wireless connection does not work on HP Mini
I have installed Ubuntu 11 on an HP Mini 110-3627TU netbook. Ubuntu works fine, but I cannot properly connect to my wireless LAN. It can see the network and sometimes will connect but it quickly drops out. I have a broadcom 802.11 Linux STA wireless driver installed. I have a d-link wireless router, security is WPA&WPA2 Personal. Wired connection works fine. Other devices can connect including my wife's window XP laptop.
Any ideas?
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Rainer Reuss
- Solved:
- Last query:
- Last reply:
Related FAQ:
None Link to a FAQ
Revision history for this message
|
#1 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from the https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
Revision history for this message
|
#2 |
Here it is:
rainer@frodo:~$ sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
[sudo] password for rainer:
E: Could not get lock /var/lib/
E: Unable to lock directory /var/lib/apt/lists/
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
The following NEW packages will be installed:
hwinfo libhd16
0 upgraded, 2 newly installed, 0 to remove and 18 not upgraded.
Need to get 744 kB of archives.
After this operation, 2,060 kB of additional disk space will be used.
Get:1 http://
Get:2 http://
Fetched 744 kB in 0s (958 kB/s)
Selecting previously deselected package libhd16.
(Reading database ... 147709 files and directories currently installed.)
Unpacking libhd16 (from .../libhd16_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Processing triggers for man-db ...
Setting up libhd16 (16.0-2) ...
Setting up hwinfo (16.0-2) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
*-network
description: Wireless interface
product: BCM4313 802.11b/g/n Wireless LAN Controller
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:01:00.0
logical name: eth1
version: 01
serial: cc:52:af:13:15:57
width: 64 bits
clock: 33MHz
resources: irq:16 memory:
*-network
description: Ethernet interface
product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: eth0
version: 05
serial: 98:4b:e1:f0:d8:63
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
resources: irq:43 ioport:
0: brcmwl-0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
eth1 Scan completed :
Cell 01 - Address: 00:26:5A:37:8C:C3
Cell 02 - Address: 00:1F:33:79:D1:96
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation N10 Family DMI Bridge [8086:a010] (rev 02)
00:02.0 VGA compatible controller [0300]: Intel Corporation N10 Family Integrated Graphics Controller [8086:a011] (rev 02)
00:02.1 Display controller [0380]: Intel Corporation N10 Family Integrated Graphics Controller [8086:a012] (rev 02)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.2 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 3 [8086:27d4] (rev 02)
00:1c.3 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 4 [8086:27d6] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation NM10 Family LPC Controller [8086:27bc] (rev 02)
00:1f.2 SATA controller [0106]: Intel Corporation N10/ICH7 Family SATA AHCI Controller [8086:27c1] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 02)
01:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller [14e4:4727] (rev 01)
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
Bus 005 Device 002: ID 0a5c:21b4 Broadcom Corp.
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 174f:112f Syntek
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus 1584
/0/0 memory 1MiB BIOS
/0/9 memory 1GiB System Memory
/0/9/0 memory 1GiB SODIMM DDR3 Synchronous 667 MHz (1.5 ns)
/0/f processor Intel(R) Atom(TM) CPU N570 @ 1.66GHz
/0/f/10 memory 512KiB L2 cache
/0/f/11 memory 32KiB L1 cache
/0/f/0.1 processor Logical CPU
/0/f/0.2 processor Logical CPU
/0/f/0.3 processor Logical CPU
/0/f/0.4 processor Logical CPU
/0/100 bridge N10 Family DMI Bridge
/0/100/2 display N10 Family Integrated Graphics Controller
/0/100/2.1 display N10 Family Integrated Graphics Controller
/0/100/1b multimedia N10/ICH 7 Family High Definition Audio Controller
/0/100/1c bridge N10/ICH 7 Family PCI Express Port 1
/0/100/1c/0 eth1 network BCM4313 802.11b/g/n Wireless LAN Controller
/0/100/1c.2 bridge N10/ICH 7 Family PCI Express Port 3
/0/100/1c.3 bridge N10/ICH 7 Family PCI Express Port 4
/0/100/1c.3/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Ethernet controller
/0/100/1d bus N10/ICH 7 Family USB UHCI Controller #1
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controller #2
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controller #3
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controller #4
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge NM10 Family LPC Controller
/0/100/1f.2 scsi0 storage N10/ICH7 Family SATA AHCI Controller
/0/100/1f.2/0.0.0 /dev/sda disk 250GB ST9250410AS
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 209GiB EXT4 volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 21GiB EXT4 volume
/0/100/1f.2/0.0.0/3 /dev/sda3 volume 1906MiB Linux swap volume
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
/1 power ED06055
Linux frodo 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 i686 i386 GNU/Linux
[ 0.000000] DMI: Hewlett-Packard HP Mini 110-3500 /1584, BIOS F.14 11/30/2010
[ 0.379642] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 1.221698] ACPI: No dock devices found.
[ 1.221707] HEST: Table not found.
[ 1.252477] usbcore: registered new interface driver usbfs
[ 1.252531] usbcore: registered new interface driver hub
[ 1.252561] usbcore: registered new device driver usb
[ 1.268126] Switching to clocksource hpet
[ 1.271758] Switched to NOHz mode on CPU #0
[ 1.271828] Switched to NOHz mode on CPU #1
[ 1.271929] Switched to NOHz mode on CPU #2
[ 1.271939] Switched to NOHz mode on CPU #3
[ 1.306199] pnp: PnP ACPI: found 9 devices
[ 3.001730] input: Lid Switch as /devices/
[ 3.003609] ACPI: Lid Switch [LID]
[ 4.531234] ERST: Table is not found!
[ 4.885609] isapnp: No Plug & Play device found
[ 4.898335] i2c-core: driver [adp5520] using legacy suspend method
[ 4.898341] i2c-core: driver [adp5520] using legacy resume method
[ 4.900348] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 4.920329] hub 1-0:1.0: USB hub found
[ 4.921189] hub 2-0:1.0: USB hub found
[ 4.921898] hub 3-0:1.0: USB hub found
[ 4.924432] hub 4-0:1.0: USB hub found
[ 4.925147] hub 5-0:1.0: USB hub found
[ 4.936763] device-mapper: multipath: version 1.2.0 loaded
[ 4.936770] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 5.043216] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 5.213638] r8169 0000:03:00.0: eth0: RTL8101e at 0xf804a000, 98:4b:e1:f0:d8:63, XID 00a00000 IRQ 43
[ 5.256126] usb 1-6: new high speed USB device using ehci_hcd and address 2
[ 6.596107] usb 5-1: new full speed USB device using uhci_hcd and address 2
[ 15.579609] lp: driver loaded but no devices found
[ 15.780701] wl: module license 'MIXED/Proprietary' taints kernel.
[ 16.049950] wl 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 16.049972] wl 0000:01:00.0: setting latency timer to 64
[ 16.163647] uvcvideo: Found UVC 1.00 device HP Webcam (174f:112f)
[ 16.190455] input: HP Webcam as /devices/
[ 16.191069] usbcore: registered new interface driver uvcvideo
[ 16.371240] eth1: Broadcom BCM4727 802.11 Hybrid Wireless Controller 5.100.82.38
[ 16.384539] usbcore: registered new interface driver btusb
[ 16.890539] Console: switching to colour frame buffer device 128x37
[ 17.032569] input: HDA Intel Mic at Ext Front Jack as /devices/
[ 17.032992] input: HDA Intel HP Out at Ext Front Jack as /devices/
[ 18.180920] r8169 0000:03:00.0: eth0: link down
[ 18.181689] ADDRCONF(
[ 28.976079] eth1: no IPv6 routers present
[ 250.376131] eth1: no IPv6 routers present
[ 1485.792577] r8169 0000:03:00.0: eth0: link up
[ 1485.793046] ADDRCONF(
[ 1495.880089] eth0: no IPv6 routers present
Manufacturer: Hewlett-Packard
Product Name: HP Mini 110-3500
Manufacturer: Hewlett-Packard
Product Name: 1584
Manufacturer: Hewlett-Packard
Manufacturer: 13-22
SBDS Manufacture Date: 2011-02-24
Manufacturer: Samsung
Manufacturer: Intel(R) Corporation
lo no wireless extensions.
eth0 no wireless extensions.
eth1 IEEE 802.11 Access Point: Not-Associated
Link Quality:5 Signal level:0 Noise level:170
Rx invalid nwid:0 invalid crypt:0 invalid misc:0
# which ath5k cannot recover. To prevent this condition, stop
blacklist ath_pci
# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
blacklist b43
blacklist b43legacy
blacklist bcm43xx
blacklist brcm80211
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
blacklist twl4030_wdt
24: PCI 100.0: 0282 WLAN controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: JNkJ.AGWX_IMf7TD
Parent ID: z8Q3.I+OjYwRBgPE
SysFS ID: /devices/
SysFS BusID: 0000:01:00.0
Hardware Class: network
Model: "Broadcom WLAN controller"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4727
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x1483
Revision: 0x01
Driver: "wl"
Driver Modules: "wl"
Device File: eth1
Features: WLAN
Memory Range: 0x55000000-
IRQ: 16 (32266 events)
HW Address: cc:52:af:13:15:57
Link detected: yes
WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472 2.484
WLAN bitrates: 1 2 5.5 6 9 11 12 18 24 36 48 54 7 14.5 21.5 29 43.5 58 65 72
WLAN encryption modes: WEP40 WEP104 WEP256 WEP128 TKIP CCMP
WLAN authentication modes: open sharedkey wpa-psk wpa-eap
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: brcm80211 is not active
Driver Activation Cmd: "modprobe brcm80211"
Driver Info #1:
Driver Status: wl is active
Driver Activation Cmd: "modprobe wl"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #12 (PCI bridge)
25: PCI 300.0: 0200 Ethernet controller
[Created at pci.318]
UDI: /org/freedeskto
Unique ID: rBUF.puXXmymftd2
Parent ID: Z7uZ.OU3DRL9Qqi0
SysFS ID: /devices/
SysFS BusID: 0000:03:00.0
Hardware Class: network
Model: "Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8136 "RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x1584
Revision: 0x05
Driver: "r8169"
Driver Modules: "r8169"
Device File: eth0
I/O Ports: 0x1000-0x1fff (rw)
Memory Range: 0x52004000-
Memory Range: 0x52000000-
IRQ: 43 (11629 events)
HW Address: 98:4b:e1:f0:d8:63
Link detected: yes
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: r8169 is active
Driver Activation Cmd: "modprobe r8169"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #14 (PCI bridge)
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
Module Size Used by
sco 17779 2
bnep 17785 2
binfmt_misc 13213 1
l2cap 48656 3 bnep
parport_pc 32111 0
ppdev 12849 0
joydev 17322 0
snd_hda_codec_idt 60537 1
snd_hda_intel 24140 2
snd_hda_codec 90901 2 snd_hda_
snd_hwdep 13274 1 snd_hda_codec
snd_pcm 80244 2 snd_hda_
snd_seq_midi 13132 0
snd_rawmidi 25269 1 snd_seq_midi
hp_wmi 13418 0
snd_seq_midi_event 14475 1 snd_seq_midi
sparse_keymap 13666 1 hp_wmi
snd_seq 51291 2 snd_seq_
i915 450944 3
btusb 18160 1
snd_timer 28659 2 snd_pcm,snd_seq
snd_seq_device 14110 3 snd_seq_
bluetooth 65565 8 sco,bnep,
lib80211_crypt_tkip 17203 0
uvcvideo 66851 0
psmouse 73312 0
snd 55295 13 snd_hda_
wl 2642531 0
videodev 75143 1 uvcvideo
drm_kms_helper 40745 1 i915
serio_raw 12990 0
drm 180037 4 i915,drm_kms_helper
soundcore 12600 1 snd
snd_page_alloc 14073 2 snd_hda_
lib80211 14570 2 lib80211_
i2c_algo_bit 13184 1 i915
video 18951 1 i915
lp 13349 0
parport 36746 3 parport_pc,ppdev,lp
ahci 21591 3
libahci 25548 1 ahci
r8169 42534 0
rainer@frodo:~$
Revision history for this message
|
#3 |
Probably wireless issues due to severe bugs in Broadcom driver version 5.100.82.38 (wl driver)
I suggest manually installing bcmwl-kernel-source (5.60.48.
Solution is described here:
https:/
Revision history for this message
|
#4 |
Ok, I downloaded GDebi and used it to install the driver. Unfortunately, the problem persists. A friend of mine took the netbook to his place and could connect. Could it have something to do with my router (D-Link DIR-300)?
Revision history for this message
|
#5 |
Installing the older Broadcom driver (version 5.60.48.
The second problem is probably that your wireless router is not configured correctly for Ubuntu.
Try temporarily disabling encryption and enabling SSID broadcasting on the wireless router's configuration page (using a browser).
Also install wicd using this Terminal command:
sudo apt-get update && sudo apt-get install wicd
Then reboot and set eth1 as wireless interface name in the wicd configuration panel.
Then retest wireless using wicd.
Revision history for this message
|
#6 |
I was able to connect with the security disabled, as soon as I swithced it back on it stopped working. I then installed wicd and set the wireless interface as you suggested. However, wicd did not detect the network. I then rebooted again and now my computer will not boot up at all. I get the option to boot up in recovery, but I end up with screen that does not let me do anything with the following message
fsck fromuntil-linux-ng 2.17.2
fsck fromuntil-linux-ng 2.17.2
/dev/sda2: clean, 164096/1406727 files, 930693/5615360 blocks
/dev/sda1: recovering journal
/dev/sda1: clean, 2325/13737984 files, 936924/54945792 blocks
skip stopping firewall: ufw (not enabled)
Not sure what's going on, but I don't have a functioning computer anymore
Revision history for this message
|
#7 |
memory tests all ok.I can get a grub command line.
Revision history for this message
|
#8 |
Ok, I do no know enough about linnux to recover from this. Any help to get back on track would be truly appreciated.
Many thanks
Revision history for this message
|
#9 |
The computer only works with ACPI=Off now, which is not very usefull. The wireless is working after adjusting the router to autoselect channel