b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found -> DISABLED Wireless Network controller [0280]: Broadcom Corporation BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller [14e4:4318] (rev 02) not working on Gateway 7508GX in Ubuntu 11.04

Had you tried using Administration->Additional Drivers to auto-detect your WiFi card driver?

Can you post whatever outputs when issuing the command below on your Terminal:

lspci

With the new Ubuntu I can't even find Administration->Additional Drivers using the live CD. Where is the terminal in the menu?

Found Terminal; Network Controller: Broadband Corporation BCM4318 (Airforce One 54g) 802.11g wireless LAN controller (Rev 02)

Hi,

Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1:

If you are using the Gnome interface, open the Terminal console via "Applications->Accessories->Terminal"

If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.

So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word lsmod. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|rt5|rt6|rt7|usb|witch|wl';sudo dmidecode|egrep 'Manufact|Product'; iwconfig; cat /etc/modprobe.d/* | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|witch|wl'; sudo hwinfo --netcard ; cat /var/lib/NetworkManager/NetworkManager.state; sudo lsmod

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Step 4: Please also clarify if you installed Ubuntu to the harddisk and are running from a harddisk install OR if you are only testing Ubuntu in a LiveCD session.

Regards,

Mark

I am presently running in a LiveCD session. I did not want to load it until I know the WiFi problem can be resolved.

Do I need to load it to the hard drive before I start Step 2 ?

I went ahead and ran it in CDLive session, below is the results:
bash: syntax error near unexpected token `;'
ubuntu@ubuntu:~$ sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rtl|rt2|rt3|rt5|rt6|rt7|usb|witch|wl';sudo dmidecode|egrep 'Manufact|Product'; iwconfig; cat /etc/modprobe.d/* | egrep 'acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|witch|wl'; sudo hwinfo --netcard ; cat /var/lib/NetworkManager/NetworkManager.state; sudo lsmod
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package hwinfo
  *-network
       description: Ethernet interface
       product: 88E8036 PCI-E Fast Ethernet Controller
       vendor: Marvell Technology Group Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 10
       serial: 00:03:25:28:13:5d
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.28 duplex=full firmware=N/A ip=192.168.2.12 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:40 memory:c0100000-c0103fff ioport:a000(size=256)
  *-network
       description: Network controller
       product: BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller
       vendor: Broadcom Corporation
       physical id: 7
       bus info: pci@0000:03:07.0
       version: 02
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master
       configuration: driver=b43-pci-bridge latency=64
       resources: irq:22 memory:c0200000-c0201fff
  *-network DISABLED
       description: Wireless interface
       physical id: 1
       logical name: wlan0
       serial: 00:14:a5:0d:d3:1a
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=b43 driverversion=2.6.38-8-generic firmware=N/A link=no multicast=yes wireless=IEEE 802.11bg
0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wlan0 Interface doesn't support scanning : Network is down

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=11.04
DISTRIB_CODENAME=natty
DISTRIB_DESCRIPTION="Ubuntu 11.04"
00:00.0 Host bridge [0600]: ATI Technologies Inc Radeon Xpress 200 (RS480/RS482/RX480/RX482) Chipset - Host bridge [1002:5951] (rev 01)
00:02.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI-X Root Port [1002:5a34]
00:06.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a38]
00:13.0 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB Host Controller [1002:4374]
00:13.1 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB Host Controller [1002:4375]
00:13.2 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB2 Host Controller [1002:4373]
00:14.0 SMBus [0c05]: ATI Technologies Inc IXP SB400 SMBus Controller [1002:4372] (rev 11)
00:14.1 IDE interface [0101]: ATI Technologies Inc IXP SB400 IDE Controller [1002:4376]
00:14.3 ISA bridge [0601]: ATI Technologies Inc IXP SB400 PCI-ISA Bridge [1002:4377]
00:14.4 PCI bridge [0604]: ATI Technologies Inc IXP SB400 PCI-PCI Bridge [1002:4371]
00:14.5 Multimedia audio controller [0401]: ATI Technologies Inc IXP SB400 AC'97 Audio Controller [1002:4370] (rev 02)
00:14.6 Modem [0703]: ATI Technologies Inc SB400 AC'97 Modem Controller [1002:4378] (rev 02)
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc M24 1P [Radeon Mobility X600] [1002:3150]
02:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8036 PCI-E Fast Ethernet Controller [11ab:4351] (rev 10)
03:05.0 CardBus bridge [0607]: ENE Technology Inc CB1410 Cardbus Controller [1524:1410] (rev 01)
03:07.0 Network controller [0280]: Broadcom Corporation BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller [14e4:4318] (rev 02)
03:0e.0 FireWire (IEEE 1394) [0c00]: VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller [1106:3044] (rev 80)
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======================================================
                             system 7508GX ()
/0 bus ������������
/0/0 memory 90KiB BIOS
/0/4 processor Mobile AMD Athlon(tm) 64 Processor 3
/0/4/5 memory 1MiB L2 cache
/0/7 memory 1GiB System Memory
/0/7/0 memory 512MiB DIMM DRAM Synchronous
/0/7/1 memory 512MiB DIMM DRAM Synchronous
/0/100 bridge Radeon Xpress 200 (RS480/RS482/RX480
/0/100/2 bridge RS480 PCI-X Root Port
/0/100/2/0 display M24 1P [Radeon Mobility X600]
/0/100/6 bridge RS480 PCI Bridge
/0/100/6/0 eth0 network 88E8036 PCI-E Fast Ethernet Controll
/0/100/13 bus IXP SB400 USB Host Controller
/0/100/13.1 bus IXP SB400 USB Host Controller
/0/100/13.2 bus IXP SB400 USB2 Host Controller
/0/100/14 bus IXP SB400 SMBus Controller
/0/100/14.1 scsi0 storage IXP SB400 IDE Controller
/0/100/14.1/0 /dev/sda disk 160GB ST9160821A
/0/100/14.1/0/1 /dev/sda1 volume 141GiB Windows NTFS volume
/0/100/14.1/0/2 /dev/sda2 volume 7365MiB Windows FAT volume
/0/100/14.1/1 /dev/cdrom disk DVD-RW GCA-4080N
/0/100/14.1/1/0 /dev/cdrom disk
/0/100/14.3 bridge IXP SB400 PCI-ISA Bridge
/0/100/14.4 bridge IXP SB400 PCI-PCI Bridge
/0/100/14.4/5 bridge CB1410 Cardbus Controller
/0/100/14.4/7 network BCM4318 [AirForce One 54g] 802.11g W
/0/100/14.4/e bus VT6306/7/8 [Fire II(M)] IEEE 1394 OH
/0/100/14.5 multimedia IXP SB400 AC'97 Audio Controller
/0/100/14.6 communication SB400 AC'97 Modem Controller
/0/101 bridge K8 [Athlon64/Opteron] HyperTransport
/0/102 bridge K8 [Athlon64/Opteron] Address Map
/0/103 bridge K8 [Athlon64/Opteron] DRAM Controlle
/0/104 bridge K8 [Athlon64/Opteron] Miscellaneous
/1 wlan0 network Wireless interface
Linux ubuntu 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] No AGP bridge found
[ 0.000000] found SMP MP-table at [ffff8800000f8510] f8510
[ 0.000000] No NUMA configuration found
[ 0.000000] No AGP bridge found
[ 0.022241] SMP alternatives: switching to UP code
[ 0.150000] ACPI: No dock devices found.
[ 0.150000] HEST: Table not found.
[ 0.157517] usbcore: registered new interface driver usbfs
[ 0.157529] usbcore: registered new interface driver hub
[ 0.157557] usbcore: registered new device driver usb
[ 0.168783] pnp: PnP ACPI: found 10 devices
[ 0.175345] Switching to clocksource acpi_pm
[ 0.489834] Switched to NOHz mode on CPU #0
[ 2.979980] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input2
[ 2.980341] ACPI: Lid Switch [LID]
[ 2.981588] ERST: Table is not found!
[ 2.992656] i2c-core: driver [adp5520] using legacy suspend method
[ 2.992659] i2c-core: driver [adp5520] using legacy resume method
[ 3.010320] hub 1-0:1.0: USB hub found
[ 4.083177] hub 2-0:1.0: USB hub found
[ 4.150326] hub 3-0:1.0: USB hub found
[ 4.153356] device-mapper: multipath: version 1.2.0 loaded
[ 4.153359] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 4.154535] powernow-k8: Found 1 Mobile AMD Athlon(tm) 64 Processor 3400+ (1 cpu cores) (version 2.20.00)
[ 4.155129] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 4.430607] sky2 0000:02:00.0: eth0: addr 00:03:25:28:13:5d
[ 4.433098] b43-pci-bridge 0000:03:07.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 4.470061] ssb: Core 0 found: ChipCommon (cc 0x800, rev 0x0D, vendor 0x4243)
[ 4.470075] ssb: Core 1 found: IEEE 802.11 (cc 0x812, rev 0x09, vendor 0x4243)
[ 4.470084] ssb: Core 2 found: PCI (cc 0x804, rev 0x0C, vendor 0x4243)
[ 4.470093] ssb: Core 3 found: PCMCIA (cc 0x80D, rev 0x07, vendor 0x4243)
[ 4.550077] ssb: Sonics Silicon Backplane found on PCI device 0000:03:07.0
[ 4.756612] Console: switching to colour frame buffer device 160x50
[ 84.939636] yenta_cardbus 0000:03:05.0: CardBus bridge found [107b:0506]
[ 90.828986] b43-phy0: Broadcom 4318 WLAN found (core revision 9)
[ 91.751280] Registered led device: b43-phy0::tx
[ 91.751300] Registered led device: b43-phy0::rx
[ 91.751323] Registered led device: b43-phy0::radio
[ 91.751343] Broadcom 43xx driver loaded [ Features: PNL, Firmware-ID: FW13 ]
[ 93.454174] sky2 0000:02:00.0: eth0: enabling interface
[ 93.467516] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 95.994319] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 95.994324] b43-phy0 ERROR: Firmware file "b43-open/ucode5.fw" not found
[ 95.994328] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 102.995952] lp: driver loaded but no devices found
[15755.702103] sky2 0000:02:00.0: eth0: Link is up at 100 Mbps, full duplex, flow control both
[15755.702511] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 Manufacturer: Gateway
 Product Name: 7508GX
 Manufacturer: Gateway
 Product Name: .........................
 Manufacturer: Gateway
 Manufacturer: AMD
 Manufacturer: Not Specified
 Manufacturer: Not Specified
lo no wireless extensions.

eth0 no wireless extensions.

wlan0 IEEE 802.11bg ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
sudo: hwinfo: command not found

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
Module Size Used by
parport_pc 36959 0
ppdev 17113 0
lp 17825 0
dm_crypt 22993 0
parport 46458 3 parport_pc,ppdev,lp
binfmt_misc 17565 1
snd_atiixp_modem 19128 0
snd_atiixp 20072 2
snd_ac97_codec 134270 2 snd_atiixp_modem,snd_atiixp
ac97_bus 12730 1 snd_ac97_codec
snd_pcm 96625 3 snd_atiixp_modem,snd_atiixp,snd_ac97_codec
arc4 12529 2
snd_seq_midi 13324 0
b43 318638 0
snd_rawmidi 30486 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
mac80211 294370 1 b43
snd_seq 61621 2 snd_seq_midi,snd_seq_midi_event
pcmcia 49166 0
joydev 17606 0
snd_timer 29602 2 snd_pcm,snd_seq
snd_seq_device 14462 3 snd_seq_midi,snd_rawmidi,snd_seq
yenta_socket 27846 0
cfg80211 178528 2 b43,mac80211
pcmcia_rsrc 18372 1 yenta_socket
snd 67382 12 snd_atiixp_modem,snd_atiixp,snd_ac97_codec,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
edac_core 53845 0
pcmcia_core 22569 3 pcmcia,yenta_socket,pcmcia_rsrc
psmouse 73535 0
edac_mce_amd 23464 0
soundcore 12680 1 snd
i2c_piix4 13303 0
k8temp 13016 0
serio_raw 13166 0
snd_page_alloc 18529 3 snd_atiixp_modem,snd_atiixp,snd_pcm
squashfs 36692 1
aufs 181143 4359
nls_utf8 12557 1
isofs 40283 1
nls_iso8859_1 12713 0
nls_cp437 16991 0
vfat 21708 0
fat 61374 1 vfat
dm_raid45 77827 0
xor 12890 1 dm_raid45
btrfs 550402 0
zlib_deflate 27074 1 btrfs
libcrc32c 12644 1 btrfs
radeon 982197 3
ttm 76664 1 radeon
drm_kms_helper 42136 1 radeon
drm 227495 5 radeon,ttm,drm_kms_helper
firewire_ohci 40370 0
firewire_core 62646 1 firewire_ohci
video 19438 0
crc_itu_t 12707 1 firewire_core
i2c_algo_bit 13400 1 radeon
sky2 58509 0
ssb 51945 1 b43
pata_atiixp 13165 1
ubuntu@ubuntu:~$

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

The error "b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed" should mean that b43-fwcutter is not installed yet on your pc. And that means that the Broadcom firmware for your wireless card is not loaded or installed yet.
You need to first install Ubuntu to the harddisk before attempting to install the firmware.
Why? If you install the firmware while using the LiveCD session, you will need to REBOOT to be able to use the newly loaded firmware. But all changes are lost after rebooting on a LiveCD, which is normal.

After installing Ubuntu on the harddisk and booting from the harddisk, please proceed with the following commands:

sudo apt-get update
sudo apt-get install b43-fwcutter

b43-fwcutter exists in the Ubuntu repositories, but you will need a working wired Internet connection in Ubuntu in order to locate it and install it.

The only way to do that - in your case - is to connect the pc to the wireless router using a LAN cable, instead of using wireless.

Regards,

Mark

Now I am having problems installimg Ubuntu 10.10 (Works fine in LiveCD mode exept for WiFi)

It is stuck on the "Who are you?" All the boxes have been completed (Green check marks are there). Above the progression bar is at the statement "Ready when you are" but the "Forward" button is grayed out.

Opening the window under the progression bar has the following statement;
Jun 13 23:20:41 ubuntu ubiquity [3009]: debconffilter_done: ubiquity.component nstall (current: ubi-user-setup

:(

That usually happens when you use CAPS in your username.

Please make sure to enter your login name in lowercase, no CAPITAL letters.

Then try to click on "forward".

Thanks Mark!
You were correct, I was using a capital letter. Loaded 10.10, loaded the wireless driver and life is great! I am now using my wireless connection.