd|etwork
Module Size Used by
parport_pc 32111 0
ppdev 12849 0
snd_hda_
snd_hda_intel 24140 2
snd_hda_codec 90901 2 snd_hda_
snd_hwdep 13274 1 snd_hda_codec
snd_pcm 80244 2 snd_hda_
snd_seq_midi 13132 0
i915 450944 3
snd_rawmidi 25269 1 snd_seq_midi
snd_seq_midi_event 14475 1 snd_seq_midi
joydev 17322 0
binfmt_misc 13213 1
wl 2642531 0
snd_seq 51291 2 snd_seq_
snd_timer 28659 2 snd_pcm,snd_seq
snd_seq_device 14110 3 snd_seq_
drm_kms_helper 40745 1 i915
hp_wmi 13418 0
sparse_keymap 13666 1 hp_wmi
psmouse 73312 0
drm 180037 4 i915,drm_kms_helper
snd 55295 13 snd_hda_
serio_raw 12990 0
soundcore 12600 1 snd
i2c_algo_bit 13184 1 i915
video 18951 1 i915
snd_page_alloc 14073 2 snd_hda_
lib80211 14570 1 wl
lp 13349 0
parport 36746 3 parport_pc,ppdev,lp
ahci 21591 2
libahci 25548 1 ahci
e100 40108 0
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Revision history for this message
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#6 |
I am pretty sure that your wireless adapter is experiencing the following Broadcom driver bug in Ubuntu 11.04:
https:/
As I understand it, there are 2 possible solutions for the BCM4311 wireless problem in Ubuntu 11.04:
1) installing b43-fwcutter and firmware-
https:/
or
2) manually installing bcmwl-kernel-source (5.60.48.
Solution 2 is described here:
https:/
I suggest trying solution 2.
Then reboot your PC and run the following commands to enable your wireless adapter:
rfkill unblock all
sudo rfkill unblock all
Then retest wireless using NetworkManager.
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Revision history for this message
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#7 |
Yes solution 2 worked thank you so much!!
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Revision history for this message
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#8 |
Thanks Mark Rijckenberg, that solved my question.
