Ubuntu
gnome-nettool package

Can't connect to Internet via Vodafone ZTE K3565-Z stick

Asked by Domagoj Parčić

Hi everybody!

I'm a Lucid user.

When I plug in the stick a red light starts blinking slowly for about eight times and then stops.

A “Vodafone MMC Storage” icon appears in Places/Computer/ and after some time disappears.
Clicking on it makes no result.

Neither the Network Connections nor the VMC recognise the device.
I even wanted to set the device manually, but didn't know what to put in “Data port device” and “Port device control” fields.

Can somebody help me? If so, thanks in advance.

Bye.

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Domagoj Parčić
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Can you reboot with the device detached log in. Then run:

uname -a; lsb_release -a; echo; lsusb

Can you then insert the device, wait 10 seconds and run:

lsusb; echo; dmesg | tail -n 10

Copy all the output and paste here as an update

Thanks

Revision history for this message
Domagoj Parčić (dparcic) said : 		#2

Thanks!
Here's what I got.
Now, a green light keeps blinking.

hrvoje@hrvoje-laptop:~$ uname -a
Linux hrvoje-laptop 2.6.32-29-generic #58-Ubuntu SMP Fri Feb 11 19:00:09 UTC 2011 i686 GNU/Linux
hrvoje@hrvoje-laptop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.04.2 LTS
Release: 10.04
Codename: lucid
hrvoje@hrvoje-laptop:~$ echo

hrvoje@hrvoje-laptop:~$ lsusb
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b083 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
hrvoje@hrvoje-laptop:~$ lsusb
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b083 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
hrvoje@hrvoje-laptop:~$ echo

hrvoje@hrvoje-laptop:~$ dmesg | tail -n 10
[ 322.984099] usb 6-2: device descriptor read/64, error -71
[ 323.208081] usb 6-2: device descriptor read/64, error -71
[ 323.424087] usb 6-2: new full speed USB device using uhci_hcd and address 7
[ 323.544078] usb 6-2: device descriptor read/64, error -71
[ 323.768095] usb 6-2: device descriptor read/64, error -71
[ 323.984103] usb 6-2: new full speed USB device using uhci_hcd and address 8
[ 324.392075] usb 6-2: device not accepting address 8, error -71
[ 324.504050] usb 6-2: new full speed USB device using uhci_hcd and address 9
[ 324.916073] usb 6-2: device not accepting address 9, error -71
[ 324.916090] hub 6-0:1.0: unable to enumerate USB device on port 2
hrvoje@hrvoje-laptop:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

The command was ONE command, please don't cut given commands up, you may screw it up and damage your system.

Looks like the device is flaky / faulty with:

[ 324.916090] hub 6-0:1.0: unable to enumerate USB device on port 2

Does it work anywhere else?

Revision history for this message
Domagoj Parčić (dparcic) said : 		#4

O.K..
When I check it out I'll let you know.

Revision history for this message
Domagoj Parčić (dparcic) said : 		#5

Thank you so much for suggesting that I should check its working “anywhere else”.

I checked it on my colleague's laptop under Windows OS, and it became clear that the device is faulty. So I'm going to take it back to the provider.

Bye!